RESUME

ABHISHEK VALLE MOBILE NUM: 9393633393

D.NO 42-3/1-113A, RK PURAM, VIJAYAWADA GMAIL: abhishek.valle@gmail.com
520003

PROFESSIONAL SUMMARY:

I am a thorough and motivated professional with a strong desire to excel. My background in end-to-
end claims experience have endowed me with good written and verbal communication skills, and a
passion for helping people and businesses solve their risk problems.

Thriving in a fast-paced environment, I am a strong negotiator and a solid team player with an
analytical approach. Above all, I am looking for a stimulating position in an energetic and supportive
team where I can continue to develop my experience and progress within the organization to a
management role.

WORK EXPERIENCE:

1. Working in HDFC BANK LTD as Consumer durable RIC Officer (E0) since 17 th September,
2018.

JOB ROLE – Investigation officer

 Conduct objective, fair, thorough, unbiased and timely investigations into allegations
of fraud, waste or abuse committed by customers against our company.
 Identifying the negative cases by review every file and maintain database
 Prepare and coordinate field assignments to obtain relevant evidence and
information.
 Conducting seeding on our company Ro’s to identify the inappropriate logins and
fraud documentation process.
 Conducting seeding on Personal loan DSA’S.
 Surprise visiting of DSA’s and checking files and mails.
 Used car loans, personal loans, post sample and pre sample cases visits.
 Mutation of retail agri and property loans.
 Warehouse auditing and stock reporting.
 Sustainability livelihood loans verification.

2. Worked for 1 Year 3 Months in TEAM LEASE for Bajaj finserv ltd

NBFC established in 2007, having its presence across PAN India.

JOB ROLE –Assistant manager in business loans department ( May, 2017 to Aug , 2018)

 Maintain the existing relationship with various customers

 Business loan sales to various customers new and existing
 File processing and business loans agreements pickup directly from customer.
 Resolve customer complaints/issues promptly and effectively.
  Direct visiting of customer business premises and house maintain CPV
 Coordinating with credit managers and giving prompt feedback about customer
 Collections and maintain good relationship with collections team.

JOB ROLE – Retail channel sales officer Vasisit marketing pvt ltd (Samsung mobiles India)
( May, 2014 to Jan , 2017)

 Manage, prepare mobiles sales target.

 Ensure credit notes are settled in accordance with policy and company guidelines.
 Promptly advise clients of decisions regarding their sales percentage.
 Empanelment of new outlets
 Promote company policies and maintain collection data
 Develop and maintain relationships with all outlets owners by every day visit

JOB ROLE – Inbound executive in First source call centre ( 17 th Nov 2010, to 30th
November, 2013

 Receiving calls from customers and resolving their queries on call and sales of
Vodafone products to customers.

EDUCATIONAL QUALIFICATIONS:

 M.B.A (HR) from Andhra University

 B.Com from Nagarjuna University
 INTER from Narayana Junior college Vijayawada
 SSS from GSRM High school Vijayawada

SKILLS:

 PC Abilities: Microsoft Proficiency (Word, Excel, Power Point, Outlook)

 Good interpersonal skills.

 Good negotiating skills.

 Short-term learning capability.

ACHIEVEMENTS:

 Successful seeding conducted on PL DSAs and CD Ro’s. In HDFC bank

 Successfully achieved given sales targets and in time file processing in Bajaj finserv
 Received certificate of honor as Best sales achiever in 2016 from Samsung mobiles vice
president Mr. Mohandeepsing.

PERSONAL INFORMATION:
Name : V. ABHISHEK
Father’s name : V. Ramakrishna
Marital status : Married
Date of birth : 01th February, 1990.
Languages : English, Telugu.
Hobbies : Listening to music , Dance

DECLARATION:

I hereby declare that all the information furnished above is true to the best of my knowledge.

(ABHISHEK VALLE)