REPORTING FLOW

What is Employee Frustration?

Employee Frustration is a negative emotional state that occurs when adverse aspects pf the work
environment outweighs the positive. In addition to technology, factors stemming from workflow, culture,
and management can contribute to employee frustration.
AS YOU CAN SEE, HINDI LANG PERSONAL MATTER OR PERSONAL PROBLEM NG
EMPLOYEE AND NAGKOCAUSE NG FRUSTRATION.
TYPES OF EMOTION
THESE ARE THE COMMON TYPES OF EMOTION NA NAMENTION KASI ETO YUNG
KADALASAN NAGOOCCUR WHENEVER THERE IS EMPLOYEE FRUSTRATION.
CAUSE OF EMPLOYEE FRUSTRATION
POOR MANAGEMENT
ACCORDING TO GALLUP, CAN LOWER MOTIVATION, DECREASE PRODUCTIVITY,
AND MORE
INEFFECTIVE LEADERSHIP
SYEMPRE ALAM NAMAN NATEN NA LEADERSHIP IS EQUALLY AS IMPORTANT AS
MANAGEMENT. LEADERS PROVIDE DRIVE, PROPEL MOVEMENT, INSPIRE, AND
MORE. POOR LEADERSHIP, LIKE POOR MANAGEMENT, CAN ALSO INCREASE
EMPLOYEE FRUSTRATION OR OTHER NEGATIVE SENTIMENT.
INEFFECTIVE EMPLOYEE TRAINING PROGRAMS
IF THE EMPLOYEES LACK THE SKILLS THEY NEED TO SUCCEED, FRUSTRATION IS A
NATURAL RESULT. THIS CAN ALSO IMPEDE WORKPLACE EFFICIENCY, DIGITAL
TRANSFORMATION AND MORE.
OBSOLETE TOOLS AND TECHNOLOGY
IF THE WORKERS DON’T HAVE THE TOOLS THEY NEED TO ACCOMPLISH THEIR
JOBS EFFECTIVELY, THIS CAN ALSO BECOME ANOTHER PERMANENT CAUSE OF
FRUSTRATION. LIKE I’VE MENTIONED EARLIER EMPLOYEE FRUSTRATION CAN
CONTRIBUTE TO LOWER PRODUCTIVITY AND PERFORMANCE.
AS SOMEONE WHO EXPERIENCE THE SAME THING IN MY PREVIOUS WORK HAVING
BAD TOOLS CAN REALY CAUSE FRUSTRATION. BTW PO I WORK AS A CHAT SUPPORT
AGENT FOR AN EDUCATIONAL PLATFORM. SYEMPRE PO AS LIVE AGENT, WE NEED
TO PROVIDE IMMEDIATE RESPONSE AND SOLUTION TO THE CUSTOMER’S
COMPLAIN.
A BAD WORK ENVIRONMENT, CULTURE OR CLIMATE
THE WORK ENVIRONMENT ITSELF PLAYS A CRITICAL ROLE IN EMPLOYEE
SENTIMENT. A BAD ENVIRONMENT FROM THE PHYSICAL ENVIRONMENT TO THE
DIGITAL ENVIRONMENT WILL HAVE A PERMANENT EFFECT ON THE ATMOSPHERE
OF THE WORKPLACE, AFFECTING EMPLOYEE’S ATTITUDE, MOTIVATION AND SO
FORTH.

INEFFICIENT BUSINESS PRACTICES OR PROCESS

BUSINESS PROCESS EFFICIENCY IS YET ANOTHER FACTOR THAT CAN INFLUENCE
EMPLOYEE SENTIMENT. WHEN DAY-TO-DAY ACTIVITIES ARE DIFFICULT TO
ACCOMPLISH, EXPECT MORALE TO LOWER, WHILE FRUSTRATION MOUNTS.
SO THESE ARE JUST A FEW OF THE MANY EXAMPLES OF THE CAUSES OF
EMPLOYEES’S NEGATIVE EMOTIONS. NEXT SLIDE*
PROCESS FOR HANDLING EMPLOYEE FRUSTRATION
1. IDENTIFY THE ROOT CAUSES OF THE NEGATIVE EMPLOYEE EMOTIONS
OF COURSE, THIS WILL BE THE FIRST STEP KASI PO DIBA PAANO TAYO
GAGAWA NG SOLUTION KUNG DI NATIN ALAM YUNG PROBLEM.
2. DEVELOP STRATEGY AND ACTION PLAN FOR FIXING THE PROBLEM
3. IMPLEMENT A NECESSARY ORGANIZATIONAL CHANGE.
4. MANAGE AND LEAD THOSE CHANGE PROJECTS EFFECTIVELY
5. MEASURING THE INITIATIVE’S RESULTS AND OPTIMIZING AS NEEDED.
SO NOW I AM HOPING THAT YOU HAVE LEARNED A LOT ABOUT THE EMPLOYEE
FRUSTRATION, THE CAUSE AND EFFECT OF EMPLOYEE FRUSTRATION AND HOW
TO HANDLE EMPLOYEE FRUSTRATIUON EFFECTIVELY.

IN CONCLUSION OF THE CHAPTER 3 ABOUT FACTORS AFFECTING THE

EMPLOYEE BEHEVIOR

1. There are several factors that may affect employee behavior it may cause a positive or
negative impact to the company itself. Employee who feel valued and respected are more likely
to be engaged in their work.
2. motivation is the general desire to fulfill one's needs and wants as a human being. and
commitment is the strength of an individual's identification and involvement with a particular
organization.
3. Dianna
Prioritizing employee engagement shows your employee that you care about them as
individuals, not just individual contributors, which makes it a key to a successful business.
4 Jackie
Implementing employee motivation techniques encourages people to work productively and
results in better revenue outcomes. However, not many people know that a productive way of
working also positively influences employee experience, as it promotes higher job satisfaction.
6. Shanelle
In addition, Frustration is a very difficult emotion to deal with on a personal level, let alone
handling it in other people. Left unchecked, employee frustration in the workplace festers
and sooner or later it erupts and disrupts productivity, teamwork, and morale.

This is why managers should always be on the lookout for frustrated employees and make
sure to address their issues as promptly as possible to minimize employee frustration and
maintain productivity and effective workforce.