https://newwayautorepair.

com/

About Us
New Way Auto Solutions is the newest division of the Subaru Clinic. The expansion of the
Subaru Clinic to include the professional maintenance and repair of many additional import car
makes and models is a natural progression for our team of expert mechanics.
We are proud to offer our full maintenance and repair services to Acura, Honda, Lexus, Nissan,
and Toyota owners. We are committed to building the trust and loyalty of our customers. This is
why we offer same day mechanical services and unsurpassed customer service.
We are conveniently located in Broomfield, Colorado – directly between Denver and Boulder
along Interstate US-36.
We provide full diagnostics (computer and mechanical) in order to save our customer hundreds
and in some cases thousand of dollars. Our up-to-date scanners and machinery help us pinpoint
the real problem.
New Way Auto Solutions Services:
Cooling System Service
Timing Belt Replacement
Minor Maintenance Service
Brake & Rotor Maintenance
Suspension, Shocks, & Struts Repair
Engine Diagnostics
Clutch Repair
Batteries & Charging Systems Repair
Oil Changes
Belts & Hoses Repair
Axle & Drive Shaft Repair
Head Gasket Replacement
Contact New Way Auto Solutions today for all of your car maintenance and repair needs!
We specialize in servicing Acura, Honda, Lexus, Nissan, and Toyota vehicles.

car repair broomfield

auto repair in broomfield co

https://www.wkyc.com/article/money/consumer/how-not-to-get-scammed-by-an-auto-mechanic/95-
e527f7a9-7d95-4782-81cf-da93ccef690b
How not to get scammed by an
auto mechanic; hear tips from
an expert
Next time you need a repair, the more you know can save
you dough.
Author: Danielle Serino

Published: 11:39 PM EST November 5, 2019

Updated: 12:40 AM EST November 6, 2019

CLEVELAND — You know the feeling. You're driving, and all of the sudden
your car starts making noises that sound bad. You hear it again. Now it
sounds expensive. Most of us are sitting ducks at this point. But you don't
have to be.

"If they're going to try to sell you the Brooklyn Bridge when you go in," says
veteran auto mechanic Pete Luedeke. "They say 'Oh, you need struts,
mounts, insulators, swing bars.' If you hit everything you're going to fix it."

Luedeke has been working under the hood on cars since age 14. He spent
two decades working in shops at dealerships, and has owned his own shop -
Hacnick Auto - in Brook Park since 2016. He's also an Automotive Service
Excellence mechanic. The ASE validation means he's nationally certified.
That's the minimum you should expect. And if yours isn't, you should do a U-
turn.

Which brings us to some tips to protect you from getting ripped off.

1. Get a written, not verbal, estimate before any work is done. And you need
to read it! If they say something is broken, make them show you that part and
ask for the purchase order to prove you are getting charged for the part you
are paying for. New parts should be warrantied, as should the mechanic's
work.

2. Make sure you don't get sucked into extra repairs.

Cleveland resident George Holliday's daughter brought her car into a local
repair shop for a single reason - a problem with the gear shift.

The mechanic gave her a receipt with charges for literally dozens of other
items.

"We just ordinary people, man," says Holliday. "We don't know nothing about
all this stuff until it happens to you. And then that's when you find out."

3. Also, look at the labor costs since that's what drives up the price.

Sometimes to get to a part that needs repair, you have to remove one that's in
the way. Some mechanics will charge you twice.

"For example, putting a drive belt on when the water pumps off. The water
pumps already off. Why are you charging me a half hour to put the belt on?"
asks Luedeke. "There should be no additional labor. That overlap is a huge
thing."

Bottom line, the best mechanics are the ones that come with
recommendations. Because, in the end, it's all about trust.

"If you feel like you're being pressured where you're doing to die in a fiery
crash," says Luedeke. "I would definitely be calling someone or getting a
second opinion."

