Professional Documents
Culture Documents
ADVANCED
6
HOW A UNIT WORKS (ADVANCED)
Introduction & input lesson
The contents of
2
2.1
Tourism and conservation WISH YOU WERE HERE ?
La d
each unit are
st- ea
A Spend seven nights exploring the
2.1 WISH YOU WERE HERE ? 6a Analysing a genre Find examples in the extracts
mi ls
Caribbean aboard a state-of-the-art vessel: The
nu
Palladium. Offering the ultimate on-board experience of typical language for travel brochures. Write them
te
and boasting eleven decks, it still retains a unique and under these headings.
clearly labelled at IN THIS UNIT
GRAMMAR
intimate atmosphere. Select a stateroom with a balcony
for awe-inspiring ocean views or share a cabin for four. With
Positive adjectives (and collocations): comprehensive range
Imperatives: Call now
five restaurants to choose from, each meal is a gastronomic
• articles Other expressions: … why not try … ?
the top of the • modal verbs
delight. In the evenings, choose from a comprehensive range
of entertainment options: from cabaret to DJs and live bands.
Pamper yourself with a wide variety of treatments available in
6b Write a one-paragraph brochure entry about your
VOCABULARY local area or the area you are studying in.
opening page. • travel collocations the Palm Court Spa. Or why not try indoor rock-climbing? Fully
• multi-word verbs escorted organised excursions are available at each port of call.
• the natural world This is an experience not to be missed. Call now on … VOCABULARY
MULTI-WORD VERBS
SCENARIO
• stating your position, B Romantic specials. Weekends for two in Paris.
7a Some tourists are talking about what they like
clarifying Explore the famous sights of the city of love – the Eiffel to do on holiday. Complete the sentences with the
• participating in a meeting Tower, the Louvre, Montmartre – and then sample the words in the box.
culinary skills of renowned Parisian chefs. Stylish boutique
STUDY SKILLS around away back down in
hotel in the heart of this chic, bustling capital. Unbeatable
• planning and organising of off (x2) up (x2)
prices. For more info, go to Earlybird.biz.
essays
WRITING SKILLS 1 ‘A holiday is all about getting from it all.’
C Feeling restless? Itchy feet? Active budget holidays in New
Stimulating
• a problem–solution essay 2 ‘I just want time away from work when I feel I can
Zealand. The holiday includes a week of escorted trekking with
breathtaking views, the opportunity to bungee jump and try really let my hair .’
paragliding. Experience a variety of exotic landscapes with a visit to 3 ‘I just love going somewhere new and soaking
collocations. 6 ancient
7 organised
8 baking
f temperatures
g hotel
h excursions
6 four student friends with a limited budget who want
to escape after the exams
Park. See the big game and get back to nature and make
new friends. Staying at the exclusive Masai Game Lodge
with three-star facilities, you will also spend time under
• eco
• disaster
• celebrity
5b Which holiday would you choose? Why? canvas out in the bush. Stunning flora and fauna. A visual • health/medical (including ‘surgery safaris’)
3b Match the collocations in Exercise 3a with the feast of wildlife, all experienced at close quarters, including
categories in Exercise 1. • volunteer
lions, elephants and rhinos. All travel is in air-conditioned
• space
off-road vehicles. New company. Special introductory offer.
3c What other collocations can you add to each category?
Unbeatable fifty percent discount. No single supplements
accommodation: luxury hotel apply. For more info, go to ZebraTourZ.
16 17
with concept-
Student B, read the last two paragraphs and write interesting? Why? 3 a chain of islands b repetition – this is not the first mention of the person or thing
4 a huge slab of rock that makes up the c uniqueness – the only one of its kind in the world or in this context
Listening
three quiz questions. 4 What do the highlighted words in the text refer to? top layer of the Earth d with a superlative phrase
2b With your partner, ask and answer each other’s
check questions
5 molten rock that flows from volcanoes e with names of countries, federations or groups of islands which are plural
questions from Exercise 2a. 6 escaped from domestication and f with names of rivers, oceans and seas
exercises guide become wild
7 a variety of different life forms living in
2 Zero article
the area
g with uncountable nouns, when speaking about the noun in general
h with the names of most cities, streets, countries and continents that encourage
students through The
8 all the animals and plants that live in a
particular area
i with plural countable nouns, when speaking about the noun in general
students to work
j with most numbers (except a half, a hundred, a thousand)
listening. rises to a height of 1,707 m. The islands are surrounded by the Galapagos Marine Reserve,
stretching over 137,269 km2.
