BDO

Region Regional Ops Team Total Staff

FS BDO GSM BDO
North - 1 2 1 1 4
North - 2 2 2 1 5
North - 3 2 1 3 6

North-2 Employee Name Roles

Regional Ops Team Awais Shah GSM Operations + FS Operations + HSE + Franchise Onbaording
Regional Ops Team Faiza Rehman BVS Governace + BVS Devices + GSM Operations
FS BDO Aqsa Customer Services + FS Operations
FS BDO Atif FS Operations + Franchise On boarding
GSM BDO Unsa khan BVS Devices ( Faulty Management)

North-1 Employee Name Roles

Regional Ops Team Farrukh Iftikhar GSM Operations + FS Operations + HSE + Franchise Onboarding
Regional Ops Team Arman Baig BVS Governance + BVS Devices + GSM Operations
FS BDO Vacant (4th April'22) Customer Services + FS Operations
GSM BDO Abdul Moeez BVS Devices

North-3 Employee Name Roles

Regional Ops Team Muhammad Ihtisham BVS Governance + GSM Operations + FS Operations + HSE
Regional Ops Team Umair Niaz BVS Devices + GSM Operations + Franchise On boarding
FS BDO Manzoor BVS Devices ( Faulty Management)
GSM BDO Waheed Customer Services + FS Reports+ GSM Operations
GSM BDO Misbah Devices troubleshooting + Reporting
GSM BDO Khawar GSM Operation + FS Reports

Roles No. of Tasks Daily MHs Weekly MHs Monthly MHs

BVS 64 18 4 2
FS Operations 46 7 5 4
HSE 6 1 1 2
GSM Operations 33 7 2 2
Customer Service 11 5 1 4
Total 160 38 13 14

# Sensitivity: Internal
 Roles BVS
ns + HSE + Franchise Onbaording BVS Device Issuance & Operations
+ GSM Operations Calls & Visits to Retailers
tions Retailers/Franchises Profiling in Systems
boarding BVS Devices IN/OUT Audit
ent) Postpaid @Retail Project
Eload Operational Issues
Roles Reporting and Analysis
ns + HSE + Franchise Onboarding Stock Allocation
s + GSM Operations Stall Lifting Issues (TMA & NOC Issuance)
tions

Roles
tions + FS Operations + HSE
s + Franchise On boarding
ent)
s+ GSM Operations
orting

Adhoc MHs Total MHs

7 31
47 63
2 6
2 13
0 10
58 123

# Sensitivity: Internal
 Most Frequent Tasks Under each role
FS Operations HSE
FS Reporting Helmet Complaince
FS Retailer Profiling in Systems Bike Safety Complaince
FS Retailer Bank Acc Mapping Insurance Complaince(Complete)
FS Credit Validation & Recovery License Complaince
FS Collaterals Cheque Collection HSE Guidelines
Retailer/Franchise Onboarding & Termination Support HSE Visits
Compliance & TB Joint Market Visits

# Sensitivity: Internal
 GSM Operations Customer Services
Market Visits CSAT reporting (calling below belts)
Stock Allocation & Ordering MTA reporting
Apollo Report (Daily Visibility) B2C reporting
HRMS Project Training + Implementation HR workcode Reporting
Primary & Secondary Recharge Reporting CRM ka Dangal
Apollo Login Creation / Credntials Targets Setting of MTA
Tracker/Siebel & System Related Issues Art work
Stock Lifting VS Consumption report Learning hours Visibility
Golden Numbers Monthly Qouta Management Franchise Structure
Retailers Tagging to RSO Apollo Meeting with CCD
GSM Credit Issunce & Recovery CRM's issues and errors
GSM Stuck Direct Payments Self Serving
Apollo Network Issues
RAPA Reports
Roll out of Commissoins Cheque Details
KPRA Issues of Franchises
GSM Agreements / On baording / Collaterals
Termination of franchises
Fraud Issues of Franchises
Stolen/ Over Scratch Cards Reimbursement

# Sensitivity: Internal

BVS
BVS Device Issuance & Provisioning
BVS Device Errors Resolution
Weekly 360 Reporting
DAP Visibility Report & Sessions
Eload Errors Resolution
Siebel Order Management
BVS Device Audits
Retailer Profiling in Tracker
Retailer Creation, Blocking & Mapping
Franchise Stock Allocation
Manual Order Processing
Apollo Profile Creation
Lost Stolen Devices Penalties Management
Stock Ordering Isssues
Systems Login & Access Management
Calls To Dormant Retailers
Devices Utilization Report
Mapping in Tracker & EVC Systems
Eload Component Activation
# Sensitivity: Internal
Key & Important Tasks u
FS Operations
FS Throughput Report
FS Floats
Stuck Payments Issue
Commission Related Issues
Adhoc Issues
MA Report
MA Activation, Blocking, Termination
FS Retailer Profiling & Management
FS Collaterals Validation & Recovery
FS Credit Issuance & Recovery
Franchise Push and Trainings
Transactional Errors Resolution
Commission and Campaign Management
Logins & Access Management
Compliance & TB Market Visits
Market Pulse Surverys - Joint Visits with SPE
Franchise Onboarding
Merchant Surveys
Key & Important Tasks under each Role
HSE GSM Operations
Helmet Complaince Franchise/Retailer Onboarding
Bike Safety Complaince Market Visits
Insurance Complaince(Complete) Retailer/Franchise Blocking/Termination
License Complaince KPRA Issues of Franchises
HSE Guidelines Logins & Access Management
HSE Visits RAPA Reports
Special Numbers Management
Eload Related Issues
Apollo Issues
Fraud Issues of Frnachises
Scratch Card Related Issues
GSM Credit Issuance & Recovery
Stock Allocation & Ordering
Apollo Reporting
HRMS Project Training + Implementation
Retailer/Franchise Tagging/Detagging
GSM Agreements / On baording / Collaterals

# Sensitivity: Internal
 Customer Services
CSAT reporting (calling below belts)
MTA reporting
B2C reporting
HR workcode Reporting
CRM ka Dangal
Targets Setting of MTA
Art work
Learning hours Visibility
Franchise Structure
Meeting with CCD
CRM's issues and errors

