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DISABILITY AND REHABILITATION, 2004; VOL. 26, NO.

21/22, 1305–1312

AAC and literacy


O. E. HETZRONI*
Department of Special Education, Faculty of Education, University of Haifa, Haifa, Israel

Abstract
Literacy is a tool for achieving cultural and social
Purpose: To review current research on the use of augmenta-
tive and alternative communication (AAC) for prompting power, and for people with disabilities it might be the
literacy in children with special educational needs. primary channel to language, knowledge, and communi-
Method: Research studies relevant to emergent literacy and cation with the world. Yet, children with significant
AAC use are reviewed. Studies focused on acquisition of disabilities are often faced with barriers that prevent
literacy across various populations of children with special
them from literacy experiences.3, 5 The purpose of this
needs are reviewed.
Results: Existing literature suggests that AAC may provide paper is to examine the literature on the development
strategies and systems to compensate for impairments and of literacy and inspect the relative role of AAC on the
disabilities of individuals with severe communication disorders. process.
Conclusion: AAC may support literacy learning in children
with special educational needs.
DEVELOPMENT OF LITERACY

The development of literacy emerges almost from


Introduction
birth.6 Infants exposed to language and print develop
Literacy is the condition or quality of being literate, emergent literacy skills that enhance the ability to learn
especially the ability to read and write. Reading is a to read and write later in life. Toddlers learn to under-
process in which one creates meaning from written stand stories through exposure to books, by feeling
language.1 It is a complex skill that requires incorporat- them, and listening to them. They learn while obser-
ing basic decoding and organization of knowledge from ving adult literacy activities. They learn to hold the
various sources. Writing, on the other hand, is an encod- books, follow the text, see the pictures, and relate them
ing process in which one puts meaning into written text. to the words spoken to them.6 They learn to enjoy joint
Writing is also a complex skill that requires incorporating story-time, identify written materials surrounding
basic encoding and many specific skills such as spelling, them, and create links between printed materials and
writing mechanisms, word selection, syntax, and creating the world of concepts evolving and developing around
combinations between words to generate meaning.2, 3 them.
Literacy is defined as the ability to read and write in a In order to learn reading and writing, one needs to
designated language. It is used in everyday life, and yet develop an understanding about the relationship
encompasses a multidimensional and a highly complex between words and the referents they represent. Usually
cultural framework.4 Literacy is currently viewed as a this process develops through an understanding of the
multifaceted product of psycho-socio-linguistic factors, relationship between the orthographic symbols
tied to language, cognitive development, and to socio- combined into words and the sounds they make. This
cultural influences. Literacy enables access to knowl- understanding develops through phonological skills
edge, to meaningful ideas and thoughts, and expands developed prior to the development of reading and writ-
on language and communication. ing. Research has found that phonological skills are of
critical importance for acquiring literacy (e.g.,7 – 9).
Phonological skills encompass the understanding that
* Author for correspondence; Department of Special Educa- words are composed of discrete units (phonemes), and
tion, Faculty of Education, University of Haifa, Haifa, 31905, that they have a specific structure with a beginning,
Israel. e-mail: hetzroni@construct.haifa.ac.il middle and an ending. For example, the ability of a child
Disability and Rehabilitation ISSN 0963–8288 print/ISSN 1464–5165 online # 2004 Taylor & Francis Ltd
http://www.tandf.co.uk/journals
DOI: 10.1080/09638280412331280334
O. E. Hetzroni

