Roles and Responsibility

SRI BALAJI ROLES, RESPONSIBILITY & AUTHORITY
INDUSTRIES QMS Leader

A Position Description
Position Title : QMS Leader/MR Employee Code:
Department: Quality Assurance Reporting to : PLANT HEAD
B Job Purpose
To be responsible for developing and executing Quality Management System to meet customer requirements.
C Objectives
D Key Responsibility
1 To Responsible for Communicating Vision, Mission & Quality Policy, Quality Objectives to Relevant Intersted Parties
2 Ensuring that the processes are delivering their intended outputs;
3 Communicating the importance of effective quality management and of conforming to the quality management system requirements
4 Ensuring that the quality management system conforms to the requirements of this International Standard
5 To Organize MRM and internal Audits at certain frequency
6 Creating & Updating the QMS procedures for all departments
7 To Coordinate to Cerification Bodies & Auditors
8 Ensuring that the resources needed for the quality management system are available
9 Reporting on the performance of the quality management system and on opportunities for improvement in particular area to Plant Head
10 Ensuring the promotion of customer focus throughout the organization
11 ensuring that the integrity of the quality management system is maintained when changes to the
quality management system are planned and implemented.
12 Risk and Opportunity to be idendified and to prepare the action plan
E Authority
1 1. Department Documents Approval
2 2.Document Change Request Approval
3 3. Disposition Approval
4 4. Changing the targets of Quality objectives as per trend in the monthly review
F Department Procedures/Document / Records
PROCEDURES
Procedures/Document/Records Ref. No. Retention Period Storage & Protection
Till Procedure revisied File/Soft Copy

DOCUMENTS
Master List Of Documents MR / D 01 Till Document revisied File
Master List Of Records MR / D 02 Till Document revisied File
List of Internal Auditors MR/ D 03 Till Document revisied File
External Orginal Documents MR/ D 04 Till Document revisied File
List of Internal & External Issues MR/ D 05 Till Document revisied File
Risk and Opportunity Registrer MR/ D 06 Till Document revisied File
List of Interested Parties & their needs,
Expectations MR/ D 07 Till Document revisied File
Internal & External Communication Matrix. MR/ D 08 Till Document revisied File
RECORDS
Document issue control register MR / R01 2 years File
Document change request & Amendment Note MR / R02 2 years File
Annual Internal Audit Plan MR / R03 2 years File

Internal Audit Schedule MR / R04 2 years File
Internal Audit Observation sheet MR / R05 2 years File
Internal Audit non Conformance and Corrective ac MR / R06 2 years File
Minutes Of MRM MR / R07 2 years File
Quality Objective Monitoring Sheet MR / R08 2 years File
Kaizen Report MR / R09 3 years File
SBI/HRD/D01. Rev.00
ROLES, RESPONSIBILITY & AUTHORITY
PLANT HEAD
Position Title : PLANT HEAD Employee Code:
Department: TOP MANAGEMENT Reporting to : PROPRIETOR
B Job Purpose
To provide leadership of production teams and to manage these tasks directly. Key challenge is to maintain production within specific
guidelines for production efficiency, labor cost, product rework, waste amounts, and control of on-hold product.
C Objectives
1 Planning, directing, and coordinating the manufacturing operations in compliance with company goals and objectives.
2 To develop strategies and plans to achieve set business targets
3 To study and analyze entire production operations and design production schedule with Key performance Indicators to
ensure planned performance and efficiency are met or exceeded.
4 Analyzing delivery and inventory issues and providing solutions
5 To review periodically the development of short term & long term plan and take appropriate action in order to achieve the
set goals and improve results against the same
6 Establishing and controlling conditions of production in order to satisfy customer and quality specifications.
7 Participating actively in standardization, cost reduction, and other process improvement initiatives
8 Organizing and directing workflow for satisfying production requirement in a cost-efficient manner.
9 Developing and motivating the cost-effective alternatives and improvements to production process.
10 Maximizing the efficiency of assembly lines and ensuring the effective utilization of resources.
11 To indentify the key positions in function and Develop the second line in order to manage the talent within function
12 Assist in the establishment of annual Performance Management System for direct reports in line with overall vision and
objectives of the company
13 To maintain individual skills up to date with latest production and production management practices
E Authority
1 Decision taking on HR Policy
2 Decision making on Quality Management System
3 Production Plan Approval
4 Stop Production in case of any emergency
5 HR, Production & Quality Document Approval
PLANT HEAD
PROCEDURES
Quality Manual Till Procedure revisied File/Soft Copy

