MCM User Guides Latest

My Company Manager User Guides
Table of Contents
Add New Issuing Programs..........................................................2
Add New Acquirer Reference ID (ARID)....................................6
BIN 6 to 8 Transition.....................................................................7
BIN Split..........................................................................................9
Delete a Program..........................................................................11
Transfer a Program......................................................................12
Update Program Attributes.......................................................14
Translated MCM Guides.............................................................16
Last Updated March 2022 ©2022 Mastercard. Proprietary and Confidential.

My Company Manager
Add New Issuing Programs
ADD NEW ISSUING PROGRAMS Only click the Request a New BIN if it is
understood that a new BIN will be needed for
*Note – Please ensure that user attempting to complete the this program as it will bypass all
following actions are correctly provisioned to do so. recommendations under your portfolio.
1. From the Portfolio tab, within the quick access menu, f. Finish by selecting the Number of Cards needed
(drop down under BIN Account Range), click New. for the new program from the drop-down list.
Card capacity is the amount of cards that will be
issued for a program x 10. Card capacity drives
the BIN Account Range From and To values (i.e. a
card capacity of 1 Billion will give you the range
From 00000 To 99999 of a BIN.
2. The New Issuing Program Request screen displays
with a description of what is needed to request a
new program. Click Get Started.
5. If you want to add another program, click Add

Program.
3. Select the brand you would like for the new issuing Note: You can add up to ten new programs at a time.
program or programs and click Next.
6. Provide details for the additional program(s). Once
all the details have been provided, click Next.
Note: The system assesses your portfolio and makes
recommendations for BIN account ranges if
applicable. If no BIN account range recommendations
can be found, the system initiates the new BIN request
process.
7. The BIN range recommendations display for your
review. BIN 8 recommendations will show first. At
this point you have two options:
a. Select a BIN Account Range from the
recommendation list.
b. Request a New BIN
Note: If the brand you want is not listed, click
Request additional brand license.
4. Add Program details:
a. Select a Country for the new program from the
drop down list. If you’re looking for a country
that is not listed, click extension area.
b. Next, select the Program Type from the drop
down list.
c. Then, select the applicable Product Code from
the drop down list.
d. Then, select the BIN Length
e. If interested in using recommendations, then
there is no need to click the Request New BIN.
My Company Manager
4. Finish the process providing any comments as

needed.
A. SELECT A RECOMMENDED BIN ACCOUNT
RANGE
1. Select a BIN Account Range from the
recommendation list and click Next. (Filter option is
available)
2. Complete all applicable fields, or just those required, 5. Review the details for all programs you’re adding and
which are marked with an asterisk (*). click Complete.
a. Select which ICA to assign to the BIN range. 6. The confirmation page displays the current status
and request IDs.
b. Make a selection regarding Local Use Only
(Card or Account Ranges can only be used in the
country where they are issued) for the program.
c. Make a selection as to whether or not the
Mastercard network will be used for local
transactions.
d. Make a selection regarding Virtual Cards. This is
important to note, since if selected it will have
an impact on the implementation.
7. Access the Request tab to Bring a Program Live. (See

Section C).
Note: The optional nickname and affiliate fields can

also be completed.
3. After all the applicable information has been
provided click the calendar icon and then select the
date to bring the program live in Mastercard. The
first date that can be selected will be 30 days from
the date of request.

My Company Manager
B. REQUEST A NEW BIN

1. In New Program Request select Request new BIN for
requested program. After completing all fields for each
Program selected, click Next
4. Finish the process by providing any comments as

needed, review the details for all programs you’re
adding and click Complete.
2. Complete all applicable fields, or just those required,

which are marked with an asterisk (*).
a. Select which ICA to assign to the BIN range.
5. The confirmation page displays, with request IDs and
b. Make a selection regarding Local Use Only a current status for each request.
(Card or Account Ranges can only be used in
the country where they are issued) for the
program.
c. Make a selection as to whether or not the
Mastercard network will be used for local
transactions.
d. Make a selection regarding Virtual Cards.
This is important to note, since if selected it
will have an impact on the implementation.
Note: Click Return to Portfolio to navigate to the

Portfolio home screen and begin a new request or you
can click each Request # to view details about the
submitted request.
6. After being reviewed and approved, your program
will be shown as Assigned in the portfolio screen and
you will see that the request has been placed in the
Pending Customer status on My Company Manager.
You must now Bring a Program Live to complete the
process. (See section C)
*Note: The optional nickname and affiliate fields can also be
Note: A BIN needs to be brought LIVE before it can be
completed.
manipulated (split, product change, etc.)
3. After all the applicable information has been
provided click the calendar icon and then select the
date to bring the program live in Mastercard. The
first date that can be selected will be 30 days from
the date of request.

My Company Manager
7. For every new program, you must go to the Store

and request provisioning from your Security
Administrator or Business Administrator.
Note: Refer to Provisioning how-to-guide for detailed
steps.
C. BRING A PROGRAM LIVE

All new BINs and programs must go through this step in
order to be implemented.
*Note: You are not required to bring the program live at the time
of addition.
1. Click the number associated with each program

you’re adding to start the process to bring the
programs live.
2. In the Request tab click on the request ID to Bring a
Program Live and complete the process.
3. Provide all applicable information and then click
Complete.
4. Implementation teams at Mastercard will work on

the review and approval. Once completed, your
program will be shown as Live in the portfolio screen
and you will see that the request has been completed
on My Company Manager.

