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AMC Offer for ABB Automation for Plate Mill at NAMCO Industries, Khopoli

Business partner : NAMCO Industries, Khapoli

Description : Proposal for AMC of ABB PLC, LV Drives and Control


System for Plate Mill.

Proposal Ref No. : EPAS_WS 19028 R01

Document date : 10/02/2021

Revision : 01

ABB India Limited

ABB Service Principle: A pro-active and methodical approach with a goal set to maintain and
govern the ABB System, enabling the plant being operable at high efficiencies.

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AMC Offer for ABB Automation for Plate Mill at NAMCO Industries, Khopoli

Envisage optimal system performance by strictly following best work practices.

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AMC Offer for ABB Automation for Plate Mill at NAMCO Industries, Khopoli

TABLE OF CONTENT
1. OVERVIEW .................................................................................................................................................. 4
2. CONTACT DETAILS....................................................................................................................................... 4
3. SCOPE OF WORK ......................................................................................................................................... 5
4. TOOLS & TACKLES ....................................................................................................................................... 7
5. SUMMARY - SCOPE OF WORK AND PROPOSAL: .......................................................................................... 9
6. CUSTOMER SCOPE OF WORK ...................................................................................................................... 9
7. EXCLUSIONS:............................................................................................................................................. 10
8. COMMUNICATION .................................................................................................................................... 10
9. EXCEPTIONAL CIRCUMSTANCES:............................................................................................................... 10
10. OTHER CONDITIONS ................................................................................................................................. 10
11. GENERAL TERMS AND CONDITIONS.......................................................................................................... 11
11.1 DEFINITIONS......................................................................................................................................... 11
11.2 DURATION OF CONTRACT .................................................................................................................... 11
11.3 BASIS OF PRICES ................................................................................................................................... 11
11.4 PRICING................................................................................................................................................ 11
11.5 TAXES AND DUTIES............................................................................................................................... 12
11.6 TERMS OF PAYMENT ............................................................................................................................ 12
11.7 PAYMENT MODALITY ........................................................................................................................... 12
11.8 CANCELLATION..................................................................................................................................... 12
11.9 CHANGE IN SCOPE OF WORK................................................................................................................ 13
11.10 FORCE MAJEURE CONDITIONS ............................................................................................................. 13
11.11 LIMITATION OF LIABILITY ..................................................................................................................... 13
11.12 CONSEQUENTIAL DAMAGES................................................................................................................. 13
11.13 DISPUTE RESOLUTION .......................................................................................................................... 13
11.14 SUSPENSION AND POSTPONEMENT OF CONTRACT.............................................................................. 14
11.15 CONTRACT PRICE & VALIDITY ............................................................................................................... 14
11.16 DELAY BY PURCHASER.......................................................................................................................... 14
11.17 PRICING AND DELIVERY ASSUMPTIONS................................................................................................ 15
11.18 VALIDITY OF QUOTATION:.................................................................................................................... 15

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AMC Offer for ABB Automation for Plate Mill at NAMCO Industries, Khopoli

1. Overview

We believe that regular maintenance practices are essential to maintain the optimal
performance and to maximise the return on investment of the installed ABB equipment. The
proposed offer is designed to complement the routine and regular maintenance practices
performed by your maintenance team, structured knowledge and experience sharing
between the ABB engineers and the maintenance team.

This proposal intends to bring out the details of the technical aspects to meet the afore said
objective which will be executed by non-resident engineers at site short term deputation of
ABB engineers from other locations.

This document defines the scope of work and other details necessary for the maintenance
of ABB automation equipment at M/s. NAMCO Industries, Khopoli. The ABB equipment
means the PLC, LV Drives & Control System supplied by ABB at NAMCO Industries,
Khopoli for Plate Mill.

2. Contact Details

Query on this proposal:


Srikanth K (srikanth.k@in.abb.com)
ABB India Limited
IA Building, Plot No.4A, 5 & 6, Peenya Industrial Area, Peenya 2nd Stage,
Bangalore, Karnataka, India – 560058
Mobile: +91 9550762676

Technical Contact during contract execution:


Kiran Chorghe (kiran.chorghe@in.abb.com)
ABB India Limited
IA Building, Plot No.4A, 5 & 6, Peenya Industrial Area, Peenya 2nd Stage,
Bangalore, Karnataka, India – 560058
Mobile: +91 9901490151

Escalation Level during contract execution:


Jimjohns Babu (jimjohns.babu@in.abb.com)
ABB India Limited
IA Building, Plot No.4A, 5 & 6, Peenya Industrial Area, Peenya 2nd Stage,
Bangalore, Karnataka, India – 560058
Mobile: +91 9902020616

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AMC Offer for ABB Automation for Plate Mill at NAMCO Industries, Khopoli

3. Scope of work

 ABB PLC, LV Drives & Control System.

3..1. Preventive maintenance

Activities for Automation

 Visual Checks to assess environmental conditions like dust and ensure


cleaning of the Automation Level1 System
 Inspection of power/control cabling
 Inspection of control circuitry
 Inspection of earthing
 Trouble shooting/ fault tracing
 Tightening of Control and Power Cables in the Panels
 Checking Profibus Connectivity and other connectivity of the existing Level1
System
 Alarm & Event Monitoring and recommendations
 Checking System Loads and memory and taking preventive actions
 Visual Checks.
 Program back-up, wherever required
 Report after every maintenance activity

The above activities will be carried out by Non-resident ABB engineers.

Activities for LV Drives

 Visual Checks to assess environmental conditions like dust and ensure


cleaning of the drive systems
 Inspection of drives & environment
 Review of Drive parameters with respect to protection and safety
 Tuning of drives if need be based on process requirement
 Inspection of fan and cooling systems
 Inspection of ribbon and fiber optic cables
 Inspection of power/control cabling
 Inspection of control circuitry
 Inspection of earthing
 Configuration of fault loggers wherever applicable and possible
 Trouble shooting/ fault tracing
 Program/Parameter backups
Report after every maintenance activity

The above activities will be carried out by Non-resident ABB engineers.

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3..2. Frequency
 The visits for performing the preventive maintenance activities for
Automation will be limited to 4 visits per year. Each visit shall be
limited to a total of 3 man-days.
 The visits for performing the preventive maintenance activities for
Drives will be limited to 4 visits per year. Each visit shall be limited
to total of 3 man-days.

3..3. Working Hours


 Mon-Fri of every week from 9 AM to 6 PM excluding general
holidays

3..4. KPI
 Completion of maintenance activities within the mutually agreed
schedule /time frame.
 Submission of maintenance activity report within 1 day of
completion of activity

3..5. Breakdown Calls

3..5.1. Activities
 Resolution of breakdown issues related to ABB PLC, LV Drives & Control
System of Plate Mill.
 Breakdown analysis report after every such activity

3..5.2. Frequency

 A specific lead time is required for the arrival of the engineer from
Bangalore & the same shall be between 48-60 hours.

 Customer shall permit ABB engineer access to the system at all


times for the purpose of carrying out maintenance, inspections and
audit.

 ABB engineer will exercise in performing the services the standard


of care, skill and diligence normally exercised in performing
comparable services.

3..5.3. KPI
 Reporting of engineer from Bangalore or other stations to attend breakdown
calls between 48-60 hours of reporting of the issue

 Submission of breakdown activity and analysis report within 1 day of


completion of activity

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3..5.4. Schedule of AMC Visits

During each Preventive Maintenance Visit one engineer, for the


automation systems and One Engineer for Drive Systems will visit
the site as per the scope & frequency mentioned in this offer.

1) First Preventive maintenance visit (visit of 3 days maximum) has to


be carried out within the months 1-3 of the 1 year contract. In case
the same has not been performed in the stipulated time & the reason
is not attributable to ABB then it will be treated as completion of first
visit.

2) Second Preventive maintenance visit (visit of 3 days maximum) has


to be carried out within the months 4-6 of the 1 year contract. In case
the same has not been performed in the stipulated time & the reason
is not attributable to ABB then it will be treated as completion of
Second visit.

3) Third Preventive maintenance visit (visit of 3 days maximum) has to


be carried out within the months 7-9 of the 1 year contract. In case
the same has not been performed in the stipulated time & the reason
is not attributable to ABB then it will be treated as completion of Third
visit.

4) Fourth Preventive maintenance visit (visit of 3 days maximum) has to


be carried out within the months 9-12 of the 1 year contract. In case
the same has not been performed in the stipulated time & the reason
is not attributable to ABB then it will be treated as completion of
Fourth visit.

