Professional Documents
Culture Documents
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Askari Bank Limited Rawat.
Internship Report
2021-2022
Report Date
24-Feb-2022
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Askari Bank Limited Rawat.
Evaluation
It is certified that, the Internship report and the work contained in it conforms to all the
standards set by the Institute for the evaluation of any such work.
1. ------------------------------------------------
Mr. Ammar Asghar
2. ------------------------------------------------
Mr. Shahzaib
3. ------------------------------------------------
Mr. Waqas Aslam
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Askari Bank Limited Rawat.
Dedication
I dedicate all my efforts and struggles of the educational life to my dear parents; without them
I’m meaningless. Also I devote the work of this internship report to respectable and
honorable teachers who taught and supported me in developing my personality as a
competent professional.
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Askari Bank Limited Rawat.
ACKNOWLEDGEMENT
First of all I thank Allah, who is the holder of my breaths, without his order nothing is
possible. I am highly thankful to my respectable teachers and friends and family members
who w e r e m y s u p p o r t e r t h r o u g h o u t m y e d u c a t i o n a l c a r e e r , f u r t h e r I t h a n k
a l l t h e employees of the branch Askari bank Limited, where I have done my internship. I
have set light, an ever-burning flame of gratitude and deep sense of obligation to m y
honorabl e t eachers for t hei r valuabl e guidance, const ructi ve cri ti ci sm and
inspiring attitude during my studies. I appreciate and thanks to all the member of the
faculty. Besides, this internship program makes me realize the value of working
together as a team and as a new experience in working environment,
w h i c h challenges us every minute. Not forget, great appreciation go to the rest of
Bank’s staff that helped me to write internship report on Askari Bank from time
to time during the project. The whole program really brought us together to
appreciate the true value of friendship and respect of each other. Last words are lacking to
express my feelings and indebtedness to my affectionate Family and Friends for their
love, appreciations, which always stand by me mentally and spiritually during all years of
my study.
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Askari Bank Limited Rawat.
Preface
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Askari Bank Limited Rawat.
Table of contents
Organizational structure…………………………………………………… 10
Financial Highlights………………………………………………………….22
Analysis ………………………….……………….……………………...…31
Conclusion …………………………………..…………………….……….32
Recommendations ……………………………………….………………..33
Appendix ………………………………………….………………………..34
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Askari Bank Limited Rawat.
EXECUTIVE SUMMARY:
I decided to take up Askari Bank Limited for my internship because it is a competing Bank
nowadays and gives a good training to the internees. So in order to learn more this was my
choice.
This report is about my internship that I have undergone at Askari Bank Limited Rawat
Branch from 09nd September 2021 to 20th October 2021. During my internship I am able to
learn practical aspect of business, and get good working experience.
On the very first day of my internship I reported to Operation Manager Mr. Raza Haider. He
gave me small introduction of the Bank and introduced me to the staff of the Bank. Every
internee is rotated among the Bank’s departments and so was I. This rotation is done in order
to have general concept regarding Bank’s functions, operations and policies. In this rotation
the stay in department is usually a week. I have learned more about the Basic Banking,
Credits and have given below the caption of activities I was involved in during the period of
six weeks.
Low profit rates used to be one of the major reasons for not meeting the deposit targets. The
profit rates on Askari deposit schemes were quite low when compared with other Banks
especially with the National Saving Centers, but now Askari Bank is giving a comparatively
high profit rates to its customers. In today’s every customer is a rational customer, he knows
the value of money and wants a best return on his money.
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Askari Bank Limited Rawat.
INTRODUCTION TO BANK:
Askari Bank Limited (AKBL) works as a Unit of Army Welfare Trust was established for
the Welfare of Army Officials. The office of Army Welfare Trust is situated at AWT Plaza,
Rawalpindi. AWT offers the “AWT Saving Scheme” to the army officials only. AWT has its
units as under:
➢ Askari Associates.
➢ Askari Leasing.
➢ Askari General.
➢ Private Business.
➢ Textile Mills.
➢ Cement Industry.
➢ Askari Commercial Bank.
