190.328 & 190.

398
Aviation Management Practicum
&
Aviation Internship Project

Course Guide

Semesters One, Two and Three, 2022

1 190.328 & 190.398 Course Guide 2022

Massey Business School
Te Kura Whai Pakihi

2 190.328 & 190.398 Course Guide 2022

 Contents
Course Staff .................................................................................................................................... 4
Course coordinator: John Bell ....................................................................................................... 4
Contact Details ............................................................................................................................ 4
What is this course about? ............................................................................................................. 5
Summary of the course ............................................................................................................... 5
Admission to the course ............................................................................................................. 6
Course Student Learning Outcomes ........................................................................................... 7
Course timetable......................................................................................................................... 8
Overview of topics covered ........................................................................................................ 8
The Internship ............................................................................................................................. 8
Course Workload ........................................................................................................................ 9
How is this course assessed? ........................................................................................................ 10
The assessment at a glance ...................................................................................................... 10
Formal Requirements to pass this course ................................................................................ 11
Assessment A1: Internship Objectives ..................................................................................... 11
Assessment A2: Internship Diary .............................................................................................. 13
Assessment A3: Student Reflection and Host Feedback .......................................................... 13
Assessment A4: Benchmarking and Industry Best Practice ..................................................... 14
Assessment B1: Internship Report ........................................................................................... 16
Assignment Grading ..................................................................................................................... 18
Students wishing to submit assessments in te reo Māori and New Zealand Sign Language ...... 20
Assignment Extensions................................................................................................................. 21
Late Assignments ......................................................................................................................... 21
Student Submission of Assessments ............................................................................................ 22
Academic Honesty and Plagiarism ................................................................................................ 22
How will we learn in this course? ................................................................................................. 23
Approach to Teaching and Learning in the Course ................................................................... 23
Textbook ................................................................................................................................... 24
Lectures.................................................................................................................................... 24
The Role of the Course Coordinator ............................................................................................. 24
Communicating with the Course Coordinator ................................................................................... 24
Appendix: Draft Internship Agreement........................................................................................ 25

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3 190.328 & 190.398 Course Guide 2022

 Course Staff

Course coordinator: John Bell

My name is John Bell. I have been an adjunct lecturer in the School of Aviation since 2013.
Previously, I was Director of the MBA programme at the University of Otago and prior to that,
was a Senior Lecturer in Marketing at Otago. I have over 25 years’ experience consulting to local
and national businesses and organisations, and my areas of teaching and consulting interest
include business strategy and planning, brand management, entrepreneurship, market research
and professional services marketing. During my time at Otago I initiated, developed and ran the
Master of Entrepreneurship Programme as well as executive education courses and numerous
undergraduate and post-graduate courses.

In 2008 I moved with my wife and son from Dunedin to Hawke’s Bay where we have a 20-acre
lifestyle property and fruit orchard. I have also been an enthusiastic beekeeper for 20 years and
teach apiculture to local commercial and hobbyist beekeepers.

Contact Details
 (021) 620169

 j.bell1@massey.ac.nz

 No office at the Manawatu Campus

School of Aviation
Massey University
Private Bag 11 222
Manawatu Mail Centre
Palmerston North 4442
New Zealand

4 190.328 & 190.398 Course Guide 2022

 What is this course about?

Summary of the course

Welcome to 190.328 (Aviation Management Practicum) and 190.398 (Aviation Internship

Project). These two courses are each worth 15 credits and must be taken concurrently.

The aim of the courses is to provide Massey’s top undergraduate BAvMan students with the
opportunity to gain practical experience in the aviation industry while completing their academic
studies. This is done through an internship programme where the student works for a semester,
for a company or organisation in the aviation industry, and is jointly supervised by a manager
from the host company and a staff member from the School of Aviation.

Internships recognise the vital role that industry partners can play in the education of students
and the development of high calibre, knowledgeable and work-ready graduates prepared for,
and intent on entering the complex and dynamic aviation industry.

The internship programmes provide advantages to all three parties involved. The industry
experience and training received, prepares the student to be immediately productive on
entering the workforce and ensures that the student focuses their academic studies to acquire
the knowledge and skills that are relevant and valuable to a career as an aviation management
professional.

