INDUSTRIAL

TRAINING
Guidelines for
Companies

Faculty of Accountancy, Finance

and Business

Tunku Abdul Rahman University

of Management and Technology
For internal circulation only.
All rights reserved.
Table of Contents

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1. BACKGROUND OF TAR UMT 3
1.1 Philosophy 3
1.2 Vision and Mission 4

2. INDUSTRIAL TRAINING 4
2.1 Course Objectives 4
2.2 Course Learning Outcomes 4
2.3 Teaching Learning and Assessment Strategy 4
2.4 Confidentiality of Information 5
2.5 Industrial Training Details 5
2.6 Assessment 7
2.7 Roles of Company Supervisor 7

3. PERSON TO CONTACT 8

4. PRIVATE AND CONFIDENTIAL 8

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1. Background of Tunku Abdul Rahman University of Management and
Technology (TAR UMT)
Tunku Abdul Rahman University of Management and Technology (TAR UMT) has a history of over
5 decades starting from 24 February 1969 when it was first established as Tunku Abdul Rahman
College (‘TAR College’) under the leadership of the Malaysian Chinese Association (‘MCA’). TAR
College was named after the late YTM Tunku Abdul Rahman Putra Al-Haj, the first Prime Minister
of Malaysia and the Father of Malaysian Independence.

From the initial intake of 764 students, TAR College grew by leaps and bounds with its student
population increased close to 24,000. The College was subsequently upgraded to University College
in recognition of the quality of the education as evidenced by the success of its over 160,000
graduates. With the presentation of the Certificate of Registration during the launch ceremony on 2
May 2013, the institution was renamed as Tunku Abdul Rahman University College to conduct
undergraduate degree programmes leading to the awarding of the Bachelor degrees. Tunku Abdul
Rahman University College receives subsidy/grant from the Government as it had been since its
inception. Such support allows Tunku Abdul Rahman University College to offer its Bachelor degree
programmes affordably in consonance with the vision of its founding leaders. On 7 November 2022,
the upgrade of Tunku Abdul Rahman University College (TAR UC) into a fully-fledged university
has been completed. The institution will now be known as Tunku Abdul Rahman University of
Management and Technology (TAR UMT).

The University is supported by 7 faculties in the delivery of undergraduate and postgraduate

programmes, namely the Faculty of Applied Sciences, Faculty of Accountancy, Finance and Business,
Faculty of Built Environment, Faculty of Computing and Information, Faculty of Engineering and
Technology, Faculty of Communication and Creative Industries and Faculty of Social Science, Arts
and Humanities. There is also Centre for Pre-University Studies which conducts pre-university
programmes such as Foundation and Cambridge GCE A Level. Since its inception, Tunku Abdul
Rahman University of Management and Technology has been upholding the cause of widening access
to quality education through the establishment of campuses in Penang, Perak, Johor, Pahang and
Sabah to ensure the communities in various parts of Malaysia have the opportunity to obtained
holistic education.

In addition to providing tertiary education, Tunku Abdul Rahman University of Management and
Technology also promotes lifelong learning through the Centre for Continuing and Professional
Education. This Centre is registered as an Approved Training Provider of Pembangunan Sumber
Manusia Berhad (‘PSMB’), an Agency under the Ministry of Human Resources Malaysia, and play an
important role in helping members of the public, especially mature students and alumni to upgrade,
update their knowledge and acquire new skills to keep up with technology and development in their
respective professions.

1.1 Philosophy

The University FIRMLY BELIEVES that education to whomsoever it is given, regardless of age, sex,
race, creed or class, will bring benefits to the people and country.
The University FULLY REALIZES its responsibility as an institution of higher learning in the
context of the Malaysian education system and its role in fulfilling the common aspirations of the
Malaysian people in the pursuit of education.
The University STAUNCHLY UPHOLDS the principle that education embraces not only the pursuit
of truth and knowledge but also the development of a professional and ethical character.

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1.2 Vision

To be a leading university transforming the future.

1.3 Mission

● Providing beyond education.

● A learning experience beyond academic knowledge and skills.