# Sensitivity: Internal
 Most Frequent Tasks Under each role
BVS FS Operations
BVS Error Resolution FS Reporting
Calls to Dormat BVS Retailers Stuck Payments Posting
Provisioning of BVS Devices FS Retailer Additon report
BVS Devices IN/OUT Audit FS Retailer Tagging
Hourly Breached Device Unblocking EP COVID-19 Retailers - Limit Issues
Retailers Address Update FS Bank Statement/CBA Franchise
Daily Visibility Sessions FS Retailer POS ADDITION
360 Report (Dormant & Active) FS RETAILER Bank Acc Mapping
Devices Utilization Report FS Credit Validation from Bank/RD
Activate/Deactivate Retailers Profiles FS Recovery
Stock Allocation FS Collaterals Cheque Collection
Stall Lifting Issues (TMA & NOC Issuance) FS Credit Utilization
FS Tagging of WIC (MB Portal) FS Retailers Login Creations
BVS Devices Audit (Lost/Stolen) Member Bank Acc Mapping
Retailers/Franchises Profile Creation in Systems Retailer/Franchise Terminations
Postpaid @Retail Project MA Unblocking
BVS Devices Operations Franchise Onboarding
Mapping in Tracker & EVC Systems Compliance & TB Visits
Eload Component Activation Merchant Surveys

# Sensitivity: Internal
Most Frequent Tasks Under each role
HSE GSM Operations
Helmet Complaince Market Visits
Bike Safety Complaince Stock Allocation & Ordering
Insurance Complaince(Complete) Apollo Report (Daily Visibility)
License Complaince HRMS Project Training + Implementation
HSE Guidelines Primary & Secondary Recharge Reporting
HSE Visits Apollo Login Creation / Credntials
Tracker/Siebel & System Related Issues
Stock Lifting VS Consumption report
Golden Numbers Monthly Qouta Management
Retailers Tagging to RSO Apollo
GSM Credit Issunce & Recovery
GSM Stuck Direct Payments Self Serving
Apollo Network Issues
RAPA Reports
Roll out of Commissoins Cheque Details
KPRA Issues of Franchises
GSM Agreements / On baording / Collaterals
Termination of franchises
Fraud Issues of Franchises
Stolen/ Over Scratch Cards Reimbursement

# Sensitivity: Internal
 Customer Services BVS
CSAT reporting (calling below belts) BVS Device Issuance & Provisioning
MTA reporting BVS Device Errors Resolution
B2C reporting Weekly 360 Reporting
HR workcode Reporting DAP Visibility Report & Sessions
CRM ka Dangal Eload Errors Resolution
Targets Setting of MTA Siebel Order Management
Art work BVS Device Audits
Learning hours Visibility Retailer Profiling in Tracker
Franchise Structure Retailer Creation, Blocking & Mapping
Meeting with CCD Franchise Stock Allocation
CRM's issues and errors Manual Order Processing
Apollo Profile Creation
Lost Stolen Devices Penalties Management
Stock Ordering Isssues
Systems Login & Access Management
Calls To Dormant Retailers
Devices Utilization Report
Mapping in Tracker & EVC Systems
Eload Component Activation

# Sensitivity: Internal
 Key & Important Tasks under each Role
FS Operations HSE
FS Throughput Report Helmet Complaince
FS Floats Bike Safety Complaince
Stuck Payments Issue Insurance Complaince(Complete)
Commission Related Issues License Complaince
Adhoc Issues HSE Guidelines
MA Report HSE Visits
MA Activation, Blocking, Termination
FS Retailer Profiling & Management
FS Collaterals Validation & Recovery
FS Credit Issuance & Recovery
Franchise Push and Trainings
Transactional Errors Resolution
Commission and Campaign Management
Logins & Access Management
Compliance & TB Market Visits
Market Pulse Surverys - Joint Visits with SPE
Franchise Onboarding
Merchant Surveys

# Sensitivity: Internal
ach Role
GSM Operations Customer Services
Franchise/Retailer Onboarding CSAT reporting (calling below belts)
Market Visits MTA reporting
Retailer/Franchise Blocking/Termination B2C reporting
KPRA Issues of Franchises HR workcode Reporting
Logins & Access Management CRM ka Dangal
RAPA Reports Targets Setting of MTA
Special Numbers Management Art work
Eload Related Issues Learning hours Visibility
Apollo Issues Franchise Structure
Fraud Issues of Frnachises Meeting with CCD
Scratch Card Related Issues CRM's issues and errors
GSM Credit Issuance & Recovery
Stock Allocation & Ordering
Apollo Reporting
HRMS Project Training + Implementation
Retailer/Franchise Tagging/Detagging
GSM Agreements / On baording / Collaterals

# Sensitivity: Internal
 Type Tasks
BVS Devices Management Provisioning
BVS Devices Management Errors resolution
Retail Channel Activity Reports 360 report
Retail Channel Activity Reports DAP Visibility Report
Eload Issues Handling *964# issues
BVS Devices Management Service Orders For BVS Devices without SIM
BVS Devices Management Audit of warehouse
Retail Channel Activity Reports campaign design
BVS Devices Management unprovisioned devices
BVS Devices Management tagging/HRSD/BLOCKING
Retail Channel Profiling in System creation /closing of retailer profile
Ad-Hoc war room
Ad-Hoc art work
BVS Devices Management cordination with HQ team
BVS Devices Management device unblocking
BVS Devices Management CORDINATION WITH VENDOR
Regulatory & Legal Support Stall devices NCOC and issues
Regulatory & Legal Support Legal issues
Retail Channel Profiling in System WIC tagging msr
Eload Operations Issues Handling SR creation
Eload Operations Issues Handling SR blocking
Eload Operations Issues Handling GSM mapping
Eload Operations Issues Handling PIN RESET
Eload Operations Issues Handling CANCEL TRANSFER PAYMNET
SR & MSR Management Activate/bulk
SR & MSR Management Deactivate/bulk
SR & MSR Management Freeze/unfreeze SR
SR & MSR Management Delete SR
SR & MSR Management Change parents/bulk
SR & MSR Management Check inventory (balances)
SR & MSR Management Cancel dealer
SR & MSR Management Create dealer in bulk
SR & MSR Management MSR creation/deletion
Eload Operations Issues Handling Eload sending/receiving report
Stock Allocation & Mgmt stock allocation
Stock Allocation & Mgmt manual ordering
Stock Allocation & Mgmt cancelled orders
Retail Channel Profiling in System retailer creation through evc
Eload Operations Issues Handling elod reversal
Postpaid @ Retail poastpaid @retail project
Retail Channel Activity Reports data blocking on mb numbers-project
Retail Channel Profiling in System S&D profile creation in Apollo
BVS Devices Management devices in/out database management
Retail Channel Profiling in System cms entries
Retail Channel Profiling in System locator entries
BVS Devices Management dispatch to franchises
Retail Channel Activity Reports penalties agaisnt lost/stolen devices
BVS Devices Management new devices deployement and issues-project
Retail Channel Profiling in System address updation