My Company Manager
Add New Acquirer Reference ID (ARID)
ADD NEW ARID
1. From the Portfolio tab, within the quick access menu,

(drop down under ARID), click New.
5. Click Complete.
2. The New ARID Request screen displays the following

request details:
a. Select a Brand for the ARID
b. Select the Country from the drop-down list.
6. The confirmation page displays, with request IDs and
c. Next, select the ICA to be assigned to the ARID. a current status for each request.
d. Then, select the Date to Bring the ARID Live
Note: Click Return to Portfolio to navigate to the quick

access menu and begin a new request or you can click
each Request # to view details about the submitted
request.
After being reviewed and approved, your program
will be shown as Pending Mastercard as it is going
An Affiliate can be linked to an ARID in the optional through the implementation project. To view your
field. Nickname is also available as an optional field. new ARID, open the request and the new ARID
number appears.
3. If you want to add another ARID, click Add Another

Acquirer Reference ID.
7. For every new program, you must go to the Store

and request provisioning from your Security
4. If selected, provide details for the additional ARID(s). Administrator or Business Administrator.
Once all details have been provided, enter the
implementation contact name, email address for *Note: Refer to Provisioning how-to-guide for detailed
your organization, and any comments that you would steps.
like to submit with the request.

My Company Manager
BIN 6 to 8 Transition
A. BIN Transition
1. Under the Portfolio view, in the drop-down box,
select BIN to display all the BINs assigned under the
company.
Please note the Account Ranges selected may cross

multiple 8 Digit BINs already implemented.
5. Review the BIN 8 Confirmation page, using the +

button to display all the changes requested. The BIN
8 that will be returned to Mastercard will appear at
2. Each BIN can be clicked to display how they currently the bottom of the page. These will no longer be part
set up at the account range level. of your portfolio once this process completes.
3. Select the BIN(s) to be transitioned and click the 6. Once the review is complete, select the Next button.
Transition to BIN 8 button.
7. Complete the Primary Contact Information on the

BIN 8 Completion screen to ensure proper
implementation contact. Once completed select the
Complete button in the bottom right corner of the
screen
4. Enter the 8 Digit BIN From and BIN To ranges to

create the BIN 8 range you wish to keep. Use the Add
button to add more ranges if needed. If only 1 BIN 8
is needed, then the BIN From and BIN To will be the
same number. Once complete select the Next button
8. Once completed, user will be brought to the

Transition to BIN 8 summary page.

My Company Manager
BIN 6 to 8 Transition
The sample data will need to be deleted or the

file will get an error upon submission.
4. Once your spreadsheet is completed, then you
attach it to the request. Please note it must be a
CSV file and cannot be larger than 1MB.
5. Review the BIN 8 Confirmation page, using the +
button to display all the changes requested. The
BIN 8 that will be returned to Mastercard will
appear at the bottom of the page. These will no
longer be part of your portfolio once this process
completes.
B. Bulk Transition to BIN 8

1. Under the Portfolio view, in the drop-down box,
select BIN to display all the BINs assigned under
the company.
6. Once the review is complete, select the Next

button.
7. Complete the Primary Contact Information on
the BIN 8 Completion screen to ensure proper
implementation contact. Once completed select
the Complete button in the bottom right corner
2. Click the Bulk Transition to BIN 8 if you know the of the screen
BINs that you are transitioning and want to load
them via the transition input template. As many
as 25 6-digit BINs can be transitioned at once.
8. Once completed, user will be brought to the

Transition to BIN 8 summary page.
3. To download the template Click on the

Download on Step 1. The template will load as a
CSV file with sample BIN data.

My Company Manager
BIN Splitting
BIN SPLITTING Account Range Splits, click Split. If you change

your mind and you want to remove a split range
*Note – Please ensure that user attempting to complete the then click Remove.
following actions are correctly provisioned to do so.
*Note - You will be unable to split a BIN (create a new range) if

part of that range includes part of a previous range.
Additionally, BINs can only be split once they have been added to
your account.
This process is used when you want to split a Live BIN

into different Account Ranges.
1. Under the Portfolio view, select which BIN Account
Range you would like to split by clicking on the BIN
Account Range.
Once all ranges have been split as you intend,

Click Next.
2. BIN Account Range Split details appear and
additional information is requested. Complete
Primary Contact section. The reason for the split
will have a drop-down selection and date of the
split will need to be selected. Add attachment,
and any additional comments that may be
needed.
2. The Attributes of the BIN will appear. To split the BIN

click Split.
3. The BIN Account Range Split Request page displays.

At this point you have 2 options: Manually enter BIN
split information or Upload BIN split information.
3. Once all items are selected, click Complete.

4. The confirmation page displays with the details
of your request.
Manually Enter BIN Split Information

1. The page will default to the BIN Account Range
split into 2 ranges. To create additional BIN
My Company Manager
BIN Splitting
3. Once the file is loaded correctly you will see a

comment that Document uploaded successfully.
Click Next
4. BIN Account Range Split details appear and
additional information is requested. The Primary
Contact will default to you being the primary
contact for implementation. This can be updated
to another contact at your organization if
needed. The reason for the split will have a drop
down selection and date of the split will need to
be selected.
Upload BIN Split Information

There are 2 steps to upload the BIN AR Split File.
5. Once all items are selected, click Complete.

6. The confirmation page displays with the details
of your request.
1. Step 1 – Click Download the BIN AR Split

Template. The template will open as a CSV
document with all the fields required.
2. Step 2 – Complete and upload the BIN AR split

file. To upload the file, click Select File(s)

My Company Manager
Delete a Program
DELETE A PROGRAM 6. Review the portfolio items to delete and click

Complete.
*Note – Please ensure that user attempting to complete the
following actions are correctly provisioned to do so. 7. The confirmation page displays the request ID and
current status.

click Delete.
2. Select the checkbox next to the BIN Account Note: Click Return to Portfolio to navigate to the
Range(s) the user has authorization to delete. Portfolio home screen and begin a new request. Click
View My Request to view the submitted request and
additional details, including to whom it is currently
assigned.
*Note – If this is the last BIN under the last ICA in the
account, please contact licensing-NY@mastercard.com to
determine if additional paperwork is required.
Note: To delete an entire BIN, all BIN account ranges have to

be selected for deletion. The filter capability can assist in
identifying all account ranges under a BIN. Once filters are
selected, click Apply.
3. Use the calendar dropdown to request your preferred

date to delete the program in Mastercard systems
and click Next.
4. Complete Primary Contact fields and add relevant

attachments.
5. Use the Comments field to indicate the business case

for a deletion.