You also want to make sure you keep records of all repairs and services you
do get and read your service manual. So if the mechanic tells you you need
something done, like all your fluids changed, you'll know if you really need it.

But if you do run into trouble, here are some links where you can file a
complaint:

Better Business Bureau

Ohio Attorney General

Ohio Automobile Dealers Association-AUTOCAP

https://www.wkyc.com/article/money/consumer/3news-investigates-local-auto-mechanics/95-
5f75d6a2-4cf6-404f-9c64-d405e8219570
https://www.wkyc.com/article/money/consumer/3news-investigates-local-auto-mechanics/95-
5f75d6a2-4cf6-404f-9c64-d405e8219570

Can you trust them? 3News

investigates local auto
mechanics
Things might be all good under your hood, but if you aren't
careful you might pay the price.
Author: Danielle Serino

Published: 11:33 PM EST November 4, 2019

Updated: 11:33 PM EST November 4, 2019

CLEVELAND — A car mechanic who knows what your problem is and repairs
it with no nonsense - and no extra charges - is something automobile owners
dream about.

"If the person gets out in front of it and says here's the things we need to do
first, which is very fair and honest, I love it," says veteran mechanic Pete
Luedeke.

Good luck finding that in Ohio, because - and this may stop you in your tracks
- Mechanics here don't need a license to service cars.

It may be why they are in the top ten for number of complaints to the Ohio
Attorney General's office.

We went to Nick Mayer Ford with a WKYC SUV with less than five thousand
miles and still under warranty to help us test the integrity of independent car
mechanics. They simply pulled out a plug that would trigger the check engine
light. All someone would have to do is run a diagnostic check, look under the
hood and plug it back in.

But that's not what happened at KeepURollin in Garfield Heights. We also

discovered they've operated under at least four different names over the past
few years including: One Touch Resolution Auto, Kurt's Automotive, Platinum
Touch Car Wash & Detail Center. They quoted us $410 for a new part and
repairs. So we went back with a news camera to find out why KeepURollin
thought that was the best fix.

"How long have you been a mechanic," asked reporter Danielle Serino.

"How long have I been a mechanic? How long have I been doing this? I've
been doing this for five years," said Kerness Laney.

"Five years? Wouldn't you know that's what you need to look at?" asked
Serino, pointing to the unplugged part.

"Look," said Laney. "That's what the code said through car dealers got the
price for. I looked on the internet. They said I had to take all that (stuff) off to
get to the sensor."

But this isn't the first time they've been down this road. 3News found
complaints on Facebook, Google, and Yelp.

Shawn Tucker is among those who's had problems. She's now in California,
but told us when we reached her that she's had tremendous difficulty with this
mechanic.

"So when this guy worked on my car," Tucker says, "he did not replace the
headlight. He used a cardboard box to hold the car together. He used drywall
nails. He lost all the screws that went to my 2016 Honda Civic."

But so you don't think we're just picking on that one particular shop, we found
others.

"I guess we look like two pumpkin heads," says George Holliday, "Ya know?
Well I can take their money and tell them anything... and that's that."

Mr. Holliday and his daughter Yoland had her 2004 Mitsubishi towed to
Calanni's Auto Service in Lakewood because the gearshift was stuck. After
nearly $1700 in repairs the car is still not working. It's dead in her driveway.

"This guy just took her money," says Holliday, "and it's not the only time he's
done that."
Not by a longshot. As a defendant in multiple lawsuits, Calanni's shop is
accused of ripping off customers. Since we didn't bring the car in, we called
first to see if they would talk.

Owner Charlie Calanni said his attorney advised him not to comment, since
the Hollidays sued him. The judge ordered the shop to refund their money
plus interest. A decision Calanni is appealing.

"He's not going to get away if I can help it," says Holliday. "I'll take it. If I'm in
my grave, I'll get out to come and fight this case."

Luedeke suggests never going to any mechanic before reading reviews,

checking with the Attorney General or the Better Business Bureau. And don't
just go by the letter grade. Read the complaints! Research is especially
important if you're stuck out of town and need a repair.