4. Tools & Tackles

Laptop, with the required software will be maintained by the engineer, will be preloaded
with the following maintenance tools:

 Service Pro
ABB’s Service Pro 3.0 Service Management System collects, manages and applies global
best practices for automation and process service activities to improve reliability, ensure
compliance and increase return on your automation investment. Benefits are:
 Increased automation reliability  Maximized system performance
 Higher resource utilization  Lower parts costs
 Better business decisions  Improved service effectiveness
 Lower total cost of ownership  Continuously updated best practices
 Longer equipment life

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AMC Offer for ABB Automation for Plate Mill at NAMCO Industries, Khopoli

With Service Pro 3.0, service engineers in your facility benefit from knowledge accrued
from years of ABB’s experience in delivering proven and consistent service for process
automation and industrial processes.
The foundation of ABB Service Pro 3.0 is a comprehensive knowledge database containing
libraries of best practices for servicing ABB automation and ABB-automated processes.
Service Pro 3.0 empowers ABB service engineers to develop and evolve these practices,
which are documented, collected, integrated and deployed to make them available globally
for continuous improvement at every site using Service Pro 3.0.
Service Pro 3.0 is designed as a series of modules that address important service areas:
 Maintenance Management: Service engineers easily follow scheduled service work orders
to provide best service practices for high-quality, consistent service. Provides information
and reports through a configurable interface that gives users the ability to view activities
and track trends. All service activities can be scaled from a single process to an entire
facility or across multiple sites.

 Parts Management: It gives fast access to ABB process automation parts information.
Defines spare parts needs, delivers lists of recommended parts and life cycle status, and
reports on parts inventories. Parts activities are planned and scheduled to ensure
consumables are replaced cost-effectively. Reports designate lifecycle status of ABB
equipment to help plan upgrades. Tracks parts on hand and defines ABB catalogue
numbers for lead time ordering, planning and executing.

 Contract Management: It helps to manage equipment lifecycles, service activities and


capital planning. Provides visibility into service activities at a single site or across multiple
facilities. Charts service activities so preventive maintenance replaces corrective
maintenance. Tracks completed work orders to allow service planning, scheduling and
labor resources to be managed effectively.

 Report Management: provides increased operational understanding of equipment and


processes, improved accounting for parts and materials, and accurate labor cost tracking.
Standard reports give detailed visibility into service operations to help identify efficient
operations and what needs improvement.

 Other items
Any other tools and tackles not listed above shall be provided by the customer to the ABB
engineers.
Any manpower or technicians/ helpers required for conducting the job shall be provided by
the customer at no additional cost.
Any Modifications will be done for running the present functionality as required for
maintenance of the commissioned system only, however any functionality enhancement
will be a matter of separate contract.

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AMC Offer for ABB Automation for Plate Mill at NAMCO Industries, Khopoli

Note: Any tool/ hardware/ software/ PC/ Server/ system etc. carried by ABB for the said
AMC contract shall be returned back to ABB, Bangalore at customer’s cost upon the
completion of the contract.

5. Summary - Scope of work and Proposal:

Following is some key information on the number of, preventive visits and emergency visits.

Sl. No. Description Remarks


1 Preventive Maintenance Visits from 3 Visits Maximum and each visit
Bangalore or other location for PLC, LV includes 3 man-days for
Drives & Control System of Plate Mill. Automation.
(1 Automation Engineer & 1 Drive 3 Visits Maximum and each visit
Engineer per visit) includes 3 man-days for LV
Drives.
(Total Days: 18)
2 Total Period of the Contract 1 year from the date of technically
and commercially cleared and
signed purchase order
3 Type of AMC Non – Comprehensive, Service
(Material/Spares Supply not
Covered)
4 System Details ABB PLC, LV Drives & Control
System of Plate Mill

6. Customer Scope of Work


Customer to provide workplace arrangement, communication medium like telephone/fax/mail
access to ABB engineers visiting site

Customer to maintain the required spare inventory as recommended by ABB. (To be discussed
separately) and spares delivery or management is not part of this offer

Provide all necessary equipment and support required for ABB personal to carry out the
maintenance program.

ABB will identify and suggest problem resolution to issues reported by customer maintenance
personnel. If the performance is affected and if the Customer chose not to carry out the
modification that has been suggested by ABB, ABB will not be responsible for the degradation
of System performance.

ABB recommends that customer be associated their engineers while at site. These will in-turn
facilitates best hands on training.
The offered contract covers only the scope defined in clearly above. In case the contract offer
scope is revised, same shall be discussed and mutually agreed upon.

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AMC Offer for ABB Automation for Plate Mill at NAMCO Industries, Khopoli

In case of necessity of any medical assistance to ABB Engineers, customer to provide the
required first aid immediately and arrange for further medical treatment with intimation to ABB
India Ltd.

If the visit is not availed by the customer due to reason not attributable to ABB, same shall be
treated as complete at the completion of the contract. There will be no price deduction on the
overall contract price in this case

7. Exclusions:
 Any Spares/Material supply
 Any service related to equipment other than specified in this offer
 Implementation of any change request i.e. any new functionality
 Any Service related to Cyclo-converter or MV Drives

8. Communication
All communication is to be addressed to people mentioned in the contacts list of this offer
document

ABB will be informed about any snag related to the automation system supplied by ABB India
Ltd, via email and phone

In case of severity of the problem and requirement of additional resources, problem shall be
escalated to ABB Bangalore.

ABB engineer will have all necessary debugging software required for onsite support and
trouble shooting of the system.

9. Exceptional Circumstances:
If our representative on your premises meets with any accident during work or become ill
during the stay at site, you should provide all necessary medical attention.

In case it becomes difficult for our personnel to continue the work due to reasons beyond their
control such as strikes, lockouts, riots, war / warlike conditions, epidemics, etc. our personnel
would be allowed to come back irrespective of the state of progress of work.

10. Other Conditions


ABB will identify and suggest problem resolution to issues reported by customer maintenance
personnel. If the performance is affected and if the customer chose not to carry out the
modification that has been suggested by ABB, ABB will not be responsible for the degradation
of system performance.

ABB request M/S NAMCO Industries, Khopoli to plan the preventive maintenance on working
days i.e, Mon-Sat.

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AMC Offer for ABB Automation for Plate Mill at NAMCO Industries, Khopoli

ABB recommends that customer should be associated with their engineers while at site. These
will in-turn facilitate best hands on training.
All the above personnel shall abide by health and safety regulations of the plant.
ABB will provide technical skills to carry out various kinds of jobs mentioned in the scope of
work and will make all reasonable efforts to complete the job without any outside assistance.
However if customer deems it necessary to call an outside assistance to complete a highly
specialized job then customer shall bear all such expenses. Decision of customer to call the
experts is exclusive and reserved and binding on us.

11. General Terms and Conditions


Our offer is subject to the terms and conditions attached as annexure to this offer

11.1 Definitions
Customer: M/s. NAMCO Industries, Khopoli.
Contractor: ABB India limited, (INABB)

11.2 Duration of Contract


1 year from the date of this contract signing

11.3 Basis of Prices


The prices quoted are in accordance with the model and scope of work specified in this
offer

11.4 Pricing
Sl. Description of Work Price Ex-Works
No. Bangalore
in INR
1 Lot price for Annual Maintenance Contract of ABB PLC, LV Drives
and Control system for Plate Mill at NAMCO Industries, Khopoli
which includes 3 number of preventive maintenance visits, each
visit limited to 3 man-days for Automation and 3 number of
preventive maintenance visits, each visit limited to 3 man-days for
Drives.
675,000
Travelling charges To and Fro, Boarding, Lodging, and Local
Conveyance for the engineers during the visit shall be in
Customer’s scope.

(Total In INR: Six Hundred Seventy-Five Thousand only)

Note: The prices quoted do not include any taxes or duties/GST and the same shall be
charged as applicable at the time of invoice and shall be payable by M/s. NAMCO
Industries, Khopoli at actuals. At present GST @18% is applicable. SAC for the
maintenance job shall be 998717.

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AMC Offer for ABB Automation for Plate Mill at NAMCO Industries, Khopoli

Utilization of man days in excess of the above shall be charged extra as per the below
charges.

Per Diem Charges


For ABB India Personnel – Rs. 37,500/- (Rs. Thirty-Seven Thousand Five Hundered Only)
per man day between 8.00AM & 6.00PM excluding Sundays & Holidays.

The per diem rate does not include cost of travelling, lodging, boarding and local
conveyance at site. All such expenses shall be to Buyer’s account.
Overtime Charges

Any work requested by the Buyer before or after these hours shall be charged as overtime
equal to 2 times the normal per Hour rate.

11.5 Taxes and Duties

The prices quoted do not include any taxes or duties/GST and the same shall be charged as
applicable at the time of invoice and shall be payable by M/s. Namco Industries, Khopoli at
actuals. At present GST @18% is applicable. SAC for the maintenance job shall be 998717.

11.6 Terms of Payment


 25% of the order value with taxes & duties after First visit or Quarter-1.
 25% of the order value with taxes & duties after Second visit or Quarter-2.
 25% of the order value with taxes & duties after Third visit or Quarter-3.
 25% of the order value with taxes & duties after Fourth visit or Quarter-4.