1 His father was a conservationist.
2 Dr Watkins studied Biology at Oxford
article is always the same. Complete the fixed expressions below with a or
the.
Cross reference
University. 1 bit of 3 off record
The Galapagos archipelago is distributed on either side of the equator and sits on a tectonic plate
3 He worked as a guide in the 2 in hurry 4 make start
which is moving towards the South American continent at a rate of over 6 cm a year. The first
Galapagos Islands.
islands were formed by volcanoes that rose out of the ocean at least 8,000,000 years ago. Lava Language reference and extra practice, pages 128–129
directs students
4 He studied Zoology and Evolution at
built up underwater, forming undersea mountains which broke through the water and formed the University of Pennsylvania.
islands. While the oldest islands have now sunk back beneath the sea, new ones are still being 5 His first job after leaving the University
8d Complete the extracts from the listening, adding articles
formed by volcanic eruptions, the most recent of which was in 2009. where appropriate.
to the Language
of Pennsylvania was in the field of
conservation biology. 1 I became conservationist in part because of my family background.
The islands, discovered in 1535, are among the most scientifically important and biologically outstanding
My father was agricultural scientist and travelled throughout world.
places on the planet. According to zoologists and botanists, they are home to some of the most beautiful 6b 2.3 Listen to the second part of the One of my brothers was born in Africa. I was born in British Guiana.
sights in nature. Almost all the reptiles and half the species are not found anywhere else. Marine iguanas,
flightless cormorants, mocking birds and thirteen species of finches are all endemic to the islands, which
interview and answer the questions.
1 Does Dr Watkins think tourism is a
2 I went to University of Oxford to study Zoology. I finished my first
degree there. After that, I was lucky enough to become guide in
reference and
are also famous for their giant tortoises, blue-footed boobies and the only living tropical penguins. bad thing? Why?/Why not? Galapagos Islands. I did that for about eighteen months and as a result
There are a number of environmental threats, the main one being the plants and animals, such as
feral goats, cats and cattle, brought to the islands by humans. An eradication plan only partially
2 Give examples of negative
consequences of tourism that are
of that experience, which was really quite life-changing experience, I
went to University of Pennsylvania to study Ecology and Evolution.
Extra practice
a direct. b hidden.
spread at the
succeeded in ridding the islands of introduced species. The island’s biodiversity is also under 3 I think first thing to say about tourism is that in many situations it’s
threat from the human population, which is growing at an unsustainable rate. In the 1950s, the 3 What are invasive species? very positive thing. It can help conservation quite substantially, but
population was 1,000, whereas it is now over 26,000. Furthermore, the Galapagos Marine Reserve there are also many examples in world, for example in Caribbean,
7a Predicting In the third part of the
back of the book.
and whole ecosystem is under threat from illegal fishing activities, while the growth of tourism where tourism also causes problems and has direct impact on
interview, Dr Watkins is asked whether environment. Many of reefs in Caribbean have serious problems as
also threatens the wildlife of the archipelago. we should stay away from conservation result of pollution.
areas. Predict what he will say.
Speaking
exercises
personalise the
language and
encourage
communication.
7
Input lesson (2)
provide the
flawless white sand, implausibly turquoise water main planks of the collective’s campaign. As the group
disadvantages of going to: 9 Read a leaflet encouraging people to sign a petition
shelves out over a stoneless seabed to a clear warned on its website, ‘The landscapes of the rest of
1 an isolated, unspoilt beach with no amenities. horizon. Overhead, pelicans wheel lazily in search of to save a beach and underline the modal verbs. Then
the beaches of La Paz have already been modified
2 a resort beach with sun loungers, waiter service and match the modal verbs with these functions. A modal
context for
fish. One suddenly folds its wings, like a prehistoric with various types of constructions and installations;
full water sports facilities. umbrella, and hurtles downward. The splashdown is verb can go with more than one function.
Balandra is the only one that remains to us.’
the first sound you can remember hearing for several
2 Read the article quickly and choose the best title.
minutes. E But there were social considerations at stake here, 1 lack of obligation We don’t have to let them win.