Procedure Manual Till Procedure revisied File/Soft Copy
DOCUMENTS
Master List Of Documents MR / D 01 Till Document revisied File
Master List Of Records MR / D 02 Till Document revisied File
List of Internal Auditors MR/ D 03 Till Document revisied File
External Orginal Documents MR/ D 04 Till Document revisied File
List of Internal & External Issues MR/ D 05 Till Document revisied File
Risk and Opportunity Registrer MR/ D 06 Till Document revisied File
List of Interested Parties & their needs, Expectations MR/ D 07 Till Document revisied File
Business Plan Till Document revisied File

RECORDS
Minutes Of MRM MR / R07 2 years File
Quality Objective Monitoring Sheet MR / R08 2 years File
Data analysis - 3 years File

Kaizen Report (Continual Improvement) MR / R09 3 years File
SBI/HRD/D01. Rev.00
DESIGN & DEVELOPMENT ENGINEER
Position Title : DESIGN & DEVELOPMENT

ENGINEER Employee Code:
DESIGN &
Department: DEVELOPMENT Reporting to : PROPRIETOR
B Job Purpose
Designing and up gradation of Product as per the customer specification/market requirement
C Objectives
1 Designing of new products as per the customers specification or with reference to the sample product
2 Analyzing the critical field compliant and providing suitable solution by updating gradation
3 Proto type development for new products based on the freezed / final product design to get the feedback from customer
4 Material selection for all the components of a product by consulting with Proprietor
5 Bill of material development for new products
6 Drawings updation & preparation as per customer requirements
E Authority
NIL

PROCEDURES

DOCUMENTS
Design & Development Plan DES/D/01 Till Life File
Bill of Materials DES/D/02 Till Document Revised File
File
File
File
File
File
RECORDS
Design & Development Input Till Life File
Design & Development Output cum Review Till Life File
Design & Development Verfication cum Review Till Life File
Design & Development Validation cum Review Till Life File
Design Modification Control Sheet Till Life File
SBI/HRD/D01. Rev.00
PURCHASE & STORE ASSISTANT
Position Title : PURCHASE & STORE Employee Code:

ASSISTANT
Department: PURCHASE & STORE Reporting to : ADMIN IN CHARGE

B Job Purpose
To be responsible for Purchase & Store Activities, Plan, direct or coordinate the activities of suppliers/sub contractors
C Objectives
Overall responsibility for Purchasing, Raw Materials,consumable, Sub Contractors materials as well as Finished product in
1 stores.
2 Ensuring Evaluation & Re-evaluation of suppliers/Sub contractor/Service Provider
Select and get approved the suppliers/sub Contractors and exercise necessary controls over the suppliers as well as the
3 products through monitoring of delivery and Quality of the supplies in addition to control such as suppliers/sub
Contractors Quality system audit for sub contract and bought out items.
Material Planning, Ordering and ensuring availability of materials (Raw materials, Consumables, Tools etc) to production as
4 per the requirements based on production planning.
5 Ensuring control on inventory of Raw materials, Consumables as well as Tools
6 Initiate actions for suppliers/sub Contractors QMS Development and fulfill the requirements of ISO9001:2015
7 Overall responsibility for Management of consumable, Raw materials, Tools finished product stores.
Receipt of materials (Raw materials, Tools, Subcontract, Bought out as well as consumables) and preparation of DC after
verification Qty with Purchase order and resolve any deviation with the personnel who ordered the material.
8
Forwarding DC along with item/sample of item and also other QMS documents to appropriate personnel for quality
9 authorization.
Ensuring proper identification and location and preservation of parts /consumables /raw materials as per the laid out
10 procedure.
11 Maintaining record of receipt and issue.