11.7 Payment Modality


Contingent higher costs for INABB, resulting from delays or other difficulties in fulfilling
the Contract, not attributable to the INABB, have to be borne by the Customer.

 Terms & Conditions of Sale


o Please refer the enclosed General Terms & Conditions of Sale.

11.8 CANCELLATION
The Contractor reserves the right to cancel the Contract by giving written notice to each
other in the event of material breach of the terms and conditions mentioned herein. In
the event of such cancellation, the Customer shall pay to the Contractor: a) the unpaid
balance due for the work actually performed and b) all direct costs incurred by the
Contractor due to the cancellation.

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11.9 Change in Scope of Work


The prices quoted are in accordance with the scope of work specified in this offer.
The Customer shall compensate any change in scope of work of INABB arising out of
changes in the scope. INABB shall maintain a record of such changes. Any increase or
decrease in the price shall be mutually discussed and agreed before INABB undertakes
the execution of such additional scope.

Any change with respect to scope, specification and schedule shall be communicated
with proper amendment of Contract at a mutually agreed change in price and duration.
ABB shall take up the change(s) for execution upon receipt of the amendment. If the
changes are identified by ABB, then the same will be communicated to the NAMCO
Khopoli with 15 (fifteen) days from the date of identification and NAMCO Khopoli will
revert with their consent within 7(seven) days and followed by an amendment as per
mutual agreement.

11.10 FORCE MAJEURE CONDITIONS


Neither party shall be liable for any loss, damage, failure or delay in performing its
obligations under the Contract to the extent directly or indirectly caused by or arising
from an event of Force Majeure, which shall include but not be limited to acts of God,
acts of governmental authorities, earthquakes, strikes, fire, war, flood, epidemics, civil
unrest, riots or other causes beyond its reasonable control. The delivery date shall be
extended for a period equal to the time lost by reason of delay plus such additional time
as may be reasonably necessary to overcome the effect of the delay.

11.11 LIMITATION OF LIABILITY


Notwithstanding anything contained herein, the Supplier’s/Tenderer’s maximum
aggregate limit of liability whether under and/ or in connection with this contract or the
performance or non-performance thereof or as a result of any fundamental breach of
contract, warranty including termination of this contract by the Owner shall not exceed
the total contract price or payments received, whichever is lower.

11.12 CONSEQUENTIAL DAMAGES


Notwithstanding any other provision of the contract, neither party shall, under any
circumstances be liable to the other for loss of profits, loss of revenues, loss of use, loss
of production, loss of opportunity, costs of capital or costs connected with interruption of
operation, loss of anticipated savings or for any special, indirect or consequential
damage or loss of any nature whatsoever.

11.13 DISPUTE RESOLUTION


All disputes arising in connection with this Agreement / Purchaser Order shall be finally
settled and governed by the provisions of Arbitration and Conciliation Act, 1996. The
arbitration panel shall consist of three arbitrators, one to be appointed by each Party
and the third arbitrator shall be appointed by the two appointed arbitrators. The third
arbitrator shall serve as a chairman. The award of the arbitral tribunal shall be final and

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binding on both Parties. The place of arbitration shall be Bangalore / Mumbai or any
major city in India. The proceedings shall be conducted in English language.

11.14 SUSPENSION AND POSTPONEMENT OF CONTRACT


I. Without prejudice to the rights of the NAMCO Khopoli pursuant to this Contract,
on or/and at any time after the Effective Date of the Contract, the NAMCO
Khopoli, by giving verbal OR written notice to the ABB, may suspend
performance of Parties’ obligations under the Contract for the reasonable period
(max 30 days) mentioned in the written notice of suspension without any
additional cost and liability on the NAMCO Khopoli. Any notice of suspension,
which is communicated verbally, shall be confirmed in writing by either party
within seven (7) days after communication. However, ABB shall be entitled for
suitable time extension without LD during suspension for reasons not
attributable to ABB. Upon expiry of such period, the notice served under this
Clause shall be deemed to be revoked automatically unless extended in writing.
In case of suspension extending for more than 1.5 months ABB shall be entitled
for cost compensation and further time extension without LD which shall be
mutually discussed and agreed with the NAMCO Khopoli.
II. Notwithstanding anything contained in the Contract, if, it is in the reasonable
opinion of the NAMCO Khopoli, that there is a genuine and bonafide business
and/or operational issue pertaining to and/or relating to the project requiring the
NAMCO Khopoli to postpone the Time Schedule, the NAMCO Khopoli may, by
a written notice to the ABB, postpone the Time Schedule for a reasonable
period (maximum upto 30 days) specified in the notice without bearing any
additional cost and liability. However, ABB shall be entitled for suitable time
extension without LD during suspension for reasons not attributable to ABB. In
case of suspension extending for more than 1.5 months ABB shall be entitled for
cost compensation and further time extension without LD, which shall be
mutually discussed and agreed with the NAMCO Khopoli.

11.15 CONTRACT PRICE & VALIDITY


The Contract Price which is excluding Taxes and Duties is made on a firm and fixed
price basis except for any change in scope/technical specification, duration (not
attributable to ABB) and statutory variation and consists of the prices for all the
materials and services as mentioned in out technical scope.
The Contract Price shall remain firm and fixed till the ORIGINAL Delivery Date. If the
Delivery Date is extended for the reasons NOT attributable to ABB and the total
execution period exceeds one (1) year then IEEMA Price Variation is applicable. For
IEEMA calculation, we shall consider the base date will be the effective date of Contract
and the actual date of delivery of the materials and services.
Prices are Inclusive of Packing & Forwarding, Freight till NAMCO Khopoli’s site. ABB
shall submit relevant documents to NAMCO Khopoli for availing benefits of Input tax
credit.

11.16 DELAY BY PURCHASER


In case SELLER’s performance is delayed due to any act of omission on the part of
PURCHASER or any third party engaged by PURCHASER or the end customer then

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the SELLER shall be given due extension of time for the completion of the scope, for a
period not less than the duration of the resultant delay in the SELLER's performance of
the obligations. PURCHASER shall grant appropriate cost compensation along with
time extension to the SELLER

11.17 PRICING AND DELIVERY ASSUMPTIONS


Price and delivery is subject to adjustment for (i) any increase in cost or (ii) delays in the
delivery of goods or services arising as a result of:
1. an epidemic or contagion in the country in which the contract is performed or in any
other country where labour, goods, materials or equipment required for the performance
of the contract are sourced, manufactured, assembled or exported from; or
2. controls, restrictions or other measures put in place by one or more competent
authorities in response to such epidemic or contagion described above; or
3. any measures taken by SELLER to prevent or mitigate any health risk.

In India, according to the Office Memorandum on Force Majeure Clause ("FMC") issued
by Ministry of Finance No.F.18/4/2020-PPD dt. Feb 19, 2020 disruption of supply
chains due to spread of corona virus in China or any other country will be covered in the
Force Majeure Clause. Further in March, 2020 Government of India has declared
Covid19 as a “notified disaster” and World Health Organization (WHO) has categorized
Covid19 as a pandemic situation. The Parties [i.e. Purchaser and Seller] are aware of
the current outbreak of the Covid19 worldwide which impacts or may impact the normal
business and execution of this Contract. The Parties agree that ABB is entitled to any
potential cost compensation, time extension, or other reasonably required adjustments
in the Contract, if any consequences, whether directly or indirectly resulting out of, or in
connection with the Covid19 outbreak, lead to delays in delivery of goods or provision of
services, supplies or otherwise affect ABB’s contractual obligations and/or duties.

11.18 VALIDITY OF QUOTATION:


Our offer is valid for your acceptance until 30th March 2021. Thereafter it shall be subject to
written confirmation from us.

We hope that our offer is in line with your requirement. Should you need any more
information / clarifications, please do contact us.

Thanking you and assuring our best services all the time.

