Introduction:

Analyze the provided photo below.list unsafe practices or risk, and potential impact to the
company. Answer the questions below.

What are the unsafe practices? What will be the appropriate action.

-Can cause fire Never leave your stove while cooking and
keep your cooking area free of combustible
materials.

-Clogged sink Use a mesh strainer and eliminate grease

-Slippery floor Keep the floor clean and dry the floor after
mopping.

-food poison Wash your hand before and after cooking and
clean your cooking area always.

-Short circuits Check the outlets and appliances before use..

Answer the questions below on a piece of paper or the notes application
on your phone or computer.

● How do you differentiate risk and hazard?

A hazard is anything that could cause harm. And, risk, is a combination of two things – the
chance that the hazard will cause harm and how serious that harm could be.
● What are the sources of Risks?
production risk, marketing risk, financial risk, legal risk, and human resource risks
● What are the legal liabilities in the tourism and hospitality industry in
relation to risk?
1. Understand civil liability under state tort law as well as liability for violations of
Section 1983 liability protects constitutionally protected rights.
2. Understand the various types of immunity, indemnification, and representation types of damages.
3. Understand the legal implications of presentence investigation reports.
4. Understand the legal issues surrounding parole board members and the functions of the parole board.
5. Understand the case law and legal requirements for revocation of probation or parole.
proceedings.
6. Be aware of the legal implications of shaming techniques and polygraph examinations.

● How do you differentiate accidents, natural causes, and disasters?

Natural disasters are those caused by natural forces, whereas man-made disasters are those caused by
human activity. This is the primary distinction between natural and man-made disasters. However, both of
these types of disasters can have a significant impact on society.

● How will you avoid a deliberate attack from an adversary?

Risk analysis has assisted both public and private organizations in assessing, communicating, and
managing the risk posed by unknown hazards.
 Risk Management concepts and principles

A) Summary of the example

“Raf hotel bad services”

We were supposed to stay at Victoria court Hotel,but the taxi that we hired from the Airport
recommended this Hotel.Been gone for too long in the Philippines,and it's getting dark,i
accepted the taxi driver recommendation,Besides he said the rooms are cheap.Bad move!!! I
pay I think more than if I stayed at Victoria court,because the receptionist said that there are
no more regular rooms,only the deluxe rooms are available.so we have no choice.
Like the other reviewers above me have complained,rooms are old and dirty ,fridge is not
working,water is cloudy and sometimes the faucets are not working,so noisy outside
because its near baclaran/coastal road.and the worst thing is when we were about to check
out and have to use the bathroom to take a shower,there is no cold water,only hot water.when
i call the receptionist she said i have to wait for the water to be fix,is like she saying that we
have to extend our stay in the hotel.but i argue that we have to check out and i need water.so
what they did is they send us 2 bucket of water for us to use.i feel so furious when we
checked out.So my advice is STAY AWAY FROM THIS HOTEL,SEARCH FIRST IN THE
INTERNET IF YOU WANT A PLACE TO STAY IN MANILA,BUT NEVER RAF MANSION!!!

B) Whether the example is a risk or hazard

 Hazard
● rooms are old and dirty ,fridge is not working,water is cloudy and
sometimes the faucets are not working,so noisy outside because its
near baclaran/coastal road.and the worst thing is when we were about to
check out and have to use the bathroom to take a shower,there is no
cold water,only hot water.

Risk
● The guests safety is at risk since their rooms are old and dirty, water is cloudy and some faucets
are not working

C) Type of risk/hazard
● Safety hazard

D) Liabilities of the company in the specific

example

● With every mistake and issues of the company, give it immediate

action and response to the incident.
E) Resolution provided by the company
● Fix the damaged part of the hotel and clean the whole facility
daily.
 A) Summary

“Bad manner of staffs and the owner of Margarita Hotel”

Worst hotel I've stayed in.