Employers have the opportunity to provide input into the education and training of the aviation
industry’s future leaders. They also gain access to highly motivated students who may become
future employees. Interns can also be a cost-effective way to cover for staff during peak periods,
cover leave vacancies or to complete special projects. Being part of the School of Aviation
Internship Programme also provides a valuable link between the host company and the School’s
expertise, research, curriculum and education programmes.

The School of Aviation and its staff benefit from the opportunity to build strong links with the
aviation industry and to see first-hand, developments at the leading edge of industry best

5 190.328 & 190.398 Course Guide 2022

practice. The school particularly values the opportunity to evaluate the education needs of the
aviation industry, contributing to improvements in the design and delivery of its programmes
and ensuring that its graduates are of high value to the aviation industry

190.328 and 190.398 are challenging courses and require students to take a considerable
amount of responsibility for their learning experience and to demonstrate a considerable
amount of initiative in securing the internship opportunity. Motivation should come not so much
from the desire to achieve a high grade, but from the desire to make a success of the transition
from university, to a career in the aviation industry.

Although the programme is comprised of two distinct courses (190.328 and 190.398), students
in effect, work as though the courses are combined. As both courses are based around the
internship, students work on both courses concurrently.

The courses can be undertaken by internal and distance students.

As course coordinator, I mentor and guide students through the academic side of the course and
the assessment, while the host company supervisor will guide the intern through the practical
day-to-day tasks and activities of the internship.

All three parties to the internship (student, host organisation and course coordinator) will sign
an internship agreement at the outset of the internship. A draft copy of the agreement is in the
appendix of this course guide.

Admission to the Course

Students interested in undertaking the internship programme should first check that they have
or will meet the academic grade requirements for admission to the courses.

To meet the entry requirements for admission to the courses, students must be enrolled in
the BAvMan programme and have completed at least five 200 level courses and have
achieved a GPA of at least 5.0 (B) over all the courses they have completed.
6 190.328 & 190.398 Course Guide 2022
 The person to contact about enrolment is the Programme Support Administrator:
Mrs. Linda Haddon Phone 06 951 7218 Email l.m.haddon@massey.ac.nz

Course Student Learning Outcomes

On completion of this course students should be able to:

Course 190.328
1. Establish personal and professional learning goals, objectives and performance criteria.

2. Critically reflect on their own performance on a specific work-related project within an

aviation business.

3. Apply theories, concepts and skills learned from previous study/experience to a practical
work situation in an aviation business.

4. Analyse and problem solve in an aviation business setting.

Course 190.398
5. Perform and critically review tasks, projects or activities in an aviation business.

6. Report to management on activities undertaken.

7. Make and justify recommendations to improve aspects of an aviation business.

8. Critically reflect on learning within an aviation business.

7 190.328 & 190.398 Course Guide 2022

 Course Timetable
Class Schedule
There are no scheduled classes for 190.328 or 190.398. Students are required to complete an
internship with a host organisation in the aviation industry, and complete 5 written assessments.

Both courses are offered via the Block mode of study – please note there will NOT be any face-
to-face contact time with the Course Coordinator or Offering Coordinator

Overview of Topics Covered

The specific topics covered are unique to each internship and are agreed upon by the student,
the host organisation and the course coordinator, prior to the start of the internship.

The Internship
It is the student’s responsibility to obtain an internship position with a company or organisation
in the aviation industry. The School of Aviation will assist in finding an internship opportunity
whenever possible, but ultimately it is the student’s responsibility to secure the internship
position. For these courses the School of Aviation takes a very wide view of what constitutes
the “aviation industry” and is prepared to consider host companies and organisations engaged
in any type of logistics, tourism or support services, as well as those companies and
organisations more traditionally associated with aviation. The School also recognises the
difficulties inherent in obtaining an internship that precisely matches the timing of the
University’s semester dates, consequently it may be possible to vary the start and end dates by
mutual agreement.

