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At OP360, simplicity is golden. It’s always been (and will always be) about delivering for our customers.

To do this
well, we invest in talented, hardworking and passionate individuals around the world who care a whole lot about
getting the job done. But we don’t stop there.

Whether our clients are looking to build a team, increase sales or master productivity, we help them define success
for years to come. We know a global economy requires global solutions.

What makes OP360 different and has helped propel our clients’ success?
 We’re a US-owned and managed company founded by business entrepreneurs with strong experience in
technology, HR, IT and finance.
 Our owners have been clients of offshore and outsourced services. They understand first-hand the benefits of
outsourcing.
 We operate out of modern and premium facilities in tier-two cities thereby reducing client costs.
 Our staff are happy, loyal and motivated to deliver exceptional results for our customers.
 We ensure that your team not only performs—but also operates—as an extension of your existing teams with
shared values, training and culture.
 We provide remote employees who work exclusively for you and your company.
 We offer disaster recovery planning (DRP) and work from home (WFH) capabilities.

We also put a lot of stock in our culture—not so that we can print it on some cheesy plaque in our lobby, but because
it’s a strategic and competitive advantage to be amongst the most dynamic, engaging and high-performing
organizations in our market. A transformative culture, however, does not happen by default. It requires work,
continual iteration and focus on the most important aspect of our business: our clients. Some companies boast that
they put the needs of their customers first … but we really do. Our clients are more than just a line on an invoice
to us—they are our partners.

Entrepreneurism is in our blood. Traits like resourcefulness, speed and innovative problem-solving? We’ve got them.
We are a meritocracy at heart and celebrate achievement and growth for deserving team members. Recruiting, developing
and rewarding talented individuals is part of our DNA. And while we work really hard, we have fun, too (ask us about
our legendary parties).

Yes, our business needs take precedent on our priority list—but so does philanthropy and time spent in our
communities. We follow the Fred Rogers’ school of thought and aim to be good neighbors, actively engaging with those
in need around the locations where we work.

Our History and Offerings - Since our founding in 2006, we’ve been engaging in 24/7/365 business process outsourcing
services. Whether it’s inbound or outbound call center needs, data center, accounting, technology support,
application and web development or back-office, we know the ins and outs. Our primary purpose is to allow clients to
refocus on their core business—which ultimately increases shareholder value by significantly reducing costs,
improving service levels and growing top-line revenue performance. Not too shabby, right?

Our services include:


 Customer service – handling calls, email, live chat, social media
 Outbound sales – lead qualification, warm transfers
 Back-office – content moderation, online merchandising, catalog/inventory management, graphic design,
virtual assistant

Milestones - OP360 was founded in the USA in 2006 and is a fast-growing global workforce solutions provider to both
small-medium sized businesses and large Fortune 500 companies.

OfficePartners360 established in the United States- OP360 was founded by professional entrepreneurs in the
outsourcing industry. First-hand experience in offshoring with a ‘client-first’ mindset was the motto straight from
the start.

Our mission is to continually raise the bar of world class customer experience by combining incredible people,
innovative technology, and progressive thought leadership.

Mission - Our mission is to continually raise the bar of world class customer experience by combining incredible
people, innovative technology, and progressive thought leadership.

Vision - Our vision is to change how the world works by delivering superior outcomes that transcend geography.

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