to separate between the beginning and the end of a AAC users usually develop natural ways to substitute
word, the ability to find similar endings of words (i.e., and augment their communication.11 They usually use
understanding of rhyming), and the ability to find words unaided communication and often supplement it with
that start with the same sound, are all phonological aided communication facilitated or taught by others.
skills. Those abilities develop through exposure to the Most of the use of aided communication is applied by
four modes of literacy (i.e., listening, speaking, reading, assistive technology.
and writing). Assistive technology refers to the tools used to assist
The development of literacy occurs through the use of people with difficulties in their activities and functions.12
language. Listening and speaking are important for the Those tools can be unique and complex as well as simple
development of reading and writing. Through the expo- and ordinary. Simple communication boards and
sure to all four modes, the child learns to relate and folders accompanied with line drawings and pictures
connect between them. Exposure to literacy such as could be used for enhancing communication. Unique
written text in various forms enables the child to attach technologies such as voice output communication
meaning to text and learn to relate between listening, devices, switches, speech synthesis and word recognition
speaking, reading and writing. Through the exposure software can assist children with physical and language
to those modes, a child can become competent in impairments. Assistive technology can act as a compen-
literacy. Literacy competence is relative and dynamic. satory or a support system for impaired abilities and as a
It depends on the adequacy and functionality of reading mechanism to facilitate the learning process.13 Such
and writing, as well as on the knowledge and judgment technologies can assist in improving the abilities of chil-
of using it. Literacy develops over time and the level of dren with multiple disabilities, increasing access to their
competency develops along a continuum depending on close environment, and enhance their opportunities to
the child’s skills and the environmental demands.10 Chil- acquire literacy skills. Research results show that tech-
dren with significant communication disorders often nologies such as computers, word processors, and
face difficulties in producing language, and often lack spell-checkers can assist children with learning, physical,
sufficient opportunities to be exposed to literacy. As a and cognitive disabilities. For children with severe and
direct consequence, they face barriers that restrict their multiple disabilities, assistive technology can be the only
competence in literacy. avenue to literacy.
In the process of literacy acquisition those children The introduction of AAC to children with communi-
face both access and opportunity barriers while learning cation difficulties requires a multidisciplinary approach
to read and write. They face obstacles that result from and an understanding of the unique needs of the poten-
their physical, sensory, and/or language disabilities, as tial AAC user. Communication competencies required
well as difficulties that result from their learning disabil- from AAC users include in addition to linguistic, social,
ities. These disabilities are often a result of several causes and strategic competencies, also operational ones, as
and affect various areas. Thus, children with special each user needs to learn to use their aided and unaided
needs often find it hard to acquire literacy skills. systems and devices.14 Those four competencies are
Research findings demonstrate that use of augmentative dynamic and relative in their nature. They develop over
and alternative communication (AAC) and assistive time with new acquisition of word knowledge and with
technology (AT) may support the process of literacy the development of new needs and demands.
learning and in the realization of their potential.
AAC AND EMERGENT LITERACY
AUGMENTATIVE AND ALTERNATIVE COMMUNICATION
Children who use AAC systems are often at risk of
AAC incorporates theory and practice aimed to assist being restricted in their access to literacy. The risk is
persons with communication difficulties. AAC is the caused by the limited use of speech, lack of opportu-
supplementation of natural speech using aided and/or nities to interact in conversations, and the limited access
unaided symbols and the related means of selection to print. Children are often faced with limited opportu-
and transmission of such symbols.11 The symbols used nities to interact with language, leading to a narrow
in AAC may include graphic symbols, gestures, sign world of concepts and limited vocabulary. Access
language, pictures, and objects. Graphic symbols refer barriers could be caused by motor and sensory disabil-
to all printed symbols other than words (i.e., ortho- ities. Often times AAC users endure reduced expecta-
graphic symbols). AAC also refers to the use of strate- tions, have limited opportunities to ask questions and
gies and processes used during that practice. to inquire about missing information or words. They

