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Spectrum Software Solutions

“Solutions? We got you covered”

I. PROJECT SUMMARY INFORMATION:

A. Business Name: Spectrum Software Solutions
B. Line of Business: Software Troubleshooting
C. Proponents: Sebastian M.Delano, Isaac Alan V. Severino, Carl Dominique C. Sugatan
D. Business Location: Mandaluyong City
E. Target Clientele: Clients whose experiencing software-related issues
F. Total Cost: ₱ 800.00
G. Source of Fund: Internal Sources

II. RATIONALE:
Technology that was once expensive and limited to only the privileged few has now advanced
and become far cheaper (Edwards, 2009). In the modern information era, the wealth of the
world’s information can be accessed through a variety of devices. As the world becomes more
modern, we people tend to rely on our technological devices even more. These devices may
encounter issues from time to time; for example, the gadget may begin to lag or become
unusable for unclear reasons. Because not everyone is knowledgeable about these issues and
how to resolve them, we at Spectrum Software Solutions strive to resolve software-related
issues to the best of our ability in order to satisfy our clients' expectations.

III. BUSINESS VMGO’s:

A. Vision:
We envisioned that Spectrum Software Solutions will provide secure, reliable and
excellent services to our clients. Moreover, we assure that the service we provide.

B. Mission:
Spectrum Software Solutions aims to deliver the best solutions for our clients and are
committed to provide secure, reliable and excellent services related to any
Software-related problems.

C. Goals:
Our goal is to meet our clients' expectations by evaluating and resolving software related
problems to the best of our abilities, gaining their trust and assurance that we are a
trustworthy organization for their software related needs.

D. Objectives:
Spectrum Software Solutions established three(3) objectives for the company
1. To become the best software solutions company.

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2. To provide secure, reliable and excellent services related to any Software-related

problems.
3. To deliver satisfaction and the best services to our clients.

IV. BUSINESS DESCRIPTION:

Spectrum Software Solutions is a Software Based Solution Company that seeks to assist and
resolve any software-related issues faced by people who have little to no knowledge of their
technological devices' software. As people tend to rely more on technological devices, they may
encounter several issues from time to time. The business itself serves and aims to deliver the
best solutions that will meet the expectations of our clients.

V. BUSINESS IMPLEMENTATION PLAN:

Stages Activities Resources Expected Duration

Output
Human Financial Materials
Planning Determine 1.Carl Not Not The process Within 2
Clients Dominique Applicable Applicable of finding weeks
Sugatan. clients will be
Determine 2.Sebastian difficult. but
the price Delano the rest will be
based on the 3.Isaac easy and
issue Severino hassle-free.

Determine
what
medium to
use to fix the
issues

Preparation Determine 1.Carl Helper’s Personal The Within 1

whether the Dominique transport Computer preparation Day
problem Sugatan. fund if (Already will be
could be 2.Sebastian in-site Existing) hassle-free
solved Delano debugging Internet and
remotely or 3.Isaac is required Computer straightforwar
in-site Severino Peripheral d.
debugging is s (such as
required Keyboard,
Mouse,
Determine Webcam,
the way of Microphon

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transport if e,
insite Headset)
debugging is (Already
required Existing)

Implementati Determine 1.Carl Transport Personal With the Until the

on the Clients Dominique ation fee if Computer implementatio problem is
problem and Sugatan. the clients (Already n of the resolved
come up 2.Sebastian needed Existing) software (Estimated
with a Delano physical Internet solution 1-2 Days)
solution. 3.Isaac check-up Computer business, we
Severino Peripheral can determine
Create a s (such as how the
Facebook Keyboard, business
page, and Mouse, might run
promote the Webcam, whether they
established Microphon are in-demand
software e, or
solution Headset) unsuccessful.
business (Already Therefore the
Existing) entrepreneurs
can come up
with a
conclusion
whether our
business is
successful or
not.
Evaluation/ Give the 1.Carl Client Personal By providing 5-10 Mins.
Assessment client a Dominique Satisfacto Computer an evaluation after the
chance to Sugatan. ry Form (Already sheet or a session
provide 2.Sebastian will be Existing) client's
feedback or Delano provided Internet feedback, we
rating on the 3.Isaac as a way Computer can listen and
service Severino to gather Peripheral find a way to
provided by feedback s (such as improve more
the from the Keyboard, on our
entrepreneur clients. Mouse, services.
s. Webcam,
Microphon
Evaluate and e,
assess the Headset)
satisfaction (Already
of the clients Existing)
in the
services
provided by

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the
company.