Writing exercises
2 an official organisation that has power to make 5 The developers asked for a meeting with the
decisions for a particular area citizens of La Paz first.
3 a long, hard fight 6 We speak to the reporters until we are
practise short
4 problems concerning the people and things around you absolutely clear what our message is.
5 facts relating to human society that you think about 7 I can’t meet you tomorrow. I work on the
6 a group of companies working together environmental campaign.
contextualised
8 Sorry, but I come to the residents’ meeting.
7 Answer the questions.
Critical thinking 1 Do you agree that the destruction of many of the
world’s idyllic places is inevitable? Why?/Why not?
I’m too busy then.
to the text.
disadvantages of this type of development, from the
viewpoint of different interest groups.
3 Evaluate the advantages and disadvantages. Was the
from Lonely Planet, about the work of a
travel publisher.
interviews provide
Turn to page 150 for video activities.
additional input
right decision made?
20 21
and discussion
M02_NELL_CB_ADVGLB_8162_U02.indd 20 27/11/2014 12:35 M02_NELL_CB_ADVGLB_8162_U02.indd 21 27/11/2014 12:35
material,
extending
the topic.
Scenario lessons
practise Key
Scenario language from
the unit through
a meaningful
final task.
The clear,
well-structured
2.4 SCENARIO 2.4 communicative
The situation sets GRANVILLE ISLAND GRANVILLE ISLAND
up the Task enables
SITUATION KEY LANGUAGE TASK
background Granville Island is a fairly large island in the
STATING YOUR POSITION, CLARIFYING PARTICIPATING IN A MEETING
USEFUL PHRASES
Supporting the project
students to
Caribbean with a population of 780,000. Its main 3a 2.6 Listen to a conversation between Ricardo
information.
sources of income are fruit, fish and tourism. Five
years ago a hurricane devastated the capital city
Hernandez and Louisa Bradshaw, the Mayor of the
community where Hernandez would like to develop a
The Mayor decides to hold an informal meeting to
There’s no doubt it’ll bring great benefits to our
community. practise language
allow Ricardo Hernandez to talk about his project The resort is clearly in everyone’s interests.
and nearby towns, as well as the fruit plantations. golf course. Answer the questions.
As a result, the unemployment rate on the island
has risen to 20 percent. Now foreign property
1 What is Hernandez’s position concerning the length
of the golf course?
and for other group representatives to express their
opinion and ask questions.
The project will revitalise the area.
Rejecting the project
in a meaningful
companies are coming to Granville Island to
context.
2 What supporting arguments does he use to persuade After the meeting, the Mayor will decide whether to The project simply isn’t feasible.
develop its economy and rebuild its tourist the Mayor to accept his point of view? recommend the project to the local council. It’s not the right thing for this area.
facilities. This has led local environmental groups 3 What will Hernandez do if his project is not
to accuse the authorities of sacrificing Granville’s You haven’t thought it through.
accepted?
natural habitats in order to develop a seaside resort. 6 Work in groups of five. You are going to attend the Asking polite questions
3b Listen again and complete the sentences from the informal meeting. Read your role cards and prepare
recording. Could I (just) ask you, what else will you do for our
for the meeting. You can add your own ideas.
Ricardo Hernandez 1 I’d like to make about this. Student A: Mayor: look at page 155.
community?
I’d like to ask you a question. How does this project
2 The size of the course , I’m afraid. Student B: Ricardo Hernandez: look at page 156.
Born in Cuba, Hernandez entered the United States help young people?
3 It to shorten its length. It’s my dream to Student C: Head of the Wildlife Society: look at
as a political refugee. He made a fortune in real estate
in New York refurbishing
old apartment buildings,
build the
this island.
golf course in the world here on page 157.
Student D: Journalist: look at page 158.
Checking understanding
So what you’re saying is …
Useful Phrases
4 But I if I have to build a shorter course. Student E: Chamber of Commerce representative:
then moved to Florida, 5 You see, a full-length, eighteen-hole course Do you mean … ?
look at page 158. If I understand you correctly, you’re saying …
where he made another if you want to attract the top golfers in the world to
fortune constructing play here. 7a Hold the meeting. Ask your questions and give Showing you don’t understand
hotels. A billionaire, now 6 I hope you . your opinions. Try to persuade the other people at the
of American nationality, he 7 Exactly. A full-length course . meeting to accept your ideas. Sorry, I’m not (quite) sure what you mean.
