MAD Youth Virtual Summit: Hack The SDGs

01
EMP A THY
MAD Youth Virtual Summit: Hack The SDGs

BREAK OUT
1
 MAD Youth Virtual Summit: Hack The SDGs

BR EAK O UT
SESSIO N GU IDE
Breakout Session 1:
Empathy Interview – 30 min
Duration: 9.35 AM to 10.05 AM

1. Go into your own Group Hangouts Link as sent to you before on

email, calendar invite or in the Public Chat here. DO NOT enter the
wrong group!

2. During the session, if you encounter any issues or you’re not sure
what you’re supposed to be doing, just ‘Ping!’ on the Cohort Chat
Room on BigMarker and your facilitator will come to the rescue! You
can Ping! in this format: Ping! Name - Group Name - Hangouts Link

RETURN AT 10.05 AM SHARP to the Main Hall in BigMarker!

Steps:

Open up 3 tabs:
1. Main Hall (BigMarker)
2. Your Breakout Room (Google Hangouts)
3. Your Jam (Google Jamboard)

Objectives:
In your groups, you will conduct an empathy interview to try to
understand more about one of your teammates, and learn about the
challenges that he/she is facing currently. While the interview might
be wide-ranging, do focus on responsible consumption if possible.
Instructions:
1. Appoint 1 person to be the interviewer, and 1 person
to be the interviewee. The rest of the team will observe
and take notes
2. Interviewer – start the interview by getting 3. Observers – record what the interviewer
to know the interviewee and some problems asked, what the interviewee said, and their
that he/she might be facing, then dig deeper body language/ expressions
into understanding these problems; Some
tips for the interviewer:

- Listen actively and don’t interrupt

- Ask WHY RETURN AT 10.05 AM SHARP to
- Ask open-ended questions (not yes/no type questions)
- Ask about their feelings
the Main Hall in BigMarker!
Reimagine
(Start with EMPATHY)

Phase 1: Interview Phase 2: Dig Deeper

(Notes from Interview 1) (Notes from Interview 2)