VI. BUDGETARY REQUIREMENTS:

A. Service Materials

Equipment’s Particulars/Items Man Power

Supplies/
● Personal Computer
● Internet
● Commute Expenses
Total Cost: ₱ 200.00 (All Items are Pre-existing
except for Transportation)
Troubleshooters
● Sebastian M. Delano
● Isaac Alan V. Severino
● Carl Dominique C. Sugatan
₱ 0.00

VI. MONITORING AND EVALUATION:

Activities Evaluators Expected Output Duration

● Identify if the ● Sebastian M. We, the With 3 days a
service meets the Delano entrepreneurs, will week
expectations and ● Isaac Alan V. be aware of the
satisfaction of the Severino progression made
clients. ● Carl Dominique with our services
● Assess whether C. Sugatan and can come up
the with a plan that will
troubleshooters help us improve our
are active and business strategy.
positive.
● Monitor the
amount of clients
in need for a
software-solution
service.
● Observe if there
are other
competitors within
the vicinity.
● Determine whether
the service is
profitable.

VII. BUSINESS OPERATIONAL PLAN:

A. Service Description:
Spectrum Software Solutions is a Software Based Solution Company that provides
services that assist and resolve any software-related issues experienced by the clients.

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B. Project Location:
Spectrum Software Solutions are located and are providing services within the range of
Mandaluyong City only.

C. Target Market:
People who are facing software difficulties in technology and other tech-related
information, goods, and services will be our target market.

D. Marketing Strategies:
Spectrum Software Solutions Marketing Strategies will be held via the use of Facebook.
By means of creating a Facebook page, the Entrepreneurs will gather or gain
customers/clients who are in need of a solution who are experiencing difficulties in
software-related problems and other tech-related information, goods, and services.

E. Price and Pricing:

Products Available in the Market
Spectrum Software Solutions
Mannasoft Technology Corporation
COMPUTER TROUBLESHOOTERS
PHILIPPINES (CT Business Solutions,
Technology Solved)
AXON Philippines
Tropang Puyat IT Services - Computer
Prevailing Market Price
₱400.00 - ₱500.00 (Varies depending on
the severity of the problem/issue)
₱1,000.00 - ₱2,000.00 (Varies depending
on the severity of the problem/issue)
₱1,000.00 - ₱5,000.00 (Varies depending
on the severity of the problem/issue)
₱1,800.00 (Fast On-Site Fix, Duration
may take 1 Hour – 2 Days, Depends on
Problem)
₱2,500.00 (Tech-Fee/Labor)

E. Term of Sale:

Price Varies depending on the severity of the problem/issue of the client

Payment On Hand or GCash

F. Projected Income:

ANNUAL PROJECTED INCOME

240 Clients / Year
Annual Gross Income Annual Expenses Annual Net Income
₱96,000.00 - ₱48,000.00 ₱48,000.00 - ₱72,000.00
₱120,000.00

MONTHLY PROJECTED INCOME

20 Clients / Month

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Monthly Gross Income Monthly Expenses Monthly Net Income

₱8,000.00 - ₱10,000.00 ₱4,000.00 ₱4,000 - ₱6,000.00

WEEKLY PROJECTED INCOME

4 Clients / Weeks
Weekly Gross Income Weekly Expenses Weekly Net Income
₱1,600.00 - ₱2,000.00 ₱800.00 ₱800.00 - ₱1,200.00

PROJECTED INCOME PER CLIENT

Gross Income Expenses Net Income
₱400.00 - ₱500.00 ₱200.00 ₱200.00 - ₱300.00

G. Investment Cost:

CAPITAL REQUIREMENT
Materials Man- Power Monitoring and Evaluation
₱ 200.00 ₱0 ₱0
(Transportation)

H. Business Organization and Management Structure

Carl Dominique C. Sugatan Isaac Alan V. Severino Sebastian M. Delano

CEO / Troubleshooter Colleague / Troubleshooter Colleague / Troubleshooter

An ICT student and the CEO An ICT student and employee An ICT student and employee
of Spectrum Software of Spectrum Software of Spectrum Software
Solutions, whose role is to Solutions, whose role is to Solutions, whose role is to
Identify, Develop, Create, identify, plan, and resolve identify, plan, and resolve
Monitor, Assess and computer system errors and computer system errors and
Communicate with the issues for our clients. issues for our clients.
workers and clients to resolve
issues and create a solution
that will make the business
venture successful.

