ARPAN

CHUGH
Sr Analyst

CONTACT ME
Gurugram, Haryana,
INDIA - 122002
arpancchugh@gmail.com
+91- 9599690456 (INDIA)
OBJECTIVE
Talented, ambitious and hardworking individual with
broad skills and experience in customer support and
lead creation. Responsible Employee , passionate
about delivering outstanding quality and service.
Furthermore adapt at handling multiple tasks on a
daily basis competently and at working well under
pressure to enhance business of organization.

PERSONAL PROFILE
PROFESSIONAL EXPERIENCE
Father’s Name : Mr. Parveen Chugh
Date of Birth : 17-Oct-1993 Sr Analyst AUG 2021 - Till Date
Marital Status : Umarried
Gender : Male ACCETURE SOLUTIONS (P) LTD. -
Nationality : Indian GURUGRAM,INDIA
Resolved password issues, removing
protections on employee accounts that
were locked out.
EDUCATION Troubleshoot hardware breakdowns via
phone and in-person for more complex
Bachelor's of Commerce (B.com)
Carlorx Teacher's University - Ahemdabad
issues.
Commerce, 2014 Adhered to escalation procedures in
incident, problem and change
12th (Sr Secondary) management. Provided clear and concise
St. Mary's Sr Sec Convent School (CBSC) step-by-step technical support.
2011
Responded to customer emails, calls and
10th (Secondary) live chat regarding technical
St. Mary's Sr Sec Convent School (CBSC) malfunctions and issues to fix remotely.
2009
 Sr Analyst AUG 2018 - JUNE2021
SKILLS
R1 RCM (P) LTD. - GURUGRAM,INDIA
Team Lead
Operation & maintenance Solving credit on patient's claim as per
Problem Solving norms and policies of isurance company
Ethical
Trouble Shooting
linked with patient's insurance vendor in
Multi Tasking US.
Outbond process of contacting Insurance
company to check posting of payment on a
LANGUAGES patient's claim is correct or not.
Posting of vorious updates and policies
Hindi which come from isurance company on
English
Punjabi
daily basis to patient's claim to solve credit.
Interaction with Insurance company to
remove unwanted or over payments
HOBBIES
posted on a patient's claim.
Reading Newspaper
Travelling
Listening Music ACHIEVEMENT
Plantation
Home Decor
Watching Documentaries on Awarded star employee on
Indian History quarterly performance basis.
STRENGTH Awarded as employee of the month in
maintaing quality score as KRA of the
Good Communicative skills and process.
interactive skills.
Cooperative in nature with good First position as inter college
team spirit.
Positive attitude and hard
debate festival at University state
working. level.
Have zeal to learn new things.