CCU Management Systems and Resources

1. Physical Set-up
2. Human Resource Management
3. Leader Management Principles
4. Risk Management

Governance Management
 Reflects the  Exhibits the
overall mission implementation
and vision of the of the governance
organization. decisions.
 Indicates how  It is the daily
organizations action that is
operate and make applied to ensure Domains of Clinical Governance
decisions to the mission,
implement longer vision, and/or 1. Adverse Event and Clinical Risk
term goals and strategic plan is Management
activities. executed. 2. Continuous Improvement
 QUALITY of  Training 3. Person Centeredness
Care Delivery  Observance of 4. Clinical Effectiveness
policies and
procedures I. Adverse Event and Clinical Risk
 Teamwork Management – reporting and reviewing of
 Communication adverse events and near misses, in an open,
 Complaints honest and safe environment; continually
Management highlighting good practice; identifying
 Leadership improvement.
 Feedback  Adverse event review
 Duty of Candor
 Risk Management
Clinical Governance  Business Continuity Plan
 A System through which hospital  Patient Safety
organizations are accountable for
continuously improving the II. Continuous Improvement
 QUALITY of their  Applied quality improvement
services; and  Capacity and capability
 SAFEGUARDING high  Innovation
standards of care.  Quality improvement infrastructure

III. Person Centeredness

 Shared decision making
 Enhancing care experience
 Public involvement, communication,
and engagement
 Person-centered culture
 Patient information
 Equality and Diversity
IV. Clinical Effectiveness – right care, time,
and way
 Evidence-Based Practice
 Research and Development
 Outcome Measures
 Clinical Audit