My Company Manager
Transfer a Program
TRANSFER A PROGRAM
*Note – Please ensure that user attempting to complete the 2. On the confirmation page, select the search box
following actions are correctly provisioned to do so. to find a company, by Company CID or ICA by
clicking the Want to search for the receiving
This process is used when transferring a program company by ICA link and select the recipient for
from one customer to another. the selected transferred assets. If you have a
*Note – We recommend selecting a contact for the Customer specific contact recipient, please indicate it
who will be receiving the transfer to avoid any delays in below:
approval. This contact must be provisioned to accept the
transfer
1. From the Portfolio tab, within the quick access

menu, click Transfer.
Select the authorized BIN Account Range(s) from the 3. Once complete, click Next.
list to transfer and click Next. Multiple BINs can be 4. Choose whether you’re transferring associated
selected for the same request. affiliate(s) or ICA. Please note: do not transfer
affiliates if BIN transfer is for trailing activity
only.
Note: You can sort or filter the results to find the

specific BIN Account Range(s) to transfer. If a BIN has
multiple Account Range(s), all must be selected to
transfer the BIN. If filtered, click Apply.
5. Select the date the changes should take effect in

Mastercard systems and click Complete.
If you do not select all Account Ranges for the

selected BIN, you will receive the following error
message:
6. The confirmation page displays with the request

ID and current status, including to where the
assets have been transferred to.
Note: Click Return to Portfolio to navigate to the
Portfolio home screen. Click View My Request to view
My Company Manager
Transfer a Program
the submitted request, along with current status, and

any updates.
RECEIVING A PROGRAM
*Note – In order to accept any transfer, the user needs to be
provisioned to do so.
1. From home screen, click Requests.

2. Select the appropriate Pending Customer – Portfolio
Sale Approval Request to Approve
3. Once request is open for review, select ICA for each
BIN
4. Optional: Add an Affiliate and comment

5. Click Approve
Click View My Request to view the submitted
request, along with current status, and any updates.

My Company Manager
Update Program Attributes (Country, Product Code, ICA Affiliate,
and Nickname)
UPDATE PROGRAM ATTRIBUTES 3. Click the applicable options regarding virtual cards
and local usage.
Range Examples of updating program attributes include
changing the country, transferring BINs from one ICA to
another, and change program type.
*Note – Please ensure that user attempting to complete the

following actions are correctly provisioned to do so.

select a BIN Account Range from the list.
4. Select a date for the changes to take effect using the
calendar dropdown, if applicable.
2. To update an attribute, click the applicable field drop

down and select a new Attribute. Note attributes
that can be updated are Country, Product Code, ICA, Note: If no date is selected, changes take effect
Affiliate and Nickname. Product code updates can immediately.
only be made in the same product family. For any 5. Add related attachments in the Add Attachments
other changes, contact your Licensing box.
Representative.
6. Use the Comments field to indicate the business case
for a change.
7. After you complete the necessary fields, click Next.
8. Complete the required Primary Contact information
and click Submit.

My Company Manager
Update Program Attributes (Country, Product Code, ICA Affiliate,
and Nickname)
Note: After you click Submit, the system sends a

message to the correct team to update the selected
attribute (such as the Product Code, ICA, Country).
9. The confirmation page displays with the request ID
and current status.
Note: Click Return to Portfolio to navigate to the Portfolio

home screen. Click View My Request to view the submitted
request, along with current status, and any updates.

My Company Manager
Translated User Guides
Delete a Program:
French...........................................................17
Mandarin......................................................18
Portuguese...................................................19
Spanish.........................................................20
Russian..........................................................21
Transfer a Program:
French...........................................................22
Mandarin......................................................24
Portuguese...................................................26
Spanish.........................................................28
Russian.........................................................30
Update Program Attributes:
French...........................................................32
Mandarin......................................................33
Portuguese...................................................34
Spanish.........................................................35
Russian..........................................................36

My Company Manager
Supprimer un programme
SUPPRIMER UN PROGRAMME
1. À partir de l'onglet Portefeuille, dans le menu
d'accès, cliquez sur Supprimer (Delete).
2. Sélectionnez la case près de la/les série(s) de BIN(s)

que l'utilisateur a le droit de supprimer.
Remarque : Pour supprimer entièrement un BIN, toutes les

séries/ranges du BIN doivent être supprimées. Vous pouvez
filtrer les résultats des séries/ranges à supprimer. Après avoir
sélectionné les filtres, cliquez sur Appliquer.
3. Utilisez le calendrier déroulant pour indiquer la date

effective de la suppression du BIN des systèmes
Mastercard et cliquez sur Next.
4. Utilisez les Commentaires et indiquez la raison de la

suppression.
5. Vérifier l’ensemble des informations du portefeuille à
supprimer et cliquez sur Terminer.
6. La page de confirmation affiche référence de la
demande et son statut.
Remarque : Cliquez sur Retour au portefeuille pour
être redirigé vers la page d'accueil du Portefeuille afin
d’effectuer une nouvelle demande. Cliquez sur Voir ma
demande (View my request) pour visualiser votre
demande ainsi que toutes les informations liées à
votre demande, y compris la personne à qui elle a été
attribuée.
Dernière mise à jour août 2018 ©2017 Mastercard. Propriété exclusive et confidentielle.
My Company Manager
删除项目
删除项目（DELETE A PROGRAM）
注意：删除任何 BIN 之前，中国客户必须告知其客户