Mechanics we talked with say it's ok to look on Google or check YouTube with
the problem you're having. If you're not skilled enough to fix things on your
own at least you won't go in to the shop totally clueless.

https://www.chicago.gov/city/en/depts/bacp/supp_info/10_thingd_every_consumershouldknowabout
autorepair.html

10 Things Every Consumer Should Know About Auto

Repair
When faced with the possibility of costly auto repair work, most consumers want to get the best deal
for their money. It is equally important to know that the repair service is dependable. In Chicago,
consumers have certain rights when it comes to working with an auto repair shop outlined in the
Chicago Municipal Code. Chapter 4-228.

Consumers are entitled to the following:

1. A written estimate for repair work. Read your estimate carefully!
2. A detailed invoice of work done and parts supplied.
3. Charges which do not exceed 10% or $15.00 over the estimated price, unless you have
given permission.
4. Return of replaced parts, excluding warranty and exchange parts, if requested in writing at
the time a work order is placed.
5. A statement on your invoice that all repair work and parts used are warranted for a minimum
of 90 days, and/or 3,000 miles, or a statement on your invoice that the work and parts are
not warranted for that amount.
6. The right to inspect the vehicle before payment.
7. The right to state in writing any problem you notice which is directly related to the repair work
performed.
 8. If a warranty is given, the right to return the vehicle for corrections of problems directly
associated with the repair work within the warranty period or 10 days, whichever is greater.
9. Questions concerning the above should be directed to the manager of the repair facility.
10. Unresolved questions regarding service work may be submitted to:

Department of Business Affairs & Consumer Protection

121 North LaSalle Street Room 800
Chicago, Illinois 60602
www.cityofchicago.org/bacp
Call 311 to file a complaint or file an online complaint here.
The following consumer rights regulating Motor Vehicle Repair Shops are outlined in the Chicago
Municipal Code Chapter 4-228

More tips to help you choose a good motor vehicle repair

(MVR) shop:
 Go only to licensed MVR’s. If a motor vehicle repair shop is not licensed, it may have “alley
mechanics” who are not trained in proper auto repair. These shops are operating illegally
and do more harm than good. Legal recourse is difficult because alley repair shops move
from location to location making it difficult to track down. You can check to see if a motor
vehicle repair shop is licensed.

 Don’t let small problems become large ones. What may seem to be a minor problem could
jeopardize one’s safety.
 Before a vehicle is checked by any repair shop, ask for referrals from people who have had
similar problems. Ask for all estimates and warranties in writing, as is required by the
Chicago Municipal Code. Read the warranty careful in order to understand what future
services are included or excluded.
 Compare shops to get the best deal. Remember, though, it is better to pay a little more for a
complete job from a reputable company than to choose the alley repair shop that is
unlicensed.
 After deciding on a repair service, make sure a written contract is obtained, detailing all the
work to be done and all the parts to be used. The more written details obtained, the more
protection you have in case of problems.
 Make sure it is understood by the repair service that any unexpected repairs not previously
authorized in writing should not be done without prior approval. Never waive the right to
approve unexpected repairs.
 If an insurance company is paying for the repairs, make sure it is known exactly what the
insurance covers and the amount it will pay.
 Always keep a repair history of any vehicle. Details are important for any duplicate work that
may need to be done in place of sloppy or incompetent work. Such a record may help if a
dispute ends up in court.
 If dissatisfied with any motor vehicle repair work, speak with the manager of the
establishment. If an amicable arrangement cannot be made, file a complaint with BACP by
calling 311 or file an online complaint here.

https://www.washingtonpost.com/business/2019/10/24/repair-or-replace-heres-rule-thumb-when-its-
time-break-up-with-your-old-car/
Repair or replace: Here’s a rule of thumb for when it’s time to
break up with your old car.

