This document discusses how to define a focal market by understanding market adoption curves and identifying early adopter "beachhead" customers. It explains that the market follows an S-curve as different customer groups adopt over time from innovators to early adopters to early majority and late majority. Founders should analyze which customer segment is in the beachhead position based on their openness to new ideas, ability to reference other customers, opportunities for learning, and coherence with the business strategy. Choosing the right early adopters helps guide product development and facilitates broader adoption across the S-curve.
This document discusses how to define a focal market by understanding market adoption curves and identifying early adopter "beachhead" customers. It explains that the market follows an S-curve as different customer groups adopt over time from innovators to early adopters to early majority and late majority. Founders should analyze which customer segment is in the beachhead position based on their openness to new ideas, ability to reference other customers, opportunities for learning, and coherence with the business strategy. Choosing the right early adopters helps guide product development and facilitates broader adoption across the S-curve.
This document discusses how to define a focal market by understanding market adoption curves and identifying early adopter "beachhead" customers. It explains that the market follows an S-curve as different customer groups adopt over time from innovators to early adopters to early majority and late majority. Founders should analyze which customer segment is in the beachhead position based on their openness to new ideas, ability to reference other customers, opportunities for learning, and coherence with the business strategy. Choosing the right early adopters helps guide product development and facilitates broader adoption across the S-curve.
– Understanding the market s-curve – Identifying beachhead customers • Knowing when to enter the market
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Market segments
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The Market S-Curve Results from Differences Across Potential Adopters Adopter Group Characteristics Value Creation Drivers Innovators Adoption for adoption’s sake; Cool Technology; Ability to willing to work with bugs “Experiment”
Early Adopters Application enthusiasts; Seeking a The Ability to Gain an
Revolution; Demanding but Advantage from the New Collaborative Product; Having the Product Before Others Early Majority “Main Street”; Seeking Evolution Demonstrated ROI; “Plug-and- from an Existing Solution; play”; low transition costs; Persuaded by Similar references; requires standardized support Late Majority Well-served by existing solutions; Willing to Adopt the “Minimum” Seeks commodity technology Required; Only Adopts Because Others Have Laggards Willing to pay a cost not to adopt Zero? resistant to technology adoption
Source: Gans and Stern
WHARTON ONLINE Entrepreneurship It also tells you about strategic challenges
Early Adopters Early Majority
Want to change the game Wants proven solutions Chasm WHARTON ONLINE Entrepreneurship Chose your customers: S-Curves
• What are the beachheads?
• Where are the lead customers on the adoption curve?
Late Early Early Late
Majority Majority Majority Majority Early Early Adopters Adopters Laggards Innovators Innovators Laggards
Time Time
Source: Gans and Stern
WHARTON ONLINE Entrepreneurship Chose your customers: entrepreneurial sales strategy Referencing: Learning: Coherence: Does Does this Does this this beached “fit” beachhead beachhead with your facilitate follow- generate entrepreneurial Potential on segments? opportunities for strategy? Beachheads further learning?
Source: Gans and Stern
WHARTON ONLINE Entrepreneurship S-Curve also suggests strategy
New product Improved product Re-segment WHARTON ONLINE Entrepreneurship Deciding which segment to go after
• Where on the S-curve?
• Are they referenceable, valuable for learning, and coherent? • Do they match development of the overall market?