The nature of internships can vary greatly but there are broadly speaking, six possible types of
internship :
• A specific project

8 190.328 & 190.398 Course Guide 2022

 • A standard role or routine set of activities
• An induction or orientation programme
• An extension of an employed student’s existing role/job within an organisation
• An assistant role to a mid-level or senior manager
• A series of specific tasks or activities

The type and content of the internship will be determined by consultation between the student,
the course coordinator and the host organisation supervisor.

Once they are familiar with this course guide, students should discuss their intentions with the
course coordinator and then initiate their search for an internship host organization. The school
of Aviation may be able to assist by suggesting companies and possible contacts but the
students must approach the potential host organisation themselves. The School has prepared
a Guide for Host Companies and Organisations which the student should give to any prospective
host. Once the student has approached a potential host and identified a possible internship
opportunity, the course coordinator should be advised, and the coordinator will contact the
potential host to discuss the programme and answer any questions.

Once an internship position has been secured, the course coordinator will prepare an Internship
Agreement which the student will arrange to be signed. A template for such an agreement is in
the appendix to this guide.

Course Workload

Courses 190.328 and 190.398 are together worth a total of 30 credits. That requires students to
work at least half-time on the course for a whole 12-week semester. Students are thus expected
to spend at least 20 hours per week studying and working on the internship tasks and the
academic assignments for the course. If a particular internship programme requires an intern to
compress or extend the 12-week timeframe then this may be possible, but the quantum of work
expected will not alter. If in order to meet the requirements of the host organisation, or if the
9 190.328 & 190.398 Course Guide 2022
internship is part of a student’s paid employment, and the student works over and above the
University’s expectation of 20 hours per week for 12 weeks, this must be by agreement solely
between the student and the host organisation, not involving the University.

The course has been developed to prepare students for a professional career in aviation
management, the assignments have been designed to be directly relevant to career
development and continuous learning. Consequently, students should be motivated to do the
best they can for each assignment, knowing that the work they produce, as well as the
knowledge and skills acquired, will contribute directly to their professional career.

How is this course assessed?

Assessment at a Glance

Course 190.328 : Aviation Management Practicum

Assessment Description Length Value Due dates
2020
A1 Internship Objectives 1000 - 1500 words 10% To be agreed

A2 Internship Diary 3000 - 4000 words 40% To be agreed

A3 Student Reflection and Host 1000 – 1500 words 10% To be agreed
Organisation Supervisor’s
Report/feedback. (N.B. The host
supervisor’s report will be obtained
by the course coordinator)
A4 Benchmarking and Industry Best 3000 – 4000 words 40% To be agreed
Practice

Course 190.398 : Aviation Internship Project

Assessment Description Length Value Due date
2020
B1 Internship Report 7000 - 8000 words 100% To be agreed

Because all internships are different and the requirements and timeframes of the host
10 190.328 & 190.398 Course Guide 2022
organisations can vary considerably, the submission dates for the assessments are not set alike
for all students. The due dates are set by agreement between the individual student and the
course coordinator, but must be within the semester timeframes set by the University.

Formal Requirements to pass this course

NB. Due to the potential of unforeseen pandemic developments, please refer to the course
Stream site for updated information regarding requirements, assessments, etc. This
information will be regularly updated if the situation changes.

To pass both courses and in order to demonstrate they have achieved both course’s learning
outcomes, students are required to complete four pieces of assessment for course 190.328 and
one piece of assessment for course 190.398. The assessments are, in effect, the course. Each
assessment has been designed to provide the structure and learning experience needed to
achieve the course learning outcomes.

To achieve a passing grade for course 190.328 the grade is calculated in aggregate, thus it is not
a requirement to pass all four pieces of assessment individually.

Failure to complete and submit one of the assignments will result in the student failing the
course.