经理关于此 BIN 在自有系统实际发卡数量和银联系统
注册情况。
1. 在“组合 (Portfolio)”选项卡（位于快速访问菜单
中）上点击删除 (Delete)。
2. 选择用户已获授权删除的 BIN 账户区间（BIN

Account Range(s)）旁边的复选框。
注：为删除整个 BIN，必须删除 BIN 下的所有 BIN 账户区间。您可

对结果进行筛选以查找待删除的特定 BIN 账户区间。选择筛选器之
后点击应用 (Apply)。
3. 使用日历下拉列表选择想要在万事达卡(Mastercard)
系统中删除项目的日期并点击下一步（Next）。
4. 使用备注 (Comments) 字段来注明删除的业务场景。
5. 检查待删除的组合项目并点击完成 (Complete)。
6. 确认页面显示请求 ID 和当前状态。
注：点击返回组合 (Return to Portfolio) 转至组合

主界面并开始进行新的请求。点击查看我的请求
(View My Request) 以查看已提交的请求和其他详情，
包括当前分配给谁。
最后更新日期：2018 年 8 月 ©2017 Mastercard。专有机密信息。
My Company Manager
Excluir um Programa
EXCLUIR UM PROGRAMA
1. Na guia Portfolio, no menu de acesso rápido, clique
em Delete [Excluir].
2. Selecione a caixa de verificação ao lado de BIN

Account Range(s) [Faixa(s) de Conta de BIN] que o
usuário tem autorização para excluir.
Observação: A fim de excluir todo o BIN, todas as Faixas de

Conta do BIN sob o BIN deverão ser excluídas. É possível
filtrar os resultados para encontrar a(s) Faixa(s) de Conta do
BIN específica(s) para excluir. Depois que os filtros forem
selecionados, clique em Apply [Aplicar].
3. Utilize o menu suspenso de calendário para solicitar a

data em que você prefere excluir o programa nos
sistemas da Mastercard e clique em Next [Próximo].
4. Use o campo Comments [Comentários] para indicar

o caso de negócio para uma exclusão.
5. Analise os itens do portfólio para excluir e clique em
Complete [Concluído].
6. A página de confirmação exibirá a ID de solicitação e
o status atual.
Observação: Clique em Return to Portfolio [Voltar
para o Portfólio] para navegar para a página inicial do
Portfólio e iniciar uma nova solicitação. Clique em
View My Request [Visualizar Minha Solicitação] para
visualizar a solicitação enviada e os detalhes
adicionais, incluindo para quem ela está atribuída no
momento.
Última Atualização em Agosto de 2018 ©2017 Mastercard. Confidencial e de propriedade da Mastercard.

My Company Manager
Eliminar un Programa
ELIMINAR UN PROGRAMA detalles adicionales, incluso a quién está asignada

actualmente.
1. Desde la pestaña Portfolio [Cartera], dentro del
menú de acceso rápido, haga clic en Delete
[Eliminar].
2. Seleccione la casilla de verificación junto al Rango de

Cuentas de BIN que el usuario tiene autorización
para eliminar.
Nota: Para eliminar un BIN completo, se deben eliminar todos

los Rangos de Cuentas bajo ese BIN. Se pueden filtrar los
resultados para encontrar el Rango de Cuentas de BIN
específico a eliminar. Una vez que se seleccionan los filtros,
haga clic en Apply [Aplicar].
3. Use el menú desplegable del calendario para solicitar

su fecha de preferencia para eliminar el programa en
los sistemas de Mastercard y haga clic en Next
[Siguiente].
4. Utilice la sección de Comments [Comentarios] para

indicar la justificación comercial para esta
eliminación.
5. Revise los ítems de la cartera a eliminar y haga clic en
Complete [Completar].
6. La página de confirmación muestra el estado actual
y la identificación de la solicitud.
Nota: Haga clic en Return to Portfolio [Volver a la
Cartera] para dirigirse a la página principal de la
Cartera y comenzar una solicitud nueva. Haga clic en
View My Request para ver la solicitud presentada y los
Ultima Actualización en agosto de 2018 ©2017 Mastercard. Confidencial y de propiedad exclusiva.

My Company Manager
Терминация программы
ТЕРМИНАЦИЯ ПРОГРАММЫ
1. Во вкладке Портфель в меню быстрого доступа выберите
функцию Удалить (Delete)
2. Поставьте флажок рядом с одним или несколькими

диапазонами BIN, которые вы имеете право удалить.
Примечание. Чтобы удалить весь BIN, должны быть удалены

все диапазоны данного BIN. Вы можете отфильтровать
результаты, чтобы найти конкретные диапазон(ы) BIN,
которые необходимо удалить. После того как фильтры будут
выбраны, нажмите Применить (Apply).
3. Выберите предпочтительную дату удаления программы из

систем Mastercard и нажмите Далее (Next)
4. В поле Комментарии (Comments) укажите причину

удаления программы.
5. Проверьте данные о программе, которую планируете
удалить, и нажмите Выполнить (Complete),
6. На странице подтверждения отображается текущий статус