Yours faithfully,
For ABB India Limited
Srikanth K
Service Sales
BU – IA-PI

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ABB GENERAL TERMS AND CONDITIONS 
SALE OF PRODUCTS AND / OR SERVICES 
Dollars [for export order] and with respect to Products Ex 
1. Definitions 
works pursuant to INCOTERMS latest version.  
1.1. ABB: means the legal entity of the ABB Group providing 
4. Taxes & Duties: 
Products  and/or  Services  to  Purchaser  under  the 
Contract.  4.1. Except for taxes levied on ABB on net income, prices are 
exclusive of all taxes, duties, fees, interest or other 
1.2. Affiliate: means any entity, whether incorporated or not, 
charges of any nature, including but not limited to   
which  presently  or  in  the  future,  directly  or  indirectly 
CGST/SGST/IGST/UTGST or any other taxes, import, 
owns, is owned by or is under common ownership with, 
export, customs or any other duties or fees, 
by virtue of a controlling interest of 50 % or more of the 
administrative fees, or any other similar charges 
voting rights or the capital, a party to the Contract. 
(hereinafter referred to as “Taxes”). Any such Taxes shall 
1.3. Contract:  means  the  terms  and  conditions  contained  in  be borne and paid by Purchaser and if assessed on ABB, 
these  General  Terms  and  Conditions  (“GTC”),  together  Purchaser shall reimburse ABB, including, if any, 
with  any  Special  Terms  and  Conditions  (“STC”)  agreed  penalties, costs, assessments and interest relating 
upon in writing between ABB and Purchaser with regard  thereto.  
to  supply  of  the  Products  and/or  Services,  including  a  4.2. All travel expenses incurred with the provision of Services 
purchase  order  issued  by  Purchaser  provided  such  shall  be  for  the  account  of  Purchaser.  Travel  expenses 
purchase  order  has  been  acknowledged  by  ABB  (the  include: (a) fares for journey by rail, sea, air, car and/or 
“Order Acknowledgement”).  bus;  (b)  carriage,  freight  and  customs  duties  as  well  as 
1.4. Contract Price: means the price for supply of the Products  insurance  due  in  connection  with  personal  effects, 
and/or Services as finally agreed upon between ABB and  instruments and tools required for the Services, including 
Purchaser in the Contract.  necessary costs for overweight on air freight; and (c) all 
out‐of‐pocket expenses incurred by ABB for the Services 
1.5. Gross Negligence: means any act or omission on the part 
ordered by Purchaser, such as internet use, facsimile and 
of  ABB  which  is  a  result  of  a  deliberate,  conscious  and 
telephone calls.  
willful  disregard  of  any  consequences  of  such  act  or 
omission  and  which  causes  grave  and  harmful  5. Invoicing 
consequences to person and property.  5.1. Purchaser  shall  provide  complete  details  of  Bill  To,  Ship 
1.6. Products:  means  equipment,  parts,  material,  supplies,  To,  Name  &  Address  with  relevant  GST  Registration 
software  and  other  goods  or  products  as  exhaustively  Details. 
specified in the Order Acknowledgement.  6. Price Escalation  
1.7. Purchaser:  means  the  entity  or  person  to  which  ABB  is  6.1. If the Delivery Period agreed is more than 12 months from 
providing Products and/or Services under the Contract.   the effective date of the Contract, necessary adjustments 
1.8. Services:  means  all  labour,  advisory,  technical  and  in the Price for the changes in cost of labour and material 
engineering,  installation,  consulting  or  other  services  as  components shall be made as per the Indian Electrical and 
exhaustively  specified  in  the  Order  Electronics  Manufacturers'  Association  (IEEMA)  Index/ 
Acknowledgment/Contract.  RBI Wholesale Price Index. 

2. General  7. Title & Risk Transfer 

2.1. These GTC apply to any offer, sale or supply of Products  7.1. The  title  of  ownership  and  property  for  the  Products 
and/or Services by ABB.   supplied  shall  pass  on  to  the  Purchaser  as  per  the 
INCOTERMS applicable. 
2.2. These  GTC  shall  apply  and  have  priority  over  any  other 
conditions,  notwithstanding  anything  to  the  contrary  in  8. Road Permit/Way Bill 
Purchaser’s  request  for  quotation,  purchase  order,  any  8.1. Road Permit/Way Bill/ any other Forms as per the laws, 
other  document  or  agreement,  unless  deviations  from  wherever applicable, shall be issued by the Purchaser to 
these GTC are explicitly agreed upon in writing between  ABB/Consignor before dispatch clearance. 
authorized representatives of  ABB and  Purchaser or are 
9. Income Tax‐TDS (Tax Deducted at Source) Certificate     
set forth in the Order Acknowledgement. 
9.1. Income  Tax‐TDS,  shall  be  deducted  in  compliance  of 
3. Prices 
applicable  laws  of  the  Purchaser  &  the  Purchaser  shall 
3.1. Unless  specified  otherwise  in  writing,  all  prices  are  issue  Income  Tax‐TDS  Certificate  within  prescribed  time 
deemed to  be  in  Indian Rupees (INR) and United  States  period to ABB. 
9.2. Purchaser  shall  provide  the  details  of  applicability  and 
availability  of  any  exemptions  available  under  Indian 
taxation related laws & regulations. 

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10. Payment  right  to  an  extension  of  time  and  compensation  for 
additional cost resulting from such delay. 
Except  as  otherwise  agreed  by  ABB  in  writing,  the  following 
payment terms shall apply:  11.6. If  any  Products  cannot  be  delivered  to  or  received  by 
10.1. Payment  shall  be  made  in  full,  free  and  clear  of  all  Purchaser  when  ready  due  to  any  cause  not  directly 
deductions, withholding or offset, within 30 calendar days  attributable  to  ABB,  ABB  will  notify  Purchaser  and  then 
from the date of invoice. Payment shall only be deemed  may ship Products to a storage facility, including a facility 
to have been effected when ABB’s account has been fully  within the place of manufacture, or to an agreed freight 
and irrevocably credited.  forwarder. If ABB places Products in storage or if Products 
are detained at any port, the delivery of the Products shall 
10.2. Any  advance  payments  (along  with  release  of  Letter  of 
be  deemed  to  be  completed  in  accordance  with  the 
Intent / Purchase Order) and progressive payments such 
Contract, and the following conditions shall apply: (i) all 
as  against  submission  of  unpriced  sub‐vendor  POs, 
risk of loss or damage shall immediately pass to Purchaser 
submission  of  drawings  etc.  made  by  the  purchaser 
if they had not already passed; (ii) any amounts otherwise 
should be along with applicable GST. The payment against 
payable to ABB upon delivery or charges incurred by ABB, 
Supply should be along with the balance GST (completing 
such as for  preparation for and placement into storage, 
payment of 100% GST). 
handling,  inspection,  preservation,  insurance,  storage, 
10.3. Bank Guarantee if any furnished for payment of advance  demurrage, removal and any Taxes,  shall be  payable by 
(ABG)  shall  be  effective  only  upon  receipt  of  the  Purchaser  upon  submission  of  ABB’s  invoices;  and  (iii) 
corresponding  payment  in  ABB  account.  ABG  shall  be  when conditions permit and upon payment of all amounts 
valid up to the delivery period per contract/PO. ABG shall  due hereunder, ABB shall resume delivery of Products to 
be  reduced  in  value  every  quarter  to  the  extent  of  the originally agreed point of delivery. 
advance amount adjusted against deliveries made.  
11.7. Unless  claims  for  shortages,  damage  or  other  errors  or 
10.4. If  Purchaser  deducts  or  withholds  any  Taxes,  Purchaser  deviations  of  or  to  the  Products  are  made  in  writing  by 
shall pay additional amounts to ABB to cause the amounts  Purchaser to ABB within 5 (five) calendar days of delivery, 
ABB actually receives net of deducted or withheld Taxes  Purchaser shall be deemed to have accepted quantity and 
to equal the full Contract Price. Purchaser shall provide to  quality  of  the  Products  delivered  by  ABB  as  being  in 
ABB within one month accurate official receipts from the  accordance with the Contract. 
appropriate  governmental  authority  for  deducted  or 
11.8. Unless any claims for non‐conformity of the Services are 
withheld Taxes. 
made  in  writing  by  Purchaser  to  ABB  within  5  (five) 
10.5. In case payment of invoices by Purchaser is delayed, ABB  calendar  days  of  completion  of  the  Services,  Purchaser 
shall be entitled to charge a late payment charge of 1.5 %  shall be deemed to have accepted the Services provided 
(one  point  five  percent)  or  the  maximum  permitted  by  by ABB as being in accordance with the Contract. 
law whichever is less on any amount overdue for payment 
11.9. For  ABB’s  performance  of  the  Services,  Purchaser  shall 
for  each  calendar  month  or  fraction  thereof  and  ABB’s 
provide at its costs: 
collection efforts including reasonable attorney fees until 
payment is received.  11.9.1. ABB’s personnel with free access to the work site, 
working  permits  or  any  other  entry,  exit  or 
11. Delivery Terms and Performance of Services 
residence permits necessary for ABB to perform its 
11.1. Delivery  of  the  Products  shall  be  Ex‐Works,  consignor’s  obligations under the Contract; 
place pursuant to INCOTERMS 2010. 
11.9.2. ABB’s personnel with assistance to obtain visas; 
11.2. Delivery of the Products in installments, partial delivery or 
11.9.3. ABB  with  assistance  regarding  any  customs 
delivery  in  advance  to  the  delivery  schedule  shall  be 
formalities; 
permitted. 
11.9.4. ABB  with  information  regarding  local  laws  and 
11.3. Delivery  times  are  approximate  and  are  dependent 
working conditions; 
amongst other on receipt of information required by ABB. 
11.9.5. necessary  fuel,  lubricants,  water,  electricity, 
11.4. ABB shall retain a lien over the Products until Purchaser 
compressed air and cleaning facilities; 
has in respect of such Products:  
11.9.6. Air‐conditioned  facilities  with  available  potable 
(a) made payment in full (in cash or cleared funds); and 
water for ABB’s personnel. 
(b) paid all other sums which are or which become due 
11.10. If Purchaser provides or requests ABB to install, assemble, 
to ABB under the terms of the Contract. 
maintain,  service  or  repair  any  non‐ABB  parts,  ABB 
11.5. In  the  event  ABB  is  delayed  in  performing  any  of  its  reserves the right to reject such request and to terminate 
obligations  under  the  Contract  due  to  any  cause  not  the Contract or part thereof. In the event ABB agrees to 
directly and solely attributable to ABB, ABB shall have the  Purchaser’s request, Purchaser agrees to save, indemnify 
and hold harmless ABB against any and all losses, claims, 

