Trend Global

Bisnis RS
Strategi Beradaptasinya bagi RS

Hans Wijaya
Hans Wijaya
Position:
• Chief Executive Officer National Hospital 2015-present
• Managing Partner Lifepartners Healthsystem 2018-
Present
• Research Fellow Professor La Trobe University, Australia

Education Background:
• Gadjah Mada Medical Faculty, 1998
• M.Sc Health Economy, University of Manchester, UK, 2000
• MM, Corporate Finance, Gadjah Mada University, 2001
• Post Master in Hospital Strategy. Harvard TH Chan School
of Public Health USA, 2007
• Adjunct Professor in Healthcare Leadership and
Innovation La Trobe University VA Australia, 2019
POPULATION SHIFT

Source:
Indonesia on The Threshold of Population Ageing by UNFPA
INDONESIA

Source:
The Economist Asia 8th November
2018

Source:: Indonesia on The Threshold of Population Ageing by UNFPA

INDONESIA

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Austrade 2019
Where is Healthcare?
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Creative Destructions

Less
Human

More
Borderless Robot and
Computers

Less
Hospital
Based
Universal Health Coverage of Indonesia

• Continuous Deficit
• Strict reimbursement system

Source: Iuran BPJS kemenkeu.go.id

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ROLE OF DOCTOR

Patient Centric Tele-Consultation

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 Conditions during Pandemic Covid 19

• Decreasing Outpatient volume up to 80%

• Increasing Home services demand.
• Routine Covid 19 related screening
• Less Risk Contagious Services: Paperless, Appointment, E-payment,
 Covid 19 Speed Up the Healthcare
Digitizations for around 10 years faster

• Regulations perspective
• Culture Perspective
• Technology Perspective
Perubahan Global di RS

• Identifikasi
• Antisipasi
Borderless

Geographical

Disciplines

Patient centric
care
Integration

• Intra Hospital
• Interhospital
• Home care with IoT Based
• Online and Offline
• Among Sectors
Health Financing

• Value based care

• Aging
• Prevention
• Screening
VUCA

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Impact
Reducing Capacity of
Hospital Bed.

Adapting
Reducing
Business
Cost.
Model.

Blend in Technology,
Clinical Expertise,
and Management.
Strategic Initiatives

Go Digital Lean

Go Beyond
Cure —>
Collaborate Medical
Tourism,
Heal
 IoT Biometric recognition
Wearable
Gadget Smart Home
based
Borderless
Robotic

Virtual &
Cloud
Automations

Integration Data
Big Data
EHR

Specific Diagnostic
Specific Treatment Precision Artificial Predictive Testing
Medicine Intelligence Push Notifications
Democratization of
medical data
Relevancies in Indonesia

• Still Focus on Basic Transactional such as, Revenue cycle,

EMR.
• Replacing Typing machine
• Two tier Gap; BPJS and Non BPJS
• Imitate without knowing the big pictures.
• Not align with the Strategic Plan.
Transformasi di
National Hospital

• Vision Alignment
• Mindset Change
• Cultural Change
• Digitizations
Digital Culture
Teleconsultation

Replacing up to 30% of Outpatient

 Potentially Innovative Ecosystem on Digital
Healthcare Strategy in Indonesia

Provider Based: Data Services

Patient Based: Doctor Based: • Virtual • Integrations
Outpatient • Security
• Teleconsultation • Consult and Services. • Homebased
• Homecare Apps referral Apps • Cloud Based Cloud Services
• Chatbot Health Record
• Electronic Health • Connected care
Record • Reference • AI based
Update Precision
Medicine
App Based Covid Screening
Going Lean with Digital
Medication
Delivery

• Drive Thru
Booth
• Delivery
We deal with Culture Change

Speech to Text Features in EMR

Cloud Based Electronic
Health Record
Electronic Unit
Dose for
Pharmacy
Smart Nurse Call System
Robotic Sterilizations System
Signature Smart
Suite Room
Launching
Connected Care

• Wearables
• Pulse Oxymetry, Bluetooth Stethoscope, Homebased
Glucometer test.
• Homebased Healthcare device
Medical Tourism
 The Market

Subtitle
Our Coverage
 Profil pasien National Hospital

• 45% pasien dari luar Jawa Timur.

• 30% Rawat Jalan via Telekonsul
(Borderless)
• 3% pasien berasal dari luar Indonesia

Monday, February 1, 20XX Sample Footer Text 51

Action speak louder than words
INTERNATIONAL SPONSOR / PCR NETWORK
PARTNER PARTNERSHIP

Collaborate
Building Brand —> Physician Network Model
 The Outcome of Innovations

22.14
%

45.44
%

2019 2020 2021

Note : Tahun 2021 Revenue sampai Bulan September 2021 (Est

growth 49%)
How to Transform?
Build Them Up
Being Loved
and trusted
Are we
Futureproof
?
Welcome to the
jungle