There’s a battle intensifying in our home.

I want to keep my 13-year-old Honda Odyssey. I’ll admit it’s definitely a clunker. For a
bit of time the windshield wiper on the rear window wasn’t working, and I had to duct
tape it to the window to keep it from swinging down. But I eventually got it fixed for
about $30.
I tried the duct tape trick on the broken cup holder in one of the middle seats, but the
tape didn’t hold. And there are so many small dings on the van that if someone
accidentally hits me, I wouldn’t be able to tell if it’s a new dent.
In the past year or so, I’ve had to fix the air conditioner and repair other parts. Now
there’s a grinding noise when I turn the wheel. Could be something with the power
steering, my trusted mechanic told me when I called recently to describe the sound. I’ll
be dropping the van off soon to get that issue repaired.

Over the past two years, I’ve spent about $3,000 on repairs. But I’m okay with that. I
think the van has got some more spunk and miles to go. My husband wants to replace it.
I want to keep repairing it. This is the debate every time we drive the van.
So, when is the right time to break up with your old car?
This was the question brought up by a reader recently during my weekly online
discussion: “Is there a sweet spot that tells you when it’s time to stop putting money into
an old car and when to purchase a new or used one?"
Here’s the backstory on this reader’s clunker: “My last car payment was 16 months ago.
Since then I’ve only had to put in $500 in repairs (about a one-month car payment).
Now the vehicle is having new issues, and repairs will cost approximately $2,500. That
would be six months of payments in repairs. I’m wondering if there is a point where the
math finally says it’s time to stop pumping money into the old car — like once I’ve
invested X dollars over X time this means I would be better off getting a new or used
car.”

There is no consensus on when is the right time to cut your losses because the answer
depends on so many things.
“There isn’t really a ‘sweet spot’ to determine when to stop fixing your old car, because
in most cases, it will usually be less expensive to repair it and keep driving it,” says
Ronald Montoya, senior consumer advice editor for Edmunds.com, one of my go-to
websites for car reviews and pricing information.
Montoya says that before you give up on your older car, consider the total cost if you
decide to buy another vehicle.
In this reader’s case, $2,500 in repairs is expensive. But signing up for another six years
of car payments will cost even more. And, that is the average length of an auto loan
these days. An increasing percentage of car buyers are opting to stretch their monthly
car payments far longer than the traditional four-year auto loan.
Read this from Montoya: How Long Should a Car Loan Be? Is a 72- or 84-
Month Car Loan a Bad Idea?
If you’re buying a new car and taking out a loan you’ll incur interest charges, taxes and
perhaps a higher insurance rate. If you’re borrowing for a used car the same costs apply.
The annual percentage rate on new financed vehicles averaged 5.8 percent as of late
summer, according to data from Edmunds.
If you can nab a zero-percent-interest deal that will lower your cost of new ownership.
But take heed, Edmunds’s latest data shows just 6.1 percent of finance deals were zero
percent.
The average loan was $32,590, financed over about six years with a monthly payment of
$556 after a down payment of $3,991, according to Edmunds. The average used car loan
was $22,252 after a down payment of $2,655 with an annual percentage rate of 8.5
percent. The monthly payment was $412

You might opt to purchase a low-priced used car outright, but you still may face costly
repairs. There is something to be said about the devil you know.
Lots of folks will make the decision to get rid of an older car just by looking at the
market value of their current vehicle. For example, if the car is worth about $1,500 and a
repair will cost $2,000, they’re off to the dealership.
Again, as Montoya points out, replacing that car is likely to cost you significantly more
than repairs on an annual basis. Besides, if you’re keeping the car, its market value
doesn’t matter. The goal is to have a functioning car, which you can have if you repair it.
There are of course other reasons besides constant repairs that may have you wanting to
trade up to a new or newer/used car. Maybe you want or need newer safety features.