# Sensitivity: Internal
Ad-Hoc
Stock Allocation & Mgmt
Retail Channel Profiling in System
Retail Channel Profiling in System
Retail Channel Profiling in System
BVS Devices Management
Ad-Hoc
Ad-Hoc
BVS Devices Management
BVS Devices Management
BVS Devices Management
Retail Channel Activity Reports
Retail Channel Activity Reports
ASH database management
stock ordering isssues
VPN profile creation
MB profile creation
Tracker profile creation
APK push
4G check enablement on pp msisdn
addition/deletion in email groups
manage EOL units
dispatch to vendor
BVS Audit
Calls to Dormant Retailers
Devices Utilization Report
# Sensitivity: Internal
Frequency Daily (Mins) Weekly (Mins) Monthly (Mins)
Daily 60
Daily 120
Weekly 120
Daily 30
Daily 40
Daily 30
Daily 60
Ad-Hoc
Daily 20
Daily 10
Daily 20
Weekly 20
Monthly 20
Daily 20
Daily 60
Daily 30
Monthly 20
Ad-Hoc
Daily 20
Daily 10
Daily 5
Daily 10
Daily 5
Daily 5
Weekly 10
Weekly 10
Weekly 10
Weekly 5
Weekly 20
Ad-Hoc
Daily 2
Daily 10
Ad-Hoc
Ad-Hoc
Monthly 30
Ad-Hoc
Ad-Hoc
Daily 10
Monthly 20
Daily 40
Daily 40
Monthly 10
Daily 60
Daily 30
Daily 30
Daily 30
Ad-Hoc
Daily 60
Daily 40

# Sensitivity: Internal
Monthly 20
Daily 10
Ad-Hoc
Ad-Hoc
Ad-Hoc
Daily 10
Daily 10
Ad-Hoc
Monthly 20
Daily 30
Ad-Hoc
Daily 120
Weekly 60

# Sensitivity: Internal
Adhoc (Mins) Total Occupancy
1.0
2.0
2.0
0.5
0.7
0.5
1.0
40 0.7
0.3
0.2
0.3
0.3
0.3
0.3
1.0
0.5
0.3
30 0.5
0.3
0.2
0.1
30 0.7
0.1
0.1
0.2
0.2
0.2
0.1
0.3
2 0.0
0.0
0.2
20 0.3
10 0.2
0.5
5 0.1
2 0.0
0.2
0.3
0.7
0.7
0.2
1.0
0.5
0.5
0.5
60 1.0
1.0
0.7

# Sensitivity: Internal
 0.3
0.2
10 0.2
10 0.2
10 0.2
0.2
0.2
10 0.2
0.3
0.5
180 3.0
2.0
1.0

# Sensitivity: Internal
Description
Daily Provisioning of BVS Devices ( Magic Box, Tracker , EVC )
BVS devices issues fs /GSM resolution over whatsap,calls,emails.
dormant/active visibility weekly
daily visibility ,sessions with bottom clusters ( Magic Box Source)
error resolution and eload component activation (seibel)
create and submit pp msisdn orders from seibel
daily audit of bvs devices in/out and data base management
adhoc basis
daily deprovisioned faulty devices from system (tracker)
HRSD visibility and unblocking (snd compalint cell)
retailer profile cration in tracker
presenting aganda in war room
adhoc basis
regarding targets setting,operational base/bvs devices issues and procurement
hourly breached devices unblocking (snd complaint cell)
regarding bvs devices issues and procurement ,dispatch info over email calls and whatsapp
fixing stall lifting issues by TMA and NOC issuance (emails+whtasapp)
report and resolved legal issues with backed team
fs tagging of wic devices (MB portal)
super retailer profile creation in evc and tracker
super retailer profile blocking in evc and tracker
GSM mapping in tracker and evc
reset eload pin of RSO (EVC)
cancel transefer payment of any franchise (EVC)
activate sr/ R prfile in evc
deactivate sr/ R prfile in evc
freez and unfreez SR profile in evc
compeltely deleted sr profile (EVC)
change franchise parent through evc and tracker
check balances of retailer/super retailer MSR (EVC)
Cancel retailer/SR/msr in evc and tracker
creation of retailer/sr/msr (EVC/Tracker)
MSR creation/deletion in evc
sending and receiveing report of eload (evc)
SVSP/HLR/LARGE SCREEN devices allocation to franchise as per quota (tracker)
process manual order in tracker on franchise request
cancelled orders in tracker
create profile in evc
revert amount of eload as per franchise request(ccd credit posting)
APK update and SKU enablement and issues resolution (tracker/snd complaint cell)
on going
lock complaint in oone window portal and send email to snd complaint cell
faulrty devices in and out
ecconect devices enteries in CMS
securetech devices enteries in locator
dispatch devices to franchises
imposed penalties against lost/stolen devices
on going project
daily update addreses through update bulk in tracker

# Sensitivity: Internal
share database with snd ops
resolve ordering issue like delayed in shipment and DO numbers required
creation of vpn profile of backend team and netchart id creation
creation of MB profile of backend team
creation of tracker profile of backend team
APK push from AKSA operation
lock request at one window portal and send email to snd ops
profile adition /deletion in mails groups of sales team and backend team
mark eol devices and get RD approval to remove from base
dispatch faulty devices to vendor
Quartely Audit for Lost & Stolen Devices
Calls to Dormant BVS Retailers
Devices Utilization Report