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expenses,  liabilities,  damages  and  costs  whatsoever  13.2. Service Warranty 
caused by or related to, whether directly or indirectly, the 
13.2.1. ABB  warrants  that  the  Services  shall  be  free  of 
non‐ABB parts. 
defects in workmanship for  a period of 3 (three) 
12. Freight & Insurance    months  after  completion  of  the  Services  (the 
“Service Warranty Period”). 
12.1. Purchaser  shall  arrange  for  transportation  &  insurance 
and all the incidental costs shall be borne by Purchaser.  13.2.2. If the Services do not meet the warranty set forth 
in Clause 6.2.1, Purchaser shall promptly, however 
13. Warranty 
at the latest within 7 (seven) calendar days after 
13.1. Product Warranty  Purchaser became aware or should have become 
13.1.1. ABB  warrants  that  the  Products  shall  be  free  of  aware thereof, and in any event on or before the 
defects  in  title,  material  and  workmanship  for  a  expiry of the Service Warranty Period, notify ABB 
period  of  12  (twelve)  months  from  delivery  (the  in  writing.  If  Purchaser  fails  to  notify  ABB 
“Product Warranty Period”).   according to the foregoing, it loses its right to have 
the Services re‐performed and to submit any claim 
13.1.2. If the Products do not meet the warranty set forth 
related  to  such  defect.  Upon  timely  notification, 
in Clause 6.1.1, Purchaser shall promptly, however 
ABB  shall  re‐perform  the  Services  in  accordance 
at the latest within 7 (seven) calendar days after 
with the conditions set forth in these GTC. 
Purchaser became aware or should have become 
aware thereof, and in any event on or before the  13.2.3. The warranty  period for Services  that  have  been 
expiry of the Product Warranty Period, notify ABB  re‐performed  shall  be  1  (one)  month  from  the 
in  writing.  If  Purchaser  fails  to  notify  ABB  date of completion of the re‐performed Services. 
according to the foregoing, it loses its right to have  13.2.4. Under no circumstances shall the warranty period 
the  defect  remedied  and  to  submit  any  claim  of  any  Services,  including  re‐performed  Services, 
related  to  such  defect.  Upon  timely  notification,  extend  for  a  period  in  excess  of  6  (six)  months 
ABB  shall,  at  ABB’s  option,  repair  or  replace  the  following  the  date  of  commencement  of  the 
defective Products. Purchaser shall bear the costs  Service  Warranty  Period  of  the  originally 
of  access  (including  removal  and  replacement  of  performed Services. 
systems,  structures or other parts of Purchaser’s 
13.3. For  any  warranty  claim,  Purchaser  shall  have  the 
facility),  dismantling,  decontamination, 
responsibility  to  establish  that  its  claim  is  covered  by 
reinstallation  and  transportation  of  Products  to 
ABB’s warranty. 
ABB and back to Purchaser. 
13.4. The warranties specified under this Clause 6 are exclusive 
13.1.3. The warranty period for Products that have been 
and in lieu of all other warranties of quality, quantity and 
repaired or replaced shall be 6 (six) months from 
performance, whether written, oral or implied. Any other 
the date  when the repaired or replaced part has 
warranty  is  hereby  disclaimed.  The  remedies  stated 
been placed in service. 
herein  constitute  Purchaser’s  exclusive  remedies  and 
13.1.4. Under no circumstances shall the warranty period  ABB’s entire liability for any breach of warranty. ABB does 
of  any  Product  or  part  of  such  Product,  not  warrant,  neither  expressly  nor  impliedly,  the 
irrespective of whether as originally supplied or as  Products’  or  Services’  merchantability  or  fitness  for  a 
repaired or replaced, extend for a period in excess  particular purpose. 
of  18  (eighteen)  months  following  the  date  of 
14. Limitation of Liability 
commencement  of  the  Product  Warranty  Period 
of the originally supplied Product.  14.1. In  no  event  shall  ABB,  its  suppliers,  sub‐contractors, 
employees  and  Affiliates,  be  liable  for  any  losses  or 
13.1.5. ABB  does  not  warrant  Products  (irrespective  of 
damages  that  are  special,  indirect,  incidental, 
whether  as  originally  supplied  or  as  repaired  or 
consequential or punitive, whether in contract, warranty, 
replaced): 
tort,  negligence,  strict  liability  or  caused  otherwise, 
(a) against normal wear and tear;  including but not limited to, loss of actual or anticipated 
(b) used  in  a  manner  contrary  to  ABB’s  profits or revenues, loss of use of the Products, costs of 
instructions;  substitute  products,  costs  of  capital,  downtime  costs, 
delays and claims of Purchaser’s customers or any other 
(c) comprising  of  material  provided  by  or  a 
third party for any damages. 
design specified by Purchaser; or 
14.2. In  no  event  shall  ABB,  its  suppliers,  sub‐contractors, 
(d) repaired, maintained, or modified against or 
employees  and  Affiliates,  be  liable  for  any  damage  to 
otherwise  not  in  compliance  with  ABB’s 
equipment  or  property  caused  by  the  Products  after 
recommendations or instructions. 
delivery. 

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14.3. In the event that the validity of the Contract is less than 1  use  of  (i)  any  nuclear  facilities,  including,  but  not 
(one)  year,  the  maximum  liability  of  ABB,  its  suppliers,  limited  to,  nuclear  power  plants,  nuclear  fuel 
sub‐contractors,  employees  and  Affiliates,  whether  in  manufacturing  plants,  uranium  enrichment  plants, 
contract,  warranty,  tort,  negligence,  strict  liability  or  spent nuclear fuel stores or research reactors, (ii) any 
caused  otherwise,  with  respect  to  any  and  all  claims  missile technology or chemical or biological weapons 
connected with the Contract, shall in no case exceed the  or  applications,  or  (iii)  flight,  navigation  or 
lesser of the Contract Price or the price allocable to the  communication of aircraft or aircraft ground support 
Products or parts thereof or Services which give rise to the  equipment.  
claim. 
15.3. Purchaser  must  not  re‐sell  nor  otherwise  supply  in 
14.4. In the event that the validity of the Contract is more than  whatsoever  way  Products  to  any  third  party  of  which 
1 (one) year, the maximum liability of ABB, its suppliers,  Purchaser knows or is supposed to know that it intends to 
sub‐contractors,  employees  and  Affiliates,  whether  in  use the Products in any way violating Clauses 8.1 and/or 
contract,  warranty,  tort,  negligence,  strict  liability  or  8.2. 
caused  otherwise,  with  respect  to  any  and  all  claims 
15.4. If  requested,  Purchaser  shall  provide  ABB  with  an  end‐
connected with the Contract, shall in no case exceed the 
user  certificate  signed  by  Purchaser’s  authorized 
lesser of the  annual average Contract  Price or the price 
representative,  which  shall  be  subject  to  ABB’s 
allocable  to  the  Products  or  parts  thereof  of  Services 
reasonable  approval,  and  confirming  that  the  end‐user 
which give rise to the claim. 
shall  comply  with  Clause  8.2,  or  any  other  information 
14.5. ABB’s liability shall terminate upon the expiration of the  requested by ABB. Until it has received such certificate or 
applicable warranty period.  information,  ABB  shall  be  entitled  to  suspend  the 
performance under the Contract. The end‐user certificate 
14.6. The limitation of liability as defined in this Clause 7 shall 
shall  form  part  of  the  Contract,  and  any  breach  by 
prevail  notwithstanding  anything  to  the  contrary  in  any 
Purchaser  or  any  for  whom  Purchaser  is  liable  (which 
other provision in the Contract. 
shall, without limitation, include the end‐user) of any of 
14.7. If  Purchaser  is  supplying  Products  to  a  third  party,  the provisions in Clause 8.2, shall be deemed a material 
Purchaser  shall  require  the  third  party  to  agree  to  be  breach of the Contract by Purchaser, and shall entitle ABB 
bound by this Clause 7. If Purchaser does not obtain such  to  terminate  the  Contract  forthwith  by  notice  to 
agreement for ABB’s benefit, Purchaser shall indemnify,  Purchaser. In the event of such termination or otherwise, 
defend and hold ABB harmless from and against any and  Purchaser shall compensate ABB for any damage and loss 
all  claims  made  by  any  third  party  in  excess  of  the  sustained as a result of such breach of the Contract and 
limitations and exclusions of this Clause 7.  shall  keep  ABB,  and  any  of  its  Affiliates,  and  their 
15. Restriction on export and use of Products and/or Services  respective officers, directors, and employees indemnified 
against  any  claims  and  liabilities  arising  out  of  such 
15.1. Purchaser  acknowledges  and  agrees  that  any  supply  of 
breach. 
Products and/or Services shall be subject to all applicable 
domestic  and/or  foreign  laws  and  regulations  regarding  16. Intellectual Property Rights 
export control, which shall be applicable to the Contract  16.1. Any  patent,  software,  design,  copyright,  trademark  or 
according to the wording valid at the time. Purchaser shall  other intellectual property right (“IPR”) being part of the 
neither directly nor indirectly export, re‐export or import,  Products  and/or  Services,  whether  owned  or  held  by 
any supply from or provided by ABB to any jurisdiction for  limited right, registered or not, is and shall remain the sole 
which  an  import  or  export  license  or  any  other  license,  and exclusive property of ABB or its Affiliates. Purchaser 
permit,  consent  or  approval  (“Approval”)  is  required  will not acquire any ownership right or ownership title in 
without  first  obtaining  such  Approval.  Purchaser  shall  such  IPR.  Purchaser  is  hereby  granted  with  a  non‐
undertake that all third parties receiving such supply from  exclusive, non‐transferable, limited license to use the IPR 
Purchaser comply with this requirement.  subject to the following: (i) The IPR may be used only in 
15.2. The  Products  and/or  Services  are  provided  on  strict  conjunction with equipment specified by ABB; (ii) the IPR 
condition that:   shall be kept strictly confidential; (iii) the IPR shall not be 
copied,  reverse  engineered,  or  modified;  and  (iv) 
(a) the Products and/or Services are solely for civil use;  
Purchaser’s  right  to  use  the  IPR  shall  terminate 
(b) the Products and/or Services are not to be supplied  immediately when the specified equipment is no longer 
to any jurisdiction, whether directly or indirectly, or  used by Purchaser or when otherwise terminated. 
for any application where such supply or application 
16.2. In  case  Products  and/or  Services  contain  any  software 
is prohibited by any applicable law or regulation; and  
owned by a third party, license terms and conditions as 
(c) the Products and/or Services will not in any way be  determined by such third party governing such software 
installed, used or applied in or in connection with the  shall prevail over these GTC with regard to their subject. 
planning,  construction,  maintenance,  operation  or  In case such license terms and conditions are not provided 