On closing of DC with the approval of appropriate authority forwarding the same to finance for necessary action.
12
13 Initiate action with purchase for procurement in case of reaching reorder level
14 Supplier/Sub Contractor Audit Plan preparation
15 Communicating Quality Policy, Rejections & performance rating to the Supplier/Sub Contractors
16 Supplier/Sub Contractor/Service Provider Selection
Source, select and negotiate for the best purchase package in terms of quality, price, terms, deliveries and services with
17 suppliers.
18 Negotiate for best purchasing package (in terms of quality, price, term, delivery and service) with suppliers and sub-
contractors assigned.
19 Plan and manage inventory levels of materials or products
20 Monitor and co-ordinate deliveries of items between suppliers/sub contractors/service providers
E Authority
1 1. Can Material Purchases from non approved Suppliers/Sub Contractors in case of any emergency
PROCEDURES
Procedures/Document/Records Ref. No. Retention Period Storage &

Protection

DOCUMENTS
Till Document revisied File
Internal & External Communication Matrix. MR/ D 08 Till Document revisied File
RECORDS
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
3 years File
SBI/HRD/D01. Rev.00
ADMIN IN CHARGE
Position Title : ADMIN IN CHARGE Employee Code:
Department: ADMIN & ACCOUNTS Reporting to : PROPRIETOR

B Job Purpose
To perform variety of proffessoinal assignments involving updating of GST compliances and Commercial Activites
C Objectives
1 To filing of GST returns online
2 Filing of Annual returns with help of auditors
3 Maintaining of auditors contract
4 Co-ordination with despatch department

5 Follow up & Ensure the service tax monthly payments
6 Employee Salary preparation
7 Preparation of outstanding list payments
8 Bank Related Activities
9 Arrange to clear the payments in time to the Suppliers/Sub Contractors/Service Providers
10 Preparation of Sales Invoice
11 Customer Payment followup
E Authority
1 Supplier/Sub contractor/Service provider purchase order approval
2 Arrange to clear the payments in time to the Suppliers/Sub Contractors/Service Providers
3 Supplier / Sub Contractor/Service Provider approval (In case of Proprietor absent)
4 Decision Making in all Financial Matters
5 Decision Making on all Administrative Matters
6 Decision on Purchase Policy
7 Sales Invoice Sign authority
PROCEDURES

DOCUMENTS
ADMIN IN CHARGE

ADMIN IN CHARGE
RECORDS
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
SBI/HRD/D01. Rev.00
MARKETING EXECUTIVE
Position Title : MARKETING EXECUTIVE Employee Code:
Department: MARKETING Reporting to : PROPRIETOR

B Job Purpose
To be responsible for Marketing Activities, to ensure order fulfillment of in our organization & Maintain customer communication
C Objectives
Enquiry vs Order Conv
1 Responsible for handling all enquiries, request for information, etc. between the company and its team.
2 Communicating the product dispatch details to the customers
3 Order Follow-up & Order Execution
4 Enquiry & Quotation generation

5 Maintain good relationship with customers
6 Customer Compliances handling
7 Customer feedback collection
8 Enquiry review with Production & Quality In charge

9
E Authority
1 Approval for Customer orders
2 Delivery commitment
3 Negotiating with Customers for finalizing the orders

PROCEDURES
DOCUMENTS

MARKETING EXECUTIVE
RECORDS
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
SBI/HRD/D01. Rev.00
HR EXECUTIVE
Position Title : HR EXECUTIVE Employee Code:
Department: HR Reporting to : PLANT HEAD

B Job Purpose
Responsible for HR & Labour Welfare
C Objectives
1 Ensure all Legal Compliances in our Organization
2 Responsible for all Audits, Inspections and Visits of Government officials for various Act and Statutes and offices.
3 Communicate to all employees about matters related to the organization
4 Maintaining Discipline, adherence to rules and regulations by all employees,

5 Safety and Security Services of entire factory;
Implementation of all policies, practices and guidelines such as Performance Management System, Employee Engagement,
6 Training programs, carrying out Compensation related information, Safety, Health & Environment related activities and
Policies, etc.
7 Daily interaction with Plant Head & Employees;

8 Maintain the accurate Time recording, Attendance and Leave record of employees
9 Training Needs; Training Calender preparation and Organise the training
10 Training feedback analysis.
11 Maintain and update personnel records of all the employees.
12 Handle matters related to Appointment, Performance Appraisal, Recruitment & Selection, Placement Induction
13 Employee Motivations
E Authority
1 Employee Permission & leave approval
2 Can Terminate any employees after discussion with Plant Head
3 Providing trainings for employees at appropriate stages