# Sensitivity: Internal
North-1 North-2 North-3
Abdul Moeez Ahmad Faiza Misbah
Abdul Moeez Ahmad unsa Misbah
Abdul Moeez Ahmad Faiza Misbah
Abdul Moeez Ahmad Faiza Misbah
Arman Baig Faiza Umair Niaz
Arman Baig Faiza
Arman Baig unsa Umair Niaz/Ahtisham
Arman Baig Faiza
Abdul Moeez Ahmad unsa Misbah
Arman Baig / Abdul Moeez Ahmad unsa Umair Niaz
Arman Baig unsa Waheed/Misbah
Farrukh Iftikhar / Arman Baig / Abdul Moeez Ahmad Faiza Ahtisham/Umair Niaz
Farrukh Iftikhar / Arman Baig /Abdul Moeez Ahmad Faiza
Arman Baig Faiza Umair Niaz/Ahtisham
Abdul Moeez Ahmad Faiza Umair Niaz
Abdul Moeez Ahmad unsa Umair Niaz/Manzoor
Faiza Faaiza/Ahtisham
Arman Baig / Farrukh Iftikhar Faiza Faaiza/Ahtisham
Abdul Moeez Ahmad unsa Misbah
Arman Baig Faiza Waheed
Arman Baig Faiza Waheed
Arman Baig Faiza Waheed
Arman Baig Faiza Waheed
Arman Baig Faiza Waheed
Arman Baig Faiza Waheed
Arman Baig Faiza Waheed
Arman Baig Faiza Waheed
Arman Baig Faiza Waheed
Arman Baig Faiza Waheed
Arman Baig Faiza Waheed
Arman Baig Faiza Waheed
Arman Baig Faiza Waheed
Arman Baig Faiza Waheed
Arman Baig Faiza Waheed
Arman Baig Faiza Umair Niaz
Arman Baig Faiza Umair Niaz
Arman Baig Faiza Umair Niaz
Arman Baig Faiza Waheed
Arman Baig Faiza Umair Niaz
Abdul Moeez Ahmad Faiza Umair Niaz
Arman Baig / Abdul Moeez Ahmad Faiza Umair Niaz
Abdul Moeez Ahmad Faiza Waheed
unsa
Abdul Moeez Ahmad unsa Manzoor
Abdul Moeez Ahmad unsa Manzoor
Abdul Moeez Ahmad unsa Manzoor
Arman Baig Faiza Umair Niaz
Arman Baig Faiza Umair Niaz/Misbah/Manzoor
Abdul Moeez Ahmad Faiza Umair/Misbah

# Sensitivity: Internal
Abdul Moeez Ahmad Faiza Waheed
Arman Baig Faiza Umair Niaz
Arman Baig Faiza Waheed
Arman Baig Faiza
Arman Baig Faiza
Abdul Moeez Ahmad / Arman Baig unsa Umair Niaz
Abdul Moeez Ahmad / Arman Baig unsa Umair Niaz
Arman Baig Faiza
Abdul Moeez Ahmad Faiza Umair Niaz
Abdul Moeez Ahmad / Arman Baig unsa Manzoor
Farrukh Iftikhar / Arman Baig /Abdul Moeez Ahmad Faiza Umair Niaz
Khawar
Misbah

# Sensitivity: Internal
Count of Tasks Frequency
Type Ad-Hoc Daily Monthly Weekly Total Result
Ad-Hoc 1 1 2 1 5
BVS Devices Management 1 14 1 16
Eload Issues Handling 1 1
Eload Operations Issues Handling 1 5 1 7
Postpaid @ Retail 1 1
Regulatory & Legal Support 1 1 2
Retail Channel Activity Reports 2 3 2 7
Retail Channel Profiling in System 3 6 1 10
SR & MSR Management 2 2 5 9
Stock Allocation & Mgmt 2 1 1 4
Total Result 13 34 7 8 62

# Sensitivity: Internal
Frequency
Ad-Hoc Daily MonthWeekly Total Result
13 34 7 8 62

# Sensitivity: Internal
Type Tasks
Ad-Hoc
4G check enablement on pp msisdn
addition/deletion i
art work
ASH database management
war room
BVS Devices Management
APK push
Audit of warehouse
BVS Audit
cordination with HQ team
CORDINATION WITH VENDOR
device unblocking
devices in/out database management
dispatch to franchises
dispatch to vendor
Errors resolution
manage EOL units
new devices deployement and issues-project
Provisioning
Service Orders For BVS Devices without SIM
tagging/HRSD/BLOCKING
unprovisioned devices
Eload Issues Handling
*964# issues
Eload Operations Issues Handling
CANCEL TRANSFER PAYMNET
Eload sending/recei
elod reversal
GSM mapping
PIN RESET
SR blocking
SR creation
Postpaid @ Retail
poastpaid @retail project
Regulatory & Legal Support
Legal issues
Stall devices NCOC and issues
Retail Channel Activity Reports
360 report
Calls to Dormant Retailers
campaign design
DAP Visibility Report
data blocking on mb numbers-project
Devices Utilization Report
penalties agaisnt lo
Retail Channel Profiling in System

# Sensitivity: Internal
 address updation
cms entries
creation /closing of retailer profile
locator entries
MB profile creation
retailer creation through evc
S&D profile creation in Apollo
Tracker profile crea
VPN profile creatio
WIC tagging msr
SR & MSR Management
Activate/bulk
Cancel dealer
Change parents/bulk
Check inventory (ba
Create dealer in bulk
Deactivate/bulk
Delete SR
Freeze/unfreeze SR
MSR creation/delet
Stock Allocation & Mgmt
cancelled orders
manual ordering
stock allocation
stock ordering isssues
Total Result

# Sensitivity: Internal
 Frequency Data
Ad-Hoc Daily
Count of Type Sum of Total OcCount of Type Sum of Total Oc
1 0.2 1 0.2
ck enablement on pp msisdn 1 0.2
1 0.2

tabase management

1 3.0 14 10.0
1 0.2
f warehouse 1 1.0
1 3.0
tion with HQ team 1 0.3
NATION WITH VENDOR 1 0.5
1 1.0
in/out database management 1 1.0
h to franchises 1 0.5
1 0.5
1 2.0

vices deployement and issues-project 1 1.0

1 1.0
Orders For BVS Devices without SIM 1 0.5
/HRSD/BLOCKING 1 0.2
sioned devices 1 0.3
1 0.7
1 0.7
1 0.2 5 1.1
L TRANSFER PAYMNET 1 0.1
1 0.2

1 0.7
1 0.1
1 0.1
1 0.2
1 0.7
aid @retail project 1 0.7
1 0.5
1 0.5
vices NCOC and issues
2 1.7 3 3.2

Dormant Retailers 1 2.0

1 0.7
sibility Report 1 0.5
ocking on mb numbers-project 1 0.7
Utilization Report
1 1.0
3 0.5 6 2.5

# Sensitivity: Internal
 1 0.7
1 0.5
n /closing of retailer profile 1 0.3
1 0.5
1 0.2
creation through evc 1 0.2
ofile creation in Apollo
1 0.2
1 0.2
1 0.3
2 0.4 2 0.2