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SALE OF PRODUCTS AND / OR SERVICES 
to Purchaser by ABB, Purchaser is obliged to ask the third  was  disclosed  to  and  approved  in  writing 
party  owning  the  software  contained  in  the  Products  by ABB prior to the date of the Contract,  
and/or  Services  for  the  applicable  license  terms  and  (iv) which  comprises  any  modifications  of  or 
conditions.  In  any  case,  Purchaser  is  obliged  strictly  to  alterations to the Products not approved in 
comply  with  such  third  party  license  terms  and  writing  by  ABB  prior  to  the  date  of  the 
conditions.  Contract.  
(c) The  infringement  or  allegation  of  the  infringement 
16.3. In case Purchaser becomes aware or should have become 
was  not  caused  by  a  Product  implementing  any 
aware  of  any  claim  of  infringement  or  allegation  of 
instructions  contrary  to  or  used  against  ABB’s 
infringement  of  third  party  IPR,  Purchaser  shall 
recommendations.  
immediately  notify  ABB  in  writing  thereof,  failing  which 
16.6. This  Clause  9  states  ABB’s  entire  liability  for 
ABB  shall  have  no  obligations  to  indemnify  or  defend 
indemnification  for  third  party  IPR  infringement  by  the 
Purchaser  against  the  claim  concerned  nor  any  other 
Products. 
obligation  with  regard  to  such  third  party  IPR 
infringement.   17. General Indemnity 

16.4. Upon  receipt  of  such  timely  notification  by  Purchaser,  Purchaser, on behalf of itself and its successors, agrees to save, 
ABB may at its sole discretion decide:  indemnify  and  hold  harmless  ABB  against  any  and  all  losses, 
claims, expenses, liabilities, damages and costs whatsoever for: 
16.4.1. at  its  own  cost  to  conduct  negotiations  for  the  (i) personal injury to or death of any employee of Purchaser or 
settlement  of  any  claim  of  infringement  or  any  third  party;  and  (ii)  loss  or  damage  to  any  property  of 
allegation of infringement and any litigation that  Purchaser or any third party, except in the event such personal 
may  arise  therefrom,  to  defend  Purchaser  or  to  injury,  death,  loss  or  damage  is  a  direct  result  of  ABB's  Gross 
indemnify  Purchaser.  Purchaser  shall  not  make  Negligence. 
any admission which might be prejudicial to ABB.  18. Changes 
Purchaser shall, at the request of ABB, provide all  Each party may at any time propose changes in the schedule or 
reasonable assistance and information to ABB for  scope of Products and/or Services in the form of a draft change 
the  purpose  of  contesting  the  claim  and  order.  Some  changes  requested  by  Purchaser  may  require 
conducting  negotiations  and  litigation  for  the  analytical or investigative work to evaluate the change, and this 
settlement thereof, and shall be compensated by  evaluation work may be charged to Purchaser at prevailing rates. 
ABB for all reasonable costs incurred in so doing;  The  parties  may  mutually  agree  on  the  length  of  time  within 
which a decision shall be made regarding the change. If mutually 
16.4.2. to  procure  the  right  to  continue  use  of  the  agreed, the changes will be documented in writing by authorized 
Products;   representatives  of  each  party,  along  with  any  applicable 
adjustments  in  the  Contract  Price  or  schedule.  ABB  is  not 
16.4.3. to  modify  the  infringing  Products  to  make  them  obligated to  proceed with the changed schedule or  scope  until 
non‐infringing;  both  parties  agree  in  writing.  Unless  otherwise  agreed  by  the 
parties, pricing for additional work arising from changes in laws, 
16.4.4. to  replace  the  infringing  Products  with  non‐
rules and regulations shall be at time and material rates. 
infringing functional equivalents; or 
19. Force Majeure 
16.4.5. to remove the infringing Products and refund the 
purchase price.  Neither  party  shall  be  liable  for  any  loss,  damage,  detention, 
failure or delay in performing its obligations under the Contract 
16.5. ABB’s obligations established in Clause 9.4 shall only apply  to the extent directly or indirectly caused by or arising from an 
provided  that  all  of  the  following  conditions  (a)–(c)  are  event of Force Majeure, which shall include but not be limited to 
satisfied.   acts of God, acts (or failures to act) of governmental authorities, 
fires,  severe  weather  conditions,  earthquakes,  strikes  or  other 
(a) The  claim  arises  out  of  the  design,  if  any,  labor  disturbances,  floods,  war  (declared  or  undeclared), 
manufacture of the Product or Purchaser’s use of the  terrorists acts or acts of terrorism, epidemics, civil unrest, riots, 
Product.   acts  or  omissions  by  sub‐contractors  caused  by  any 
(b) The infringement or allegation of infringement was  circumstances  referred  to  in  this  Clause  12,  or  other  causes 
not caused by any use of the Product   beyond  its  reasonable  control.  The  delivery  date  shall  be 
extended for a period equal to the time lost by reason of delay 
(i) which  is  unlawful  or  in  breach  of  the 
plus  such  additional  time  as  may  be  reasonably  necessary  to 
Contract,   overcome the effect of the delay. ABB shall be entitled to adjust 
(ii) which  is  other  than  for  the  purpose  the Contract Price and to be reimbursed by Purchaser for all costs 
indicated in the Contract or reasonably to  reasonably  incurred  due  to  Force  Majeure,  including  but  not 
be inferred from the Contract,   limited to costs for securing, protecting and storing the Products 
(iii) which is in association or combination with  and costs for mobilization and demobilization of personnel and 
any  other  product  not  supplied  by  ABB,  equipment. 
unless  such  association  or  combination  20. Confidentiality 