PROCEDURES

HR EXECUTIVE
DOCUMENTS

RECORDS
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
SBI/HRD/D01. Rev.00
PRODUCTION, MAINTENANCE & SERVICE IN CHARGE
Position Title : IN CHARGE Employee Code:
Department: PRODUCTION & Reporting to : PLANT HEAD

MAINTENANCE
B Job Purpose
Responsible for Planning of Production, Materials consumption, Ensuring quality out put of the products, and man management for the
Assembly process and ontime delivery of products.
To ensure preventive & breakdown maintenance of machines & equipments. To ensure maximum utilization of resources & to assist
head maintenance in day to day responsibilities.
C Objectives
1 Preparing the monthly production palnning against customer requirments.
2 To listen & solve technical problems of skilled operators.
3 To Face & solve quality related issues in inspection stage.
4 Monitoring the production process;

5 Ensuring that health and safety guidelines are followed inside the factory
6 Supervising and motivating the team members
7 Identifying training needs.
8 Continual improvement in the existing product or processes.
9 Providing technical support to Marketing for enquiry review as well as manufacturing feasibility of the products required by
the customer.
10 Overall responsibility for Manufacturing Process development, and development of various associated documents related to
the above activities (such as Drawings & Specification, PFD & Work instructions related to Manufacturing process etc.)
11 Prepare the Preventive Maintenance plan & update the preventive maintenance reports
12 Analysing the Breakdown root cause and taking action plans.
13 Receiving the service products

14 Communicating the service status to the Plant Head
15 Getting feedback from the customers after service of products.
16 Maintaining the service reports
E Authority
1 Can stop the production in case of any problem.
2 Can change production plan after discussion with Plant Head
3 Material Issue Requsition to stores
4 Assigning works to the Respective Operators & Helpers
PRODUCTION, MAINTENANCE & SERVICE IN CHARGE
PROCEDURES

DOCUMENTS

RECORDS
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
SBI/HRD/D01. Rev.00
QUALITY IN CHARGE
Position Title : QUALITY Employee Code:

IN CHARGE
Department: QUALITY Reporting to : PLANT HEAD

B Job Purpose
To be responsible for quality standards by approving incoming materials, in-process production, and finished products; recording
quality results as per the customer requirements
C Objectives
1 Overall Responsible for Incoming, In process & Final Inspection activities
2 Implement quality system to ensure customer requirements are met.
3 Create implement, evaluate and adjust company's quality policies, procedures and Control plans
4 Ensure QC team and employees use quality tools to improve the company's efficiency and profitability
5 Monitoring, reviewing and ensuring achievement of Targets for various Quality objectives related to QC dept.
6 Supervise, communicate with and provide direction to QC Team on quality issues on a regular basis
7 Manage Quality related communications across all departments
8 Responsible for continuous improvement in the Quality Department including knowledge, capabilities and efficiencies
9 To report to the Plant Head on Quality Management system and any need for an improvement
10 Arrange internal quality audits as per defined frequency. Present the findings of audit results to the management.
Carryout root cause analysis of the non conformities identified as a result of customer complaints, repeated mistakes in
11 operations etc.,
12 Co-ordinate with the external auditors during assessment / audit
13 To ensure storage, protection, retrieval, retention and disposition of quality records as per the QMS requirement
14 To ensure the Quality Management system implemented appropriately
15 Responsible for Customer Complaints handling & create complaint awareness of all employees
16 To ensure that the closure of Non Conformities is done in time
17 Ensure the Instrument Calibration status

18 Implementation of Poka-yoke method
E Authority
1 To Authority for Product Releasing
2 Product disposal actions
QUALITY IN CHARGE
QUALITY IN CHARGE
PROCEDURES

DOCUMENTS

RECORDS
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
SBI/HRD/D01. Rev.00
Position Title : ASSISTANT Employee Code:
Department: PURCHASE & STORE Reporting to : ADMIN IN CHARGE

B Job Purpose
To be responsible for maintaini the supplier communications, procurement of materials. Maintaining the store in order to ensure the
necessary supplies of materials.
C Objectives
1 To Identify the Suppliers/Sub contractors/Service Providers
2 Suppliers/Sub contractors/Service providers evaluation & Re-Evaluation
3 Negotiation with Suppliers/Sub contractors/Service providers
4 Preparation of Purchase order as per Purchase Indent/requirement
5 Forwarding Purchase bills to accounts department
6 Communicating Quality Policy, Rejections & performance rating to the Supplier/ Sub Contractor
7 Communicating the deviation of inward materials to the Respective Supplier/ Sub Contractor
8 Responsible for Inventory controls
9 Maintain good relationship with Supplier/ Sub Contractor/service provider