8 I couldn’t go ahead on that. Could you explain that point again, please?
is thought to be in the top 7b The Mayor announces whether he/she will
five of America’s 3c Work with a partner and practise saying the recommend that the local council supports the project. Expressing reservations
richest sentences in Exercise 3b. I’m not sure this is the right project for this area.
men. I think this needs further thought.
4 Look at Audio script 2.6 on page 167. Find examples
of seeking and giving clarification. Let’s think about the implications.
There could be several harmful effects. For example, …
Scale down? What do you mean exactly?
Challenging the argument
5 Paraphrase each of the examples you found in
Exercise 4. I think there’s a flaw in this argument.
Could you clarify what you mean by ‘scale down’? I’m not totally convinced by what you say.
It sounds like a good idea, but …
for the task 2a 2.5 Listen to an excerpt from the local radio
news and make notes under these headings.
• Reason for buying the Roberts Estate
through different • Planned facilities
• Possible problems
22 23
The Key
language of the
lesson is
presented and
practised.
8
Study and writing skills
The Study skills 2.5 STUDY AND WRITING SKILLS STUDY AND WRITING SKILLS 2.5 Writing Skills
section develops STUDY SKILLS WRITING SKILLS
focus on a
PLANNING AND ORGANISING ESSAYS A PROBLEM–SOLUTION ESSAY
students’ ability 1a There are some fundamental steps involved in writing 4a Study this pattern of organisation, which is often different genre of
essays. Put these steps in the correct order (1–10). found in academic texts that present problems and Discuss the reasons why the Antarctic is under threat and suggest
to work on their a Establish your argument or point of view.
b Analyse the question and define key terms.
explore what can be done about them.
1 Situation
how its environment can be protected. writing in each
c Brainstorm ideas. 2 Problem(s)
A
own and in d Complete and check your references and
bibliography.
3 Solution(s)
4 Evaluation (assessing the solution and implications)
The natural wilderness of the Antarctic is under threat because of the increasing number of
tourists who are visiting the area. As many as 30,000 are expected to come to Antarctica this unit.
e Research and take notes on the topic, using books, year to observe penguins, seals and seabirds.
the classroom journals, the internet and other credible academic
sources.
4b Read the problem–solution essay opposite. Match
the paragraphs (A–F) with topics 1–4 in Exercise 4a. B Scientists worry that this curiosity to see the Antarctic area before the ice melts away will
only hasten its deterioration. They believe that the growth in tourism could increase the risk
f Write your plan and organise your ideas. Some paragraphs may go with more than one topic.
Students are 7b What is the best way to deal with the problem in
Mexico.
8 Compare the measures taken by Kenya and Uganda the essay question? What are the implications of the
to protect wildlife. solutions you propose?
24 25
Students are
given a guided
writing task.
OTHER SECTIONS
Meet the Expert Authentic video
interviews provide
motivating,
real-life input.
Students are
encouraged to
1 EDUCATION AND EMPLOYMENT 2 TOURISM AND CONSERVATION 3
1
Work in small groups and discuss the questions.
Do you agree that travel is a force for good?
4 HEALTH AND CARE discuss, react and
1 You are going to watch an interview with Helen 1a Read the description of Lonely Planet and answer Why?/Why not? 1 You are going to watch an interview with Neil Shah,
Kempster, a careers consultant. Before you watch,
work with a partner and discuss the questions.
the questions. 2 How can we practise responsible tourism? Make a
list of things a responsible tourist does.
Director of the Stress Management Society. Before you
watch, discuss the questions with a partner.
take the topic in
1 In what ways do you think Helen helps people find
a job?
2 What do you think are the best ways of preparing for
Lonely Planet is the most
successful publisher of
3 INTERNATIONAL RELATIONS
1 What are some stressful aspects of modern-day life
which weren’t around 20 or 30 years ago?
2 What attitudes do people have towards stress in your
new directions.
travel guides in the world.
a job interview? Founded in the 1970s with 1 You are going to watch an interview with Brendan country?
3 Watch the interview again. Are the statements true Brendan talks about. Were your ideas from Exercise 1 3a Without watching again, try to complete the notes.
course topics.
and experience and use this for each job application. Managing Destination Editor for Lonely Planet, and 3a Work in two groups. Watch the video again and 5 Stress leaves you open to illness as it harms
5 You should prepare how you are going to answer check your answers. make notes on the questions below. your .
certain questions in an interview.