1 0.0
parents/bulk
1 0.0
dealer in bulk 1 0.2

unfreeze SR
1 0.3
2 0.1 1 0.2
1 0.0
1 0.1

rdering isssues 1 0.2

13 6.5 34 18.6

# Sensitivity: Internal
Monthly Weekly
Count of Type Sum of Total OcCount of Type Sum of Total Occupancy
2 0.7 1 0.3

1 0.3
1 0.3
1 0.3
1 0.3

1 0.3

1 0.3

1 0.3

1 0.3

1 0.3
2 3.0
1 2.0

1 1.0

1 0.2

# Sensitivity: Internal
1 0.2

5 0.9
1 0.2

1 0.3

1 0.2
1 0.1
1 0.2

1 0.5

1 0.5

7 2.3 8 4.3

# Sensitivity: Internal
 Total Count of Type Total Sum of Total Occupancy
tal Occupancy
5 1.3
1 0.2
1 0.2
1 0.3
1 0.3
1 0.3
16 13.3
1 0.2
1 1.0
1 3.0
1 0.3
1 0.5
1 1.0
1 1.0
1 0.5
1 0.5
1 2.0
1 0.3
1 1.0
1 1.0
1 0.5
1 0.2
1 0.3
1 0.7
1 0.7
7 1.6
1 0.1
1 0.2
1 0.3
1 0.7
1 0.1
1 0.1
1 0.2
1 0.7
1 0.7
2 0.8
1 0.5
1 0.3
7 7.8
1 2.0
1 2.0
1 0.7
1 0.5
1 0.7
1 1.0
1 1.0
10 3.2

# Sensitivity: Internal
 1 0.7
1 0.5
1 0.3
1 0.5
1 0.2
1 0.2
1 0.2
1 0.2
1 0.2
1 0.3
9 1.5
1 0.2
1 0.0
1 0.3
1 0.0
1 0.2
1 0.2
1 0.1
1 0.2
1 0.3
4 0.8
1 0.0
1 0.1
1 0.5
1 0.2
62 31.7

# Sensitivity: Internal
Type Tasks Frequency Daily (Mins)
FS Reporting FS throughput Report Daily 60
FS Reporting FS Floats Daily 50
FS Payment Ops Stuck Payments Daily 30
FS Payment Ops D2R Stuck Daily 30
FS Reporting D2R Report Daily 30
Commission Related CD Commission Unblocking Daily 30
FS Operations FS Related Adhoc Issues Other Daily 30
FS Reporting MA Report Daily 30
FS Operations MA Dormant Activation Daily 30
FS Reporting FS Retailer Additon report Daily 30
FS Retailer Profiling FS Retailer Tagging Daily 15
FS Operations EP COVID-19 Retailers - Limit Issues Daily 15
Bank Related Tasks FS Bank Statement/CBA Franchise Monthly 15
FS Retailer Profiling FS Retailer POS ADDITION Daily 10
FS Retailer Profiling FS RETAILER STRING PROVISIONING Daily 10
FS Credit & Recorvery FS Credit Weekly
FS Credit & Recorvery FS Recovery Weekly
FS Credit & Recorvery FS Collaterals Ad-Hoc
FS Credit & Recorvery FS Credit utilization Weekly
FS Credit & Recorvery FS Liquidity Agreeements Ad-Hoc
Refreshers & Trainings D2R Meetings/Training Weekly
FS Operations Slips D2R Availability Ad-Hoc
Mobile Account Related MA BLOCK & TERMINATION Monthly
Mobile Account Related MA Unblocking Monthly
FS Retailer Profiling TERMINATION RETAILER FS Monthly
Bank Related Tasks Member Bank Account Mapping Monthly
Bank Related Tasks MTR/MTS Transaction Blocked Monthly
Mobile Account Related P2P Deposit Transaction Reversal Weekly
FS Retailer Profiling Ghost Retailer Restoration Process Ad-Hoc
Commission Related Roll out of Commissoins & Campaign Monthly
Franchise Onboarding Franchise Onboarding Ad-Hoc
Fraud Issues Fraud Issues of Frnachises Ad-Hoc
Franchise Termination Termination of franchises Ad-Hoc
Franchise Taxation FS KPRA Issues of Franchises Ad-Hoc
Bank Related Tasks Bank Closure issues Blacklisting/ Abnormal Trx Ad-Hoc
FS Operations Operational Meetings Weekly
FS Operations Dispatching of Certificates and other items Ad-Hoc
Bank Related Tasks FS Collateral's return Ad-Hoc
FS Retailer Profiling AKSA logins Creations Monthly
FS Retailer Profiling FS Hireachy Update Ad-Hoc
FS Reporting CD Creation errors/report Weekly
Market Visits Compliance (TB) Visit Ad-Hoc
Market Visits Compliance (TB) Cases Closure Ad-Hoc
Market Visits Merchant Survey Franchise Ad-Hoc
FS Retailer Profiling FATCA & CRS Form Ad-Hoc
Market Visits Comined Market visit with SPE Ad-Hoc

# Sensitivity: Internal
Weekly ( Mins) Monthly (Mins) Adhoc (Mins) Total Occupancy To-Be
1.0 Automate
50 1.7 Automate
0.5 As-Is
0.5 Process Improvemen
0.5 Down Delegation
0.5
0.5
30 1.0
30 1.0
30 1.0
40 0.9
0.3
5 0.3
0.2
0.2
30 0.5
60 1.0
50 0.8
80 1.3
20 0.3
30 0.5
20 0.3
5 0.1
5 0.1
10 0.2
40 0.7
10 0.2
30 0.5
15 0.3
20 0.3
420 7.0
150 2.5
210 3.5
150 2.5
150 2.5
60 1.0
300 5.0
420 7.0
120 2.0
60 1.0
30 0.5
240 4.0
210 3.5
180 3.0
30 0.5
60 1.0

# Sensitivity: Internal
Description

Stuck payments of FS & GSM during the day till posting follow ups
D2R Rtetail Payments stuck for POC team cordination
D2R Report Visibility Filezila Raw
Reason defined and unlobking for retailers , warning and apolgie letter to franchise
On errors / request based

FS Retailer tagging with franchise , territort re-aligment, New Franchise Induction