● We provide a vibrant and immersive campus environment for students to develop

competencies and values that lead to a fulfilling life and career.
● Together, let’s learn and grow with beyond education.

2. Industrial Training
2.1 Course Objectives

● To expose students to the real business practice and marketing environment.

● To provide students with hands-on experience in operating a business.

● To provide students with opportunities to develop positive attitudes about work, interpersonal
and communication skills.

2.2 Course Learning Outcomes

Upon completion of the course, students should be able:

CLO1. Apply the concepts and theories of marketing in operating a business in the respective
industries.

CLO2. Submit a report and proposal on the organisation which students had been attached based on
the format of the TARUC industrial training guidelines.

CLO3. Show professional ethics in carrying out their duties and responsibilities in accordance to the
industry best practices.

CLO4. Accept new ideas and capacity to pursue higher level of study and lifelong learning.

CLO5. Identify effective strategies to encourage leadership development.

2.3 Teaching Learning and Assessment Strategy

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a) Practical Training

Students will be placed in an organisation for a minimum period of 10 weeks. At the end of the 10
weeks, students are required to write a report about the training experience in the company.

Or

b) Work-based learning

Students will be placed in an organisation to study the work-related issues of the company over a
period of at least 10 weeks. At the end of the 10 weeks, students are required to present their
findings about the issues which include the recommended solutions.

2.4 Confidentiality of Information

We would appreciate that students’ information lodged with the companies are to remain private and
confidential. They are not to be used or forwarded to any third parties for use in anyway which is
different from what they are originally intended to be used for without the prior approval of the
relevant authority from TAR University of Management and Technology.

2.5 Industrial Training Details

2.1.1.
2.1.2.The students who applying for industrial training are currently in Year 3, semester 1 of
the Bachelor of Business (Honours) in Marketing. Most of them are in the age range of
between 20-22 years.
2.1.3.
Training Dates
●
The actual training date will start from 30 October 2023 to 7 January 2024 and will take up at least 10
weeks.

● Nature of Job/Work Details

We require that students be assigned jobs or works as agreed during interviews or application for
placement by the students. The internship is to provide a professional learning experience in
meaningful and practical works related to the student’s field of study and interest. Where the jobs or
works assigned are different, it is advisable that such new jobs or works are of the nature that would
provide the students opportunities to learn and acquire skills in the related areas.
In event that the jobs required the handling of confidential documents, the students must be informed
(i.e during the interview) and any signing of NDA (Non-Disclosure Agreements) must have the
consent of both the students and TAR UMT. If possible, do not assigned students in these areas.
2.1.4.
Location
●
Where a student has been promised to be placed in a particular location, the company is advised to
adhere to such a promise. However, where need arises and for a short period of time, students may be
relocated to other places which the company deems necessary and also for the benefit of the students
concerned. Where the relocation of students is to places far away from the original location agreed,
the company should sufficiently compensate the students for any additional transport costs incurred.
Other allowances (eg. meal) may also be given.

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2.1.5.
Supervision
●
As our students are new to the working world, it is a requirement that they be closely monitored and
supervised. A company supervisor must be assigned to allocate work, monitor, trained and assess the
students under his or her supervision.
2.1.6.
Use of Facilities
●
Students have been reminded not to use the companies’ facilities (eg. web surfing, photostating
machines, etc) and office equipments for their personal purposes.
Likewise, companies are also NOT allowed to borrow, request or use any resources (eg. laptops,
handphones, cars, motorcycles etc) which belong to the students concerned, for purposes of
performing any official tasks, jobs or assignments either at the place of work (which includes office,
customers’ workplace or any other places which are assigned by the company from time to time), or
at home.