10 Responsible for maintaining stocks in the Organization
11 Maintaining proper housekeeping in the stores premises.
12 Maintain the stock details and update. Monitor the stock ledger
13 Maintain Minimum stock level
14 Responsible for inward material quantity verification
15 Maintain Suppliers/Sub contractors/Service providers Rating
16 Monitoring, reviewing and ensuring achievement of Targets for various Quality objectives related to Purchase & Store dept.
E Authority
1 Can stop the Purchases from external providers in case of any issue
2 Can reject the suppliers/sub contractors/service provider discuss with Admin In charge
3 Issuing of materials to production as per the requisition

PROCEDURES

DOCUMENTS

RECORDS
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
SBI/HRD/D01. Rev.00
SALES EXECUTIVE
Position Title : SALES EXECUTIVE Employee Code:
Department: SALES Reporting to : ADMIN IN CHARGE

B Job Purpose
To be responsible for Sales planning
C Objectives
1 Purchase order entry and communicate to production department
2 Review of purchase order along with Production In charge
3 Customer communication for clarifications on enquiry, PO, and any other technical or commercial issues.
4 Delivery commitment and order acceptance to customer.

5 Sales co-ordination through despatch process
6 Production followup as per customer schedule
7 Customer complaints closure with QC In charge
8 Customer feedback collection
9 Attend the customer meetings
E Authority
1 Approval for Customer orders
2 Delivery commitment
3 Order Acceptance

PROCEDURES
DOCUMENTS

SALES EXECUTIVE
RECORDS
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
SBI/HRD/D01. Rev.00
STORE ASSISTANT
Department: STORES Reporting to : PURCHASE & STORE ASSISTANT

B Job Purpose
Store Assistant is responsible for maintaining the store in order to ensure the necessary supplies of materials.
C Objectives
1 To Inspect inward Material as per control plan/Incoming Inspection Plan
2 Maintain Incoming Inspection Reports
3 Maintain Supplier/Sub contractor rejection details
4 Vehicle arrangement for material purchase.

5 Material inward and outward entry.
6 To prepare the delivery challan for subcontractors.
7 Maintain scrap details
8 Maintain good housekeeping in stores
9 Maintain good identification
10 Responsible for Stock verification
E Authority
1 Issuing of materials to production as per the requisition

PROCEDURES
DOCUMENTS

STORE ASSISTANT
RECORDS
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
SBI/HRD/D01. Rev.00
QC ASSISTANT
Department: QUALITY Reporting to : QUALITY IN CHARGE

B Job Purpose
To verify / carry out inspection of materials and components to determine whether they are of the appropriate quality and to
recommend improvements where necessary
C Objectives
1 To conduct Inspection of products & maintain inspection reports
2 To verify all material requirements with respect to Control Plan, Drawings and product specification requirements.
3 Verification of Despatch documents
4 To actively participate in Kaizen and 5S activities

5 Reduce customer NCRs and In house NCRs
6 Maintain internal and customer rejection analysis and implemented CAPA
7 Association with Quality In charge for customer audits and third party audits.
8 Maintain the Internal / External NC Register
9 Monitor the Instrument calibration status & condition
10 Verification of Calibration certificates
11 Maintain Instrument History cards
E Authority
1 Interaction with calibration agencies

PROCEDURES
DOCUMENTS

QC ASSISTANT
RECORDS
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
SBI/HRD/D01. Rev.00
OPERATORS
Position Title : OPERATORS Employee Code:
Department: PRODUCTION Reporting to : PRODUCTION IN CHARGE

B Job Purpose
To Assemble the products as per drawings/customer requirements
C Objectives
1 Preplan the tools and the accessories for the product assembly
2 To follow the work instructions & SOP's
3 To achieve the quality in process to meet the drawings
4 To train the helpers

5 Adhere to the safety norms required in the respective are like,aprons,goggles,shoes etc.,
6 To maintain the 5S.
7 Reduce In house NC's
E Authority