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20.1. In connection with the Contract, ABB and Purchaser (as to  Clause  13.2.  In  the  event  that  efforts  to  secure 
information  disclosed,  the  “Disclosing  Party”)  may  each  confidential  treatment  are  unsuccessful,  ABB  may 
provide the other party (as to information received, the  lawfully  revise  the  Confidential  Information  to  make  it 
“Receiving  Party”)  with  Confidential  Information.  nonproprietary or to minimize the loss of its proprietary 
“Confidential  Information”  means:  (i)  all  pricing  for  value. 
Products and/or Services; (ii) all terms of the Contract; (iii) 
20.4. Purchaser  shall  not  disclose  Confidential  Information  to 
all  information  that  is  designated  in  writing  as 
ABB  unless  it  is  required  to  do  so  to  enable  ABB  to 
“Confidential” or “Proprietary” by the Disclosing Party at 
perform  its  work  under  the  Contract.  If  Purchaser  does 
the time of written disclosure; and (iv) all information that 
disclose  Confidential  Information,  Purchaser  warrants 
is orally designated as “Confidential” or “Proprietary” by 
that  is  has  the  right  to  disclose  the  information,  and 
the Disclosing Party at the time of oral disclosure and is 
Purchaser shall indemnify and hold ABB harmless against 
confirmed by the Receiving Party to be “Confidential” or 
any claims or damages resulting from improper disclosure 
“Proprietary” in writing within ten calendar days after oral 
by Purchaser. 
disclosure.  The  obligations  of  this  Clause  13.1  shall  not 
apply  as  to  any  portion  of  the  Confidential  Information  20.5. As to any individual item of Confidential Information, the 
that:  (i)  is  or  becomes  generally  available  to  the  public  restrictions of this Clause 13 shall expire the earlier of 5 
other  than  from  disclosure  by  the  Receiving  Party,  its  (five) years after the date of disclosure or 3 (three) years 
representatives or its Affiliates; (ii) is or becomes available  after termination or expiration of the Contract. 
to the Receiving Party, its representatives or Affiliates on  20.6. This  Clause  13  does  not  supersede  any  separate 
a  non‐confidential  basis  from  a  source  other  than  the  confidentiality or nondisclosure agreement signed by the 
Disclosing Party when the source is not, to the best of the  parties.  
Receiving Party’s knowledge, subject to a confidentiality 
21. Termination and Suspension 
obligation  to  the  Disclosing  Party;  (iii)  is  independently 
developed by the Receiving Party, its representatives or  21.1. In case payment of invoices by Purchaser is delayed, ABB 
Affiliates,  without  reference  to  the  Confidential  shall  be  entitled  to  suspend  performance  and  delivery. 
Information; (iv) is required to be disclosed by law, a valid  Any cost incurred by ABB in relation to such suspension 
legal process or a government agency; or (v) is approved  (including but not limited to storage costs) shall be paid 
for disclosure in writing by an authorized representative  by  Purchaser.  The  delivery  date  shall  be  extended  for  a 
of the Disclosing Party.  period equal to the time lost by reason of suspension plus 
such additional time as may be reasonably necessary to 
20.2. The  Receiving  Party  agrees:  (i)  to  use  the  Confidential 
overcome the effect of the delay. 
Information  only  in  connection  with  the  Contract  and 
permitted use(s) and maintenance of Products; (ii) to take  21.2. If, in ABB’s reasonable opinion, security or safety of ABB’s 
reasonable  measures  to  prevent  disclosure  of  the  personnel,  or  the  safe  performance  of  Services  is 
Confidential Information, except to its employees, agents  imperiled by security concerns (including but not limited 
or financing parties who have a need to know to perform  to inability to obtain adequate security protections), local 
its obligations under the Contract or to use and maintain  conditions, war (declared or undeclared), armed conflict 
Products;  and  (iii)  not  to  disclose  the  Confidential  or threatened conflict, civil unrest or riot, terrorist acts or 
Information to a competitor of the Disclosing Party. The  threats,  threat  to  safety  or  well‐being  of  Purchaser’s 
Receiving Party agrees to obtain a commitment from any  facility  or  personnel  or  ABB’s  persons  or  interests,  the 
recipient of Confidential Information to comply with the  presence of or threat of exposure to hazardous materials, 
terms of this Clause  13.2. Confidential Information shall  or  unsafe  working  conditions,  ABB  may,  in  addition  to 
not be reproduced without the Disclosing Party’s written  other rights and remedies available to it, remove some or 
consent, and the Receiving Party shall return all copies of  all of its personnel from the site, suspend performance of 
Confidential  Information  to  the  Disclosing  Party  upon  all  or  any  part  of  the  Contract,  and/or  transfer  such 
request,  except  to  the  extent  that  the  Contract  entitles  performance and supervise it from an alternate location 
the Receiving Party to retain the Confidential Information.  determined  by  ABB.  Purchaser  shall  assist  in  any 
ABB may also retain one copy of Purchaser’s Confidential  evacuation of ABB’s personnel from Purchaser’s site. The 
Information  until  all  its  potential  liability  under  the  delivery date shall be extended for a period equal to the 
Contract terminates.  time lost by any reason referred to in this Clause 14.2 plus 
such additional time as may be reasonably necessary to 
20.3. If either party or any of its representatives or Affiliates is 
overcome the effect of the delay. ABB shall be entitled to 
required by law, legal process or government agency to 
adjust  the  Contract  Price  and  to  be  reimbursed  by 
disclose  any  Confidential  Information,  that  party  agrees 
Purchaser  for  all  costs  reasonably  incurred  due  to  any 
to provide the Disclosing Party with prompt written notice 
reason referred to in this Clause 14.2. 
to  permit  the  Disclosing  Party  to  seek  an  appropriate 
protective  order  or  agency  decision  or  to  waive 
compliance by the Receiving Party with the provisions of 

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21.3. ABB shall have the right to require full or partial payment  22. Liquidated Damages  
in  advance  or  shall  be  entitled  to  suspend  or  terminate 
In case ABB has agreed in writing upon a guaranteed delivery date 
the Contract forthwith by notice:   (hereinafter  the  “Guaranteed  Delivery  Date”)  and  if  the  actual 
21.3.1. if  Purchaser  becomes  insolvent,  commences  delivery  date  is  delayed  more  than  60  (sixty)  calendar  days 
beyond the Guaranteed Delivery Date due to causes directly and 
proceedings  for  its  winding  up,  is  declared 
solely attributable to ABB, ABB shall pay Purchaser as liquidated 
bankrupt,  commences  arrangement  with  its  damages and not as a penalty, a sum equal to 0.5 % (0.5 percent) 
creditors  or  makes  an  assignment  for  the  of that portion of the Contract Price attributable to the delayed 
benefit  of  its  creditors  or  files  for  protection  Product and/or Service for each subsequent full week of delay, 
from  creditors  under  any  bankruptcy  or  up to an aggregate maximum of 5 % (five percent) of the Contract 
insolvency laws;  Price  for  all  delayed  Products  and/or  Services.  The  liquidated 
damages shall be ABB’s sole and exclusive liability for delay. 
21.3.2. if  any  representation  or  warranty  made  by 
23. Compliance 
Purchaser  herein  or  in  any  document  or 
certificate furnished by Purchaser in connection  23.1. Purchaser  hereby  warrants  that  it  will  not,  directly  or 
herewith proves to be incorrect in any material  indirectly,  and  it  has  no  knowledge  that  other  persons 
respect; or  will, directly or indirectly, make any payment, gift or other 
commitment to its customers, to government officials or 
21.3.3. if Purchaser materially fails to comply with any 
to agents, directors and employees of ABB or any other 
terms of the Contract or if it otherwise is unable 
party in a manner contrary to applicable laws (including 
to pay the Contract Price as it falls due or if at 
but not limited to the U.S. Foreign Corrupt Practices Act 
any  time  ABB  reasonably  determines  that 
and,  where  applicable,  legislation  enacted  by  member 
Purchaser’s  financial  conditions  do  not  justify 
states  and  signatories  implementing  the  OECD 
the continuation of ABB’s performance. 
Convention  Combating  Bribery  of  Foreign  Officials)  and 
21.4. If a delay is caused by Force Majeure and extends for a  shall  comply  with  all  relevant  laws,  regulations, 
period of more than 6 (six) months and the parties have  ordinances and rules regarding bribery and corruption. 
not agreed upon a revised basis for continuing the work 
23.2. Nothing  in  the  Contract  shall  render  ABB  liable  to 
at  the  end  of  the  delay,  including  adjustment  of  the 
reimburse Purchaser for any such consideration given or 
Contract Price, then either party upon 30 (thirty) calendar 
promised.  
days  written  notice,  may  terminate  the  Contract  with 
respect to the undelivered Products to which title has not  23.3. Purchaser’s violation of any of the obligations contained 
passed  yet  and/or  Services  which  have  not  been  in Clause 16.1 above may be considered by ABB to be a 
performed yet, whereupon Purchaser shall promptly pay  material breach of the Contract and shall entitle ABB to 
ABB its  termination charges  determined  in  accordance  terminate  the  Contract  with  immediate  effect  and 
with  ABB’s  standard  accounting  practices  upon  without prejudice to any further right or remedies on the 
submission of ABB’s invoices therefore.  part  of  ABB  under  the  Contract  or  applicable  law. 
Purchaser shall indemnify ABB for all liabilities, damages, 
21.5. If  ABB  terminates  the  Contract  based  on  the  foregoing, 
costs or expenses incurred as a result of any such violation 
Purchaser shall pay ABB for all Products and/or Services 
of  the  above  mentioned  obligations  and  termination  of 
completed  or  partially  completed  before  the  effective 
the Contract.  
date of termination, and ABB shall be entitled to recover 
any costs, expenses, loss or damage reasonably incurred  23.4. Purchaser  herewith  acknowledges  and  confirms  that  it 
as a result of such termination, including but not limited  has received a copy of ABB’s Code of Conduct or is aware 
to  expenses  for  repossession,  fee  collection  or  costs  of  how  to  access  the  Code  of  Conduct  online.  Purchaser 
storage during suspension.  agrees  to  perform  its  contractual  obligations  under  the 
Contract  with  substantially  similar  standards  of  ethical 
21.6. Purchaser shall have the right to terminate the Contract 
behavior.  
in  case  of  a  material  breach  of  the  Contract  by  ABB, 
provided that Purchaser has notified ABB immediately in  23.5. ABB  has  established  the  following  reporting  channels 
writing  of  such  breach  and  ABB  has  failed  to  cure  such  where Purchaser and its employees may report suspected 
breach  or  to  commence  to  cure  such  breach  within  60  violations  of  applicable  laws,  policies  or  standards  of 
calendar days after receipt of such notification.  conduct:  