6 Interview questions are based around what you can offer
2 Watch the interview again and choose the correct Group A 6 is a good way to alleviate stress as it
answer (a, b, or c). 1 What’s the most important thing for Brendan when produces chemicals which make you feel happier
the company and your reasons for applying for the job.
1 What is Lonely Planet’s target market? communicating with the public? and .
7 Competency-based questions use example situations
a adventurous travellers on a budget 2 What types of local organisations do their member
to test your problem-solving abilities. 7 Employee morale, productivity, and output
agencies work with?
Carefully- 8 When preparing for an interview, you need to do b people going on short trips are ways of measuring what’s happening in an
c all types of travellers 3 In what situation is it especially important to involve
more than just finding out what the company does. organisation.
local people in the project?
2 Which type of information is not mentioned as 8 A happy workforce will work harder, which means
4a Match the competency-based questions with the 4 What two things make Brendan’s job difficult
scaffolded tasks skills in the box that they are asking about.
something Lonely Planet provides?
a planning your trip
b tips on finding work while travelling
sometimes?
Group B
there’s a direct
stressful.
in making their lives less
9
Language reference / Extra practice There is one
Language
reference and
Extra practice
spread for each
unit at the back of
the book.
Grammar is
cross-referenced 1 LANGUAGE REFERENCE EXTRA PRACTICE 1
to separate GRAMMAR
G1 THE CONTINUOUS ASPECT
PAST PERFECT
The past perfect looks back from a time in the past to
G1 1Complete the sentences with the correct
continuous form of the verbs in brackets.
V1 4
from V1.
Complete the sentences with words or phrases
Extra practice
particular time. The past perfect continuous focuses on duration. 2 I (try) to finish my assignment all through the 2 If you reproduce other people’s work and claim it as
She’d been applying for jobs for months before she plane journey, but it was too turbulent. your own, you are guilty of .
each unit.
He was researching into gene therapy at the time.
got this one. 3 The rearranged lecture (take) place next Friday at 3 TV broadcasters are often accused of because
• an unfinished action or situation. 5.00 p.m. programmes aren’t intellectual enough.
He had been working in the lab when I met him.
• a temporary action.
FUTURE PERFECT
The future perfect looks back from a time in the
4 Working conditions in the factory
before the new management started.
(improve) 4 is often criticised because it does not
encourage independent thinking.
exercises for the
future to another time before that.
I’m using Jo’s laptop while mine is being repaired. 5 The whole family (stay) with Ralph’s parents 5 It is necessary in a language course to have frequent
• a trend, changing action or situation.
Lucas will have finished the job by 6.00 p.m.
The future perfect continuous focuses on duration.
until the building work is completed.
6 The security guard (lock) the office when the
to measure students’ progress.
6 Some schools practise , that is, they have
Grammar, Key
Scientists say the weather is getting hotter.
Lucas will have been working on it for three hours burglars forced their way past him. groups of different abilities for some subjects.
Use the present continuous to talk about actions or
situations currently in progress.
by then. 7 I know I failed the test because I (not
concentrate) in Professor Williams’ lectures. V2 5 Replace the underlined phrases with reporting
language and
The students are They’re conducting a series of experiments into OTHER FORMS verbs from V2 in the correct form.
genetic mutation at the moment. The perfect has an infinitive form: to + have + past
participle.
G2 2 Choose the correct forms to complete the
sentences.
1 The teacher put forward the idea that we might want Vocabulary
given a summary Also use the present continuous to describe future to review the perfect aspect for the test.
I expected you to have completed the questionnaires
1 By the time the strike at the car plant was over,
arrangements.
I’m giving the lecture on Thursday.
by now.
The -ing form is having + past participle.
several of the workers already found / had already 2 They were about to leave when Nikki brought to our studied in the
of the Key
found new jobs. attention that we still had ten minutes left.
Use the past continuous to talk about an ongoing Having arrived at the laboratory, we were shown to 2 Alan will have negotiated / been negotiating deals
action in the past, often unfinished.
I was working on the genome project the whole of
Professor Dalton’s office. with the USA for 40 years when he retires.