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AAC and literacy

have limited guidance and limited opportunities to prac- ple, children learn through exposure to written text that
tice with books. However, an argument has been made print conveys a meaning. Young AAC users have to
that the exposure to graphic symbols, may impact on learn to associate the graphic symbol with an idea. They
reading acquisition and comprehension.1, 15 learn that each graphic symbol can have a meaning, and
At young ages, AAC users who require the assistance they learn to use the symbols as a means to communi-
of aided communication systems may need to use cate their thoughts. The children also learn that different
objects, pictures, and graphic symbols such as line draw- symbols represent different ideas that can be presented
ings to represent ideas. Through the use of graphic as words, sentences or phrases. An additional concept
symbols they learn to connect between their thoughts relates to the directionality of print. Children often
and the symbols presented in front of them. This process add several symbols when they attempt to convey a
is similar to the understanding of printed matter, in complex message. As they attach several symbols to
which the readers learns to foster skills that allow them each other, they learn to keep the message in a constant
to decode words and comprehend them. However, way and present it in a consistent direction. The
beginning readers use spoken language to decode writ- arrangement of the graphic symbols in the same direc-
ten text,16 while AAC users have limited understanding tion as printed material might facilitate learning of
and awareness of the sound as they cannot produce it directionality. Directionality has been found to be a
and do not have opportunities to practice with it.5 This predictor for emergent literacy.
could, in fact present a difficulty in understanding A third concept, that there is a relationship between
whether AAC users develop phonological skills neces- print and words, sounds and letters could also be facili-
sary for learning to read. tated through several opportunities. First, graphic
Recent research conducted with children who have symbols are often attached to traditional orthography.
hearing impairments has found that reading skills were The graphic symbols printed for the AAC user have also
not acquired differently by students with and without the printed term in words above or below the symbol.
phonemic awareness.17, 18 Children with prelingual deaf- This constant exposure can also enhance the association
ness using only oral speech and children with prelingual between the idea, the graphic symbol and the printed
deafness using only sign language demonstrated differ- word. Each time the child sees the symbol, there is an
ent phonological skills, but similar reading abilities. opportunity to observe written material and connect it
Thus, one possible approach could be that even without to the symbol and the referent. Second, some of the
phonological skills and without the ability to produce AAC graphic symbols such as Rebus incorporate print
spoken words, children can develop reading skills. into the graphic symbols. Blissymbols, another system
of graphic symbols represent ideas by adding elements
and combining them into compounds. This concept
IMPACT OF GRAPHIC SYMBOLS ON LITERACY
introduces the idea that combining a few symbols
Graphic symbols appear usually alongside with the together can create a new meaning. However, Blissym-
printed word describing them. Sentences constructed bols are a meaning based system, with elements repre-
with symbols maintain similar syntax as written text, senting referents. Thus, the concept of letter-sound
they keep the directionality of text, and when presented understanding would not be applied in this case. Yet,
on a display of speech output devices they appear as it could facilitate an understanding that combining
written text-based sentences. Strickland and Cullinan19 symbols together can produce sentences.
introduced the basic concepts that children learn from
exposure to print through emergent literacy activities.
READING AND WRITING
Thus, graphic symbols, used by AAC users can present
an opportunity for children to develop ‘print aware- Emergent literacy serves as a predictor for learning to
ness’.1 For example, AAC users can produce single read and write. However, unlike speaking, which is
sentences using their voice output communication usually expected to be acquired without formal instruc-
devices and then they can see and hear them being tion, reading and writing require formal instruction. For
produced on the machine. children to learn to read, there must be structured
The knowledge about written material, about the instruction that will teach them the direct relation
forms and functions of print is a strong predictor of between sound and the letters that produce them.16
the development of literacy.6 Bishop and associates1 Research has demonstrated repeatedly that phonologi-
indicated that several of those concepts could be cal skills are a critical factor for learning print–sound
obtained from exposure to graphic symbols. For exam- association, and the pattern of the written form of the

