SALESFORCE ONLINE TRAINING

Learn Salesforce Admin and Developer

Online Certification Course

About Salesforce
Salesforce is the World’s #1 CRM which brings the customer and
companies to a single Platform. It is used by top companies to enhance their
business sales and customer interaction. The recent study of International
Data Corporation predicts that over 3.3 million salesforce jobs will be
created by 2022. Considering this Scenario, Our Salesforce experts have
designed this course, including all the much-needed skills required for
starting your career in the Salesforce domain.

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 Salesforce Course Key Features

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 Course Curriculum: https://mindmajix.com/salesforce-training
Course Duration: 30 Hours

About Mindmajix

MindMajix is an edTech company offering quality training to the

professionals and corporates seeking skill upgrade. With more than 500
technology trainings to our LMS, we aim to deliver industry-demand
curriculum through live training and self paced videos, Training Materials,
Resume formats and On Job Support. We have trained close to 500k
professionals and more than 100 corporates winning an impressive
feedback.

Course Overview
Mindmajix Salesforce Training - Enroll Mindmajix’s salesforce training to
enhance your business with the help of cloud computing technology. Our
salesforce training covers all the basics like SFDC, Cloud computing
Fundamentals, App builder, etc. In this training, you will get complete
knowledge on handling salesforce instance, platform and salesforce
Dashboard. Training on Salesforce CRM concepts makes you deal with
customization in the CRM platform, Application Configuration in SFDC.
Study on apex data loader is used to import or export a huge amount of
data. With the support of this training, you can get through Salesforce
certification.

Course Content
Our Salesforce course content is an extensive catalog covering all the
essential topics like Salesforce fundamentals, Data modeling, and
management, sharing and securing data, Data analysis with reports and
dashboards, etc. By incorporating real-time scenarios, live projects, and
exercises, we prepare you for a professional working environment.

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 1. Introduction to Salesforce CRM

In this module, trainees will learn the SFDC fundamentals like the importance of
Salesforce CRM, salesforce editions, building apps, and salesforce architecture.

Define Salesforce and Customer Relationship Management

Introduction to Force.com
Why we use Salesforce CRM
Different Editions of Salesforce
Salesforce Registration
Building and Customizing Home page, Apps and Tabs
Salesforce Architecture- Multi-tenant and Meta-Data driven.
CRM Object Capabilities

2. Quote Templates
This module deals with quote templates, quote record, and quote PDF.

Introduction to Customer Relationships

Introduction to Quote Templates
Creating a Quote record and its template
Quote PDF

3. Sales Cloud
This module will discuss sales cloud concepts such as creating list views,
generating leads, creating user accounts and campaigns, and record types.

Salesforce Sales Cloud Basics

Creating List views and Email Leads
Generating and Converting Leads
Creating Accounts and Contacts
Sending personal and group Emails

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 Creating Campaigns and Activities
Creating Opportunities and Products
Creating Web-to-Lead Form and Lead Assignment Rule

4. Service Cloud
During this module, you will master the topics like creating cases and solutions,
case escalation and assignment rules, and enabling knowledge.

Service Cloud Basics

Creating Cases and Case Assignment Rules
Case Escalation Rules
Creating and Activating Solutions
Setting and Enabling Knowledge Creating web-to-case Form
and Email-to-case address

5. SFDC Objects and Fields

In this module, you will learn the concepts like creating objects and fields, altering
objects, custom objects, text area fields, lookup fields, and formula fields.

Creating Objects, Standard Object Components

Altering and Renaming Standard Objects
External Objects and Custom Objects
Field Types, Field Dependencies
Adding Fields in Objects
Rollup Summary Field
Creating Lookup and Master-Detail Fields
Creating Data and Time Fields
Creating Email and Phone Fields
Creating Text and Text area fields
Creating Currency, Geolocation, and Percent Fields
Creating encrypted and URL Fields
Standard and Formula Fields

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 6. SFDC Security Model

This module gives you a detailed overview of system-level security, permission

sets, password policies, Field-level security, and IP Address Security.

Organization level or System-level security

Profile and Permission Sets
Administering users
Troubleshooting
Security Settings and Tab Settings
Password Policies and IP Address Security
Field Level Security and Activations
Session Settings and Page Layout Assignment
Role Hierarchy Creation
Record Level and Object-level security
Public Group and Queue

7. Buttons, Links, and Actions

This module deals with creating custom links and buttons, performing different
operations on records, and Global actions.

Creating links, buttons, and Actions

Creating Custom Links and Custom Buttons
Creating and Updating Records with Actions
Logging a call through Actions
Global Action and Object Specific Action

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 8. Visual WorkFlow, Schema Editor, and Process
Builder
This module provides you with extensive knowledge of creating visual flow,
configuring process builders, creating a process and fields.

