Newly Built >100kVa

myTNB Self-Service Portal

User Guideline

1
 TRAINING GROUND RULES

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Punctual Good

%
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Energy

“
>”
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0830 : Class starts
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attention in objectives
class

Unit , Jabatan Hakcipta Terpelihara 2015 © ILSAS 2

Module:
Newly Built >100kVa

3
 Module:
Newly Built >100kVa

WHAT?
Refers to the electricity application for load exceeding 100kVa, which is currently
submitted via manual form to KEDAI TENAGA only. myTNB will offer an
additional channel to apply for such facility. This functionality is used when
online users apply for electricity for load more than 100kVa. This function
applicable to myTNB Business Users.

4
 Supply Application Summary

New
Normal
With
Single contractor
Express

Less than 100kva

Existing

Multiple
Without
Supply contractor
Application
Single

More than 100kva

Multiple

Share same
process

5
 Step 1: Applications

1. Click ‘Applications’
on Left Navigation
Pane. 1
2

2. Click ‘Apply here’

button under
‘Supply Application’

6
 Step 2: Supply Application

1. Click ‘>100kVa’
under ‘…load
1
requirement’
2
button.

2. Select one of the

following options:
– ‘Single premise’
– ‘Multiple premise’
– ‘Landlord/Tenant’

7
 Step 3: Developer Information

1. Enter the following

Developer details:
– Company / Owner
Name
– ROC / Identification
Number
– Phone Number
– Contact Person
Name 1
– Contact Person
Email Address
– Contact Person
Phone No.
2. Fill in the details of
the PIC here.
3. Click ‘Save and
proceed’ button.

8
 Step 4: PIC Contact Details

1. Enter the following

Developer details:
– Company / Owner
Name
– ROC / Identification
Number 2
– Phone Number
– Contact Person 1
Name
– Contact Person
Email Address
– Contact Person 3
Phone No.
2. Fill in the details of
the PIC here.
3. Click ‘Save and
proceed’ button.

9
 Step 5: Consultant Information (1/2)

1. Enter the following

Consultant details:
– Company Name
– ROC Number
– Phone Number
– Contact Person
Name
– Contact Person
Email Address
– Contact Person 1
Phone No.

2. Enter the Applicant

PIC details here.

3. Click ‘Save and

proceed’ button.

Note: All fields are

mandatory for application
>100kVa

10
 Step 5: Consultant Information (2/2)

1. Enter the Applicant

PIC details here.

2. Click ‘Save and 1

proceed’ button.

Note: All fields are

mandatory for application
>100kVa
2

11
 Step 6a: Contractor Information (Yes)
(1/2)

1. Click “Yes” or “No”

if the Main
Contractor
information is
available.

2. Enter the following 1

Contractor details:
2
– Company Name
– ROC Number
– Phone Number
– Contact Person
Name
– Contact Person
Email Address
– Contact Person
Phone No.

12
 Step 6a: Contractor Information (Yes)
(2/2)

1. Fill in the details of

the PIC here.

2. Click ‘Save and 1

proceed’ button.

13
 Step 6b: Contractor Information (No)

1. Click ‘No’ if the

main Contractor
information is not
available.

2. Click ‘Save and

proceed’ button.

14
 Step 7: Premise Information (1/2)

1. Enter the following

Premise Location
details:
– State
– Postcode
– City
– Street

2. Select ‘Premise
1
type’.

3. Enter ‘House/Unit/
Lot No.’.
– If premise type is 2
‘Landed’, enter
‘House/Unit/Lot No.’ 3

– If premise type is
‘Building’, enter
‘Building Name' and
‘House/Unit/Lot No.’

15
 Step 7: Premise Information (2/2)

1. Select ‘TNB
Station’ via drop-
down list and
select ‘Supply
required date’ via
calendar.

2. Select ‘Voltage
1
level’ via drop-
down list and enter
‘Maximum demand 2
declared’.

3. Click ‘Save and 3

proceed’ button.

Note: Date must be at

least 30 days after
application date.

16
 Step 8: Documents & Acknowledgement
(1/2)

1. Click ‘Map A’, ‘Map

B’ and ‘Map C’ to
download maps for
manual filling.

2. Scan documents;
click ‘Browse’
button to search for 1
file location and
click ‘Upload’
button to attach 2

scanned copy of
required
documents.

17
 Step 8: Documents & Acknowledgement
(2/2)

1. Read TNB’s terms

of Use and check ‘I
have read and
agree…’ and ‘I
hereby
acknowledge…’.

2. Click ‘Submit’
button to confirm.

18
 Step 9a: My SSP Application Status

1. Click ‘Applications’
on Navigation 1
Pane.

2. Review submitted
application is
displayed at 'My
SSP Application
Status' table. Click
‘View’.

Note: Applications will be 2

maintained for 6 months
from the date of creation.
Applications which are
outstanding for more
than 6 months will be
automatically rejected
and will require re-
submission.

19
 Step 9b: My SSP Application Status

1. Click ‘Applications’
on Navigation 1
Pane.
1
2. Click ‘View’ button
of selected project
application under
‘My SSP Project
Applications’.

20
 Step 10: Pay Connection Charges

1. Click ‘Pay now’

button to pay
connection charges
as required.
– Backend system
will calculate total
charges applicable.

21
 Step 11: Project Details

1. Click ‘View status’

button.