PROCEDURES
DOCUMENTS

OPERATORS
RECORDS
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
SBI/HRD/D01. Rev.00
HELPERS
Position Title : HELPERS Employee Code:
Department: PRODUCTION Reporting to : OPERATOR

B Job Purpose
Material Movement & handling
C Objectives
1 Material Loading & Un loading
2 Maintaining proper housekeeping in the company
3 Material movement
4 Helping the Production people

5 Packing the products as per packing standard
E Authority

PROCEDURES
DOCUMENTS

HELPERS
RECORDS
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
SBI/HRD/D01. Rev.00
HELPERS
Position Title : HELPERS Employee Code:
Department: STORE Reporting to : STORE ASSISTANT

B Job Purpose
Material handling
C Objectives
1 Material Loading & Un loading
2 Maintaining proper housekeeping in the stores
3 Material movement
4 Helping the Store people
E Authority

PROCEDURES
DOCUMENTS

HELPERS
RECORDS
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
2 years File
SBI/HRD/D01. Rev.00

Roles and Responsibility

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Roles and Responsibility

Uploaded by

Copyright:

Available Formats

SRI BALAJI ROLES, RESPONSIBILITY & AUTHORITY

INDUSTRIES QMS Leader

7 To Coordinate to Cerification Bodies & Auditors

10 Ensuring the promotion of customer focus throughout the organization

12 Risk and Opportunity to be idendified and to prepare the action plan

Procedures/Document/Records Ref. No. Retention Period Storage & Protection

Till Procedure revisied File/Soft Copy

Document change request & Amendment Note MR / R02 2 years File

Annual Internal Audit Plan MR / R03 2 years File

2 To develop strategies and plans to achieve set business targets

4 Analyzing delivery and inventory issues and providing solutions

Procedures/Document/Records Ref. No. Retention Period Storage & Protection

Quality Manual Till Procedure revisied File/Soft Copy

Business Plan Till Document revisied File

Quality Objective Monitoring Sheet MR / R08 2 years File

Data analysis - 3 years File

Position Title : DESIGN & DEVELOPMENT

6 Drawings updation & preparation as per customer requirements

F Department Procedures/Document / Records

Procedures/Document/Records Ref. No. Retention Period Storage & Protection

Till Procedure revisied File/Soft Copy

Design & Development Output cum Review Till Life File

Design & Development Verfication cum Review Till Life File

Design & Development Validation cum Review Till Life File

Design Modification Control Sheet Till Life File

Position Title : PURCHASE & STORE Employee Code:

Department: PURCHASE & STORE Reporting to : ADMIN IN CHARGE

11 Maintaining record of receipt and issue.

Procedures/Document/Records Ref. No. Retention Period Storage &

Till Procedure revisied File/Soft Copy

Department: ADMIN & ACCOUNTS Reporting to : PROPRIETOR

3 Maintaining of auditors contract

4 Co-ordination with despatch department

Procedures/Document/Records Ref. No. Retention Period Storage & Protection

Till Procedure revisied File/Soft Copy

Till Document revisied File

Position Title : MARKETING EXECUTIVE Employee Code:

Department: MARKETING Reporting to : PROPRIETOR

Enquiry vs Order Conv

3 Order Follow-up & Order Execution

4 Enquiry & Quotation generation

7 Customer feedback collection

8 Enquiry review with Production & Quality In charge

F Department Procedures/Document / Records

Procedures/Document/Records Ref. No. Retention Period Storage & Protection

Till Procedure revisied File/Soft Copy

Till Procedure revisied File/Soft Copy

Till Document revisied File

Department: HR Reporting to : PLANT HEAD

Responsible for HR & Labour Welfare

3 Communicate to all employees about matters related to the organization

4 Maintaining Discipline, adherence to rules and regulations by all employees,

7 Daily interaction with Plant Head & Employees;

F Department Procedures/Document / Records

Procedures/Document/Records Ref. No. Retention Period Storage & Protection

Till Procedure revisied File/Soft Copy

Till Document revisied File

Department: PRODUCTION & Reporting to : PLANT HEAD

2 To listen & solve technical problems of skilled operators.

3 To Face & solve quality related issues in inspection stage.

4 Monitoring the production process;

12 Analysing the Breakdown root cause and taking action plans.

13 Receiving the service products