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Visitors and Contractors Date: 01.04.2010
Version: V 001
Prepared by: CO - M &OE

NGMP Requirements: Related NGMP: ( see also )

1 Visitors & Contractors Personal Hygiene

Canteens and Restrooms

Zoning

FSMS Checklist # 7.2.13 Personal hygiene and employee facilities

Reference to FSMS: 7.2.5 Layout of premises and workspace

General requirements for Visitors

Requirements for personal hygiene and behaviors proportional to the hazard posed to the process area or product shall be
established and documented. All personnel, visitors and contractors shall be required to comply with the documented
requirements.

Standards of personal hygiene are a must for all people working with food products and must be in line with the image that
Nestlé portrays to our clients and consumers.

General requirements for Contractors

Visitors and 3rd parties must respect routines at barriers, with no exceptions to facility rules being permitted.

Specific Nestle internal reference repositories for this NGMP:

Please
Catalogue of Technical Instructions Contractor <== Search for
TPM Reference Guide
Hygienic Engineering Building elements / Visitors Gallery
Operational Audit Manual # 15 E2E Planning to Produce
GLOBE BE

Reference documents and chapters:

PAS 220 - 2008 # 13 Personnel hygiene and employee facilities Go to: PAS 220 - 2008
ISO 22000-2005 # 5.6.1 External communication ISO 22000 - 2005
Nestle FSMS Checklist (March 09 ) # 7.2.13 Personal hygiene and employee facilities NQMS
FSMS Checklist
Supply Chain R-Documents
 "Practices for Zero Loss in

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Manufacturing"
Visitors and Contractors
NGMP O
Operational

Nestle Good Manufacturing Practice

Visitors & Contractors 01.04.2010

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Visitors and Contractors:

All visitors to the factory must be informed of the rules and practices to be
respected during their stay.
Visits for publicity purposes ( e.g.. School classes ), must follow specific
predefined circuits which ensures adequate protection to the visitor and the
product.
Visitors shall not be allowed to approach lines with open product.

Professional visits ( tractors, technicians, Nestle etc. ) must wear a similar

protective gear as worn by personnel in the areas visited.
All personnel, both temporary and permanent, as well as contractors, must
receive training related to their jobs, their points of contact with food or
products, their behavior and all other matters that concern food safety and
hygiene.

Specific details:

Contractors are companies on either fixed or open term contracts (typically providing
maintenance, construction, gardening services, security services, pest control,
catering, milk tanker deliveries, etc.) . Contractor Employees work for the contractor
and are not on the Nestlé salary/ wage payroll and are NOT generally, directly
supervised by Nestlé.
Source: GI-18.035 Contractor Safety Management

NGMP
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Summary Information of what to do next: Standards
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Consider this: Standards!

A flyer ( pamphlet ) explaining the rules for

visitors and contractors is a good way of
communicating the relevant food safety
and safety requirements.
Picture: Visitors Galleries
A possible solution to separate visitors from
production lines.