Note: Page is only

available when service
notification status is
pending construction.
Page is only accessible
by contact person 1
specified for
developer/owner,
consultant or contractor.

22
 Step 12: View Status

‘View status’ contain

read-only fields. No
action required.

23
 Step 13: Project PIC

1. Click ‘Project PIC'

tab.
1

2. Click ‘Add electrical

contractor’ button.
2

3. ‘√ ‘ indicates PIC
has already 3
registered as a
myTNB user while
‘X’ indicates PIC
has not.

24
 Step 14a: Add Electrical Contractor

1. Click ‘Search”
button to look for 1
Electrical
Contractors list.

25
 Step 14b: Add Electrical Contractor

1. Tick the box to

choose preferred
Contractor.

2. Click ‘Save’ to
confirm the 1
selected
Contractor.

26
 Step 15: Add Project PIC

1. Enter ‘SSP 1
Registered Email
Address’ and click
‘Search’ button. 2

– Backend system 3
will populate
subsequent fields.

2. Select ‘Position’ via

drop-down list.

3. Click ‘Add’ button.

27
 Step 13.2: Project PIC

1. Review added PIC

at ‘Project PIC’.

28
 Step 16: Parcel

1. Click ‘Parcel’ tab.

1
2. Click ‘View’ button
of selected parcel.

29
 Step 17: Parcel Details

1. Click ‘Edit’ button

to make any
changes to parcel
details.

2. Click ‘Create’
button under
‘Application listing’.

1
Note: Create move-in is
not available if ‘Total no.
of units’ is below:
‒ Submitted applications
‒ Pending submission
applications
‒ Not created 2
applications

30
 Step 18: Move-in Application Account Type

1. Click ‘Move-in
application’ button. 1
2
2. Choose the
account type here.

31
 Step 19: Applicant Information

1. Enter the following

Applicant details:
– Salutation
– Given title
– Name
– Identification type
and no.
1
– Mother's Name
– Phone Number
– Email Address

2. Enter the
Authorized Person
Contact here:
2
– Name
– Position
– Mobile Number
– Email

3. Click ‘Save and

3
proceed’ button.

32
 Step 20: Premise Location (1/2)

1. Enter the following

Premise details
and click on the
‘Search’ button:
– State
– Postcode
– City
– Town/Area 1 1
– Street

Note: Premise Address

follows Step 6: Premise
Information structure.

33
 Step 20: Premise Location (2/2)

1. Enter ‘Supply
Required Date’,
‘GPS location’,
‘Meter location’ and
‘No. of feeder’.

34
 Step 21: Mailing Address

1. Enter the following

Mailing address 1
details if the
Mailing address is
not the same as
Premise Address:
– State
– Postcode
– City
– Street 2
– Premise type
– House/Unit/Lot no.

2. Click ‘Save and

proceed’.

35
 Step 22: Documents & Acknowledgement
(1/2)

1. Click ‘Form A’ to
download, print
and manually sign
Form A.

2. Scan documents;
click ‘Browse’
button to search for 1
file location and
click ‘Upload’ 2
button to attach
scanned copy of
required
documents.

36
 Step 22: Documents & Acknowledgement
(2/2)

1. Read TNB’s terms

of Use and check ‘I
have read and
agree…’ and ‘I
hereby
acknowledge…’.

2. Click ‘Submit’
button to confirm.

37
 Step 23: Submit Group Application

1. Once the Move-In

Application is
submitted. The
status for Move-In
units will be shown
as ‘Pending
Approval’.

38
 Step 24: Premise Info Creation

1. If customer details
are not available, 1
please click on
‘Premise Info
Creation’ button.
2. Fill up the
information for
2
Premise Address
and Supply
Information here.
3. Click ‘Save and
Proceed’ button.

39
 Step 25: Premise Info Creation

1. Scan documents;
click ‘Browse’ 1
button to search for
file location and
click ‘Upload’
button to attach
scanned copy of
required 21
documents.

1. Read TNB’s terms

2
of Use and check ‘I
have read and
agree…’ and ‘I
hereby 3 1
acknowledge…’.

2. Click ‘Submit’
button to confirm.

40
 Step 26: Request for New Street

1. In the event entry

does not match
any item from
backend database
again, user may
request for new 1
street. Enter
‘Name’, ‘Email
address’ and
‘Phone no.’.

2. Click ‘Add Street’

and Enter ‘Street’,
2
‘Town/Area’,
‘Postcode’ and
‘City’.
3

3. Click ‘Submit’
button.

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Main Branch:
TNB Integrated Learning Solution Sdn Bhd – ILSAS,
Jalan IKRAM-UNITEN, 43650 Bandar Baru Bangi,
Selangor, Malaysia.
Tel: (+6)03-8922 7222
Fax: (+6)03-89263505
Email: infoILSAS@tnb.com.my
Website: www.tnbilsas.com.my Class ‘A’ Training Provider

Human Resource
Minister Award 2007
Winner—Best
Malim Nawar Branch: Training Provider
TNB Integrated Learning Solution Sdn Bhd – ILSAS, Category

PO Box 1, 31700 Malim Nawar, Perak, Malaysia.

Tel: (+6)05-4775960
Fax: (+6)05-4775954

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document/publication may be reproduced
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Unit , Jabatan Hakcipta Terpelihara 2015 © ILSAS 43