The exception to the above rule is when TAR University of Management and Technology has been
informed and approval obtained, and prior agreements have been agreed between the company and
the students with regard to appropriate compensation in the event of damage or lost at the place of
work.
2.1.7.
Working Days
●
Students have been reminded to adhere to company’s working days, for example, Monday to Friday
or Saturday and Sunday, whichever is appropriate. Students must be given minimum of a day off per
week. This will be decided by the company and agreed upon by the students.
2.1.8.
Working Hours
●
Our students have been reminded to adhere to company’s standard working hours, for example 9.00
am to 5.00 pm or 6.00 pm. Certain amount of overtime may be expected of the students on a periodic
basis. For security and safety reasons, we would strongly suggest that our students be placed on a
non-shift work or normal shift work, even though the company concerned operate on a shift basis.
2.1.9.
Attendance
●
Students are required to be present during official working days or any other days as may be required
by the company, unless they are on leave approved by the company.
2.1.10.
Leaves
●
Students may be given paid or unpaid leave according to the standard company practices for leaves.
When applying for leave during working days, students must comply with the rules and regulations
governing leave application. Approval of leave should only be given based on needs basis and with
valid reasons. Examples of valid leaves application include: medical leaves, examinations matters,
attending to University’s official functions or activities and compassionate leave.
2.1.11.
Training
●
As this is probably the students’ first job and is also their first time under the compulsory practical
training arrangement, we would appreciate if the company could provide some form of related

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training to the students prior to assigning them tasks or works. Training may be in the forms of
formal (eg. class-room based) or informal training such as, on-the-job training.
2.1.12.
Termination
●
The company should be committed to accept our students for practical training throughout the entire
duration of the training period as agreed. Should the company wish to terminate the student’s
practical training due to valid reasons, the company should inform and discuss with the TAR UMT
officers mentioned in item No.3. Likewise, students are also required to be committed to continue
working for the companies throughout the whole duration of the training period.
2.1.13.
Travelling Requirements
●
We would request the company to station our students to a particular location. However, where needs
arise which require students to travel away from their normal workplace assigned, for short period of
time, the company should make necessary arrangements for the students and sufficiently compensate
them for any additional expenses incurred.
2.1.14.
Allowances
●
It is recommended that the company generously provide some kind of allowance to the students to
cover their basic needs, such as transportation and meals. Where excessive amount of work is
required to be performed outside the normal working hours, for example, Saturdays or Sundays, or
after 5.00 pm or 6.00 pm, then the company is recommended to provide some kind of compensation
in terms of overtime pay. Where students are required to travel to places (eg. to visit customers or
branches) which are different from the original agreed job location, then some kind of transportation
allowance should be given. The time for payment of the above allowances should be as per the
company’s normal practice for payroll.
2.1.15.
Extension of Training Period
●
Students will undergo a prescribed period of time of 10 weeks for practical training/work-based
learning. The period has been drawn after taking into accounts the University semester’s dates and
examination dates. Therefore, any extension of training period would not be possible.
2.1.16.
Students Safety
●
All steps must be taken to ensure that the students under your supervision are safe. Where there are
work shift practiced in the company, we suggest that the students be assigned to the normal shift and
reduce the need for them to work overtime or travel.

2.6 Assessment

● Progress report -Our students are required to prepare a progress report on a monthly basis. In
each of the monthly report, the students are required to describe in detail the jobs or activities
carried out on a week to week basis. The purpose of such reports will be used by the University’s
Supervisor to assess the performance of the students with regards to the work allocated and also to
assess whether the work done is able to enhance their learning in their present job environment.

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● Job assessment. The assessment of students comprises 40% of the total assessment. This
assessment is to be carried out by the Company’s Supervisor using an Employer’s Confidential
Evaluation (Industrial Training: FAFB_EmpF03) which is enclosed with this guideline. The
criteria used would include: technical knowledge, dependability, initiative, commitment, quality
of work, working relationship with staffs, discipline, communication skills, punctuality and
attendance.

● Summary report. At the end of the training, students are also required to submit a report
containing a summary of their job to the University Supervisor. The report submitted will
comprise the remaining 60% of the students’ assessment. The report must be endorsed and signed
by the Company Supervisor concerned. Before signing, it is the responsibility of the company
supervisor to validate and ensure that the facts or figures as written in the report reflects the true
picture of the training and are acceptable.

2.7 Roles of Company Supervisor

The company concerned should assign at least one supervisor for each of the students who are
undergoing industrial training. The main roles of the Company Supervisor include the following:
● To continuously assign, direct, supervise and monitor the students’ works and duties.