Marks awarded for assessments and examinations are indicative only and final grades are subject
to moderation, reviews and approval by the School Examinations Committee. Final grades may
not relate directly to individual assessment marks

Assessment Components

Course 190.328 : Aviation Management Practicum

Assessment A1 : Internship Objectives

Contributes 10% of the final grade

11 190.328 & 190.398 Course Guide 2022

Is due in by … To be agreed
Expected length is 1000 to 1500 words

Students are to specify the objectives they plan to achieve during the internship. Possible
objectives that might be appropriate include …
New Learning
• New knowledge
• New skills
• Application of existing knowledge
• Obtaining practical knowledge of how the industry and host organisation operate
• Understanding industry best practice
Personal and Professional Development
• Networking
• Developing the content of your CV
• Identifying career paths
• Identifying and understanding your strength and weaknesses
• Finding a professional mentor
Practical Experience
• Carrying out new tasks
• Working in a business environment
• New responsibilities
• Exposure to new business and operational systems and procedures
• Functioning in a workplace team
• Report writing

Students need to explain how the internship will give them the opportunity to achieve each
objective, and they need to translate each objective into a list of tasks and activities that they
will take responsibility for, and will work to make happen, so that their objectives are achieved.

12 190.328 & 190.398 Course Guide 2022

Rather than focussing on high level objectives that may take years to achieve, students should
focus on specific objectives that can realistically be achieved by the end of the internship.

Assessment A2 : Internship Diary

Contributes 40% of the final grade
Is due in by … To be agreed
Expected length is 3000 to 4000 words

students are required to maintain a work diary describing, documenting and discussing the
experiences, tasks and activities they carried out during the internship. This diary is to be kept
on a weekly basis and should provide evidence that the student has, over the course of the
internship, made progress towards achieving their learning objectives and goals.

The diary should do more than simply documenting the activities carried out. It should discuss
what was learned, perhaps comment on how things might have been done differently and
perhaps describe the processes and procedures learned and/or used (ie. describe how to
perform the activity/task).

Assignment A3 : Student Reflection and Host Organisation Supervisor’s Report

Contributes 10% of the final grade
Is due in by … To be agreed
Expected length is 1000 to 1500 words

Students are required to prepare a report which is an honest and critical reflection of their
performance during the internship. Some aspects of performance that students might want to
comment on are listed below. Reflection needs to include an assessment of the learning
experience and learning outcomes gained during the internship. This should be related to the
objectives set for the internship in assignment A1. It should also include a discussion of the skills,
knowledge and expertise obtained, and also a discussion of the shortfalls in skills, knowledge and
expertise that the student became aware of during the internship.
13 190.328 & 190.398 Course Guide 2022
NB. Students are not required to do anything specifically for the host supervisor’s report. This
report will be obtained by the course coordinator.

Both the student’s report and the host supervisor’s report might address such issues as …
• Professionalism
• Reliability
• Competency
• Willingness
• Initiative
• Knowledge
• Skills
• Value to the organisation
• Effort
• Fit with the organisation
• Contribution to team efforts
• Work relationships
• Efforts made to learn and develop
• Recommendations made for improvement
• Outcomes achieved
• Etc.

Assignment A4 : Benchmarking and Industry “Best Practice”

Contributes 40% of the final grade
Is due in by … To be agreed
Expected length is 3000 to 4000 words

Students are required to select one particular aspect/activity/task/process included in their

internship, and identify and describe industry best practice. The student then needs to

14 190.328 & 190.398 Course Guide 2022

investigate how the performance of the host business or organisation, on the selected aspect,
could be benchmarked against industry “best practice”.

When approaching this assignment students should;

1. Select a tightly defined activity or process … for example; “Reporting and recording
customer complaints”
2. Break the activity or process into its component sub-tasks. This would normally follow
the sequence of tasks that have to be worked through to perform the activity or process
… for example;
a. Complaint made by customer
b. Complaint details recorded in complaints database
c. Complaint acknowledged to customer
d. Complaint form sent to appropriate staff member for comment or explanation
e. Complaint form returned to Customer Services Manager
f. Customer services manager determines appropriate response
g. Etc
3. Describe each sub-task including the various possible ways the sub-task is be performed
in the host organisation … for example; a complaint may be made by a customer verbally,
to a front-of-house staff member, or verbally by to a manager, or in writing, or by a staff
member based on what they saw or heard etc.
4. Describe the host organisation’s processes that are undertaken to deal each way the sub-
task might occur … for example; the information collected, the form it is collected on, the
script that staff use, etc
5. Describe industry best practice for each sub-task. Descriptions of best practice might be
obtained from text books, journals, industry manuals, expert opinion,
comparisons/benchmarking against other departments or airlines etc. or you own
professional opinion based on your observations.
6. Compare what the organisation does, with the way it should be done if the organisation
followed industry best practice. Highlight the instances where the organisation is not
following industry best practice.

