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Two or more individuals connected to one another by social relationships and meaningful
interaction
A number of people who have have a common identity, some feeling of unity, common
goals, shared norms and interaction
Characteristics
Collection of individuals
Mutual awareness
Sense of belonging
Types of groups
Reference groups
Primary Groups: Charles Horton Cooley (1902) coined the term primary group to refer to a small
group characterized by intimate, face-to-face interaction and association
Primary groups play a pivotal role in the socialization process and development of roles and
structures
Secondary groups refers to a formal, impersonal group in which there is little social intimacy, it is
more formal and often emerge for the fulfilment of a goal/purpose.
Norms- Rules and expectations by which a society guides the behaviour of its members
Size- groups can vary in size depending on the type and size plays an important role in how
group members interact
Types of groups:
The term ‘In-group’ was first employed by William Graham Sumner (1906)
People in one group feel antagonistic or threatened by another group especially perceived
as culturally or racially different
Clique- a small close-knit group of people who do not readily allow others to join
them
Out- groups
The existence of an in-group implies that there is an out-group that is viewed as ‘they’ or ‘them’
The concepts of in-group and out-group are sociologically gaining relevance in contemporary
times with cases of violence, random gun firing or riots which exhibit the levels of hatred,
hostility and antagonism a group has towards other groups
Reference groups
An online community can take the form of an information system where anyone can post
content or discussion groups, chat rooms, message boards, forums, etc
Group Dynamics
Group dynamics are at the core of understanding racism, sexism, and other forms of social prejudice
and discrimination.
Over the years sociologists have studied the effects of group size or dynamics of groups
Transactional Analysis
analysis. These interactions were identified by Eric Berne in the 1950s as ego states.
There are three ego states which Berne identified, they are parent, adult and child.
1. Parent: Individuals who operate from a parent state may display a protective, nurturing,
controlling, critical, or guiding role. They may refer to policies or standards by stating “You know the
rules, now follow them”.
2. Adult: Individuals displaying this will appear to be rational, calculating, factual, and unemotional.
Decision-making relies on research, facts, data processing, and estimating probabilities.
3. Child: Individuals displaying this behaviour reflect emotions similar to those experienced in
childhood. It may be rebellious, spontaneous, dependant, or creative and is often recognized by its
emotional tone. Like a child, this state looks for approval and immediate rewards
Johns, Gary. Concordia University. “Social Behaviour and Organizational Processes”. Organizational
Behaviour: Understanding and Managing Life at Work. Harper Collins College Publishers, 1996.