Session 14

Individuals,
groups and team
FAB – Accounting in Business

Lecturer: Nguyen Cam Chi, FCCA

 Individuals
Managers need to understand what motivates
individuals within the groups and teams they control.
Key variables include:
• Perception
• Personality
• Attitude
Individual Perception
Individual personality
Individual attitude
 Groups
• In addition to understanding the nature of
individuals it is also important to understand the
nature of groups of people.
• Organisations contain formal and informal groups
Formal group and
informal group
 Teams
• A team is a small number of people with
complementary skills who are committed to a
common purpose, performance goals and approach
for which they hold themselves basically
accountable.
• In short, teams are a focussed and organised group
useful in the workplace for decision making, idea
generation and project work requiring a mix of
skills.
 Teams
Teams are well suited to:
• Work organisations
• Control
• Ideas generation
• Decision making
Team member - Belbin
 Team member
• Chairman/Co-coordinator – clarifies group objectives, often stable and
dominant
• Shaper – compulsive drive to get things done, anxious and dominant extrovert
• Plant – good at coming up with original ideas, introvert with high IQ
• Monitor-evaluator – good at dispassionate analysis of options and suggestions,
a stable introvert
• Company worker/Implementer – turns decisions into tasks, stable and
controlled
• Resource investigator – goes out ofthe group in order to obtain useful resources,
dominant stable extrovert
• Team worker – supports team members, stable, low dominance extrovert
• Completer/finisher – impatient and concerned with meeting deadlines, anxious
introvert
• Expert/Specialist – technical person
Thank you for attention