Askari Bank Limited was incorporated on October 9, 1991, as a Public Limited Company,
and is listed on Karachi, Lahore and Islamabad Stock Exchanges. The Bank obtained
business commencement certificate on February 26, 1992 and started operations from April
1, 1992. Askari Bank is scheduled Commercial Bank and is principally engaged in the
business of Banking as defined in the Banking Companies Ordinance 1962.
Askari Bank Limited continues to scale new heights in all areas of its operations. The safety
and security of depositor’s funds, high productivity and optimum use of technology are the
hallmarks of its corporate strength.
In 1994, AKBL earned international recognition as Asia Money Award and the title of “Best
Commercial Bank of Pakistan” for the year 1994, while Euro money declared the Bank as
best domestic Bank of Pakistan for the year 1995.
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Askari Bank Limited Rawat.
Organizational structure
ASKARI
ASKARI ASKARI COMMERCIAL
ASSOCIATE GENERAL BANK
(PVT) Ltd. INSURANCE
ASKARI BUSINESSES
LEASING
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Askari Bank Limited Rawat.
BANK HIERARCHY
PRESIDENT
VICE PRESIDENT
OFFICER GRADE I
BRANCH HIERARCHY
OFFICER GRADE 2
OFFICER GRADE 3
JUNIOR OFFICER
PABX OPERATOR
DRIVER
PEON
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Askari Bank Limited Rawat.
Consumer Banking
• Ask4Car
• Personal Finance
• Mortgage Finance
• Master Credit Card
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Askari Bank Limited Rawat.
Work description
Given below are some department about which I learned during the course of my internship. I
also gathered information about these departments through internet.
DEPARTMENTS:
Borrowing funds from different sources has become an essential feature of today's business
enterprises. But in the case of a bank borrowing funds from outside parties is all the more
vital because the entire banking system is based on it. The borrowed capital of a bank is much
greater their own capital. Banks borrowing is mostly in the form of deposits. These deposits
are lent out to different parties. Such deposit creation is done through opening an account in
the Bank.
In AKBL Rawat Mr. Talat is operating the account opening department along with
performing some auxiliary functions of Check Book Issuing
TYPES OF ACCOUNTS
In AKBL, there are the following types of accounts:
➢ Current account.
➢ Saving Account.
➢ Askari Special Deposit Account.(ASDA)
➢ Basic Banking account
➢ Term Deposit.
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Askari Bank Limited Rawat.
CURRENT ACCOUNT
In current account there is no interest on it. It is for only transaction purposes. They are paid
on demand. When a banker accepts a demand deposit, he incurs the obligation of the paying
all cheques drawn against him to the extended of the balance in the account. As there is no
profit paid on this account it is also called chequing account because cheques can be drawn
on it. Current account is mostly opened for business.
SAVING ACCOUNT
The purpose of this account is to induce the habit of saving individuals in the neighborhood.
The minimum deposit for opening the PLS savings account is Rs.100/- on the other hand
there is no minimum deposit requirement for ASDA. Though individuals open such accounts
for saving purpose, persons belonging to Armed forces and different military institutions are
free to use this account on current basis.
TERM DEPOSITS
A term deposit is a deposit that is made for a certain periods of time at the end of the specific
period. The customer is allowed to with draw the principle amount.
AKBLs Term deposits are of types clear in the deposit scheme. One of them is "Askari"
Advantage one month. The rate of return on this account is set by head office. The term
deposit account vary one month to 1 year for all following accounts .
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Askari Bank Limited Rawat.
INDIVIDUAL'S ACCOUNT
When a single man or women opens an account in his/her own name and has the right to
operate it is called individual Account.
DOCUMENTATION REQUIREMENT
For literate person copy of National Identity Card is required as a primary requirement. For
illiterate person and Veiled Women, along with the copy of National Identity Card
requirement he or she must come in person for opening the account.
JOINT ACCOUNT
When two or more persons, neither partners, nor trustees, open an in their name is called joint
Account. Husband and wife or two persons of same sex can open joint account.
DOCUMENTATION
For joint account copy of National Identity Card of all the persons is obtained other things
remaining same as in individuals account.
