Customs clearance for import of goods

According to EXW conditions, Dong Ha Company will be responsible for carrying out import
clearance procedures, paying import taxes and carrying out customs procedures.
import customs clearance.
When imported goods arrive at the border gate, the importing side, Dong Ha, conducts
customs procedures as follows:
Declare the customs declaration and submit:
- Make declaration using Customs declaration software from companies that have certified
conformity (ECUS). After submitting the declaration, the system will automatically stream
- Receiving results of channelization: imported goods are green-classified, so they will be
exempt from detailed inspection of records, exempt from detailed inspection of goods.
- Pay import tax and other financial obligations
- Receiving goods from the carrier
- Prepare before the ship arrives at the port
- Before having ETA (estimated time of arrival): Collect information about XIN HONG
KONG Oceanic Ship, prepare necessary documents to import goods
- Loading place: Hai Phong Port, Vietnam
- Loading and unloading place: Hai Phong port, Vietnam
- When receiving ETA: Prepare means of picking up goods for testing registration
Receive the product
Due to the transaction conditions agreed by both parties in the contract of EXW, Incoterms
2010, Dong Ha company must receive goods and bear the risk from the warehouse of
Decoration System S.R.L company at 37040 Arcole, Verona, Italy and receive the goods at
Hai Phong port through the carrier Francesco Paris
Process of receiving goods at the port
- When receiving the Arrival Notice from the shipping company that the imported
consignment has arrived at the port of discharge, the company holds the bill of lading (B/L)
and the introduction to get the delivery order (D/O).
- Bring 3 copies of D/O, commercial invoice and packing slip to the management office to
confirm the D/O, take delivery orders and find the location of the goods.
- Bring 1 copy of D/O to the Port Trade Office to make an ex-warehousing note
- Bring the delivery note to the port warehouse, contact to confirm and receive the goods
Examine the product's quality.
During the performance of the contract, there is no agreed inspection and inspection agency
when detecting damaged products, so the quality inspection in this transaction will include the
commitment of the buyer and the seller to Check upon receipt of goods:
- Decoration System S.R.L Company commits that all the goods in the contract are new
products and in the best condition in the treatment and surface decoration of Aluminum
products. Product codes and samples of goods when imported must match with the seller's
catalog. If there is a difference, the seller is responsible for replacing and compensating for
the correct product
- Check by the carrier when loading the goods, see that the quantity and weight are consistent
with the comparison content in the packing slip and contract.
Dispute (if any)
If the quality or quantity of the goods is not in accordance with the contract, the packaging is
inadequate, the delivery time is violated, the delivery is not in sync, the buyer can make a
complaint according to the following procedure
 Verify and check the arising of goods
 Make a letter of complaint and strengthen the documents within 15 days after the
goods arrive
 Send a letter of complaint and evidence to the exporter, negotiate a solution for
handling and remedy
 Sign agreements, contract addendums, and monitor solutions, handling supplier
problem
Exporter:
When being complained, the exporter performs the followings task:
 Study the complaint file clearly
 Respond to complaints promptly with a reasonable settlement
 In case no agreement was mad, exporter need:
 Hire a lawyer, choose an arbitrator
 Prepare enough evidence
 Create all conditions for lawyers and arbitrators to collect evidence
 Appointing people to participate in arguments at arbitrations and courts
 Strictly abide by the judgment
Referee: no agreement was made -> Comply with Article 5.2 of the contract: Contracts and
related documents will be sent to competent authorities in Vietnam for decisions. The related
costs will be paid by the losing party
However, in fact, for this contract between the Seller: Decoration System company and the
Buyer: Dong Anh company, there was no dispute leading to a complaint.
-> Result of the transaction: The process of exporting and the procedures in the export
contract was effectively and accurately implemented