15 190.328 & 190.398 Course Guide 2022

 7. Make recommendations describing how the organisation can adopt industry best
practice;
a. Processes
b. Communication
c. Training
d. Staffing
e. Forms and information management
f. Timing
g. Reporting
h. Etc

It may be useful to conclude this assignment with a summary table like that shown below.

Sub-task Description Host Industry best Is the host Recommendations

organisation’s practice organisation
approach approach at IBP level?

Course 190.398 : Aviation Internship Project

Assignment B1 : Internship Report

Contributes 100% of the final grade
Is due in by … To be agreed
Expected length is 7000 to 8000 words

The internship report could take the form of an overview of the internship, or it could take the
form of an investigation and report on a specific aspect of the internship.

An overview-type report could explain, describe or include some, but not necessarily all of the
following …
16 190.328 & 190.398 Course Guide 2022
• The nature and type of the internship (project, routine tasks, induction programme
etc.).
• The project or functional area/department worked in.
• The responsibilities the student had and what they were personally accountable for
delivering/performing.
• A description and discussion of the tasks and activities they were involved in, what they
did, and what they learned about the host, themselves, the industry etc.
• A description and discussion of the reporting and working relationships within the
business or organisation, and what they learned about working in an aviation business
environment.
• A description and discussion of the workflow and processes they were involved in, and
an explanation of how those processes work.
• A description and discussion of the applicable quality assurance processes.
• A description and discussion about how the project/tasks/activities/process they were
involved in add value to the business or organisation, and a discussion about how they
fit in the business’s or organisation’s value chain.
• An assessment of the health and safety risks associated with the tasks/activities/project
they were involved in.
• An assessment of the business risks of the tasks/activities/project they were involved
in.
• An assessment of the efficiency and effectiveness of the tasks or activities they
performed, or the project they worked on, including a discussion of how they carried
out the assessment.
• An assessment of the training or induction they received before and during the
internship.
• An assessment of the possible impact that imminent technological change might have
on the tasks/activities/processes.
• Specific recommendations relating to the tasks/activities/project they were involved in,
with a justification provided for each recommendation. There is no particular
expectation of the number or nature of the recommendations. Some aspects that

17 190.328 & 190.398 Course Guide 2022

 students might possibly make recommendations on are listed below. However, students
will need to limit recommendations to those appropriate to the situation.
o Efficiency
o Effectiveness
o Processes
o Quality Assurance
o Health and Safety
o Customer service/experiences
o Decision making
o Reporting and record keeping
o Resourcing
o Timing
o Planning and preparation
o Etc.

An investigation-type of report should include …

• The problem, situation or issue the student are investigated
o Background
o Description
o Current impact on the organisation
o Potential future impact on the organisation
o Actual and possible causes
o Current approaches to solving/addressing the problem or situation
• The investigation
o Objectives
o Methodology
o Analysis
• The findings of the investigation
• A discussion of the findings
• Recommendations based on the investigation findings, plus a justification for each of
the recommendations
18 190.328 & 190.398 Course Guide 2022
Assignment Grading
All internships are different and will provide the students with opportunities, tasks,
responsibilities and difficulties that vary greatly. The specifics of each assignment are tailored to
the unique circumstances of each internship. When grading assignments, the nature of the tasks
carried out during the internship and the extent of the opportunities provided by the internship
are not included in the grade calculation, as these are largely beyond the control of the student.
Assignments are assessed on the following …
• How well the student translated the internship opportunity into a set of learning and
other objectives. Whether the objectives were appropriate to the situation, SMART,
showed insight into the opportunities presented, were career focussed, were well
presented and explained and included a discussion of how they could be achieved during
the internship.
• How well the student recorded and described the tasks and activities they carried out
during the internship and how well they recognised and understood the learning process
they experienced during the internship. Their reflection on what they did and how well
they performed. Whether they identified aspects of their performance that they could
improve upon and gained an understanding of the key factors they need to focus on to
succeed in an aviation work environment. The insight they gained form observing
colleagues and performing tasks. The extent to which they used the internship as a
learning opportunity that went beyond just “doing as they were instructed”. Also, the
quality of the written diary the student prepared.
• How well the student critically reflected upon their performance plus the feedback they
student receives from their host organisation supervisor. The level of insight they show
about their performance, their strengths and weaknesses, their capabilities, successes
and failures, their work ethic, skills, knowledge, professionalism, teamwork and the like.
The extent to which the student demonstrates an in-depth understanding of how they
need to improve and what they need to do if they are to embark on a successful career
in aviation. Also, the quality of the written report they submit.
• How well the student shows they understand the concept of “industry best practice”
and how to assess performance against IBP. How well the student researches and