VIII. SUSTAINABILITY PLAN:

Plan Component/Method Action/Steps Duration

Develop Vision and Mission ● Discuss with the team Within 1 Week

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about the importance

of the company, what
are the benefits and
why the company is
established

● Communicating to
others will identify
what they might share
in common or similar
visions/missions
within the company.

Develop Goals and ● Developing and Within 1 week

Objectives identifying what are
the Goals and
Objectives of the
company will broaden
the understanding of
the entrepreneurs
about the importance
of the company, what
they are striving for,
and the objectives of
the company to
provide solutions for
the clients.

Observe and Monitor ● Always check the Within 1 week

status of the workers
within the company.
● Observe whether the
services provided by
the company need
room for
improvement.
● Determine whether
the services provided
by the company are
still able to maintain
profit and identify the
sustainability of the
business.

Create an Assessment ● Provide an evaluation Within 1 day

or satisfaction sheet
for the client, in order

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to determine whether
the services provided
needed improvement
or changes. With that
the entrepreneurs can
come up with a new
marketing strategy
and changes with the
services offered

Communicate ● Ask for some Within 1 week

suggestions or ideas
that will surely provide
new concepts and
improvement for the
company
● Communicate with the
clients, ask them
whether they can
provide feedback. Are
they satisfied? Maybe
they have some
suggestions or ideas
that will improve the
services provided by
the company.

IX. SHARING OF INCOME:

People/Sources of Funds Amount of Shares (Weekly)

Sebastian M. Delano ₱267.00

Isaac Alan V. Severino ₱267.00

Carl Dominique C. Sugatan ₱267.00

X. RESULTS AND RECOMMENDATIONS: (this is included in your final paper)

Troubleshooter Client Payment Expenses Reason Date

Carl Dominique Client #1 ₱300.00 ₱0.00 No Network 04-02-22

C. Sugatan (Helen) Connection detected

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Carl Dominique Client #2 ₱500.00 ₱0.00 MS Office installation 04-09-22

C. Sugatan (Jimmy) (with CD Provided)

Sebastian M. Client #3 ₱500.00 ₱80.00 OS installation along 04-15-22

Delano with M.2. and Fan
installation

Isaac Alan V. Client #4 ₱500.00 ₱70.00 Faulty Internet 05-03-22

Severino (Kyle) Connection
(Ethernet not set
upped, no driver)

Carl Dominique Client #5 ₱500.00 ₱0.00 OS not found (Boot 05-12-22

C. Sugatan (Jasmine) Manager)

Carl Dominique Client #6 ₱200.00 ₱0.00 OS not Booting 05-22-22

C. Sugatan (Sarah) (Windows
Installation and MS
Office)

TOTAL: ₱2,350.00 ₱2,500.00 ₱150.00

SWOT Analysis
Strengths
● Friendly Staffs.
● Skilled and Talented Staffs.
● Quick Fix on certain Problems .
● Excellent Customer Service.
Weaknesses
● Lower profits due to workers having limited time on managing the business
because of school-related work.
● Short on Staffs.
Opportunities
● There is a large percentage that our business will improve and grow more as
soon as the pandemic and school year ends.
● Business is adaptive to the new changes.
Threats
● Larger competitors and more known and popular business names get the
majority of the market share.
● Increasing costs of Equipment.

Recommendations
The Covid-19 Pandemic has made the operation of Spectrum Software Solutions difficult
as community guidelines must be followed. This caused our team to put extra effort and care to
prevent our customers and ourselves from being infected just in case. Post-pandemic is likely
the more suitable time to start this business as people would be more comfortable around each

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other. And as for the troubleshooting side of the business, look for common and known causes.
Some issues can be solved by simple solutions, you have to put an effort on trying it rather than
ruling it out of the possible solutions. Once common issues are ruled out, troubleshooters must
run through a checklist of components to identify where the failure is happening.

XI. CONCLUSION:
Almost everyone is relying on their gadgets nowadays as the world gets modernized day
by day. Issues in these gadgets can occur from time to time for various reasons. These system
problems can prevent someone from doing their intended work just because their computer
starts to malfunction. Troubleshooting is important to restore the computer system back to its
proper working condition, blindly troubleshooting your device can cause other issues to occur
when you don’t know much about computers. Computer solution services help these people
resolve their computer related problems to ensure that their computer is being worked on by
someone who knows the fundamentals of its operation. Our team is made up of ICT Students
who are willing to resolve system related issues and satisfy our customers with our service.

XII. APPENDICES:
Facebook Page: https://www.facebook.com/spectrumsoftwaresolutions/

Documentation:

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