BVS Verification and NATP Approval from ASM and than raised to Bank
Franchise Bank Statement from Bank
Add retailer number in POS Addition
Bank account mapping request through bank team along with FS certificate
Credit Wet from Bank & RD for Cantt & Regular Franchise
Recovery on every Monday or after Gazetted Holidays
Reciving of Colleteral Cheques from Franchise
Utilization of FS Credit and managing weekly requriements
For FS Credit the new franchise agreement
Franchise Push and Trainings
UBL & ABL Slips Regionwide
If commision of any retailer marked blocked by bank then we seek apology letter from retailer and submit to bank fo
Tagging of retailers with Franchises
Limit issues of Retailers along with BVS verification
Bank Mapping with On boarded banks
Request need to raised with Bank teams
Reversal Request of MA to MA or OTC
Retailer physical address not verified
sharing FS commissions with team
Adhoc based work - Completion of documentations
Any fraud issue of franchise - b2c etc
Termination of any cluster - completion of documentations
KPRA issues of all clusters - KPRA letters and other formalities
Bank closure issues during KYC data
Day to day meeting
Retailer Ceritifcate / Give aways
Eid Cheques Retrun
NATP / AKSA login for FS Retailer Creation
As per requirement and major structure Changes
CD Creation Issues and Fixtures
Telenor Bank Compliance visit to retail and share the feedback for run plenty matrix
Telenor Bank franchise complete closure cases from TB
SPE-TB will visit the Franchise for verification of Physical existance of franchise (as its required by SBP)
Franchise owner form submission as required by TB
check the market pulse and retailer verification

# Sensitivity: Internal
North-1 North-2 North-3 Frequency
Farukh Ifitkhar Waheed Ad-Hoc
Farukh Ifitkhar Waheed 17
Farukh Ifitkhar Awais, Aqsa & Atif Ahtisham
Farukh Ifitkhar Awais, Aqsa & Atif Ahtisham
Farukh Ifitkhar Aqsa & Awais Ahtisham
Farukh Ifitkhar Awais & atif Ahtisham
Farukh Ifitkhar Awais & atif Ahtisham
Farukh Ifitkhar Ahtisham
Farukh Ifitkhar Aqsa Khawar
Farukh Ifitkhar Aqsa Khawar
Farukh Ifitkhar Awais & atif Ahtisham
Farukh Ifitkhar Awais & atif Ahtisham
Farukh Ifitkhar Awais & atif Ahtisham
Farukh Ifitkhar Awais & atif Waheed
Farukh Ifitkhar Awais & atif Ahtisham
Farukh Ifitkhar Awais Ahtisham
Farukh Ifitkhar Awais Ahtisham
Farukh Ifitkhar Awais & atif Ahtisham
Farukh Ifitkhar Awais Ahtisham
Farukh Ifitkhar Awais & atif Ahtisham/Waheed
Farukh Ifitkhar Aqsa & Awais Ahtisham
Farukh Ifitkhar Aqsa & Atif Ahtisham/Khawar
Farukh Ifitkhar Awais & atif Ahtisham
Farukh Ifitkhar Awais & atif Ahtisham
Farukh Ifitkhar Awais & atif Ahtisham
Farukh Ifitkhar Awais & atif Ahtisham
Farukh Ifitkhar Awais & atif Ahtisham
Farukh Ifitkhar Awais & atif Ahtisham
Farukh Ifitkhar Awais & atif Ahtisham
Farukh Ifitkhar Awais Ahtisham
Farukh Ifitkhar Awais, Aqsa & Atif Ahtisham
Farukh Ifitkhar Awais, Aqsa & Atif Ahtisham
Farukh Ifitkhar Awais, Aqsa & Atif Ahtisham
Farukh Ifitkhar Awais Ahtisham
Farukh Ifitkhar Awais Ahtisham
Farukh Ifitkhar Awais, Aqsa & Atif Ahtisham
Farukh Ifitkhar Awais, Aqsa & Atif Misbah/Khawar
Farukh Ifitkhar Awais & Atif Misbah/Waheed
Farukh Ifitkhar Atif Ahtisham
Farukh Ifitkhar Atif Ahtisham
Farukh Ifitkhar Aqsa Khawar
Farukh Ifitkhar Awais
Farukh Ifitkhar
Farukh Ifitkhar
Farukh Ifitkhar Atif
Farukh Ifitkhar Awais/Atif

# Sensitivity: Internal
Daily MonthlWeekly Total Result
14 8 7 46

# Sensitivity: Internal
 Frequency
Ad-Hoc
Type Tasks Count of Type
Bank Related Tasks 2
Bank Closure issues 1
FS Bank Statement/CBA Franchise
FS Collateral's return 1
Member Bank Account Mapping
MTR/MTS Transaction Blocked
Commission Related
CD Commission Unblocking
Roll out of Commissoins & Campaign
Franchise Onboarding 1
Franchise Onboardin 1
Franchise Taxation 1
FS KPRA Issues of Fr 1
Franchise Termination 1
Termination of franc 1
Fraud Issues 1
Fraud Issues of Frna 1
FS Credit & Recorvery 2
FS Collaterals 1
FS Credit
FS Credit utilization
FS Liquidity Agreee 1
FS Recovery
FS Operations 2
Dispatching of Certif 1
EP COVID-19 Retailers - Limit Issues
FS Related Adhoc Issues Other
MA Dormant Activation
Operational Meetings
Slips D2R Availability 1
FS Payment Ops
D2R Stuck
Stuck Payments
FS Reporting
CD Creation errors/report
D2R Report
FS Floats
FS Retailer Additon report
FS throughput Report
MA Report
FS Retailer Profiling 3
AKSA logins Creations
FATCA & CRS Form 1
FS Hireachy Update 1
FS Retailer POS ADDITION
FS RETAILER STRING PROVISIONING
FS Retailer Tagging

# Sensitivity: Internal
 Ghost Retailer Resto 1
TERMINATION RETAILER FS
Market Visits 4
Comined Market visit 1
Compliance (TB) Cas 1
Compliance (TB) Visit 1
Merchant Survey Fra 1
Mobile Account Related
MA BLOCK & TERMINATION
MA Unblocking
P2P Deposit Transaction Reversal
Refreshers & Trainings
D2R Meetings/Training
Total Result 17

# Sensitivity: Internal
Data
Daily Monthly
Sum of Total Oc Count of Type Sum of Total Oc Count of Type Sum of Total Oc
9.5 3 1.2
2.5
1 0.3
7.0
1 0.7
1 0.2
1 0.5 1 0.3
1 0.5
1 0.3
7.0
7.0
2.5
2.5
3.5
3.5
2.5
2.5
1.2
0.8