и идентификационный номер запроса.
Примечание. Нажмите Вернуться в портфель (Return

to Portfolio), чтобы перейти к исходному экрану
Портфеля и создать новый запрос. Нажмите
Просмотреть мой запрос (View my Request), чтобы
просмотреть отправленный запрос и дополнительные
сведения по нему, в том числе, кому он назначен в
настоящий момент.
Пос ле дня я ре да к ция : а в г у с т 2018 г . ©2017 Mastercard. Собс т в е нна я и к онфиде нциа ль на я информа ция
My Company Manager
Transférer un programme
TRANSFERER UN PROGRAMME
Ce processus est utilisé lors d'un transfert d'un 2. Sur la page de confirmation, sélectionnez le
programme d'un client vers un autre client. champ de recherche pour trouver l’entité/client
en utilisant leur CID (Customer ID) ou l’ICA, puis
1. À partir de l'onglet Portfolio, dans le menu sélectionnez l’entité/client vers qui le BIN est à
d'accès rapide, cliquez sur Transférer. transférer. Si vous avez un contact spécifique,
veuillez l'indiquer ci-dessous :
Dans la liste, sélectionnez le/les BIN à transférer et

cliquez sur Next. Plusieurs BIN(s) peuvent être
sélectionnés dans le cadre d'une seule et même
demande.
3. Une fois terminé, cliquez sur Next.
4. Indiquez si vous transférez un/des affilié(s)
associé(s) à ce BIN ou l’ICA. Important : ne
transférez aucun affilié si le transfert de BIN
n'est effectué qu'à des fins de suivi.
Remarque : Vous pouvez trier ou filtrer les résultats
pour sélectionner les séries de range du BIN à
transférer. Si un BIN comporte plusieurs séries de
5. Sélectionnez la date à laquelle le transfert doit
range, celles-ci doivent toutes être sélectionnées pour
prendre effet dans les systèmes Mastercard et
pouvoir transférer le BIN. Si des filtres sont appliqués,
cliquez sur Apply
Si vous ne sélectionnez pas toutes les séries du range

pour le BIN choisi, le message d'erreur s'affichera :
cliquez sur Terminer.
6. La page de confirmation affiche la référence de

la demande, son statut ainsi que l’entité/client
vers lesquels le(s) actifs ont été transférés.
être redirigé vers la page d'accueil du Portefeuille.
Cliquez sur Voir ma demande pour visualiser votre
demande, son statut ainsi que d'éventuelles mises à
jour.
APPROUVER UN TRANSFERT
1. À partir de la page d'accueil. cliquez sur
Demande/Request.
My Company Manager
Transférer un programme
2. Sélectionnez le Client en attente d’Approbation pour

le transfert du programme.
3. Une fois la demande affichée, sélectionnez un ICA
pour chaque BIN.
4. Facultatif : Ajouter un Affilié et des commentaires si

nécessaire.
5. Cliquez sur Approuver/Approve
Cliquez sur Voir ma demande/See my request pour
visualiser votre demande, son statut ainsi que
d'éventuelles mises à jour.
My Company Manager
转移项目
迁移项目（TRANSFER A PROGRAM） 2. 在确认页面上，选择搜索框 (search box)以便通过 ICA

或公司 CID 查找公司，并选择选定迁移资产的接收人。如
该流程用于将项目从一个客户迁移到另一个客户。果您有指定的联系接收人，请在下面注明：
1. 在组合（Portfolio）选项卡（位于快速访问菜单中）上
点击迁移（Transfer）。
从列表中选择已授权的 BIN 账户区间并点击下一步(Next)。同 3. 完成之后点击下一步(Next)。

一个请求可以选择多个 BIN。
4. 选择是否转移关联的附属客户 (affiliate) 或 ICA。请注
意：如果 BIN 迁移仅用于后续活动，请勿转移附属客户。
注：您可对结果进行排序或筛选以查找待转移的特定 BIN
账户区间。如果 BIN 具有多个账户区间，则迁移 BIN 时必须选
择所有账户区间。如果已筛选，请单击“应用”。
5. 选择变更在万事达卡 (Mastercard) 系统中生效的日期并

点击完成（Complete）。
如果未选择选定 BIN 的所有帐户范围，您会收到以下错误信息：
请注意，您可能正在迁移单一账户区间。您必须迁移选定 BIN
下的所有账户区间
6. 确认页面显示请求 ID 和当前状态，
包括资产迁移的目的地。
注：点击返回组合（Return to Portfolio）转至组合主界面。
点击查看我的请求（View My Request）以查看已提交的请求，
以及当前状态和任何更新。
接收项目
1. 在主界面点击请求（Requests）。
My Company Manager
转移项目
2. 选择相应的待处理客户 – 组合销售审批请求进行审批
（Approve）
3. 打开请求进行复核之后，为每个BIN选择ICA
4. 可选：添加附属客户和备注
5. 点击审批（Approve）
点击查看我的请求（View My Request）以查看已提交的请求，
以及当前状态和任何更新。

My Company Manager
Transferir um Programa
TRANSFERIR UM PROGRAMA 2. Na página de confirmação, selecione a caixa de

pesquisa para encontrar uma empresa por ICA
Este processo é usado ao transferir um programa de ou CID da empresa e selecione o destinatário
um cliente para outro. para os ativos transferidos selecionados. Se você
1. Na guia Portfolio, no menu de acesso rápido, tem um destinatário de contato específico,
clique em Transfer [Transferir]. indique abaixo:
Selecione a(s) Faixa(s) de Conta de BIN

autorizada(s) na lista para transferir e clique em
Next [Próximo]. Diversos BINs poderão ser 3. Após concluir, clique em Next [Próximo].
selecionados para a mesma solicitação.
4. Escolha se você está transferindo afiliado(s)
associado(s) ou ICA. Observe que: não transfira
afiliados se a transferência do BIN for apenas
para a atividade final.
Observação: É possível classificar ou filtrar os

resultados para encontrar a(s) Faixa(s) de Conta do 5. Selecione a data em que as alterações devem
BIN específica(s) para transferir. Se um BIN tiver entrar em vigor nos sistemas da Mastercard e
diversas Faixas de Conta, todas deverão ser
selecionadas para transferir o BIN. Se os resultados
forem filtrados, clique em Apply [Aplicar].
Se você não selecionar todas as Faixas de Conta

para o BIN selecionado, você receberá a mensagem
de erro a seguir: clique em Complete [Concluído].
6. A página de confirmação será exibida com a ID

de solicitação e o status atual, incluindo para
onde os ativos foram transferidos.
Portfólio. Clique em View My Request [Visualizar
Minha Solicitação] para visualizar a solicitação
enviada, junto com o status atual e quaisquer
atualizações.
RECEBENDO UM PROGRAMA
1. Na tela inicial, clique em Requests [Solicitações].