PROPRIETORSHIP ACCOUNT
When an owner of a firm operating singly, opens an account in his firm name, this account is
called a proprietorship Account the proper himself liable for all his acts.
DOCUMENTATION REQUIRED
For this kind of account, an application for opening the account on the firm letter -pad
(having the firm name) is required along with the NIC Card of proprietor.
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Askari Bank Limited Rawat.
DOCUMENTATIONS
DOCUMENTATION REQUIRED
➢ Memorandum of Association.
➢ Articles of the Association
➢ Resolution of the Board of Director.
➢ Certificate of Incorporation.
➢ Certificate of commencement of business
➢ N-I-C
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Askari Bank Limited Rawat.
Check books are issued only for checking account such as current Account, saving Account
and ASDA Account. They are not issued for other fixed and term deposits because of their
Long term Accounts “nature.”
ACCOUNT CLOSING
Account is closed on the written request of the customer AKBL free of cost. But to surrender
the cheque book yet if some leaves are yet to be write to the bank as a necessary requirements
for closing the account.
ATM- CARDS DEPARTMENT
This department deals in issuing ATM-Card, term deposits and Askari Bachat Certificate.
Mr. Talat deals this department.
ATM CARD
ATM – Cards are only issue to Account Holder
ACCOUNTING DEPARTMENT
Accounts department is a department which deals and checks all the activity of all the
department .It also deals in expression of finance of the bank. Salary payment is also one
function of the bank.
OTHER ACTIVITIES
➢ Preparation of daily bank positions statement
➢ Payment of salaries
➢ Preparation of the statements
➢ Depreciation calculation
➢ Lockers Issuance
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Askari Bank Limited Rawat.
REMITTANCE DEPARTMENT:
The need of remittance is commonly felt is commercial life particularly and in everyday life
generally. The main function of the remittance department is to transmit money from one
place to another. By providing this service to the customer, Bank earns a lot of income. Also
customer is able to meet its day to day financial requirements.
Demand Draft:
It is an instrument payable on demand for which value has been received, issued by the
branch of the Bank drawn i.e. payable at some other place (branch) of the same Bank. If two
Banks are involved then the DD is sent to other Bank but in other case it is handed over to the
applicant.
Pay Order:
It is an instrument issued for payment in same city. Pay order issued from one branch can
only be payable from the same branch. It is normally referred to as Banker’s cheque. It is also
called confirmed cheque, because Bank issues this on it own guarantee.
CLEARING DEPARTMENT
The clearing branch is answerable for the clearing of all cheques that the bank gets every day.
It is the department where the funds are collected from outwards and pay to bank’s own
customers and collect funds from bank’s customers and pay it to other banks out of city. To
clarify this in simple words , we can say by stating example that an account holder of askari
banks presents cheque of some other bank. Now such cases are to be dealt by clearing
department. The department gathers all such cheques and later on verifies the account and
clears the amount from the correspondent bank. This overall process is termed as clearing.
Under it there are two processes
• Inwards Bill for Collection
• Outwards Bill for Collection
SWOT ANALYSIS
SWOT analysis is one of the most expedient technique or tool used in the Strategic
Management process for conducting the situation analysis of an organization. SWOT refers
to strengths, weaknesses, opportunities and threats. SWOT analysis is a process where the
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Askari Bank Limited Rawat.
management team identifies the internal and external factors that will affect the company’s
future performance. The company’s strengths and weaknesses are the internal factors.
Opportunities and threats deal with factors external to the company. Business can use a
SWOT analysis, at any time, to assess a changing environment and respond proactively.
STRENGTHS
Askari Bank has set its firm foot in Pakistan and has gained its strengths over the period of
time. Following are the strengths which have been observed:
• One of the major strength of Askari bank limited is its huge Network. Askari bank is a
Pakistani bank which has network of 537 branches including 95 dedicated Islamic
banking branches. The technological infrastructure of Askari Bank is also very
important which provides uniform service system across the Bank’s network that will
allow much higher levels of efficiency and customer service.