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language. However, prelingual deaf children who sign AAC user that expresses thoughts and ideas through
and do not use sound have been found to learn to read the use of graphic symbols could be identified as a
and write with little understanding of phonemic aware- competent writer; however, it could enhance experiences
ness.17, 18 Thus, children who were natural signers of literacy, especially gaining knowledge in writing.
seemed to depend on their visual skills to read with only It has been argued that for a reader to become compe-
residual dependency on phonological skills. tent, one needs the ability to understand morphemes
Orthographic symbols (i.e., words) are often placed and syntax, in addition to knowledge in semantics and
above or below the graphic symbols. This presentation pragmatics. AAC users who use graphic symbols often
is often done to facilitate the understanding of the use a limited number of symbols to represent several
messages by the communication partner.1 This informa- possible words associated with the basic symbol. Thus,
tion can present a visual clue and an initial indicator to the development of syntax could be cluttered, as one
the relation between the symbol and the word. However, symbol represents a complex chain of referents. It is
the degree to which a child will learn to understand that questioned therefore, if use of graphic symbols facili-
the printed word can also represent an idea is dependent tates reading comprehension. An extensive review of
on the facilitation of the concept. Even when the graphic the topic addresses the influences of graphic symbols
symbol and the word are paired, it does not mean that on reading comprehension.15 In their article Rankin
the child has become a reader.1 Creating a relationship and associates conclude that it would be difficult to fore-
between a word, the symbol and the idea it represents cast that such systems could actually facilitate vocabu-
does not imply that learning to read could occur without lary growth (p. 277). In the same token, it is difficult
specific letter-sound instruction. However, graphic to evaluate the impact of graphic symbols on the
symbols do play a critical role in developing literacy production of complex language and use of multilevel
skills. They present the user with the potential for devel- syntax. As the symbol system or set created for each
oping linguistic competence.14, 20 The introduction of AAC user is influenced by the cognitive demands, it
graphic symbols to AAC users can assist in expanding would be hard to conclude its impact on reading
word knowledge, which later assists in writing and in comprehension. On the other hand, it seems as if the
reading comprehension. use of meaningful messages presented by AAC users
Word knowledge and the development of vocabulary using graphic symbols may facilitate the development
of typical children occur through practice and interac- of word knowledge. Practice in creating sentences (i.e.,
tion with words (i.e., speaking and listening). The child writing) using graphic symbols can assist in developing
interacts with others and uses language. Through syntax awareness. For the children to engage in active
communication with others, children learn and try new participation in language experiences involving graphic
words, hear other people, maintain a conversation, give symbols, they would need access to aided forms of
and get feedback. For acquiring word knowledge, AAC communication, namely, assistive technology.
users need to practice with their graphic symbols, inter-
act in conversation and develop new vocabulary. Inter-
ASSISTIVE TECHNOLOGY AND LITERACY
acting with new vocabulary can facilitate interactions
with writing while using graphic symbols. Graphic The use of assistive technology can be conducted in
symbols can be used for enhancing writing experiences two ways. First it could be used as a source for support
and increase literacy competence. or a scaffolding tool in educational processes and as a
As children develop word knowledge and an under- facilitator while acquiring competencies. Second, assis-
standing of the relationship between the graphic tive technology could be used as a substitute or as a
symbols and the ideas they represent, AAC users can compensatory tool for deficits and disabilities. The tools
practice in initial writing experiences. In a study investi- could be unique and specific or ordinary and seemingly
gating the impact of a voice output device on the literacy available.
skills of a young AAC user, a child learned to use the Assistive technology can assist students facing difficul-
graphic symbols and combine them to sentences that ties in learning and bring them closer to success in
developed into stories.21 Each sentence maintained acquiring emergent literacy as well as reading and writ-
grammatical rules and demonstrated the abilities of ing skills. Technology can enhance the child’s abilities
the child to convey a written product combined of and enable success.22 AAC users can use a computer-
symbols and words representing ideas and thoughts of based program to increase exposure to graphic and
the writer.21 These experiences do not imply that the orthographic symbols for learning to identify symbols
child has also become a competent reader, or that an (e.g.,23). Switches and other control mechanisms can be

