Macro Perspective of Tourism and Hospitality: Task Performance – Final

1. What is your understanding upon analyzing the article? (Essay: 250 words)

The tourism industry is one of the sectors that would be greatly affected by COVID-19. Covid-19
had a big impact that collapsed the industry due to a fall in export revenues, affecting economies,
livelihoods, public services, and opportunities on all continents. Many people want to travel; however,
they are faced with a barrier as a result of COVID-19. To control the spread of the coronavirus, countries all
around the world have implemented travel restrictions.
 
The pandemic brought chaos to developing countries in terms of both health and economic
calamity, particularly those that rely heavily on tourism. Governments implement lockdowns, quarantines,
and travel restrictions on both national and international levels to protect their people. Also, the public
chose to limit their international and local travel. That led to a major decrease in the tourist industry,
which has a serious economic impact, particularly for countries that rely on it. Tourism jobs are at risk
because of the travel limitations that the government implemented to reduce the risk of transmission of
COVID-19. While job losses have been in most industries, those that rely on personal contact, such as
hotels, food services, transportation, and recreational activities, have been impacted the worst.
 
Upon analyzing the facts, it clearly shows how this pandemic hit the tourism economy, livelihoods,
public services, and opportunities. Jobs will be limited, with other industries, such as tourism and
marketing, being affected more than others. As a result, all jobs and funds for nature and culture are at
risk due to the decrease in tourists and staff. Recovering tourism is a priority, and it will take a long time to
recover from the effects of COVID-19 on the tourism sector, with its businesses and livelihoods.

2. What would be your suggested solution for the crisis that tourism faces (as discussed on the article) to
enable the businesses and travelers gain confidence in starting over and travel again? (Explain in length)

The tourism industry should focus on making strategic decisions about the future of tourism in
their countries, including gaining tourist trust, maintaining their reputation, and adapting their operations
to the new normal. In order to do that, first they must assess the impact of COVID-19 because this is an
opportunity to rethink how tourism will be in the future. So, by giving attention and resolving our issues,
we can re-establish and recover from the loss. Those solutions could be useful now and in the future when
the pandemic is under control. Change the company's marketing and sales programs, as well as the
packages they promote. The tourism management must implement hygienic procedures, and these efforts
aim to show the idea of social distance in the workplace as well as the improvements in accommodation.
For the customers to experience a new tourism service and experience something that will make them
ensure that they will enjoy a safe journey and a stress-free, relaxing vacation.

3. How are you going to implement your solution? Provide an explanation for your action plan.

In this proposed action plan, the goal is to implement the solution to bring tourism and enable businesses
back on track, including the development of countries. The industry will adapt and survive the business
recovery when building more resilient and sustainable tourism when restarting.

Good hygiene practices for both staffs and travelers

  implementing and following safety and health regulations and standards.
 implement social distancing service protocols and practices.
 Cleaning and hygiene practices for employees, including protective equipment, masks, alcohol,
sanitizers, and disinfecting spray.
 Appropriate mechanisms for hand sanitization have been installed at the entrances / exits and in
the common areas of the facility.
 All areas and facilities are well ventilated.
Tracking and monitoring practices
 Staff have been informed and trained on the COVID-19 suspected case management plan.
 monitoring and logging of customers/guests’ profiles.
 monitoring of the health conditions of customers/guests.
Accomodation and reception
 Tourists who are fully vaccinated are the only ones allowed.
 Regular disinfection of the reception area.
 Putting social distancing floor markings that maintain the recommended 2 meter distance.
 All payments are made online.
Attracting Strategies
 Creating positive and encouraging campaign slogans that are aimed to attract customers.
 Customer discounts, sales, and gift certificates.
 Online advertisements

Macro Perspective of Tourism and Hospitality: Task Performance – Final

Abegail S. Balibrea

BSHM-104

1. What is your understanding upon analyzing the article? (Essay: 250 words)

The tourism industry is one of the sectors that would be greatly affected by COVID-19. Covid-19 had a
big impact that collapsed the industry due to a fall in export revenues, affecting economies, livelihoods,
public services, and opportunities on all continents. Many people want to travel; however, they are
faced with a barrier as a result of COVID-19. To control the spread of the coronavirus, countries all
around the world have implemented travel restrictions.

The pandemic brought chaos to developing countries in terms of both health and economic calamity,
particularly those that rely heavily on tourism. Governments implement lockdowns, quarantines, and
travel restrictions on both national and international levels to protect their people. Also, the public
chose to limit their international and local travel. That led to a major decrease in the tourist industry,
which has a serious economic impact, particularly for countries that rely on it. Tourism jobs are at risk
because of the travel limitations that the government implemented to reduce the risk of transmission of
COVID-19. While job losses have been in most industries, those that rely on personal contact, such as
hotels, food services, transportation, and recreational activities, have been impacted the worst.

Upon analyzing the facts, it clearly shows how this pandemic hit the tourism economy, livelihoods,
public services, and opportunities. Jobs will be limited, with other industries, such as tourism and
marketing, being affected more than others. As a result, all jobs and funds for nature and culture are at
risk due to the decrease in tourists and staff. Recovering tourism is a priority, and it will take a long time
to recover from the effects of COVID-19 on the tourism sector, with its businesses and livelihoods.