● To arrange or provide training for the students where needed before they are assigned to the
works or duties.
● To help students resolve work-related problems faced.

● To liaise with the University Supervisor for any complaints or issues that requires their attention.

● To carry out end-of-training assessment of the students and submission of Industrial Training
Programme Survey (Industrial Training: FAFB_EmpF04) to TAR UMT.

3. PERSONS TO CONTACT
Companies can contact the following persons:

Ms Ang Yen Yen Telephone : 03-41450123 (Ext 3625) Practical training matters,
(Internship Email : rmk@tarc.edu.my such as application, offer,
Coordinator) allowance, leaves, job
Telephone : 03-41450123 (Ext 3621) description, complaints,
Ms Ong Shui Shui Email : rmk@tarc.edu.my etc.
(Senior Assistant
Registrar)

4. PRIVATE AND CONFIDENTIAL

This document has been produced solely for companies which have been officially registered with
TAR UMT as approved companies to provide practical training opportunities for our students. It is

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therefore strictly to be used for purposes which it has been originally intended for and not be to be
used or be disseminated in other forms and/or to other parties for any other purposes without the prior
approval of the relevant authority from TAR UMT.

End of Document

Industrial Training: FAFB_EmpF01: Acceptance Letter from Employer

Industrial Training: FAFB_EmpF02: Report on Trainee’s Attendance
Industrial Training: FAFB_EmpF03: Employer’s Confidential Evaluation
Industrial Training: FAFB_EmpF04: Industrial Training Programme Survey

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 ACCEPTANCE LETTER FROM
EMPLOYER

Assistant Registrar
Department of Marketing
Faculty of Accountancy, Finance and Business
Tunku Abdul Rahman University of Management and Technology
P.O. Box 10979
50932 Kuala Lumpur

Dear Sir/Madam

Bachelor (Honours) Degree Industrial Training (30 October 2023 to 7 January 2024)

With reference to the above matter, we are able to accept ___________________________________

(Applicant’s Name)
from programme Bachelor of Business (Honours) in Marketing, with N.R.I.C. No. _______________

________________________ and student registration number ____________________ for industrial

training in our organisation. We shall give him a subsistence allowance of

RM ________ per month / day*

Name of Company :
Address of Company :

Tel No. : Fax No. :

Email :
Name of Officer :
Designation :
Signature :
H/P No. : Date :

Company Stamp :

* Delete whichever is not applicable.

Note: Please send reply through the student before 8 September 2023 (for overseas industrial training) / 22
September 2023.

Industrial Training: FAFB_EmpF01

 REPORT ON TRAINEE’S
ATTENDANCE

Assistant Registrar
Department of Marketing
Faculty of Accountancy, Finance and Business
Tunku Abdul Rahman University of Management and Technology
P.O. Box 10979
50932 Kuala Lumpur

Bachelor (Honours) Degree Industrial Training (30 October 2023 to 7 January 2024)

This is to inform you that

(Name of Student Trainee)

reported for work on

Name of Company :
Address of Company :

Tel No. : Fax No. :

Email :
Name of Officer :
Designation :
Signature :
H/P No. : Date :

Company Stamp :

Note: Please return the completed form to the above address via the trainee as soon as he/she reports for
work.
……………………………………………………………………………………………………………
.
(To be filled in by student trainee)
Particulars of Applicant
Name :
Programme (Tutorial Group) :
Student Reg. No. :
N.R.I.C. No. :

Industrial Training: FAFB_EmpF02

 Academic Year 2023/2024

EMPLOYER’S CONFIDENTIAL EVALUATION

(Practical Training from 30 October 2023 to 7 January 2024, Academic Year: 2023/2024)

Instructions:
(a) Using the rating scale from 1 to 4, please evaluate the student trainee using the criteria given below.
(b) Enter the marks to be awarded to the student trainee into the score column and the total score at the bottom
of this form.
(c) The total score should be kept confidential and should NOT be disclosed to the student trainee.