My Company Manager
Transferir um Programa
2. Selecione a Solicitação de Aprovação de Venda do

Portfólio Pendente do Cliente apropriada para
Aprovar
3. Quando a solicitação estiver disponível para análise,
selecione o ICA para cada BIN
4. Opcional: Inclua um Afiliado e comentário

5. Clique em Approve [Aprovar]
Clique em View My Request [Visualizar Minha
Solicitação] para visualizar a solicitação enviada,
junto com o status atual e quaisquer atualizações.

My Company Manager
Transferir un Programa
TRANSFERIR UN PROGRAMA
Este proceso se utiliza cuando se transfiere un
programa de un cliente a otro.
1. Desde la pestaña Portfolio [Cartera], dentro del
menú de acceso rápido, haga clic en Transfer
[Transferir].
3. Cuando haya terminado, haga clic en Next

[Siguiente].
4. Escoja si está transfiriendo una Filial asociada o
ICA. Tenga en cuenta que: no transfiera una filial
si la transferencia de BIN es para la actividad
Seleccione el Rango de Cuentas de BIN autorizado final solamente.
desde la lista para transferir y haga clic en Next
[Siguiente]. Se pueden seleccionar múltiples BINs
para la misma solicitud. 5. Seleccione la fecha en que los cambios deberán
tener efecto en los sistemas de Mastercard y
haga clic en Complete [Completar].
Nota: Puede clasificar o filtrar los resultados para

encontrar el Rango de Cuentas de BIN específico a
transferir. Si un BIN tiene múltiples Rangos de
Cuentas, se debe seleccionar todo para transferir el
BIN. Si se utilizó un filtro, haga clic en Apply [Aplicar].
6. La página de confirmación muestra el estado

actual y la identificación de la solicitud,
Si no selecciona todos los Rangos de Cuentas para el
incluyendo el destino donde se transfirieron los
BIN seleccionado, recibirá el siguiente mensaje de
bienes.
error:
Cartera. Haga clic en View My Request [Ver Mi
Solicitud] para ver la solicitud presentada, el estado
actual y si hubiera actualizaciones.
COMO RECIBIR UN PROGRAMA

2. En la página de confirmación, seleccione la casilla
de búsqueda para buscar una compañía por ICA 1. Desde la página de inicio, haga clic en Requests
o CID de la compañía y seleccione el destinatario [Solicitudes].
de los bienes a transferir seleccionados. Si tiene
2. Seleccione la Solicitud de Aprobación de Venta de
un destinatario de contacto específico, indíquelo
Cartera – Cliente Pendiente para Aprobar.
a continuación:

My Company Manager
Transferir un Programa
3. Después de que la solicitud está abierta para revisar,

seleccione el ICA para cada BIN
4. Opcional: Agregue una Filial y un comentario

5. Haga clic en Approve [Aprobar]
Haga clic en View My Request [Ver Mi Solicitud] para
ver la solicitud presentada, el estado actual y si
hubiera actualizaciones.

My Company Manager
Трансфер программы
ТРАНСФЕР ПРОГРАММЫ
Данная функция используется при передаче программы от
одного клиента к другому. 2. На странице подтверждения выберите окно поиска,
1. Во вкладке Портфель в меню быстрого доступа чтобы найти компанию либо по номеру ICA, либо по
выберите пункт Передать (Transfer). CID, а затем выберите получателя выбранных для
передачи активов. Укажите данные пользователя на
стороне получателя, уполномоченного подтвердить
получение активов:
Выберите среди разрешенных вам как пользователю

диапазонов те, которые должны быть переданы, и
нажмите Далее (Next). В одном запросе можно выбрать
сразу несколько диапазонов.
3. По завершении нажмите Далее (Next).
4. Укажите, будете ли вы передавать аффилиатов или

номера ICA в рамках данного трансфера. Примечание.
Примечание. Вы можете отсортировать или Не передавайте аффилиатов, если данная активность
отфильтровать результаты, чтобы найти конкретный уже запрошена или будет запрашиваться в другом
диапазон или диапазоны BIN, которые необходимо формате.
передать. Если у одного номера BIN есть несколько
5. Выберите дату, когда изменения должны вступить в
диапазонов, для передачи номера BIN следует выбрать
силу в системах Mastercard, и нажмите Выполнить
все диапазоны. После того как фильтр будет выбран,
(Complete).
нажмите Применить (Apply).
Если вы выберете не все диапазоны для выбранного

номера BIN, вы получите следующее сообщение об
ошибке:
6. На странице подтверждения будет отображен

идентификационный номер запроса и текущий статус,
включая сведения о том, куда были переданы активы.
Примечание. Нажмите Вернуться в портфель (Return
to Portfolio), чтобы перейти к начальному экрану
Портфеля. Нажмите Просмотреть мой запрос (View
my Request), чтобы просмотреть отправленный запрос
и узнать его текущий статус и актуальную информацию
о нем.
Пос ле дня я ре да к ция : а в г у с т 2018 г . ©2017 Mastercard. Собственная и конфиденциальная информация.

My Company Manager
Трансфер программы
ОДОБРЕНИЕ ТРАНСФЕРА ПРОГРАММЫ

1. В меню быстрого доступа нажмите Запросы (Requests).
2. Выберите запрос на утверждение продажи портфеля,

нажав на него.
3. Когда запрос будет открыт для рассмотрения, выберите
ICA для каждого номера BIN. (для запросов которые не
включают также передачу ICA)
4. Необязательно: добавьте аффилиата и комментарий.
5. Нажмите Утвердить (Approve).
Нажмите Просмотреть мой запрос (View my Request),

чтобы просмотреть отправленный запрос и узнать его
текущий статус и актуальную информацию о нем.
Пос ле дня я ре да к ция : а в г у с т 2018 г . ©2017 Mastercard. Собственная и конфиденциальная информация.