3 That office block has been / was empty since 2012.
3 In this presentation I’ll make the point strongly that unit.
language and last year. (The project hadn’t finished by the end of
the year.)
KEY LANGUAGE
KL STATING REQUIREMENTS, SAYING WHAT IS
4 They have closed / been closing the production
department for five days already this month.
we need to invest more in education.
5 We really wanted to have / having finished all the 4 The president says it is not true that he was involved
Vocabulary they
Use the present perfect continuous to talk about ESSENTIAL AND DESIRABLE
work by now. in any arms deals.
an ongoing action or situation in the past that is still
continuing into the present or has just finished but ESSENTIAL 6 The company had recruited / been recruiting
It’s absolutely essential that … graduate trainees for over 20 years when the scheme 5 After studying your application, we have decided
have studied in
has a result in the present.
The doctor has been waiting for you for ages. They/The candidate must have (done) … was ended. after consideration that you would be the best person
I’ve been running to get here on time. That’s why I’m They’ll have to have (done) … for the position.
Candidates have to be able to … KL 3 Read the advert and complete the sentences
the unit.
out of breath.
That’s/X is a pre-requisite/an essential requirement. with phrases from KL. 6 Scientists in France state that it is true that they have
Use the past perfect continuous to talk about an
DESIRABLE found a cure for cancer.
ongoing action or situation in the past that is still
continuing up to another time in the past. (I imagine) it would be helpful to have (done) … University of West Hampton UWH
has
The researchers had been focusing too narrowly – It’d be a good thing if he/she had (done) … The Languages Department currently V3 6 Complete the definitions with an adjective
Language Studies.
that’s why we stopped them. It would be an advantage if he/she had (done) … a vacancy for a lecturer in English formed from a word in the box.
That/X would probably give them an edge.
Use the future continuous to talk about temporary The successful candidate must:
a native or bilingual speaker of English. affection ambition empathy infection
• be
actions in progress at a particular time in the future. VOCABULARY • have a first degree in English
or Linguistics. persuade speculate
We’ll be working on the project all next week. on in a related
V1 ISSUES IN EDUCATION • have a postgraduate qualificati
G2 THE PERFECT ASPECT assessment, critical thinking, curriculum, dumbing subject. 1 Someone who shows you in a gentle way that they
down, elitism, informed decisions, interpersonal skills, desirable:
Use the perfect aspect to look back from one time to The following are also care about you is .
knowledge base, plagiarism, rote learning, streaming, language.
another. traditional teaching • knowledge of at least one other 2 A theory which is based on guesswork rather than
sector.
• experience in the higher education facts is .
PRESENT PERFECT English language.
V2 REPORTING WHAT OTHERS SAY • interest in the development of the 3 Someone who is determined to be successful in life
This looks back from now to a time before now. It is .
argue, claim, comment, conclude, deny, point out, suggest .
often focuses on completed actions or situations. Terms and conditions on application 4 An illness which is spread easily is .
We’ve already interviewed ten people for this post. V3 SUFFIXES (ADJECTIVES) 5 Someone who is able to understand other people’s
The present perfect continuous focuses on the affectionate, allergic, ambitious, analytical, educational, 1 the applicant speaks English fluently. feelings and problems is .
duration of the action. empathetic, famous, fictional, infectious, influential, 2 studied English or linguistics. 6 An argument which can make you think differently
We’ve been interviewing all morning. logical, passionate, persuasive, powerful, speculative, 3 completed a postgraduate degree. about something is .
successful, toxic 4 could speak another language.
5 worked in higher education.
V4 ABBREVIATIONS
6 were interested in the development of the
BA, BULATS, CV, IELTS, MBA, MSc, PhD, TOEFL English language.
126 127
MYENGLISHLAB
A blended and
personalised
learning
environment with
materials that
can be assigned
at the click of a
mouse.
Rich media
activities using
audio, video, and
‘record yourself’
functionality.
Interactive
practice exercises
with instant
feedback and
automatic
gradebook.
10
MYENGLISHLAB
Interactive
practice exercises
with instant
feedback and
automatic
gradebook.
Tips and
feedback that
direct learners
to reference
materials and
encourage
them to work
out answers for
themselves.
• Achievement tests for each unit, and mid-course and end of course assessments.
• Common error report that highlights mistakes that learners are making.
11