SERVICES.

MK will offer engine and chassis parts for a wide variety of Vehicles. Safety equipment and
setup equipment will also be offered. All of the popular name brands will be offered in
addition to an array of generic label parts. MK will offer maintenance and repair services for
a variety of automobiles. cars.

Our start up Products will be: Suspension Bushes, gear box mounting, engine mounting,
shocks, bearing, oil filters, brake fluid, grease, cv joint, tire rod end, driving shaft and boots,
suspension bushes, clutch plate, pressure plate, brake pads, timing belts, timing chains, chain
guard, tensioners, piston rings, overhaul cassettes, silicon, water pump, fuel pump,
Alternators, nozzles, sensors, pieces, main, thrust washers, tape, bulb, head cassette, Z-links,
control arms, stabilizer bars, hubs, tire, rims, diagnosis machine/ Scanner.

Standard Maintenance Services  Catalytic Converter Repair

 Exhaust Repair & Replacement
 Brake Repair & Antilock Braking System  Exhaust Manifold Repair
Repair  Muffler Repair & Replacement
 Chassis & Suspension Repair  Tailpipe Repair & Replacement.
 Check Engine Light Diagnostics & Repair
 Computer Diagnostics Heating & Air Conditioner Repair
 Factory Scheduled Maintenance
 Filter Replacements  Belt Repair & Replacement
 Fluid Services  Compressor Repair & Replacement
 Maintenance Inspections  Evaporator Repair & Replacement
 Oil Changes  Heating & Cooling System Diagnostics
 Shocks & Struts Repair  Heating System Repair & Service
 Suspension & Steering Repair  Refrigerant Replacement
 Trip Inspections
 Tune Ups Auto Electrical Services
 Windshield Wiper Blades
 Alternator Repair & Replacement
Engine Services  Electrical System Diagnostics & Repair
 Power Antenna Repair
 Belt Replacement  Check Engine Light Diagnostics & Repair
 Cooling System Repair  Light Repair & Bulb Replacements
 Drivability Diagnostics & Repair  Power Accessory Repair
 Engine Repair  Power Lock Repair
 Engine Replacement  Power Steering Repair
 Engine Performance Check  Power Window Repair
 Fuel Injection Repair & Service  Windshield Wiper Repair
 Fuel System Repair & Maintenance
 Hose Replacement Transmission Services
 Ignition System Repair & Maintenance
 Radiator Repair & Replacement  Axle Repair & Replacement
 Water Pump Repair & Replacement  Clutch Repair & Replacement
 Differential Diagnosis
Exhaust Services  Differential Rebuild & Service
 Driveline Repair & Maintenance
 Driveshaft & U-Joint Repair Tire Services
 Flywheel Repair & Replacement
 Transmission Fluid Service  Tire Balancing
 Transmission Flush  Tire Installations
 Transmission Repair & Service  Tire Replacement
 Transmission Replacement  Tire Rotation
 Wheel Alignment

Competitive advantages
A close study of auto parts retail stores industry reveals that the market has become much
intensely competitive over the last decade. As a matter of fact, you have to be highly creative,
customer centric and proactive if you must survive in this market.
We are aware of the stiffer competition and we are well prepared to compete favourably with
other leading auto part retail stores in Uganda and thought-out East Africa region.
MK Auto parts store is launching a standard one stop auto parts retail store that will indeed
become the preferred choice of residence/ automobile owners of Kampala metropolitan and
every other location where our outlet will be open. Our auto parts store is located close to the
largest residential area in Kampala metropolitan. We have enough parking spaces that can
accommodate well over 10 cars per time.
We will ensure that we have a wide range of auto parts from leading auto parts manufacturer
available in our store at all times. It will be difficult for customers to visit our store and not
see the type of auto parts and accessories they are looking for.
Of our business goal is to make one stop auto store shop for automobiles owners, auto
repair, maintenance and servicing garages and transport companies. Our excellent customer
service culture, online store, various payment options and highly secure facility will serve as
s competitive advantage for us.
Lastly, our employees will be well taken care of, and their welfare package will be among the
best within our category in the industry meaning that they will be more than willing to build
the business with us and help deliver our set goals and achieve our aims and objectives. We
will also give good working conditions and commissions to freelance sale agents that we will
recruit from time to time.
MK has identified several keys to success that will be instrumental to create a sustainable
business. If the following are followed the like hood of success will be significantly
increased.
The keys to success in my proposed business are;

 Keeping close contact with clients and establish a well functioning long-term
relationship with team to generate repeat business and obtain a top-notch reputation.
 Establish a comprehensive service experience for our client that include analysis and
follow up monitoring.
 Provide 100%customer satisfaction, all customers must have their expectations exceed.
 Offer solutions that are demanded by customers.
 Ensure all of the solutions have economic consideration built into the respective
models.
 Use of all creative and innovative skills with effective interpersonal and communication
skills.