My Company Manager
Mise à jour des programmes
METTRE À JOUR LES PROGRAMMES 3. Sélectionnez une date d'entrée en vigueur des
modifications effectuées à l'aide du calendrier
La mise à jour des programmes concerne : la modification déroulant.
d'un pays, le transfert de BIN d'un ICA vers un autre ICA,
ainsi que la modification d'un code produit.
1. À partir de l'onglet Portefeuille, sélectionnez le(s)
BIN(s) dans la liste.
Remarque : Si aucune date n'est sélectionnée, les

modifications prendront effet immédiatement.
2. Pour mettre à jour un programme, cliquez sur le
4. Utilisez la rubrique Commentaires pour expliquer la
champ déroulant et sélectionnez la modification à
raison de la modification.
effectuer. Remarque : les attributs qui peuvent être
mis à jour sont le pays, le code produit, l'affilié, l’ICA 5. Après avoir rempli tous les champs requis, cliquez sur
et le nom. Les codes produits peuvent être mis à jour Envoyer/Send.
uniquement que s'ils appartiennent à la même
Remarque : Après avoir cliqué sur Envoyer, le système
famille de produits. Pour toute autre modification,
envoie un message à l'équipe Mastercard pour la mise
contactez votre représentant Franchise.
à jour de l'attribut sélectionné.
La page de confirmation affiche la référence de la
demande et son statut.

être redirigé vers la page d'accueil du Portefeuille.
Cliquez sur Voir ma demande/See my request pour
visualiser votre demande, son statut ainsi que
d'éventuelles mises à jour.
Cliquez sur les options applicables.
My Company Manager
更新项目属性
更新项目属性（UPDATE PROGRAM ATTRIBUTES）

更新项目属性的示例包括：更改国家/地区、将BIN从
（同一客户下）一个ICA转移到另一个ICA以及更改项目代码。
1. 在“组合（Portfolio）” 选项卡（位于快速访问菜单中）
的列表中选择BIN账户区间（BIN Account Range）。
注：如果未选择日期，则更改立即生效。
5. 使用备注（Comments）字段来注明更改的业务场景。
6. 完成必填字段之后，点击提交（Submit）。
2. 如需更新属性，请点击适用的字段下拉列表并选择新属注：点击提交之后，系统会向相应的团队发送消息以更新
性。注意：可更新的属性为国家/地区（country）、选定属性（如产品代码、ICA、国家/地区）。
产品代码（product code）、ICA、附属客户
7. 确认页面显示请求ID和当前状态。
（affiliate）和昵称（nickname）。产品代码更新只能在
相同产品系列中进行。对于任何其他更改，请联系您的客户
经理。
注：点击返回组合（Return to Portfolio）转至组合主界
面。点击查看我的请求（View My Request）以查看已提交
的请求，以及当前状态和任何更新。
3. 单击与虚拟卡及本地使用有关的适用选项。
4. 如果适用，使用日历下拉列表选择更改生效的日期。
最后更新日期：2018年8月 ©2017 Mastercard。专有机密信息。

My Company Manager
Atualizar Atributos do Programa
ATUALIZAR ATRIBUTOS DO PROGRAMA 4. Selecione uma data para as alterações entrarem em

vigor usando a lista suspensa de calendário, se
Exemplos de atualização dos atributos do programa aplicável.
incluem a alteração do país, a transferência de BINs de
um ICA para outro e a alteração do código do programa.
1. Na guia Portfolio, no menu de acesso rápido,
selecione uma Faixa de Contas do BIN da lista.
Observação: Caso nenhuma data seja selecionada,

todas as alterações entram em vigor imediatamente.
2. Para atualizar um atributo, clique no campo aplicável
5. Use o campo Comments [Comentários] para indicar
do menu suspenso e selecione um novo atributo.
o caso de negócio para uma alteração.
Observe que os atributos que podem ser atualizados
são país, código do produto, afiliado do ICA e apelido. 6. Após preencher os campos necessários, clique em
As atualizações de código de produto só podem ser Submit [Enviar].
feitas na mesma família de produtos. Para quaisquer
Observação: Após clicar em Submit [Enviar], o sistema
outras alterações, entre em contato com seu
envia uma mensagem para a equipe certa atualizar o
representante de licenciamento.
atributo selecionado (como Código de Produto, ICA,
País).
7. A página de confirmação será exibida com a ID de
solicitação e o status atual.

Portfólio. Clique em View My Request [Visualizar
Minha Solicitação] para visualizar a solicitação
enviada, junto com o status atual e quaisquer
atualizações.
3. Clique nas opções aplicáveis sobre cartões virtuais e
uso local.

My Company Manager
Actualizar los Atributos del Programa
ACTUALIZAR LOS ATRIBUTOS DEL

PROGRAMA
Algunos ejemplos para actualizar los atributos del
programa son: cambiar el país, transfiriendo BIN de un
ICA a otro, y cambiar el código del programa.
1. Desde la pestaña Portfolio [Cartera], localizada en el
menú de acceso rápido, seleccione un Rango de
Cuentas de BIN de la lista. 4. Seleccione una fecha para que adquieran vigencia los
cambios usando el menú desplegable del calendario,
si corresponde.
2. Para actualizar un atributo, haga clic en el menú

desplegable del atributo correspondiente y seleccione
un valor nuevo. Tenga en cuenta que los atributos
que se pueden actualizar son: país, código de
producto, afiliado de ICA y sobrenombre. Las
actualizaciones de código de producto se pueden
hacer solamente en la misma familia de productos. Nota: Si no se selecciona una fecha, los cambios
Para cualquier otro cambio, comuníquese con su entraran en vigencia inmediatamente.
representante de licensing. 5. Utilice el campo Comments [Comentarios] para
indicar el caso comercial a cambiar.
6. Después de completar los campos necesarios, haga
clic en Submit [Enviar].
Nota: Después de hacer clic en Submit [Enviar], el
sistema enviará un mensaje al grupo correcto para
actualizar el atributo seleccionado (tal como el Código
de Producto, ICA, País).
7. La página de confirmación muestra el estado actual
y la identificación de la solicitud.