- The lock housing was exposed meaning it wasnt difficult to break into our room.
- No safety deposit boxes in rooms.
- Hot water is constantly running out.
- No ventilation in the bathroom (No window or extractor fan) leaving the bathroom misty
after taking a shower and leaving it smelly after using the loo.
- Virtually no cooking utensils, making a basic task such as hard boiling an egg extremely
difficult. No sponge to clean any dishes.
- Beds were extremely uncomfortable, many slept on their sun loungers.
- Pillows were solid, hurting your neck when you slept.
- Room was dust central, dust had settled everywhere and even after we wiped it off with
some baby wipes it would re-set. Under the bed was filthy with dirt and dust that looked like it
had been forgotten about by the cleaner.
- Bed sheets were filled with dust. When we asked Dimitri (the owner) if we could have them
changed he replied "well the cleaner has finished, who's going to do it?"
- Fridge was dirty and horrible and the bottom of it was rusty.
- Staff is funny when you leave a hotel to eat or drink out. A little two faced.

I could go on but I'm not going to waste any more time. I have honestly never been anywhere
and met such rude two faced staff (excluding the bar woman who was lovely).If you are not
majorly bothered by the cleanliness of your room and want a cheap place to lay down, like to
stay in the hotel all day + night and sunbathe by the pool and drink at the hotel bar all this is
the place for you. However if you are more the adventurous type, care about cleanliness, like
to eat out and explore the island without feeling you're being monitored DO NOT STAY.
B) Whether the example is a risk or a hazard

Hazard
● - The lock housing was exposed meaning it wasnt difficult to break into our room.

● - No safety deposit boxes in rooms.

● - Hot water is constantly running out.

● - No ventilation in the bathroom (No window or extractor fan) leaving the bathroom
misty after taking a shower and leaving it smelly after using the loo.

● - Virtually no cooking utensils, making a basic task such as hard boiling an egg
extremely difficult. No sponge to clean any dishes.

● - Beds were extremely uncomfortable, many slept on their sun loungers.

● - Pillows were solid, hurting your neck when you slept.

● - Room was dust central, dust had settled everywhere and even after we wiped it off
with some baby wipes it would re-set. Under the bed was filthy with dirt and dust that
looked like it had been forgotten about by the cleaner.

● - Bed sheets were filled with dust. When we asked Dimitri (the owner) if we could have
them changed he replied "well the cleaner has finished, who's going to do it?"

● - Fridge was dirty and horrible and the bottom of it was rusty.

● - Staff is funny when you leave a hotel to eat or drink out. A little two faced.

Risk
● Security and assurance of costumers from the staff’s and the owner.

C) Type of risk/hazard
 ● Safety hazard

D) Liabilities of the owner in the specific

example

● They must respect and serve all the customer's needs

considering their own services.

E) Resolution provided by the company

● Necessary, always reach the customer's satisfaction

 A) Summary

“ Food poisoning on one of the restaurant’s in Angeles City “

ANGELES CITY, Philippines – A restaurant at a mall here has been ordered closed
by the city government after 24 of its customers were hospitalized due to alleged
food poisoning.

City health officer Lenario Santos said relatives of two of the victims filed a
complaint before his office last Friday.

Upon investigation, Santos and officers from the regional epidemiology

surveillance unit of the Department of Health found out that seven customers
were rushed to the Angeles University Foundation Medical Center (AUFMC), while
15 others were taken to different hospitals.
B) Whether the example is a risk or a hazard

Hazard
● Alleged food poisoning

Risk
● Food poisoning can be particularly dangerous for them because
illness can lead to diarrhea and dehydration. Children younger
than 5 are three times more likely to be hospitalized if they get a
Salmonella infection. And kidney failure strikes 1 out of 7
children under age 5 who are diagnosed with E. coli O157
infection

C) Type of risk/hazard

● Biological hazard
D) Liabilities of the company in the specific example

● failure to exercise reasonable care in storing and

preparing food, or may be found strictly liable for a
defective food product. Additionally, in certain cases, it
may have breached a warranty.

E) Resolution provided by the company

● Close their restaurant if they can't assure the safety of

their product.