• Askari Bank believes in customer orientation. It offers huge flexibility in its various
services and thus it becomes very simple, easy, attracting and affordable for the
customer to choose the desired facility. The bank pays keen attention at customer
relationship management and special purposely developed software and technological
instruments are used for this matter.
• Askari bank is a subsidiary business unit of Army Welfare Trust. This is one of the
biggest strength for the bank because Army Welfare Trust has established strong
financial, industrial, technological and diverse market matrix. They have a well-
furnished logistics infrastructure.
• The main strength of AKBL Limited is that all of its branches are fully computerized
and they have latest software available to keep the records of their customers account
and other important information up-to-date. It reduces manual work and provides
good customer service.
WEAKNESSES
• Bank’s marketing department is not very strong. Accumulated losses pushed
the bank to cut down its promotional activities in order to reduce expenses for
last few years. The advertising media used by Askari bank for publicity
include mostly newspaper and journals. Bank has poor marketing strategy.
There are no sales personals in each branch for marketing campaign.
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Askari Bank Limited Rawat.
OPPORTUNITIES
• AKBL growing business requires further expansion of branch network which
would, in return, open great opportunities for AKBL for the expansion of its
business. AKBL can also extend its network in other countries. Increasing the
product range to fulfill customer requirements and ATM network, ABL can
expand its 24 hours cash facilities to other cities of the country in order to meet
growing market demand.
• Askari bank as a largest private bank can also increase its market share by
producing goods, market oriented and customer needs satisfying products.
• Islamic Banking is getting rapid success and repute among Muslim countries. It
has also been charted by some Muslim scholars. Being according to the values and
practices of Islam, it has won more trust of people. Currently, Askari Bank gives
Islamic Banking in some of its extensions. By offering its Islamic Banking
administrations in every last bit of its limbs, Askari Bank can unquestionably have
an edge over its rivals.
• There is a huge pool of free MBA graduates who might be contracted to
accomplish professionalism on its organizational society. AKBL can engage
qualified professionals for providing specialized banking products and services to
their customers, reorganization of existing systems as well as Infrastructure with
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Askari Bank Limited Rawat.
de-centralized work processes. The human resource factor plays a critical role
maintaining the efficiency and profitability level of the bank in future.
THREATS
• Political instability and legal regulations are serious threats for organization
because the present economic, political and current circumstances of the country
are very discouraging for the banking industry. Government changes
• Their policies and put different kind of taxes and regulation on the organization.
There are so many crises, like war against terrorism. These factors ultimately
affect the business activities in a very adverse manner.
• Higher rate of inflation is a threat for bank. Prices of the product and services are
going up and up and unemployment is increasing very rapidly. They had
massively affected the purchasing power of common people. This is one of the
largest threats for it. So bank should adopt flexible policies to give relief their
customers.
• Askari Bank is facing a strong competition by its major competitors Union Bank
and Bank Alfalah. These banks are growing very rapidly and are continuously
increasing their products and are marketing them aggressively.
• Extensive promotional campaigns run by competitors are another threat for
AKBL.
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Askari Bank Limited Rawat.
Financial Highlights
Employees 7,949
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Askari Bank Limited Rawat.
LIABILITIES
Borrowings 51,188 84,164 64%
Deposits & other 679,299 791,187 16%
accounts
Subordinated debts 9,992 12,000 20%
Other liabilities 50,473 50,620 0%
Total Liabilities 790,952 937,971 19%
EQUITY
Share capital 12,603 12,603 0%
Reserves & un-app. 25,353 34,306 35%
Profit
Surplus on reval. of 4,300 7,637 78%
assets
Total Equity 42,256 54,546 29%
Book value per share - 33.5 43.3 29%
Rupees
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Askari Bank Limited Rawat.
Profit & Loss – Year ended December 31, 2020 (Rupees in million)
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Askari Bank Limited Rawat.