19 190.328 & 190.398 Course Guide 2022

 identifies industry best practice. How well they assess the host organisation’s
performance against industry best practice. The quality of the written report prepared
by the student. How well the conclusions are supported, and any recommendations
explained and justified.
• How well the student reports on the internship overall or on a specific aspect of it. That
they demonstrate a competent level of understanding and insight into the role they
carried out during the internship. The extent to which they show they have applied their
knowledge and thoughts to the tasks/activities/processes and can make and support
assessments about those task/activities/processes that might lead to improvements.
That the student can clearly show they did more than passively perform a function
within their host organisation but applied their best efforts, skills, knowledge and
insights, to perform their role excellently, to add value to the host organisation, and
possibly, to improve the role itself.

For students wishing to submit assessments in te reo

Māori and New Zealand Sign Language
Massey University recognises the status of Te Reo Māori and New Zealand Sign Language (NZSL)
as official languages of Aotearoa New Zealand, and particularly recognises the status of Te Reo
Māori as a Taonga with respect to Te Tiriti o Waitangi.1

1
Relevant regulatory passages include these:
https://www.massey.ac.nz/massey/about-massey/calendar/studying-at-massey-university/assessment-and-
examination-regulations.cfm
ASSIGNMENTS AND EXAMINATIONS IN TE REO MĀORI
14. The Māori language is an official language (he reo whai mana) of Aotearoa. The University endeavours to
recognise this and support the revitalisation and retention of Te Reo Māori with respect to Te Tiriti o Waitangi.
Students who are proficient in Te Reo Māori and have the necessary level of competency are encouraged to write
assignments, tests, examinations, and text accompanying creative works, in Te Reo Māori, subject to approval and
where the subject is considered to be appropriate. Students wishing to pursue this option should make application
to the Assessment Manager, Student Administration, by 31 January for Semester One and Double Semester
courses and by 16 June for Semester Two and Summer School courses;
And:
https://www.massey.ac.nz/massey/fms/PolicyGuide/Documents/m/Māori-language-policy.pdf
“(d) In accordance with the Massey University Assessment and Examination Regulations all students enrolled at
Massey University will be able to complete assignments, tests and examinations in te reo Māori, provided prior
approval has been obtained and the subject area is considered to be appropriate.”
20 190.328 & 190.398 Course Guide 2022
The Massey Business School supports the right and opportunity of any students who wish to
submit assessments in Te Reo Māori and will seek to equitably support students who use NZSL2.

It is preferred that students wishing to submit an assessment in Te Reo Māori alert the relevant
teaching staff ahead of time. While permission is not required, advance notice that an
assessment will be submitted in Te Reo will be helpful in terms of identifying and accessing the
specific expertise needed; this will help avoid delays in the marking process and provision of
feedback.

Teaching staff who have been advised a student assessment will be submitted in Te Reo or who
have received a Te Reo assignment will work with the Associate Dean Māori in the first instance
to discuss the next steps.

Assignment extensions

An extension of time to complete an assignment beyond the agreed submission date, may be
granted at the discretion of the course coordinator in the case of unforeseen circumstances
such as misadventure or illness. Applications for an extension of time should be made to the
course co-ordinator by email or in person. Students may be required to substantiate their
application with appropriate documentary evidence such as medical certificates, accident
reports etc. Please note that work commitments, computer failures, or lack of commitment
from other group members are usually considered insufficient grounds for an extension.

