CSC Academy on-boarding

Guidelines and Policy

Ver 1.0, July 2019

 CSC Academy on-boarding Guidelines and Policy

DOCUMENT DESCRIPTION

1 Title of document CSC Academy On-Boarding Guidelines & Policy

2 Purpose of document This document consists of guidelines and policy for certifying
an existing CSC as CSC Academy.
3 Type of document Guidelines, Policy
4 Target audience CSC e-Governance Services India Ltd and CSC Academy team
members at HQ. CSC State, District team members and VLE.
5 Version Control Data
Version Date of Documented by Recommended Approved by
number Release by
(i) Ver 1.0 1st July 2019 Ms Manmeet Kaur, Mr Rishikesh Dr Dinesh Tyagi,
Sr. Executive Patankar, Secretary,
Education Chief Operating CSC Academy
CSC e-Governance Officer,
Services India Ltd CSC Academy

Page 2 of 15
 CSC Academy on-boarding Guidelines and Policy
Background

Common Services Centers (CSCs) are a strategic cornerstone of the Digital India programme,
which are the access points for delivery of various digital services to villages in India. CSCs
offer assisted access of e-services to citizens with a focus on enhancing governance, delivering
essential government and public utility services, social welfare schemes, financial services,
education and skill development courses, health and agriculture services and digital literacy,
apart from a host of B2C services.

There are 2.5 lakh CSCs functioning as delivery points of government and public services for the
rural population in rural and semi-urban areas at their doorstep working. Today, these are
primarily located at each gram panchayat level across the country. As of May 2019, there are
more than 300 Government and other private sector services being delivered through the CSCs,
including more than 30 education and skill oriented courses/services.

CSC e- Governance Service India Limited is a Special Purpose Vehicle (CSC SPV) incorporated
under the Companies Act, 1956 by the Ministry of Electronics and Information Technology
(MeitY), Government of India, to monitor the implementation of Common Services Centers
Scheme (CSCs).

To further the sustainability of these CSCs, CSC Academy was setup in 2017 that provides
access to professional learning for learners of diverse backgrounds and educational needs. The
CSC Academy is a not-for-profit society under the Societies Registration Act 1860 (Act 21 of
1860), as applicable to the Union of Delhi with its registered office in Delhi. The CSC Academy
board comprises of the Additional Secretary, Ministry of Electronics & Information Technology,
Government of India as Chairman, and others reputed members from academia. The Academy is
granted Income Tax exemption under 12A and 80G.

The CSC Academy is further committed to teaching, delivering of specialized courses/ training
programmes, leadership, communication skills and promotion of entrepreneurship among the
rural masses in India. The CSC Academy aims to:

● Foster the capability and development of the learners, especially the Village Level
Entrepreneur and other stakeholder of the Common Services Centre scheme through the
extensive use of Information and Communication Technologies and teaching, by
delivering specialized courses/ training programmes and ensuring ubiquitous reach of
training services and community development programmes (health, housing, education,
financial services etc).

Page 3 of 15
 CSC Academy on-boarding Guidelines and Policy
● Develop, maintain and support the online learning environment for ensuring large scale
e-learning opportunities for learners across India, particularly in rural and far- flung
regions. Also design, develop content and delivery framework through CSC for
education, skill up gradation and other areas for community development in rural areas.
● Corporate Social Responsibility related Activity.

The goal for establishing the CSC Academies is to provide education and skill-based training
to the masses in rural and semi-urban India so that VLEs can:
• Increase income via skill and educational courses
• Show the way for expanding the business to new products and services
• Increase markets and reach new customers
• Improve existing business from a small enterprise to make them a big employer, creating
new jobs
• Further the learning goals of the community, and they strive to become facilitators
imparting career-oriented education
• Encourage as a Micro entrepreneurship

CSC Academy shall deliver various Government of India sponsored skill and education
programs, in addition to courses from the private sector. Many of them are funded under
Government schemes or under Corporate Social Responsibility, CSR funding. Over a period of
time the CSC Academy, shall become Education Hub to provide life-long education and
learning. These may cover programs at school level, career level, professional level and self-
development level. In the first phase it is targeted to establish CSC Academy at each of the
Block level, approximately 6,500.