Introduction to Schema Editor, Process Builder, and Visual

WorkFlow
Creating a Visual Flow and Altering the existing flows
Setting Process Builder
Creating a Process through Process Builder
Creating the Fields through the Schema Editor

9. Data Processing and Handling

In this module, you will acquire hands-on knowledge of Data processing, Apex
data loader, import wizard, External ID, data export, and using the sandbox.

Data processing Overview

Data Exporting
Unique Fields and External ID
Installing Apex Data Loader
Using the Data Loader and Import Wizard
Updating and Deleting with Data Loader
Transferring record ownership
Creating and Using the Sandbox
Setting up a Data Export
Reporting the Snapshots
Tags

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 10. Validation Rules
This module gives you an in-depth understanding of creating validation rules, error
messages, and formulas.

Validation Rules Basics

Creating Validation Rules
Creating Formulas and Error Messages

11. Master-Detail Relationship

In this module, you will get practical knowledge of user management, hierarchy
relationship, and many to many relationships.

Hierarchy Relationship
Many to Many Relationship
User Management
Self Relationship

12. Reports and Dashboards

This module provides you with a detailed overview of creating different reports,
creating dashboards, access management in reports, using filters in reports,
dashboard components, and customizing dashboards.

Creating tabular, matrix, and summary reports

Importance of Tabular, Summary, and Matrix reports
Executing a report, Report Builder, and Report Formula
Conventional reports available, report and security
Creating: Leads report, Opportunity report, Scheduling report, Campaign
report.
Using filters in reports
Access Management in Reports

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 Creating Dashboards
Bucket Field and Dynamic Dashboards
Dashboards components
Customizing Dashboards(Modifying components and Refreshing
Dashboards)
Adding reports to the dashboards
Adding the leads to the campaigns through reports
Customizing the Interfaces of Dashboards and Reports

13. Chatter
This salesforce training module contains chatter concepts like enabling chatter,
chatter email notification, setting salesforce to salesforce, customizing libraries
and email notifications, receiving the salesforce connection.

Introduction to Chatter
Enabling Chatter and Configuring Chatter groups
Enabling Chatter feeds on the records.
Email Notification in Chatter
Creating the free customer chatter user
Creating customer groups
Customizing Email Notifications in Chatter
Customizing and Enabling Libraries and Content
Enabling Ideas
Setting Ideas Themes
Activating Social Accounts
Setting Salesforce to Salesforce
Sharing the Account through salesforce to salesforce
Accepting the Salesforce Connection
Setting Salesforce1

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 14. Mobile
In this module, you will learn concepts related to Salesforce1 and SalesforceA.

Introduction to Salesforce1 and SalesforceA

Differentiate Salesforce1 and SalesforceA

15. VisualForce Page

This Salesforce training module will help you in mastering VF page basics, MVC,
building charts in visualforce, wrapper classes, custom, and standard controllers.

VF Page basics and configuration

MVC Introduction
Custom or Standard Controller in VisualForce
Building charts through VisualForce
Custom and Standard Controller in VisualForce
Wrapper Classes on VF Page
Implementing Javascript on the VisualForce Pages, Action
Controller, and Functions

16. Message Tags and Panel Tags

This module helps you in understanding the concepts of message tags and panel
tags.

PageMessage
PanelBar and PanelGrid
PanelBarmItem and PanelGroup

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 17. VisualForce Miscellaneous Tags

This module discusses visualforce miscellaneous tags like CommandLink, Facet,

Iframe, and ListViews.

Column and CommandLink

Detail and Facet
Iframe and ListViews
Include script and Include Page

18. VisualForce Action Components

In this module, you will get a hands-on understanding of ActionStatus,

ActionSupport, and ActionFunction.

ActionStatus
ActionFunction
ActionSupport

19. VisualForce Advanced concepts

This module deals with the visualforce advanced concepts like visualforce static
resources, Dynamic binding.

Using Static Resources in VisualForce

Revoking Links, Buttons, and Tabs
Dynamic Binding
Integrating Emails with VisualForce
VisualForce Templates

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 20. Using CSS and Javascript in VisualForce

In this module, you will learn how to use css and javascript concepts in visualforce.

Create CSS classes

Internal and External CSS
StaticResource in the ExternalCSS
Using Javascript Functions and DOM in VisualForce
Javascript Events and Validations in VisualForce
Internal and External Javascript

21. OOPs concepts

This module will help you master oops concepts like data types, methods, access
modifiers, conditional statements, encapsulation, and wrapper classes.

Data types, Variables, and Identifiers

Methods, Access Modifiers
Conditional and Exceptional statements
Syntax of classes and objects
Creating methods
Constructors
Reference Variables
Inheritance, Abstraction
Polymorphism and Encapsulation
Wizard class and Wrapper classes

22. Apex Programming

This module discusses the basic and important concepts of Apex programming.