21.7. Purchaser shall have the right to terminate the Contract  Web portal: www.abb.com/ethics  


forthwith  by  notice  if  ABB  becomes  insolvent  or  is  Telephone: number specified on the above Web portal  
declared bankrupt.  Mail: address specified on the above Web portal 
24. Miscellaneous 

24.1. Any notice with respect to the Contract shall be made in 
writing in English and shall be deemed to have been duly 
given  if  sent  by  courier,  facsimile or registered  letter  to 

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the party’s address and facsimile number provided in the  for compliance therewith. If a Change of Law has an effect 
Contract  (or  such  other  address/number  as  may  be  on ABB’s obligations under the Contract, Purchaser shall 
notified from time to time). Any notice shall conclusively  compensate ABB for all costs and expenses arising out of 
be deemed to have been received on (i) the next working  such  Change  of  Law  and  the  delivery  date  shall  be 
day  in  the  place  to  which  it  is  sent,  if  sent  by  facsimile,  extended for a period equal to the time lost by reason of 
subject to confirmation of uninterrupted transmission by  the Change of Law. 
a transmission report, (ii) on the second next working day 
24.9. In  the  event  of  any  illness  or  accident  affecting  any  of 
in the place to which it is sent, if sent by courier, or (iii) on 
ABB’s  personnel  in  connection  with  the  performance 
the  seventh  calendar  day  from  the  day  of  posting  (or  if 
under  the  Contract  necessitating  medical  attention  or 
such day is not a working day in the place to which it is 
hospital treatment, Purchaser shall ensure that the best 
sent,  the  following  working  day),  if  sent  by  registered 
and  appropriate  medical  facilities  and  medications  are 
letter. 
made  available  to  ABB’s  personnel.  If  it  is  necessary  to 
24.2. The  Contract  constitutes  the  entire  agreement  and  repatriate  an  ill,  injured  or  deceased  member  of  ABB’s 
understanding  between  the  parties  with  respect  to  the  personnel, Purchaser shall assist ABB in arranging for such 
subject  matter  of  the  Contract  and  supersedes  all  prior  repatriation in the safest and most expedient manner. All 
agreements and  understandings  (both written and  oral)  costs  incurred  under  this  Clause  17.9  shall  be  borne  by 
between the parties relating thereto.  Purchaser. 
24.3. No  provisions  of  the  Contract  may  in  any  respect  be  24.10. The  following  Clauses  shall  survive  termination  or 
waived or amended, unless such waiver or amendment is  cancellation of the Contract: 4 (Taxes & Duties), 8 (Road 
made  in  writing  and  signed  by  duly  authorized  Permit/Way  Bill),  9  (Income  Tax‐TDS  (Tax  Deducted  at 
representatives of both parties.  Source)  Certificate), Clause  14  (Limitation  of  Liability), 
Clause  15  (Restriction  on  export  and  use  of  Products  & 
24.4. ABB may assign or novate its rights and obligations under 
Services), Clause 16 (Intellectual Property Rights), Clause 
the  Contract,  in  part  or  in  whole,  to  any  of  its  Affiliates 
20  (Confidentiality),  Clause  25  (Disputes  and  Applicable 
without  Purchaser’s  consent  and  may  subcontract 
law) and Clause 17 (General Indemnity). 
portions of the work, so long as ABB remains responsible 
for  it.  Purchaser  agrees  to  execute  any  documents  that  25. Disputes and Applicable Law 
may be necessary to effect ABB’s assignment or novation. 
25.1. The Contract shall be governed by the substantive laws of 
The delegation or assignment by Purchaser of any or all of 
India.  
its duties or rights under the Contract without ABB’s prior 
written consent shall be void.  25.2. Any  dispute  arising  out  of  or  in  connection  with  the 
Contract, including any question regarding its existence, 
24.5. Purchaser shall notify ABB immediately upon any change 
validity  or  termination,  shall  be  referred  to  and  finally 
in  the  ownership  of  more  than  50  %  (fifty  percent)  of 
resolved by arbitration in accordance with the provisions 
Purchaser’s  voting  rights  or  in  Purchaser’s  controlling 
of  the  Indian  Arbitration  and  Conciliation  Act,  1996 
interest. If Purchaser fails to do so or ABB objects to the 
(“Act”), including any statutory modification thereof. The 
change, ABB may (i)  terminate the  Contract; (ii)  require 
arbitration  shall  be  conducted  by  three  arbitrators,  one 
Purchaser to provide adequate assurance of performance 
each to be appointed by ABB and Purchaser and the third 
(including but not limited to payment); or (iii) put in place 
to  be  appointed  by  both  the  arbitrators  in  accordance 
special controls regarding ABB’s Confidential Information. 
with  the  Act.  If  either  of  the  parties  fails  to  appoint  its 
24.6. In case any one or more of the provisions contained in the  arbitrator within thirty (30) days after receipt of a notice 
Contract should be invalid, illegal or unenforceable in any  from the other party invoking the arbitration clause, the 
respect,  the  validity,  legality  and  enforceability  of  the  appointment  of  arbitrators  shall  be  in  accordance  with 
remaining provisions shall not in any way be affected or  the provisions of the Act. The decision of the majority of 
impaired thereby, and the Contract shall be given effect  the arbitrators shall be final and binding upon the parties. 
as  if  the  invalid,  illegal  or  unenforceable  provision  had  The language of the arbitration proceedings and that of 
been deleted and replaced by a provision with a similar  the documents and communications between the parties 
economic effect to that of the deleted provision if this can  shall be English. The arbitration shall be held in Bangalore, 
be achieved by another provision.  India. 
24.7. All policies with respect to any insurance maintained by 
Purchaser relating in any way to the Contract shall waive 
any right of subrogation of the insurers against ABB. 
24.8. All laws and regulations referenced in the Contract shall 
be those in effect as of the effective date of the Contract. 
In  the  event  of  any  subsequent  revisions  or  changes 
thereto (“Change of Law”), ABB assumes no responsibility 

ABB
ABB General Terms and Conditions of Sale IN IA‐ 2017  Rev. 1  © 2017 ABB. All rights reserved.  Page 8 of 8 
Government of India
And
Government of Karnataka
Form GST REG-25

Certificate of Provisional Registration

1. GSTIN 29AAACA3834B1Z4

2. PAN AAACA3834B

3. Legal Name ABB INDIA LIMITED

4. Trade Name ABB INDIA LIMITED

5. Registration Details under Existing Law

Act Registration Number

(a) TIN under Value Added Tax 29450069265

(b) Central Sales Tax Registration Number 29450069265

(c) Central Excise Registration Number AAACA3834BXM003

(d) Central Excise Registration Number AAACA3834BEM029

(e) Central Excise Registration Number AAACA3834BXM018

(f) Central Excise Registration Number AAACA3834BXM023

(g) Central Excise Registration Number AAACA3834BEM025

(h) Central Excise Registration Number AAACA3834BEM032

(i) Central Excise Registration Number AAACA3834BED033

(j) Central Excise Registration Number AAACA3834BEI034

(k) Central Excise Registration Number AAACA3834BEM035

(l) Service Tax Registration Number AAACA3834BST008

(m) Corporate Identity Number / Foreign Company L32202KA1949PLC032923


Registration Number
(n) Importer / Exporter Code Number 0388038047

(o) Entry Tax Registration Number 29450069265

Date 26/06/2017

This is a Certificate of Provisional Registraion issued under the provisions of the Act.

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