CSC Academy Team Hierarchy

Page 4 of 15
 CSC Academy on-boarding Guidelines and Policy

Benefits to VLE as CSC Academy

❖ National and International recognition: High visibility and credibility as CSC

Academy delivering education programs from reputed Indian and International Colleges,
Universities and Industry.
❖ Variety of Programs: Opportunity to increase monthly income by being able to market
and deliver more educational programs for individual student, Schools, Colleges and
other private coaching institutions. Help people learn new skills, advance their careers,
and explore their hobbies by marketing new recognized educational programs.
❖ State of Art Courses: Latest updates & education Pedagogy/ Technology to be delivered
in blended mode.
❖ Earn Money: A variety of short-term and long-term Education programs at low cost
with high commission margin for VLE to be delivered through CSC Academy, based on
the CSC Academy category.
❖ Expand your marketing reach: As CSC Academy, the online courses can be sold
outside the geographical boundary of the CSC location. The programs may be sold to
potential customers at a highly discounted price as compared to the market price.
❖ Funding Availability: Funded education programs through CSR (Corporate Social
Responsibility) funding from Government PSU and private Industry to be implemented
through CSC Academy.
❖ Preference: Preference to be given to CSC Academy to implement Government
education programs.
❖ Long term Program: Long term program (More than 3 month duration) run in blended
mode (Online & Classroom based) are provided to CSC Academy centres only.
❖ Examination centre: Only CSC Academy centre will become examination centre for
various university/ Institutions.
❖ Advisory Support: Provided marketing advice and support depending on the program.
❖ VLE Special Training: Special VLE training to facilitate various education programs.
❖ Performance Awards: On better performance of CSC Academy will be rewarded &
felicitated at State/National level.

Page 5 of 15
 CSC Academy on-boarding Guidelines and Policy
CSC Academy Registration and Certification Process

The following steps shall be followed

All VLE interested to get their CSC eligible as CSC Academy, are required to check their
eligibility based on the criteria laid down in the Table-1 below.

1. New Entry (within existing CSC) - Block wise CSC Academy will be verified by
district nodal officers, based on online registration by VLE’s.

2. New Entry (Outside CSC) - DC/DM can identify an existing institute/training centre,
meeting the CSC Academy minimum eligibility criteria. They are required to first
register t as a CSC, and then they will be able to register as a CSC Academy.

3. VLE registers by filling online form, pay the registration fees through VLE Wallet and
upload signed affidavit.

4. Affidavit shall be printed on Rs 10/- stamp paper (Rupees Ten Only). Each page shall be
duly signed including stamp paper page. The document shall be notarized.

5. Registration fees is Rs 5,000/- (Rupees Five Thousand only)(Rs.4100/- + GST Rs.900/-),

and is non-refundable to be paid from the CSC Wallet along with the signed affidavit in
the online form.

6. Post submission of online form the CSC Academy Central team and State team shall do
the shortlisting and physical verification of the CSC.

7. Based on the verification, the CSC Academy Central team shall consider giving approval
for the CSC to be certified under “CSC Academy”. Those not approved will be refunded
the amount less GST.

8. All CSC Academy VLE shall have some level of uniformity e.g. CSC Academy sign-
board outside the center, records management, and those notified from time-to-time by
the state and district nodal officers of CSC Academy. All CSC Academy VLE shall
comply to the uniformity standards within the time-frame as notified.

9. From time-to-time regular audit and inspection shall be done by the central team of CSC
Academy. During the process, if any CSC Academy VLE is found not adhering to the

Page 6 of 15
 CSC Academy on-boarding Guidelines and Policy
notified standards, shall be liable to be terminated with immediate effect or given a time
frame to comply the deficiency.