Late Assignments

The University expects that students will work diligently to manage their workload and plan
assignment preparation so they can submit in a timely fashion. This is part of the expectations

2
Please contact the Director of Teaching and Learning in matters related to NZSL.
21 190.328 & 190.398 Course Guide 2022
for academic study.

If students do miss the deadline and did not ask for an extension, they may still submit their
assignment late, however, a penalty may be applied at the discretion of the course
coordinator. The maximum penalties that may be applied according to the University’s
guidelines are;
• A penalty of 2 marks out of 100 per day (including weekends) applied to the final mark.
• Assignments that are 8-14 days late may receive little, if any, written feedback and may
not be returned within the three-week turnaround time.
• If an assignment arrives 15+ days after the deadline, it will not be marked and will
receive a zero grade.

Student Submission of Assessments

Students may submit a draft of their assignment for feedback, prior to submitting their final
version for grading. Draft assignments are to be sent to the course coordinator by email.

Final versions of assignments are to be submitted through the course STREAM site.

The University’s regulations regarding plagiarism apply and the final version of all assignments
will be put through Turnitin. Go to http://owll.massey.ac.nz/ for guidance on how to avoid
plagiarism.

Academic Honesty and Plagiarism

For all course assignments it is acceptable (and helpful) to discuss the issues with other
students. Students may freely ask and answer questions that promote learning.

However, it is NOT acceptable for a student to:

22 190.328 & 190.398 Course Guide 2022

• Copy another student’s work, in part or in total, or an official answer from either the
current class or from a previous class.
• Allow other students to copy their work, in part or in total.
• Copy their own work if it has already been submitted for assessment elsewhere.
• Provide students in future years with copies of their assignments.
• Copy and paste sections from internet sourced documents or pages.
• Have another person prepare and/or write their assignment (or parts of their assignment)
on their behalf.

Plagiarism is defined by Massey University as:

“Presenting as one’s own work the work of another, including copying or paraphrasing of
another’s work without acknowledging it as another person’s work through full and accurate
referencing. It applies to material presented through written, spoken, electronic, broadcasting,
visual, performance or other medium”.

Plagiarism can be avoided by correctly acknowledging the authorship of any material in an

assignment that is not the student’s own original work. Go to http://owll.massey.ac.nz/ for
guidance on how to avoid plagiarism. Plagiarism in an assignment may result in an assignment
not being awarded any marks. In serious cases, it can result in even more serious disciplinary
action by the University.

A link to the Student Guide to Academic Integrity at Massey University is here.

Students should make themselves familiar with the Code of Student Conduct available here

How will we learn in this course?

Approach to Teaching and Learning in the Course

This course has been designed to provide a learning experience that incorporates interactive
23 190.328 & 190.398 Course Guide 2022
teaching and self-directed learning. It aims to provide a strong foundation for successful learning
beyond the University and the development of a successful career in Aviation.

Textbook
There is no set textbook for this course. Students are expected to source relevant texts and
papers from the library and electronic databases.

Lectures
There are no formal lectures for this course but I will have a preliminary meeting with all
Palmerston North based students at the beginning of the semester. This will introduce
everybody, provide an overview of the course, provide a chance to discuss our respective
expectations and establish a regular schedule of contact. For those students not based in
Palmerston North, the meeting will be held via Skype, Adobe Connect or over the phone.

The Role of the Course Coordinator

My role as the course coordinator’s is to guide rather than lead or direct, acting more as a mentor
than a lecturer. While I will provide guidance, it is totally the student’s responsibility to …
• Meet deadlines,
• Maintain contact with the course coordinator,
• Find and approach a prospective industry client,
• Maintain contact with their host supervisor,
• Seek help from the course coordinator when necessary,
• Attempt to solve a problem or obtain information themselves, before seeking help from
the course coordinator

Communicating with the Course Coordinator

Communication can be by email, phone and Adobe Connect sessions. I can meet with students
based in Palmerston North when I am on campus on Tuesdays.
24 190.328 & 190.398 Course Guide 2022
Appendix : Draft Internship Contract

Name of Student: .................................................................................................................................................