But if you’re not in the financial position to upgrade just yet, you need a sweet-spot rule,
right?
Here’s my rule for when it’s time to let go of a car. I call it my “three-strike rule.”
The vehicle has to strand me three times in a situation that I feel unsafe or highly
inconvenient — breaking down on the highway, on the way to work or to an important
appointment.
Strand me three times without any warning of an issue, and I’m kicking the car to the
curb. That’s my sweet spot. I can’t handle the stress of repeatedly being stranded or
wondering if the car will start as I’m heading somewhere.
The key to this rule is being able to plan repairs. When I detect a problem, I call my
mechanic and get the repair taken care of as soon as possible. This of course means
having a car repair cash cushion, which I do and so should you. And here’s how.
AD

Once you finish paying off your auto loan, don’t incorporate that money back into your
budget. Take that monthly payment and stash it into a savings account. You can then
use that money for repairs or eventually to pay cash for your next car — in 10 or 15 years.
If you’re keeping an older car be sure to have a mechanic check it out regularly, which
you can do when getting an oil change. You’ll save more money by catching mechanical
problems early. Don’t ignore warning lights.
So far, my van has stranded me only once, although it was a most inopportune time. It
was last year, and I was moving my youngest child into her freshman dorm about 50
miles from our home. Thank goodness, my nephew had driven along to help unload her
things. I had a ride home. I just had the van towed to my mechanic.
But, that’s strike one. Two to go.
AD

“If the repairs start to become more frequent and the costs are hard to keep up with, or
if the car leaves you stranded often, making you late to work or putting you in a
potentially dangerous situation, you might want to consider another vehicle,” Montoya
said.
Color of Money Question of the Week
What’s your rule for when it’s time to replace your old car? Send your comments
to colorofmoney@washpost.com. Please include your name, city and state. Put “Repair
or Replace” in the subject line.
Live Chat Today
Join me today at noon (Eastern time) for a live discussion about your money. To
participate in this week’s discussion live or read the transcript after it’s over click
this link.
I’m live every Thursday from noon to 1 p.m. (Eastern time).
The pros and cons of multilevel marketing
A recent settlement between the Federal Trade Commission and a multilevel marketing
company is another reminder to be careful about getting involved in a side hustle that
depends on you recruiting others to the scheme.
AD

In a multilevel marketing pyramid scheme, would-be entrepreneurs pay to become a

sales representative or member of the company, with the right to sell the same privilege
to others. The sale of a product is typically involved but is merely secondary to the
recruitment of new participants.
Read:
Be careful. That multilevel marketing side hustle could be an illegal
pyramid scheme.
Why multilevel marketing won’t make you rich
Last week, I asked: What’s been your experience with a multilevel marketing business?
Kelli Denard of Chicago wrote, “I was part of a MLM. It wasn’t expensive to get in,
but they pressured you to attend ‘conventions,’ which were nothing more than the top
earners parading onstage. They pushed variable life insurance as a way to invest, using
high-fee investment products. Most appalling to me was the push for people to persuade
their friends and family to convert their existing mortgages to an adjustable-rate
mortgage (ARM) or for new home buyers to get an ARM instead of a fixed rate to use the
‘extra’ money for investing. I went to the training, listened to the sales pitch and
concluded that there was no way I would even consider pitching that bad idea to anyone.
That was in the 2000s and then the housing crisis came so my instincts were right.”
“I am involved in an MLM company,” wrote Ken Sparks of Jasper, Ind. “It has been
some work, but it also has been a way to make some extra cash. Our products are
fantastic, they do actually sell themselves.”
Joanna Allison from Newberg, Ore., was involved in network marketing. It didn’t
go well for her. “I had signed up at one point only to find out there is a $40 a month fee
just to keep my ‘business website’ up and running which I did not know about. MLMs
have left a sour taste in my mouth and all seem like pyramid schemes because the more
people you recruit, the more you make! At least this is what they say. They also want you
to buy and sell their product as well as recruit, recruit, recruit.”