Page 7 of 15
CSC Academy on-boarding Guidelines and Policy

Page 8 of 15
 CSC Academy on-boarding Guidelines and Policy
TABLE-1 : Eligibility Criteria for CSC Academy
Details regarding CSC Center CSC Academy
A) Infrastructure requirements
1. Centre Carpet area in Sq ft (minimum 800 Sq ft.) Min 800 Sft
Preference to Centre on Ground floor
2. Reception desk One

3. Number of teaching/ Computer lab Classroom Two

4. Seating capacity for students in at least one classroom 30 students seating

5. Space for putting CSC Academy sign board outside at prominent One
location
6. Student Notice Board One

7. Availability of Washroom facility for Male/Female/Divyangjan friendly One

8. Safe & Clean Drinking water Yes

9. Dustbins Yes

10. Fire extinguisher in working condition Yes

11. First Aid kit Yes

B) Hardware requirement s
1. Lab - Desktop Computer / laptop 15 Computers
(all computers should have Webcam and Headphone)
2. Printer One

3. Scanner (A4 size) One

4. Biometric device One

5. One Projector One

6. Preference to be given for: Licensed Software for all Computers Preferred

7. Availability of CCTV Camera with Recording Facility in working One

condition in at least one Computer Lab
8. Book Library Yes

9. Air conditioner in Lab One

Page 9 of 15
 CSC Academy on-boarding Guidelines and Policy
10. Power Backup (UPS/Inverter / Generator etc.) Yes

11. All Systems Connected with LAN Yes

12. Internet speed connectivity 1 mbps

C) Staff requirement
1. Lab/Teaching 1 full-time
1 part-time

Page 10 of 15
 CSC Academy on-boarding Guidelines and Policy
Annexure-1

Category of Education Programs available with CSC Academy as on 1st July 2019

1. Skill career oriented courses

a. Intro to Computer HW & troubleshooting
b. Electrician foundation course
c. Motorcycle mechanic
d. Robotics
e. Multirotor Drone Pilot Course
f. Multirotor Assembly Course
2. Professional career courses
a. Computer Aided Design (CAD) course
b. Digital photography
c. Tally Kaushal Praman Patra
d. Introduction to Goods and Services Tax (GST)
e. Course in Financial Accounting (GST Basics & GST Basics kit)
f. Course in Financial Accounting (Advanced GST & Advanced GST kit)
g. AWS courses
h. Cyber Security
i. Basic Computers & IT
3. Awareness courses
a. Digital Wellness
4. Self enhancement courses
a. First in Maths
b. English Strokes: Advanced English Learning
c. English Bolo – IL&FS
d. Tele-centre Entrepreneur Course (TEC)
5. Exam preparation courses
a. Sarkari Pariksha
b. Super 30
c. EMBIBE
6. Others
a. Buddy4Study

Page 11 of 15
 CSC Academy on-boarding Guidelines and Policy
Annexure-2

AFFIDAVIT

DECLARATION CUM AFFIDAVIT TO BE FURNISHED BY OWNER OF CENTRE (VLE) FOR ENROLEMENT /

AFFILIATION OF CSC CENTRE WITH CSC ACADEMY

I, __________________________S/O___________________, aged ___________ Years Resident of

______________ is having a CSC Centre _____________________ (Name & CSC ID of CSC Centre) as the
owner/ promoter of the above centre and having its address

__________________________________________________________________________________

(Complete address) does hereby, solemnly affirm, declare, undertake, certify, state and confirm that:

Page 12 of 15
 CSC Academy on-boarding Guidelines and Policy
1. I_____________________________ S/O____________________________ R/o___________is
running CSC Centre under the Name & Style of____________________and having CSC ID
_____________I am the Proprietor /Owner/Director/Coordinator of the CSC Centre bearing
CSCID / Registration No. xxxxxxxxxxxxx, in the state of ___________registered with CSC e
Governannace Services India Limited Under CSC Scheme , and having (PAN No)-
__________________________and GST No.-____________________________________.

