110912022, 00:10 Your Results for TrusFalest Your Results for: "True/False" Print this page Site Title: Introduction to Operations and Supply Chain Summary of Results Management, 3e (International edition) Book Title: Introduction to Operations and Supply Chain Management, 3/e (International Edition) 40% Correct of 10 Scored items: 4 Correct: MEL 403% S incorrect: TE 60% Book Author: Bozarth Location on Si Chapter 5: Managing Quality > Online Study Move information about scoring Guide > True/False Date/Time August 31, 2022 at 6:40 PM (UTC/GMT) ‘Submitted: 1 CED the performance dimension of quality addresses how long a product can go between failures or the need for maintenance Your Answer: True Correct Answer: False INCORRECT. The reliability dimension addresses this issue. 2. GELLER ttoney invested in training employees is considered an appraisal cost of quality Your Answer: True Correct Answer: False INCORRECT. Appraisal costs are incurred to assess quality levels; inspection is a prime example. 3B. GEEEEEEEB The zero defects view of the total cost of quality is that the total cost rises as the defect, level deviates from some optimal combination of prevention and failure costs Your Answer: True Correct Answer: False INCORRECT. This is the traditional view of the total cost of quality 4, GEEEEEEV Total quality management (TQM) and Six Sigma are equivalent, the latter is simply the latest name for the same set of techniques pioneered by W Edwards Deming Your Answer: True Correct Answer: False INCORRECT. TOM is oriented towards management while Six Sigma uses this philosophy but uses specific processes and tools for continuous improvement. 5. GEEEEEMD The lower the process standard deviation, the higher the process capability ratlo. Your Answer: True hitps:lwps.pearsoned.co.uklema._je_bozarth_intopscman_3!229/57293/14667080.cwrindex html 18‘0108/2022, 00:10 CORRECT. 6. GED The process capability index is always less than or equal to the process capability ratio. Your Answer: True CORRECT. 7. ED Jimmy runs the machine that drills holes in the pivot arm on the hay balers. He wants to make sure that the holes are right on their target of 5 centimeters. The control chart that will track this is an X chart. Your Answer: True CORRECT. 8. EEEREEIEED Sandy opens a case of parts from the supplier and tests ten of them. Sadly, the number of defective parts exceeds the cutoff value of c=1, so the entire shipment Is returned. The supplier's production process is definitely out of control. Your Answer: True Correct Answer: False INCORRECT, There is a chance that supplier's production process is actually OK, The probability that this is the case is the producer's risk a, 9. LEIS the Taguchi approach to quality control resembles a goalpost; as long as the measurement of interest falls in-between the lower and upper specification limits, the output quality is fine, Your Answer: True Correct Answer: False INCORRECT. The Taguchi loss function dictates that a loss exists the moment a measurement of interest deviates from the target. 10. GEE the 150 9000 family of standards focuses more on practices than outcomes. Your Answer: True CORRECT. E-mail Your Results My name is (First last): hitps:lwps.pearsoned.co.uklema._je_bozarth_intopscman_/229/57299/14667080.cwrindex him!110912022, 00:10 ‘Your Rasuls for “TruaFalsa’ E-mail my results to: E-mail address: Send as: O me Text v O instructor Text v Om Text v O otner Text v Help all Results| Copyright © 1995-2013 Pearson Education. All rights reserved. ‘Legal and Privacy Notice '¢_bozarth_intopscman_3/223(5729014667080.culindex hil