2. What would be your suggested solution for the crisis that tourism faces (as discussed on the article) to
enable the businesses and travelers gain confidence in starting over and travel again? (Explain in length)

The tourism industry should focus on making strategic decisions about the future of tourism in their
countries, including gaining tourist trust, maintaining their reputation, and adapting their operations to
the new normal. In order to do that, first they must assess the impact of COVID-19 because this is an
opportunity to rethink how tourism will be in the future. So, by giving attention and resolving our issues,
we can re-establish and recover from the loss. Those solutions could be useful now and in the future
when the pandemic is under control. Change the company's marketing and sales programs, as well as
the packages they promote. The tourism management must implement hygienic procedures, and these
efforts aim to show the idea of social distance in the workplace as well as the improvements in
accommodation. For the customers to experience a new tourism service and experience something that
will make them ensure that they will enjoy a safe journey and a stress-free, relaxing vacation.

3. How are you going to implement your solution? Provide an explanation for your action plan.

In this proposed action plan, the goal is to implement the solution to bring tourism and enable
businesses back on track, including the development of countries. The industry will adapt and survive
the business recovery when building more resilient and sustainable tourism when restarting.

Good hygiene practices for both staffs and travelers

• implementing and following safety and health regulations and standards.

• implement social distancing service protocols and practices.

• Cleaning and hygiene practices for employees, including protective equipment, masks, alcohol,
sanitizers, and disinfecting spray.

• Appropriate mechanisms for hand sanitization have been installed at the entrances / exits and in
the common areas of the facility.
• All areas and facilities are well ventilated.

Tracking and monitoring practices

• Staff have been informed and trained on the COVID-19 suspected case management plan.

• monitoring and logging of customers/guests’ profiles.

• monitoring of the health conditions of customers/guests.

Accomodation and reception

• Tourists who are fully vaccinated are the only ones allowed.

• Regular disinfection of the reception area.

• Putting social distancing floor markings that maintain the recommended 2 meter distance.

• All payments are made online.

Attracting Strategies

• Creating positive and encouraging campaign slogans that are aimed to attract customers.

• Customer discounts, sales, and gift certificates.

• Online advertisements

1. What is your understanding upon analyzing the article? (Essay: 250 words)
The tourism industry is one of the sectors that would be greatly affected by COVID-19. Covid-19
had a big impact that collapsed the industry due to a fall in export revenues, affecting economies,
livelihoods, public services, and opportunities in the tourism sector. Many people want to travel;
however, they are faced with a barrier as a result of COVID-19. To control the spread of the coronavirus,
countries all around the world have implemented travel restrictions.
The pandemic brought chaos to developing countries in terms of both health and economic
calamity, particularly those that rely heavily on tourism. Governments implement lockdowns,
quarantines, and travel restrictions on both national and international levels to protect people. Also, the
public chose to limit their international and local travel. This will cause our country's economy to
collapse severely, adding to increasing unemployment and impacting economies. Tourism jobs are at
risk because of the travel limitations that the government implemented to reduce the risk of
transmission of COVID-19. While job losses have been in most industries, those that rely on personal
contact, such as hotels, food services, transportation, and recreational activities, have been impacted
the worst.
Upon analyzing the facts, it clearly shows how this pandemic hit the tourism economy,
livelihoods, public services, and opportunities. Jobs will be limited, with other industries, such as tourism
and marketing, being affected more than others. As a result, all jobs and funds for nature and culture
are at risk due to the decrease in tourists and staff. Recovering tourism is a priority, and it will take a
long time to recover from the effects of COVID-19 on the tourism sector, with its businesses and
livelihoods.
2. What would be your suggested solution for the crisis that tourism faces (as discussed on the article) to
enable the businesses and travelers gain confidence in starting over and travel again? (Explain in length)
The tourism industry should focus on making strategic decisions about the future of tourism in
their countries, including gaining tourist trust, maintaining their reputation, and adapting their
operations to the new normal. In order to do that, first they must assess the impact of COVID-19
because this is an opportunity to rethink how tourism will be in the future. So, by giving attention and
resolving our issues, we can re-establish and recover from the loss. Those solutions could be useful now
and in the future when the pandemic is under control. Change the company's marketing and sales
programs, as well as the packages they promote. The tourism management must implement hygienic
procedures, and these efforts aim to show the idea of social distance in the workplace as well as the
improvements in accommodation. For the customers to experience a new tourism service and
experience something that will make them ensure that they will enjoy a safe journey and a stress-free,
relaxing vacation.
3. How are you going to implement your solution? Provide an explanation for your action plan.

In this proposed action plan, the goal is to implement the solution to bring tourism and enabling
businesses back on track, including the development of our country. The industry will adapt and survive
the business recovery when building more resilient and sustainable tourism when restarting.

Good hygiene practices for both staffs and travelers

 implementing and following safety and health regulations and standards.
 implement social distancing service protocols and practices.
 Cleaning and hygiene practices for employees, including protective equipment, masks, alcohol,
sanitizers, and disinfecting spray.
  Appropriate mechanisms for hand sanitization have been installed at the entrances / exits and in
the common areas of the facility.
 All areas and facilities are well ventilated.
Tracking and monitoring practices
 Staff have been informed and trained on the COVID-19 suspected case management plan.
 monitoring and logging of customers/guests’ profiles.
 monitoring of the health conditions of customers/guests.
Accomodation and reception
 Tourists who are fully vaccinated are the only ones allowed.
 Regular disinfection of the reception area.
 Putting social distancing floor markings that maintain the recommended 2-meter distance.
 All payments are made online.
Attracting Strategies
 Creating positive and encouraging campaign slogans that are aimed to attract customers.
 Customer discounts, sales, and gift certificates.
 Online advertisements