2. I want to affiliate / enrol my Centre as an affiliated centre approved by CSC Academy, A Society
registered under Societies Registration Act 1860 and having its principal office at 3rd Floor ,
Electronics Niketan , Ministry of Electronics and Information Technology , 6 CGO Complex , Lodhi
Road , New Delhi – 110 003

3. I Solemnly declare , confirm and undertake that I will run my CSC centre to within Rules ,
framework and guidelines of CSC Academy as per Objectives of CSC Academy
4. I Declare and undertake that my Centre Shall abide by requirement of Minimum requirement:

Eligibility Criteria –

1. Centre Carpet area -Minimum 800 sft

2. 1 classroom
3. Minimum 30 student seating
4. Minimum 15 computers
5. One Printer
6. One Scanner
7. One Biometric device
8. One projector
9. Power Backup (UPS/Inverter/ Generator etc)
10. One Display Board
11. Notice Board
12. Internet (1mbps)
13. Clean & Safe drinking water
14. Washroom

5. I do hereby undertake & understand that I shall

i. Abide by the rules & regulations made by CSC Academy time to time.

ii. All education service as per the CSC Academy course & quality education to the
beneficiaries / students registered enrolled or admitted in my CSC Academy.

Page 13 of 15
 CSC Academy on-boarding Guidelines and Policy
iii. Conduct examination as per guidelines of Examinations / Rules / Regulations and
without any malpractices and violation of any examination guidelines, rules or
regulations

iv. Abide by all other notifications, Circulars, guidelines etc issued by CSC ACADEMY time to
time.

v. Undertake and ensure that I shall be responsible for Day to day Compliances and
monitoring and the overall functioning of the CSC Academy.

vi. Liable for true and correct and timely reporting regarding the CSC academy as asked by
CSC Academy Official.

vii. Provide access to CSC Academy official/ Representative to verify & take the review of
the target assigned to the CSC Academy on monthly basis & report.

viii. Declare that I will not verify and submit any false/wrong or fake / wrong documents
/data and indulge in any unlawful activity.

ix. Not misuse Centre of CSC Academy or any Intellectual property or rights obtained
through enrolment or affiliation with CSC Academy for empanelment and appointing
franchisee by collecting money.

x. Not use any unfair means

xi. Abide by the condition our CSC Academy is not transferrable to any other person/
agencies.

xii. Ensure All Statutory Compliances Including Taxes Compliances

xiii. Allow the observers deputed by Officials / State Govt./ District Administration or other
Government agency to visit my CSC Academy Center and submit all documents / support
for inspection / audit.

6. I have no Objection in cancellation / termination of the CSC Academy at any time without prior
notice for any of the Non- Compliance of termination policy guidelines as under-
i. If VLE demand, extra cost from the students.
ii. If VLE not take/ arrange regular classes according to the demand of courses.
iii. If non ethical support provided by VLE during the examination time.
iv. If VLE close their CSC Academy for more than 15 days without any prior information to
Students and DM/ DC.
v. In case any complaint received against CSC Academy from student/ parents/local
government / police then our state team shall investigate this matter within 15 days and
Page 14 of 15
 CSC Academy on-boarding Guidelines and Policy
according to their observation and report CSC Academy may be liable for termination,
temporary or permanent on the bases of seriousness of the case situation.
vi. In case of temporary termination the VLE due to non-compliance of any of the points
above i,ii,iii,iv,v shall rectify the compliance within 15 days, otherwise termination will
be deemed permanent.
vii. In case of permanent termination as a penalty the VLE should transfer their students to
another CSC Academy (selected by central team of CSC Academy) along with the fees
paid by the student.
7. If VLE / Owner is responsible for all acts, deed, compliances of its employees regular/contractual
Operators any person authorized by VLE to operate or deliver functional, operational
responsibilities of CSC Academy.
8. VLE includes the owner, operator or any other person to whom VLE delegates the
responsibilities for delivering services of CSC Academy.

Signature of Deponent
Name:_______________________________
Designation:__________________________
(Owner/Director/Coordinator)
CSC ID :______________________________
Complete Address:
____________________________________

Mobile No.:___________________________

e- Mail ID:____________________________

Verification: Verified at _____________________ (Name of Place), this __________________day of

August, 2018 that the contents of the affidavit are true & correct to the best of my knowledge and belief
and nothing has been concealed therein.

Signature of Deponent

(Signature & Stamp)

Authorized Notary Public

Page 15 of 15