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used to increase opportunities to interact actively in sure to print.26, 30 Physical and logistic difficulties are
reading experiences and increase opportunities to inter- only some of the problems they face that prevents them
act with print (e.g.,24, 25). A systematic program geared to from interactions with books. In an attempt to investi-
enhance reading and writing with use of assistive tech- gate the effects of an interactive exposure to print mate-
nology can enhance the learning process in a whole rials, a computer-based children’s favorite book was
classroom full of children who are AAC users.26 introduced to children with physical disabilities.25 The
Through the use of assistive technology, children and computer provided a set of screens depicting traditional
teachers alike can interact with technology to enhance book pages with expanded text and active buttons to
opportunities and expand on experiences of literacy. move the pages. In addition, there were a set of words
AAC users often face barriers that prevent them from implemented to investigate the ability to learn to recog-
participating in class and other life activities. Assistive nize selected words in the story. The purpose of the
technology can compensate for specific disabilities and multimedia program was to foster active participation
use various systems to bypass limitations hindering the and interaction with print. The buttons were switch-acti-
learning process.27 AAC users can use switches and vated to enable opportunities to interact with the elec-
other control systems to choose messages and convey tronic book even by children with severe difficulties.
ideas.21, 28 Assistive technologies are available for Results of the study revealed that children increased
compensating for sensory losses. For example, increas- their emergent literacy skills; they learned to identify
ing letters presented on a computer screen or voicing the directionality of the story; they could identify the
the whole text presented on a screen can assist a vision main characters; they were able to predict and identify
impaired child, while a hearing impaired child can read selected words from the book.25 Following this interac-
spoken messages transferred from speech to text. Assis- tion, they all requested more opportunities to interact
tive technology serves as an amplifier enhancing the with electronic books and repeatedly mentioned how
opportunities to learn. Children who have limited or much they enjoyed this experience.
no access due to their physical difficulties can use
switches and other control devices to scan or to select
Graphic symbol acquisition
directly the graphic symbols representing their ideas
and thoughts. Using speech output devices to voice Learning and understanding the meaning of relation-
out their selection enhances the opportunity for them ships between graphic symbols and the ideas they repre-
to learn and recall the symbols.29 Speech synthesis can sent are of importance for beginning AAC users. Several
amplify exposure to written text, thus, enhancing the studies have investigated types of symbol sets and
opportunities of people with disabilities to access text, systems across specific qualities of graphic symbols, such
and to listen to their own production echoed after writ- as translucency and complexity, size, and colour (see 11,
ing the text. chapter 6 for a review of the literature). Assistive tech-
nology can assist in increasing opportunities to attach
meaning to the symbol-learning process. For example,
TOOLS FOR ENHANCING LITERACY
in a study investigating acquisition of graphic and
For children with physical, developmental and/or orthographic symbols by girls with Rett syndrome, the
language disabilities, literacy can become a bridge to use of a multimedia programme equipped with switches
the world, assisting them to communicate with family was used to increase opportunities to interact with
and friends in the community. Assistive technology symbols.23 The selected referents were chosen based on
can enhance their opportunities in acquiring basic skills information provided by significant communication
as well as accessing materials needed to learn. The partners, based on their knowledge of the girls’ prefer-
following section of the article will address various types ences. The study attempted to teach the girls to identify
of assistive technologies used and investigated for the selected symbols. The referents were chosen from a
increasing emergent literacy, reading and writing by repertoire of words representing songs, books, food
users. items, names of people they know, and basic communi-
cation words. The girls learned to identify many of the
orthographic and graphic symbols. Some of them were
Emergent literacy skills
also able to use them for communication and choice
Children with physical disabilities encounter many making during class activities after intervention termi-
opportunity barriers. One of the difficulties preventing nated. They learned to use the symbols for academic
them from developing emergent literacy is limited expo- and communication purposes in the classroom. One of