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 Apex Programming Basics
Apex Data types, Variables, and Control flow statements
Classes, Interfaces, and Objects
Working with Apex Programming
Building Charts through Apex Programming
Implementing Triggers in Apex Programming

23. Triggers

In this module, you will learn the concepts like insert triggers, trigger events,
recursive triggers, validation rule, delete triggers, and calling batch apex callouts.

Trigger Events
Before and After Triggers
Insert Triggers
Delete and Undelete Triggers
Update Triggers
NewMap and OldMap
Recursive Triggers
Validation Rule and Workflows with Trigger
Calling Batch Apex callouts and Schedule Future methods from Trigger

24. Batch Apex

During this module, you will achieve real-time knowledge of Iterable class, Debug
batch apex, query locator, and serializing Batch by Batch.

Iterable Class
Query LOCATOR
Start, Execute and Finish Method
Sending Email from Finish Method
BatchableContext
Debug Batch Apex

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 Creating Future Methods in the Batch Apex
Implementing Database AllowCallouts
Calling Batch in a Batch
Serializing Batch by Batch

25. SOSL and SOQL

This module deals with SOSL basics, static SOQL, functional SOQL, and
governing limits in SOQL.

Introduction to SOQL and SOSL

Static and Dynamic SOQL
Fetching the records on VF through SOQL
Inserting the records from VF to Salesforce
Relational and Functional SOQL
Governing Limits in SOQL

26. DML Operations

This module deals with the concepts like DML operations, insert statement,
update statement, upsert statement, rollback operations, and DML SavePoint.

Differentiate DML Statements and Database class methods

DML operations
Insert statement and Delete statement
Update statement and Upsert statement
Undelete statement and Merge statement
Rollback operations
DML SavePoint

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 27. AppExchange

In this module, you will learn AppExchange basics, choosing an app, and
searching for a consultant and developer.

AppExchange Basics
Selecting an App and Custom App Installation
Searching a Developer and a Consultant

28. Workflow Rules

This module deals with workflow rules basics, creating a workflow email alert,
workflow actions, and approval process automation.

Workflow Rules basics

Creating a Workflow rule Email Alert
Creating a Workflow rule Task Assignment and Field Update
Field Updation using Workflows
Workflow Actions
Introduction to Approval Process
Approval Process Automation

29. Business Automation

In this module, you will learn how to automate record updation, task creation, and
time-dependent workflows.

Automating Records updation

Automating Tasks creation and Emails
Outbound Messages
Workflow rules limitations
Time-Dependent workflows.

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 30. Salesforce Lightning

This module deals with Lightning components, lightning components capabilities,

and implementing the lightning web components in salesforce.

Lightning Components
Capabilities of Lightning Components
VisualForce vs. Lightning Components
Implementing Lightning Web Components in Salesforce

31. User Interface

This module discusses user interface basics and customizations of the user
interface.

User Interface Overview

User Interface General, Calendar, Sidebar, and Setup options
User Interface Name Settings
Dynamically Updating the UI components.

32. Deployment and Change Sets

In this module, you will learn inbound and outbound change sets, deployment
status, and deployment settings.

Introduction to Deployment and Change Sets

Inbound and Outbound Change Sets
Deployment Settings and Status

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 33. Application Life Cycle

This module helps you master Application lifecycle fundamentals, key

considerations, usage of sandboxes for the app development, and packages.

Application LifeCycle Basics

Important considerations and Milestones
Using Sandboxes in the App Development
Using Change sets
Packages

34. Web Services and Integration

In this salesforce training module, you will gain a practical understanding of web
services basics, types of web services, JSON class, Integration through SOAP,
REST API, and GCP.

Introduction to web services and integration

Importance and kinds of web services
JSON class, Generator class, parser, and serialization
JSON Deserialization
XML classes
Creating APEX WSDL File
Integration through SOAP and REST API
Integration using GCP

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 Projects Covered in Training

To put your knowledge on into action, you will be required to work on two
industry-based projects that discuss significant real-time use cases.
These projects are completely in-line with the modules mentioned in the curriculum
and help you to clear the certification exam.

Project 01 – Online Cab Tracking System

Description: In this project, we will implement online Cab Tracking and

monitoring systems. Through it, we will get all the information about the
Cab particulars, all running vehicles, over-speed that gets in a particular city.
Here we have provided the admin section in which company staff will
update the latest scheme and Vehicle information. This system will take
customer personal information as input and will store it in the database.
Then the company will communicate with the Vendor by private meeting,
email or by sending an SMS to the Passenger.

Project 02 - Banking and Loan Application Systems

Description: In this project, we have focused more on Banking Application.

We have considered one of the Premier Bank in India. The Bank is best
known for its charge card, credit card, and traveler's cheque businesses. The
motto of the application is to redesigning the legacy user interface of the
customer portal and provide a better user experience. It helps the Sales
Team to create Opportunity, Account, Contact, Quota, Order, Assets for the
end customers. This Bank's entire application eases the user's effort to
maintain its customers.

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