ICT- Information and communication technologies

Information Technology – the study or use of system for storing, retrieving, and sending information.

Communications technology- IT, refers to all equipments

Telecommunications
• It is the transmission of information through wire and wireless communication

Functions of ICT in the organization

• Communication
• The availability of high-speed internet provides efficient communication.
• Data Management
• It allows managing data in the form of text, voice, and video. Data management function
allows managing data as the most important resources in the organization to maintain their
competitive advantage.
• Marketing
• ICT includes in the creation of online advertisement, filtering consumer behavioral patterns
through the use of different social media platform to determine buying patterns and identify
new business opportunities.
• Process Improvement
• ICT helps to improves business process to achieve cost savings while achieving reliable data
transfer. The virtual collaborations eliminate the travel costs and increase employee
productivity.
• Enterprises Resource Planning
• A managements information system that integrates the vital function of an organization like
sales, manufacturing, human resources, inventory purchasing and accounting.
• SAP- yung APP

ICT SYSTEMM
• The combination use of hardware, software, data and human to enable processes for different
purposes
• Helps us to improve our lives
• Supermarket checkout system
• Movie ticket system
• Automated factory machines
• Television networks
The components of ICT System
• Data
• These are considered the raw material of any information
• Raw material of any informations
• Procedures
• Processes which determine what needs to be done
• Information
• Results of processing data
• People
• Provides the data and information to the ICT System.
• Software
• Refers to a computer program used to process data
• Non tangible components of an ICT system
• Hardware
• Refers to the physical components of an ICT system

Types of ICT system

• Information system
• Deal information, manipulate and stores
• Set up to manage data and information

• Control system
• Aim to control machines
• Communications system
• Refers to the use of ICT to successfully transport data from one place to another.

Trends in ICT
• Cloud computing
• Referring to the use of a network remote serve or a personal computer. These brought about a
great impact in education landscape because it has made education resources available through
the “cloud”
• Social Media
• These websites we are used for social networking where the users create virtual communities
and special interest groups to share information resources in the form of a messages, videos,
audio, and blogs.
• Business Intelligence (BI)
• It a technology-driven process for analyzing data and presenting actionable information which
helps executives, managers and other corporate end user make informed business decisions
• This covers data collection, sharing and reporting to make decisions better.
• Data Analytics
• The science of analyzing raw data in order to make conclusions about that information. Many of
the techniques and processes of data analytics have been automated into mechanical processes
that work over raw data for human.
 • Market research is carried out by business to determine the behavioral patterns of the
consumers.
• Internet of Things (IoT)
• Refers to the network of computing devices that provide a unique indetification (UID) for
Internet connectivity.
• MACHINE Learning (ML)
• ML is a subset of Artificial Intelligence( AI) where the system can learn automaticall based on
experience.
• SIRI
• Cortana