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6)
Complete the sentences with the verbs in brackets in the correct form. The verbs are not given in the
correct order.
Complete the article below with the verbs in the box in the correct form.
Larry Gould is a psychoanalyst on Manhattan's Upper West Side. His consultations are based on the
teachings of Wilfred Bion, a British psychiatrist who pioneered the study group behavior. Bion helped
(9) ways to select officers in the British army in the Second World War.
Mr. Gould spends about half his time (10) executives who have hired him (11)
apparently intractable company problems, (12) from labour disputes to low morale. He
cites one example of (13) with an international airline. It had experienced difficult labor relations
between the pilots and managers for five years.
After (14) to the pilots, he realized they all felt like orphans. “Over a long period of time,
pilots went from (15) heroes to (16) interchangeable commodities that no
longer have
status,” he says. The pilots were very anxious because of the upheavals in the airline industry that
led to a succession of management teams (17) in a short space of time.
Mr. Gould proposed (18) a committee of senior management and pilots, who would meet
(19) about how to present these issues and see if some headway could be made. The
committee met regularly with two facilitators, and the company reported that the two sides
were finally dealing with the underlying issues, (20) the pilots' status.
Think of a meeting you attended recently that didn't go to plan or wasn't as effective as it could have
been. What should have been done or said?
Write five sentences.
27.
28.
29.
30.
31.
Complete this article with words related to business ethics and working conditions. The first few
letters of each word have been given.
Unilever is proud of the medical care, schooling, clean water and re (32) energy it provides
for the 20,000 workers on its tea plantation in Kenya. The site sets sta (33) the company aims to
replicate worldwide.
Unilever produces about 12 percent of the world's black tea and has started implementing
Rainforest Alliance certification for sus (34) farming. Organisations such as the
Rainforest Alliance and Ethical Trading Initiative (ETI) include working con (35) in their
certification standards. But even a company as big as Unilever struggles to meet these.
Unilever was recently rep (36) for the high proportion of temporary workers at its tea
factory in Pakistan. Hundreds of its employees were employed on lo -p (37) temporary
contracts. Unilever has agreed to 200 permanent contracts.
Factors such as the “casualization” of the workforce are among the biggest problems. M (38)
workers often work very long hours harvesting seasonal crops such as grapes and producing turkeys
at Christmas says the ETI.
Improvements are being made, partly because supermarkets need to identify their sou ,(39)
and partly because of awa (40) heightened by incidents such as the deaths of Chinese
workers at Morecambe Bay, England, in 2004.
The food industry is under pressure to ta (41) responsibility for supply chains, says
Rainforest Alliance. “Consumers increasingly expect their food to be from farms where people are
treated with re .(42) Companies didn't use to know where their
products came from, but there is now an effort to understand this and get workers' rights included
in their social and environmental
res .(43)