0.3

5.3 3 1.8
5.0
1 0.3
1 0.5
1 1.0

0.3
2 1.0
1 0.5
1 0.5
5 5.2

1 0.5
1 1.7
1 1.0
1 1.0
1 1.0
1.8 3 1.3 2 2.2
1 2.0
0.5
1.0
1 0.2
1 0.2
1 0.9

# Sensitivity: Internal
 0.3
1 0.2
11.5
1.0
3.5
4.0
3.0
2 0.2
1 0.1
1 0.1

44.8 14 9.7 8 3.8

# Sensitivity: Internal
Weekly Total Count of Type Total Sum of Total Occupancy
Count of Type Sum of Total Occupancy
5 10.7
1 2.5
1 0.3
1 7.0
1 0.7
1 0.2
2 0.8
1 0.5
1 0.3
1 7.0
1 7.0
1 2.5
1 2.5
1 3.5
1 3.5
1 2.5
1 2.5
3 2.8 5 4.0
1 0.8
1 0.5 1 0.5
1 1.3 1 1.3
1 0.3
1 1.0 1 1.0
1 1.0 6 8.1
1 5.0
1 0.3
1 0.5
1 1.0
1 1.0 1 1.0
1 0.3
2 1.0
1 0.5
1 0.5
1 0.5 6 5.7
1 0.5 1 0.5
1 0.5
1 1.7
1 1.0
1 1.0
1 1.0
8 5.2
1 2.0
1 0.5
1 1.0
1 0.2
1 0.2
1 0.9

# Sensitivity: Internal
 1 0.3
1 0.2
4 11.5
1 1.0
1 3.5
1 4.0
1 3.0
1 0.5 3 0.7
1 0.1
1 0.1
1 0.5 1 0.5
1 0.5 1 0.5
1 0.5 1 0.5
7 5.3 46 63.6

# Sensitivity: Internal
Sum of Total Occupancy

# Sensitivity: Internal
Type Task List Frequency Daily (mins) Weekly (Mins)
HSE Reporting Helmet Complaince Daily 50
HSE Reporting Bike Safety ComplaincDaily 10
HSE Reporting Insurance ComplainceWeekly 60
HSE Reporting License Complaince Daily 20
HSE Training & Refrehser HSE Guidelines Monthly
HSE Market Visit HSE Visits Monthly

# Sensitivity: Internal
Monthly (Mins) Adhoc (Mins) Total Occupancy Description
0.8 helmet complaince on daily b
0.2 Bike Safety complaince on m
1.0 Issuance of all Frnachise sta
60 1.3 License update on every new
60 1.0 Engaging and updating whole
120 2.0 Franchise Visits

# Sensitivity: Internal
North-1 North-2 North-3
Farrukh Iftikhar Awais/Atif Ahtisham/Waheed
Farrukh Iftikhar Awais/Atif Waheed
Farrukh Iftikhar Awais/Atif Ahtisham
Farrukh Iftikhar Awais/Atif Ahtisham/Waheed
Farrukh Iftikhar Awais/Atif Ahtisham
Farrukh Iftikhar Awais/Atif Ahtisham

# Sensitivity: Internal
Type Task List Frequency
GSM CreditGSM Credit Weekly
GSM CreditGSM collaterals Ad-Hoc
GSM CreditGSM Recovery Weekly
Franchise GSM Agreements / On baording Ad-Hoc
Franchise GSM Addendum Ad-Hoc
Payment &GSM Stuck Direct Payments Self Serving Weekly
Payment &Franchise E-Load Order Stuck Ad-Hoc
GSM ReporPrimary Report Daily
GSM ReporSecondary Report Daily
Apollo Rel Apollo Report Daily
Apollo Rel Apollo Login Creation / Credntials Daily
Apollo Rel Apollo Issues Ad-Hoc
RAPA ReporRAPA Reports Monthly
Stock Allo Golden Numbers Daily
Commission Roll out of Commissoins Cheque Details Monthly
Fraud IssueFraud Issues of Frnachises Ad-Hoc
Franchise Termination of franchises Ad-Hoc
Franchise TKPRA Issues of Franchises Monthly
Stock Allo Stock Allocation & Ordering Daily
Stock Allo Stolen/ Over Scratch Cards Reimbursement Ad-Hoc
Stock Allo SC Daily Quota Reports Lifitng Plan Daily
GSM ReporPrimary Vs Seconday Daily
GSM ReporODR PDR Reports Daily
Market VisiRetailer Market Visit Ad-Hoc
Logins & A Login Creation Ad-Hoc
Logins & A Password Reseting Daily
System Iss Tracker Siebel Issues Daily
Trainings &HRMS Project Training + Implementation Daily
Apollo Rel Retailers Tagging to RSO Apollo Daily
Apollo Rel Apollo Network Issues Weekly
Stock Allo Stock Lifting VS Consumption report Daily
GSM ReporData Collection Ad-Hoc
Market VisiMarket Visit on Dormant retailers Daily

# Sensitivity: Internal
Daily (mins) Weekly (Mins) Monthly (Mins) Adhoc (Mins) Total Frequency
10 0.2
120 2.0
60 1.0
420 7.0
30 0.5
30 0.5
30 0.5
20 0.3
20 0.3
30 0.5
20 0.3
30 0.5
60 30 1.5
10 30 0.7
30 0.5
30 0.5
100 1.7
20 70 1.5
50 0.8
30 0.5
40 0.7
20 0.3
10 0.2
180 3.0
60 1.0
20 20 0.7
20 10 0.5
30 0.5
10 0.2
30 0.5
20 0.3
180 3.0
120 2.0

# Sensitivity: Internal
Description
Weekly GSM Credit
To adjust the colletral for Events
Recover the GSM Credit
Franchise On Boarding
Per Franchise
Stuck GSM Payments in PDR / EVC
Eload Stuck in ODR
Daily Visibility (Whatsapp+Emai) ODR
Daily Visibility (Whatsapp+Emai) Qlik
Daily Visibility (Whatsapp+Emai) Apollo Report
New Login and Fixture
On going issue Hits not reflecting
Fixture and Commuincation
Manage monthly quota of Golden numbers
sharing FS commissions with team
Any fraud issue of franchise - b2c etc
Termination of any cluster - completion of documentations
KPRA issues of all clusters - KPRA letters and other formalities
Daily basis + Visibility
When Required
Daily basis
Daily Visibility
10 Minutes
Adhoc Market Visit in Quarters
BSS Support
Any System reltated id creation
Password Reset
Franchise Staff Registration Biometric
Retailers to RSO Tagging Request Apollo
Weekly Visibility to Regional teams
Daily Visibility (Whatsapp+Emai) ODR

