FWUTECH

Company Introduction

WWW.FWUTECH.COM
 FWUTECH Introduction

Future Wave Ultratech Founded in 2010 to focus on the development of

system integration services market in information and communication
technology ( ICT ) industry sector in Iran.
From the very beginning , the company’s main idea was to create a fully
knowledge–based group based on leading edge advanced technology trends
tracking process.
The Company goal is to fill the gap in big/medium telecommunication projects
mostly in operators left by the lack of system integration solution providers.

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 FWUTECH Salient Features
Decent
Business
Partners
Consistent
Flexibility of
to high
Solutions
standards

Present-day Deploying
Core Best
knowledge Practices

Relying on
Pioneer in Deep
Knowledge
native know-
how
System of Telecom
Operators
Integration

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 FWUTECH in Brief

+200 +10 #1
Technical Experts National/International Informatics rank
License & Certificates

+15 +50 +10

Successfully Delivered
Active Agents Innovative Products
Large Scale projects
FWUTECH Offices

Tehran, Iran

Tehran, Iran

Dubai Internet city, Dubai

Moscow, Russia
 Service Oriented Company

Network
Optimization
80% Of total yearly revenue
coming from pure service System
Integration
or service centric projects

FWUTech Core Focus – Managed services

Managed
was followed by System Integration and its Service Security
pioneering role as a local company in the
Services
field of network optimization.
In recent years, the company entered the
fields of security service.

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 FWUTECH Core Values
Responsibility for performance
We are accountable, responsible and
deliver our work on time and we are
never making a mistake twice.
Team Work
Harmony among all departments of
the company is essential.
Honesty
We are professional, honest and transparent,
and committed to our promises.
Customer satisfaction
We respect and listen to our
customers kindly, fulfill our
promises and meet the
Our Staff
needs of our customers.
We are honored to be part of
FWUTech and we keep trying to
Values of be our best.
FWUTech
Credibility
Creativity
Honesty is our standard. And
We encourage new ideas. We are we act in trust and impartiality
open-minded and creative and we
think beyond the usual.
Talents are the core
3% PHD (6)

21% Master (63)

Total Members:
70%
Staff Educational
Bachelor (215)
Degrees
298 191
6%
295 Iranian Under BSC (14)
3 Expats
107

Ageing Groups Training Statistics

Employer
<30 30< 40<
1520
<40

• Advanced DNS

15
Courses
• Cybersecurity
3260 Staff
Trainings Man/hour 1740
• Network
133
Performance • 2G, 3G & LTE Network
150 Management Training Course
• PMP & ITIL Training
courses
 FWUTECH Flagship Products

Telecom
Network
Management
Solution
Radiopatrol JOSS
Infrastructure
Management QOE Sepand
Solution
DNS

MASP Viruscav ‫دیدبان‬ ‫راهبان‬

Cybersecurity
solutions

Smart Smart Fire

Parking irrigation detection
Internet of
Things
 We Support Success
Full range of companies from Mobile operators to Fixed service providers and
enterprises are in our customer list .

Global
 Technology Partner
Our technology partners have always assisted within easy-access to professional
resources, state-of-the-art solutions and 3rd party licenses.
 FWUTECH Network Service Project
Project : MTNI R1&R3,R7,R8 MVO
Scope : RAN Optimization , TN/Coe Performance Management
Duration : 2019 -up to now ( on going )
Team Size : 80

Project : MCCI West/South MVO

Scope : RAN Optimization , TN/Core Performance Management
Duration : 2014-up to now ( on going )
Team Size : 80

FWUTECH Project : MCCI West/South TN Optimization

Scope : TN Optimization and Re-design
Duration : 2016-up to now ( on going )
Team Size : 14

Project : TCI Customer Quality Assurance

Scope : Platform and service
Duration : 2014 up to now ( on going )
Team Size :15

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 FWUTECH IT Service Project
Project : MCCI M-Payment ( Mobile Financial )
Scope : Managed Service including L1 , L2 and L3
Duration : 2013-up to now ( on going )
Team Size : 12

Project : MCCI Service Provisioning

Scope : Managed Service including L1 , L2
Duration : 2014-up to now ( on going )
Team Size :8

FWUTECH Project : MCCI Service Catalogue

Scope : Managed Service including L1 , L2
Duration : 2016-up to now ( on going )
Team Size : 4

Project : MCCI MNP ( Mobile Number Portability )

Scope : Managed Service including L1 , L2
Duration : 2017 up to now ( on going )
Team Size :4

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 Operator Service Challenges

Operator Pain Points

IT is overlapped area between technical
Support and business in operator organization
from Time To
Vendors Market

New
Cost of
Operation
Technical Business Service/
Product

Requests
Technical
from
Support
Business

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 FWUTECH Approach Projects

• Experienced Multi-tech , Multi-vendor and

Human Resource Multi product engineers
• Capability Development and Training
Resource Program
• Knowledge transfer from SME/Consultant

• Implementation of ITIL best practices

ITIL Process with operator required customization
. • Setup project management office
Process • Documentation

Automation & Tools

• Utilize FWUTECH in-house IT service
management tool
Tools • Automation of all routine tasks

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 Case Study 1 : MCI MBB Integration Project

Expectations for FWUTECH as SI

MCI Selected FWUTECH to take the role
of overall IT systems integrator

 Single point of contact for MCI requirements & project

SI is an enterprise that specializes in
implementing, planning, coordinating,
scheduling, testing, improving and sometimes
maintaining a computing operation
Local IT
Vendors
controlling
 Controlling MCIs expectations
 Responsibility for overall delivery & stay in scope
 Coordination with & control sub-contractors and MCI
delivery units
 Delivery of all technical component designs
 Overall technical project management*
 Conducting unit, integration & performance testing
 Using own unit test environments
 Ensure proper documentation according to guidelines

MCI FWUTech Vendor1-n

Provided items from MCI
MCI internal
develop.
 Overall master project management
 Alignment with other work streams & MCI units
 Code quality check & acceptance
 Providing integration test environment
 User acceptance testing
 Sign-off of milestones & deliverables
 Case Study 2 : MCI M-Payment Project Overview

1 Technical Layer Technical Achievements 3

• 24*7 Monitoring • 99.99 Service Availability
• Application & Service Management • 100% local engineering team
• Database Administration • Technical SLA improvement
• Patch & Upgrade Management • Security enhancement
• Security Management
• Application Configuration
• New Integration

2 Business Layer Business Achievements 4

• Sales report preparation
• 75% Operation cost reduction
• CDR Generation
• Service creation time improvement
• New Service Creation / Customization
• Business sustainability
• Transaction Reconciliation
• Customer service
• BI Report

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Case Study 3 : MCI Provisioning Project Overview

1 Technical Layer Technical Achievements 3

• 24*7 Monitoring
• Application & Service Management
• Database Administration
• Patch & Upgrade Management
• Security Management
• Application Configuration
• New Integration
• 99.999 Service Availability
• 100% local engineering team
• Technical SLA improvement
• Localize business logic creation
procedure

2 Business Layer Business Achievements 4

• New Business logic design and Implement
• 70% Operation cost reduction
• Service provisioning troubleshooting
• Time to market Improvement
• Batch provisioning
• Business sustainability
• New Service Creation / Customization
• Transaction Reconciliation
• Customer service

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Thank You

WWW.FWUTECH.COM