3. Haga clic en las opciones pertinentes a las tarjetas
Cartera. Haga clic en View My Request [Ver Mi
virtuales y el uso a nivel local.
Solicitud] para ver la solicitud presentada, el estado
actual y si hubiera actualizaciones.

My Company Manager
Изменение параметров программы
ИЗМЕНЕНИЕ ПАРАМЕТРОВ ПРОГРАММЫ

Примерами изменения параметров программы являются
изменение страны, трансфер номеров BIN от одного номера
ICA другому, а также изменение продуктового кода
программы.
1. Во вкладке Портфель (Portfolio) в меню быстрого доступа
выберите в списке Диапазон BIN (BIN Account Range),
нажав на него. Чтобы изменить параметр, выберите целевое 3. Выберите целевую дату имплементации программы.
значение параметра BIN в строке доступных значений для

данного параметра. Обратите внимание, что можно изменить
следующие параметры: страна, код продукта, ICA, название
программы. Код продукта может быть изменен только в
рамках одного семейства продуктов. По вопросам любых Примечание. Если дата не выбрана, и для изменений не
других изменений обращайтесь к своему представителю требуется имплементация, изменения вступают в силу
лицензионного департамента. незамедлительно.
4. В поле Комментарии (Comments) укажите причину для

изменения параметра программы.
5. Когда все необходимые поля будут заполнены, нажмите
Отправить (Submit).
Примечание. После того, как вы нажмете Отправить
(Submit), система отправит сообщение
соответствующей команде с запросом на изменение
выбранного параметра (например, код продукта, ICA,
страна).
6. На странице подтверждения отображается

идентификационный номер запроса и его текущий статус.
Примечание. Нажмите Вернуться в портфель(Return to

2. Укажите целевой вариант использования программы в
Portfolio), чтобы перейти к экрану Портфеля. Нажмите
плане работы с виртуальными картами и географии
Просмотреть мой запрос (View my Request), чтобы
программы.
просмотреть отправленный запрос и узнать его
текущий статус и актуальную информацию о запросе.
Пос ле дня я ре да к ция : а в г у с т 2018 г . ©2017 Mastercard. Собс т в е нна я и к онфиде нциа ль на я информа ция

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My Company Manager User Guides

Add New Issuing Programs..........................................................2

Add New Acquirer Reference ID (ARID)....................................6

Update Program Attributes.......................................................14

Translated MCM Guides.............................................................16

Last Updated March 2022 ©2022 Mastercard. Proprietary and Confidential.

5. If you want to add another program, click Add

4. Finish the process providing any comments as

7. Access the Request tab to Bring a Program Live. (See

Note: The optional nickname and affiliate fields can

Last Updated March 2022 ©2022 Mastercard. Proprietary and Confidential.

B. REQUEST A NEW BIN

4. Finish the process by providing any comments as

2. Complete all applicable fields, or just those required,

Note: Click Return to Portfolio to navigate to the

Last Updated March 2022 ©2022 Mastercard. Proprietary and Confidential.

7. For every new program, you must go to the Store

C. BRING A PROGRAM LIVE

1. Click the number associated with each program

4. Implementation teams at Mastercard will work on

Last Updated March 2022 ©2022 Mastercard. Proprietary and Confidential.

ADD NEW ARID

1. From the Portfolio tab, within the quick access menu,

2. The New ARID Request screen displays the following

d. Then, select the Date to Bring the ARID Live

Note: Click Return to Portfolio to navigate to the quick

3. If you want to add another ARID, click Add Another

7. For every new program, you must go to the Store

Last Updated March 2022 ©2022 Mastercard. Proprietary and Confidential.

Please note the Account Ranges selected may cross

5. Review the BIN 8 Confirmation page, using the +

7. Complete the Primary Contact Information on the

4. Enter the 8 Digit BIN From and BIN To ranges to

8. Once completed, user will be brought to the

Last Updated March 2022 ©2022 Mastercard. Proprietary and Confidential.

The sample data will need to be deleted or the

B. Bulk Transition to BIN 8

6. Once the review is complete, select the Next

8. Once completed, user will be brought to the

3. To download the template Click on the

Last Updated March 2022 ©2022 Mastercard. Proprietary and Confidential.

BIN SPLITTING Account Range Splits, click Split. If you change

*Note - You will be unable to split a BIN (create a new range) if

This process is used when you want to split a Live BIN

Once all ranges have been split as you intend,

2. The Attributes of the BIN will appear. To split the BIN

3. The BIN Account Range Split Request page displays.

3. Once all items are selected, click Complete.

Manually Enter BIN Split Information

3. Once the file is loaded correctly you will see a

Upload BIN Split Information

5. Once all items are selected, click Complete.

1. Step 1 – Click Download the BIN AR Split

2. Step 2 – Complete and upload the BIN AR split

Last Updated March 2022 ©2022 Mastercard. Proprietary and Confidential.

DELETE A PROGRAM 6. Review the portfolio items to delete and click

1. From the Portfolio tab, within the quick access menu,

Note: To delete an entire BIN, all BIN account ranges have to

3. Use the calendar dropdown to request your preferred

4. Complete Primary Contact fields and add relevant

5. Use the Comments field to indicate the business case

Last Updated March 2022 ©2022 Mastercard. Proprietary and Confidential.

1. From the Portfolio tab, within the quick access