# Sensitivity: Internal
North-1 North-2 North-3
Arman Baig Awais Ahtisham
Arman Baig Awais Ahtisham
Arman Baig Awais Ahtisham
Farrukh Iftikhar Awais
Farrukh Iftikhar Awais & atif Ahtisham/Waheed
Arman Baig Awais & atif Umair Niaz
Arman Baig Awais & atif Umair Niaz/Waheed
Arman Baig Aqsa
Aqsa
Farrukh Iftikhar Awais Umair Niaz
Farrukh Iftikhar Awais, Faiza & Atif Waheed
Farrukh Iftikhar Awais Umair Niaz/Waheed
Arman Baig Awais Umair Niaz
Arman Baig Awais Ahtisham
Arman Baig Awais Ahtisham
Arman Baig Aqsa & Awais Waheed/Ahtisham
Farrukh Iftikhar Awais Ahtisham
Awais Ahtisham
Arman Baig Aqsa & Awais Umair Niaz
Arman Baig Aqsa & Awais Umair Niaz
Arman Baig Aqsa Umair Niaz
Aqsa
Arman Baig Aqsa & Atif Misbah
Arman Baig / Farrukh Iftikhar Awais, Aqsa & Atif Ahtisham/Umar Niaz
Arman Baig Aqsa Waheed/Ahtisham
Arman Baig Aqsa Waheed/Ahtisham
Arman Baig Aqsa & Faiza Waheed/Ahtisham
Arman Baig Aqsa & Awais Waheed/Ahtisham
Arman Baig Atif Waheed
Farrukh Iftikhar Awais & Aqsa
Umair Niaz
Atif/Aqsa Khawar
Khawar

# Sensitivity: Internal
Frequency
Ad-Hoc Daily MonthWeekly Total Result
11 15 3 4 33

# Sensitivity: Internal
 Frequency Data
Ad-Hoc Daily
Type Count of Frequency Sum of Total Frequency Count of Frequency
Apollo Related 1 0.5 3
Commission Related
Franchise Onboarding 2 7.5
Franchise Taxation Related
Franchise Termination 1 1.7
Fraud Issues 1 0.5
GSM Credit & Recovery 1 2.0
GSM Reporting 1 3.0 4
Logins & Access Mgmt. 1 1.0 1
Market Visits 1 3.0 1
Payment & Eload Issues 1 0.5
RAPA Reports
Stock Allocation & Mgmt 1 0.5 4
System Issues 1
Trainings & Refreshers 1
Total Result 11 20.2 15

# Sensitivity: Internal
 Monthly Weekly
Sum of Total Frequency Count of Frequency Sum of Total Frequency Count of Frequency
1.0 1
1 0.5

1 1.5

2
1.2
0.7
2.0
1
1 1.5
2.5
0.5
0.5
8.3 3 3.5 4

# Sensitivity: Internal
 Total Count of Frequency Total Sum of Total Frequency
Sum of Total Frequency
0.5 5 2.0
1 0.5
2 7.5
1 1.5
1 1.7
1 0.5
1.2 3 3.2
5 4.2
2 1.7
2 5.0
0.5 2 1.0
1 1.5
5 3.0
1 0.5
1 0.5
2.2 33 34.2

# Sensitivity: Internal
Type Task List Frequency
Daily Reporting CSAT reporting (callingDaily
Daily Reporting MTA reporting Daily
Daily Reporting B2C reporting Daily
Daily Reporting HR workcode ReportinDaily
Daily Reporting CRM ka Dangal Daily
Target Setting Targets Setting of MTAMonthly
ArtWork Art work Monthly
Trainings & Refreshers Learning hours VisibilitWeekly
Capacity Planning Franchise Structure Monthly
Operational Meetings Meeting with CCD Monthly
System Issues CRM's issues and errorDaily

Frequency
Daily
Type Task List Count of Frequency
ArtWork
Art work
Capacity Planning
Franchise Structure
Daily Reporting 5
B2C reporting 1
CRM ka Dangal 1
CSAT reporting (calling 1
HR workcode Reportin 1
MTA reporting 1
Operational Meetings
Meeting with CCD
System Issues 1
CRM's issues and error 1
Target Setting
Targets Setting of MTA
Trainings & Refreshers
Learning hours Visibility
Total Result 6

# Sensitivity: Internal
 Daily (mins) Weekly (Mins) Monthly (Mins) Adhoc (Mins)
20
20
20
20
20
30
30
20
20
150
180

Data
Monthly Weekly
Sum of Total OccupancCount of Frequency Sum of Total OccupancCount of Frequency
1 0.5
1 0.5
1 0.3
1 0.3
1.7
0.3
0.3
0.3
0.3
0.3
1 2.5
1 2.5
3.0
3.0
1 0.5
1 0.5
1
1
4.7 4 3.8 1

# Sensitivity: Internal
 Total Occupancy Description North-1
0.3 Daily Visibility + Discussion with Arman Baig / Farrukh Iftikhar
0.3 Daily Visibility + Discussion with Arman Baig / Farrukh Iftikhar
0.3 Daily Visibility + Discussion with Arman Baig / Farrukh Iftikhar
0.3 Daily Visibility + Discussion with Arman Baig / Farrukh Iftikhar
0.3 Visibility (3 times a week)
0.5 Once in a month Arman Baig / Farrukh Iftikhar
0.5 When Required Arman Baig / Farrukh Iftikhar
0.3 As per regional requirement Arman Baig / Farrukh Iftikhar
0.3 Once in a month Arman Baig / Farrukh Iftikhar
2.5 Weekly Arman Baig / Farrukh Iftikhar
3.0 Daily basis Arman Baig / Farrukh Iftikhar

Total Count of Frequency Total Sum of Total Occupancy

Sum of Total Occupancy
1 0.5
1 0.5
1 0.3
1 0.3
5 1.7
1 0.3
1 0.3
1 0.3
1 0.3
1 0.3
1 2.5
1 2.5
1 3.0
1 3.0
1 0.5
1 0.5
0.3 1 0.3
0.3 1 0.3
0.3 11 8.8

# Sensitivity: Internal
 North-2 North-3
Aqsa Waheed/Ahtisham
Aqsa Waheed/Ahtisham
Aqsa Waheed/Ahtisham
Aqsa Waheed/Ahtisham
Aqsa
Aqsa Waheed/Ahtisham
Aqsa
Aqsa Khawar
Aqsa Waheed/Ahtisham
Aqsa/Awais Waheed/Ahtisham
Aqsa Waheed/Ahtisham

# Sensitivity: Internal