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O. E. Hetzroni

the girls, for example, learned to approach the book and communication abilities, students with autism and
stand, touch a speech output communication device students with other disabilities increased their achieve-
placed on the wall by the books and request her favour- ments in vocabulary acquisition, word reading, general-
ite book during reading activity. Another child used the ization to other sentences, phonological skills and in
symbols to choose a song from a selection presented to reading competencies. The computer was also chosen
her. as a favourite teaching tool by both groups alike.
Over the years some of the children who use graphic
symbols learn to use orthographic symbols for repre-
Pragmatic and semantic acquisition
senting their ideas and thoughts. For example, one study
investigated the ability of AAC users who were using Children learning to expand their vocabulary and
line drawn graphic symbols to identify orthographic acquire word knowledge may need to actively interact
symbols.31 Students with autism who were AAC users with a system that will enable them to expand their
used graphic symbols represented as line drawings and vocabulary. A multimedia program was used for coach-
as commercial logos for their communication in the ing AAC users with cognitive disabilities.34 The students
classroom. A computer-based fading programme was were exposed to a simulation depicting grocery shop-
developed to teach those students to recognize ortho- ping. The programme was equipped with texts and
graphic symbols as representations instead of the logos. pictures that assisted the children towards their new
The fading process presented a slow process that offered experience with reading the grocery shopping list. The
opportunities to interact with the items presented in programme assisted in introducing the new vocabulary
traditional orthography.31 The students learned to iden- and the products they represent. The programme
tify the words presented to them over the computer presented them with the appropriate terms and the
screen as part of a fading procedure. The fading proce- sentences needed to be used in the grocery store. Results
dure included symbols presented as logos with a written indicated that all students acquired the new words, they
word as part of the logo. The fading procedure included managed to learn the sentences and the conversation
several steps in which the surrounding of the logo was needed and used them in the store. They were also able
eliminated both in colour and in graphics. At the end to apply it at the store, while reading from the list as
of the procedure they learned to attach the word to a needed.
picture representing the item itself, and match it at the The need to expand on the word knowledge and
end of the process to a word written in traditional ortho- experience new words in new conditions was also the
graphy. At the end of the study the children were able to target of a case study investigating literacy acquisition
apply the skills learned to classroom activities as part of by a child with physical disabilities and vision impair-
their curriculum, in a matching word to picture identifi- ment. The child learned to use a scanning device and
cation task. That task was part of their reading and writ- used it to compose stories.21 A computer-based speech
ing class activity in school. output device attached two types of digitized voices
for the child to use. One of the voices served as a scan-
ning device that produced all the possible selections for
Syntax acquisition
him, while the other voice served as his own voice recit-
Acquiring syntax represents a great difficulty for AAC ing and expressing his ideas and written compositions.
users. Expanding their knowledge and moving from At the beginning of the process he could produce one
single word presentations to sentences are difficult espe- to two word utterances, while at the end of the process
cially as often messages presented on the voice output he composed lengthy stories all produced with one
devices express a sentence, while on the display it switch and a scanning device programmed into the
appears as a single graphic symbol. Line drawings were computer.
used to teach children with autism the rules of syntax.32
The students learned to write correctly sentences with
Reading and writing
5 – 6 words after exposure to a computer program
designed especially to teach them syntax rules. In AAC users who have acquired basic reading and writ-
another study, children with autism were taught to use ing skills may practice conversation and investigate if
an interactive multimedia programme to enhance read- their writing efforts were successful by using a speech
ing and communication skills.33 Results of this study synthesis. Speech synthesis presents a compensatory tool
demonstrated that although children with normal abil- that enables the computer to read aloud the written
ities did not demonstrate any differences in their reading attempts of the AAC user.35 In a study investigating

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AAC and literacy

the effects of assistive technology on the academic communication by children with developmental disabil-
achievements of AAC users there was a significant ities.
difference in the academic abilities of students based Despite the extensive development of these technolo-
on the level of technologies used.36 Children who could gies, and the variety of the devices that exist in the
compensate for their difficulties with technologies world, research still demonstrates that there is only a
achieved higher results in reading and writing activities. limited use of those resources for enhancing literacy
One of the children used a power-controlled wheel- among children with special needs. Lack of knowledge
chair, a voice-output device, and a personal computer amongst professionals as well as financial and technical
to participate in class activities. Other children used difficulties prevent optimal use of these technologies for
voice-output devices that assisted the students and reading and writing development. Developing new tech-
served as substitutes for their disabled functions. With nologies, reducing their price, and exposing them to
the assistance of their technologies, the students were experts and advocates might enhance the use of those
able to fulfil class assignments, write and read their writ- technologies across populations and for a variety of
ten products as required.36 Results of another study usages.
investigating the effects of a computer-based speech An AAC user, a person with significant physical
synthesis on the writing skills of children with autism disabilities, who uses assistive technologies for almost
demonstrated that they improved their writing skills all his daily activities, has commented that since the
and reduced spelling mistakes.33 When used as a feed- development of internet and e-mail services, he has
back, speech synthesis increased their abilities to spell turned from a person with disabilities that needs the
more words presented to them.35 This method was used assistance of others for every move he makes, into an
effectively also with individuals with learning disabil- independent man. He admits he needs more time than
ities.37 others to accomplish each task, but he can fulfil most
of his wishes using AAC and assistive technology. He
has control over the environment, and with use of
Conclusions
literacy and the internet he can send messages and
AAC and assistive technology can have a strong converse using switches and a joystick for manipulating
impact on empowering capabilities and competencies his wheel-chair. AAC and assistive technology have
of AAC users. Research has demonstrated that those presented him with the ability to acquire knowledge,
strategies and technologies are possible. Assistive tech- expand his horizons, compensate for impaired abilities
nology has an important role in the development of such and for him, made him like any other human being.
abilities with AAC users. Assistive technology can be a
compensatory or a scaffolding tool across learning References
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