Student Email:........................................................................................................................................................

Student Phone and Mobile: .............................................................................................................................

Address: ..................................................................................................................................................................

....................................................................................................................................................................................

Name of Industry Partner: ................................................................................................................................

Host Supervisor: ...................................................................................................................................................

Host Supervisor Email: .......................................................................................................................................

Host Supervisor Phone and Mobile: .............................................................................................................

Address: ..................................................................................................................................................................

....................................................................................................................................................................................

Academic Supervisor: Mr John Bell

Academic Supervisor Email: j.bell1@massey.ac.nz

Academic Supervisor Mobile 021 620 169

Internship Start Date: ___________________ Internship End Date: ____________________

25 190.328 & 190.398 Course Guide 2022

Internship Title : XXX

Internship Tasks, Activities and Requirements

During the course of the internship the student will carry out the following tasks and
activities, and meet the following requirements.
• XXX

• XXX

Student Responsibilities

• To discuss with the host partner and in consultation with the course coordinator,
determine the internship tasks and activities (jobs, roles or projects) and how the
internship learning outcomes will be achieved. The student must ensure that they
have a clear understanding of the host partner’s expectations.

• Create and maintain their student internship learning portfolio, ensuring that it is
updated regularly to ensure its completeness.

• Comply with all staff policies and rules of the industry partner at all times.

• Dress and present himself or herself in a professional manner and in compliance

with any dress code of the industry partner.

• Inform the academic supervisor of any difficulties that may arise during the
internship as soon as possible.
• Conduct himself or herself in a professional manner that upholds the reputation of
Massey University. If the University has concerns about the student’s conduct while
on placement it reserves the right to terminate the placement and suspend the
student’s re-enrolment into the placement paper until it is satisfied the student can
uphold the reputation of the University.
• Keep the industry supervisor fully informed of any ongoing University commitments
or changes in personal circumstances that affect their internship.

• Meet the requirements of the industry partner concerning time keeping,

attendance, dress codes, report writing and other industry partner practices.

• Exercise confidentiality in relation to industry partner business and should ensure

approval by them prior to disclosure of information to any third party.

26 190.328 & 190.398 Course Guide 2022

School of Aviation Responsibilities

• Appoint a course coordinator/academic supervisor for the student

• The University Public Liability and Professional Indemnity insurance subject to its
terms and conditions of these policies will extend liability cover for negligence. The
University will consider indemnifying an internship industry partner for liability in
respect of bodily injury, including death of any person, or damage to the property
of any person arising from the negligence of students who are undertaking
internship with an industry partner for purposes of obtaining a Bachelor of Aviation
Management.

Course Coordinator / Academic Supervisor Responsibilities

• Performs the role and duties of normal course coordinator

• Approves the student internship based on meeting the internship learning

outcomes

• Liaises and consults with the host organisation supervisor

• Monitors the student internship as it progresses

• Responsible for resolving any issues arising during the internship

Host Industry Partner Responsibilities

• Provide the student with a written outline of their job description, roles and
responsibilities prior to the commencement of the internship. Where one exists, the
use of a relevant job description is encouraged as a useful guide in the contracting
and assessment process.

• Appoint a host supervisor for the student.

• Ensure a safe work environment for the student.

• Provide the same protection and liability coverage that is usually provided to an
employee performing similar tasks, jobs or roles as the student intern.

• Provide an orientation programme to introduce the student to the personnel and

functions of the industry partner.

27 190.328 & 190.398 Course Guide 2022

Industry Supervisor Responsibilities

• To act as a mentor to the student

• Provide honest constructive feedback to the student on his/her performance and

his/her personal and professional development.

• Provide an evaluation of the student’s performance and award a grade at the end
of the internship as a component of the overall student grade.

• Assist the student to meet their learning outcomes during the internship.

• To contact the academic supervisor with any issues that may arise during the
internship.

Signatures:

................................................................................................................ ..............................................

Student [Date]

................................................................................................................ ..............................................

Course Coordinator / Academic Supervisor [Date]

................................................................................................................ ..............................................

Host Supervisor [Date]

28 190.328 & 190.398 Course Guide 2022