Performance
Cost to income ratio 62.2% 50.6%
Advances to deposits 54.9% 50.0%
Investments to deposits 45.0% 56.8%
Non-remunerative to total deposits 28.7% 31.8%
Asset Quality
NPLs to gross advances 7.1% 6.7%
Provision coverage 91.1% 93.1%
Net NPLs to net advances 0.7% 0.5%
Capital
Capital Adequacy Ratio 13.4% 15.5%
Leverage Ratio 3.5% 3.6%
Market
Price earning (PE) – times 3.3 2.7
Price to book value – times 0.6 0.5
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Askari Bank Limited Rawat.
DEPOSITS
• Total deposits
• CASA
Term
13% Current
32%
Savings
55%
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Askari Bank Limited Rawat.
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Askari Bank Limited Rawat.
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Askari Bank Limited Rawat.
INVESTMENTS
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Askari Bank Limited Rawat.
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Askari Bank Limited Rawat.
Analysis
In this section, I will discuss what I have learnt from this experience and how work is done in
the industry and the gap between actual work done and the theory.
These 6 weeks have proven on me a hectic time but helped me a lot in my understanding of
different concepts of theory and their practical implications. Let me first discuss the bitter
reality I have learnt and that it is hard to do anything without reference in industry.
Askari Bank Limited is a great spot to work with and it helped me to take in a ton of things
that I may not get generally. It was a test truly to check my capacities and it guaranteed me
climate I am equipped for finishing things rightly or not. I have figured out how mechanized
associations are getting to be presently days. To work in such associations you must need to
increase the specialized information with respect to programming and so forth.
I am sure what I have learnt during these 6 weeks will prove excellent in my future practical
life. I have experienced with diverse circumstances and in some cases I got puzzled how to
manage yet now as I have confronted the dangerous circumstances I know how to manage it
and i got how to work with people at workplace. Here I might want to say that environment
of Askari Bank is extremely agreeable and supportive for internees.
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Askari Bank Limited Rawat.
Conclusions
Askari Bank is appearing as strong financial institution. The organizational policies, vision
and mission all depict its essence and ideology of an ideal banking institution that delivers
elegant services by nourishing supreme, competitive and favorable environment. In Askari
Bank Limited i have spent six weeks and found that it is a great Organization in the way that
anyone can go along with it for his vacation. Overall experience there was very good.
Generally working environment is agreeable and friendly. Administration of branch regards a
considerable measure of its workers and thinks of them as the embodiment of bank. Special
individualized attention is paid to every customer and is also given guidance in important
consultancy.
Representatives at Askari Bank are very effective. It additionally indicates their dependability
and duty to association. Employees are given the profits like reward and advances. All the
clients are entertained independently. Same sort of conduct and consideration is provided for
all the clients. Throughout my internship preparing I accumulated data in regards to how a
great bank works. The areas that I recommend they should improve include customer
facilitation, recruitment, and rotation of staff between the branches. There are some flaws in
the recruitment policy and they should hire employees that have necessary qualification as
well as skills.
This internship project proves to be very effective for me. It raised my confidence level and
also polished my skill. All the representatives at extension were very cooperative particularly
Mr. Hamayun Sultan and Mr. Raja Talal Haider. They helped me a lot to accomplish my
working goals during my internship in Askari Bank. Internees have to put maximum effort
and patience to get guidance and knowledge. Before me, few internees were given full
rotation in bank but at my time and after that, internees were confined to few departments
only.
As far as the future of Askari Bank is concerned, I perceive it is very splendid. I have
observed that this Bank has a lot of potential to become a leader in the banking sector.
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Askari Bank Limited Rawat.
Recommendations:
Already the bank is having a good infrastructure not much recommendations are needed as a
manager but few can work :-
➢ Customers should be given some sort of facilities which can convince people for
investment and go for Askari bank for Exports n Imports.
➢ There is not a proper environment of customer dealing on that floor that’s why
customer feels difficulty in that.
➢ Accounts department was much congested, so area of that department should be
extended.
➢ After annual closing of bank there should be a get together of all the employees of
bank which can give them a healthy atmosphere to work.
➢ Few of the employees used to interfere in others work so they should be strictly
advised to perform their own duty well.
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Askari Bank Limited Rawat.
Appendices
Internship certificate
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