Training Need: Process, Task, LSOP, etc;

Criteria (Assess based on role) Roles

Operator Officer Manager
1 What is the role’s interaction with the task? 5 3 1
(1 awareness, 3 – need to know, 5 – need to execute task)

2 What is the product quality impact of the task from the role? 5 3 1
(1 - very low impact; 3 – medium impact; 5 - high impact)

3 What is the regulatory compliance impact of the task from the 5 3 1

role?
(1 very low risk, 3 medium impact, 5 - high risk)

4 What is the safety risk of task for the role? 5 3 1

(1 - very low impact; 3 – medium impact; 5 - high impact )

5 How complex is the task for the role? 5 3 1

(1 simple and easy to understand, 3 – moderately complex, 5
highly complex and very difficult to understand)

6 What is the likelihood of occurrence of non-adherence to the 5 3 1

process by the role?
(1 low, 3 medium, 5 highly likelihood)

Total 30 18 6
Recommended Training Delivery Method OJT Class Room Training Awareness or Communication

Total Score Training Delivery Method

<9 Awareness or Communication training only (R&U)
< 18 Class Room Training

> 18 OJT required where the performance of the task can be observed (e.g. operating a machine, doing a
laboratory test)., or Class Room Training required where performance of the task cannot be observed
(e.g. reviewing a document)
Training Need: Process, Task, LSOP, etc;

Criteria (Assess based on role)

1 What is the role’s interaction with the task?

(1 awareness, 3 – need to know, 5 – need to execute task)

2 What is the product quality impact of the task from the role?
(1 - very low impact; 3 – medium impact; 5 - high impact)

3 What is the regulatory compliance impact of the task from the

role?
(1 very low risk, 3 medium impact, 5 - high risk)

4 What is the safety risk of task for the role?

(1 - very low impact; 3 – medium impact; 5 - high impact )

5 How complex is the task for the role?

(1 simple and easy to understand, 3 – moderately complex, 5
highly complex and very difficult to understand)

6 What is the likelihood of occurrence of non-adherence to the

process by the role?
(1 low, 3 medium, 5 highly likelihood)

Total
Recommended Training Delivery Method

Total Score Training Delivery Method

<9 Awareness or Communication training only
< 18 Reading with an assessment of understanding (Exam), or Instructor Led Training (ILT)

> 18 OJT required where the performance of the task can be observed (e.g. operating a machine, doing a
laboratory test)., or Instructor Led Training (ILT) required where performance of the task cannot be
observed (e.g. reviewing a document)
 Process abc

Roles
Operator Supervisor
5 3

3 1

1 3

5 1

3 3

3 3

20 14
OJT Assessment or ILT

), or Instructor Led Training (ILT)

be observed (e.g. operating a machine, doing a

ired where performance of the task cannot be
Manager
1

6
Awareness or Communication