Name of Company :

Name of Student Trainee:

Excellent Good Average Poor

Criteria Score
4 3 2 1
Has excellent Has good Has sufficient
1. Operation Has no knowledge
knowledge of knowledge of knowledge of
knowledge of operation
operation operation operation
No need for Occasionally Sometime needs
Needs close
supervision needs some supervision and
2. Dependability supervision and
and always supervision and sometimes
always unreliable
reliable in reliable in unreliable in
in completing job
completing job completing job completing job
Sometimes
Always willing Usually willing Not willing and
willing and
3. Initiative and proactive and proactive in proactive in
proactive in
in learning and learning and learning and
learning and
working working working
working
Very Acceptable Not committed in
4. Commitment Committed in
committed in commitment in work assigned
work assigned
work assigned work assigned
Performance
Performance Performance Performance does
5. Quality of consistently
far exceeds the generally meets not meet the
Work exceeds the
minimum the minimum minimum
minimum
requirement requirement requirement
requirement
Always tactful, Occasionally Rarely tactful,
6. Working Usually tactful,
excellent tactful, fair poor teamwork
relationship good teamwork
teamwork and teamwork and and not
with staff and cooperative
cooperative cooperative cooperative
7. Discipline Always follow Usually follow Occasionally Rarely follow
company rules company rules follow company company rules
and procedures and procedures rules and and procedures

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4
 Academic Year 2023/2024

procedures
Excellent oral Good oral and Fair oral and Poor oral and
8. Communication and written written written written
Skills communicatio communication communication communication
n skills skills skills skills
Always come
Usually come on Occasionally late
9. Punctuality on time for Frequently late for
time for work for work and
work and work and meeting
and meeting meeting
meeting
Excellent
Good attendance Fair attendance
10. Attendance attendance at Poor attendance at
at work and at work and
work and work and meeting
meeting meeting
meeting

Total Score:
(Max 40 marks)

11. Student’s Attendance

Number of days absent with permission _______.

Number of days absent without permission _____.

12. Other comments about this student:

(E.g. strengths, weaknesses, performance, attitude, attendance, etc)

13. Programme of training:

No. Nature of work Department which the Period of

student attached to training
1 Customer Services – CRM

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4
 Academic Year 2023/2024

No. Nature of work Department which the Period of

student attached to training
2 Company Advertising and Promotion

3 Marketing Research and Communication

4 Marketing Supply Chain

5 Sales Management

6 Information System

7 E-commerce – Internet/Digital Marketing

8 Product Development

9 Marketing related works

10 Others (please specify)

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 Academic Year 2023/2024

Official Stamp

Signature :

Name :

Designation :

Thank you for taking your time to complete this evaluation form. The University wishes to extend its deepest
appreciation to your Organization for participating in this training programme. We hope that your organisation
will continue such collaboration in our next training programme.

Please return the completed evaluation form to the following personal address not later than 10 January
2024.

Ms Ang Yen Yen

Internship Coordinator
Marketing Department
Faculty of Accountancy, Finance and Business,
Tunku Abdul Rahman University of Management and Technology
P.O. Box 10979, 50932 Kuala Lumpur

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4
 Academic Year 2023/2024

INDUSTRIAL TRAINING PROGRAMME SURVEY

1. Using the scale below, please rate the TAR UMT students’ performance based on the following
criteria:

Criteria TARC students

Excellent Good Average Poor
a. Operation knowledge

b. Dependability

c. Initiative

d. Commitment

e. Quality of work

f. Working relationship with staff

g. Discipline

h. Communication skills

2. Please comment on the TAR UMT students’ overall performance.

Official Stamp
Signature :

Name :

Designation :

Industrial Training: FAFB_EmpF04 Page 1 of 2

 Academic Year 2023/2024

Thank you for taking your time to complete this survey. The University wishes to record its deepest
appreciation to your Organization for participating in this survey.

Please return the completed survey form together with the EMPLOYER’S CONFIDENTIAL
EVALUATION Form to the following personal address:

Ms Ang Yen Yen

Internship Coordinator
Marketing Department
Faculty of Accountancy, Finance and Business,
Tunku Abdul Rahman University of Management and Technology
P.O. Box 10979, 50932 Kuala Lumpur

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