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RFP for Implementation of IT Enablement Solution & ERP System at SBPDCL & NBPDCL

3. Section III - Eligibility and Evaluation Criterion


Pre-Qualification Criteria
The Purchaser will open the Pre-qualification and Technical Bid, in the presence of the
representatives of the Bidders who choose to attend, at the time, date and place, as
menti
Pre- Qualification Requirements
1. The Bidder(s) can be an individual organization or a consortium of maximum two (2)
organizations meeting the Pre-Qualification Criteria. Each member in the consortium
must be responsible for minimum one aspects of the defined scope. Also, no further
sub-contracting other than as mentioned in the Pre-qualification and Technical
evaluation criteria will be allowed during any stage of the project implementation
without prior consent of purchaser.
2. In case, the Bidder(s) are not offering the services of Cloud Service Provider (CSP) or
Network Bandwidth services provider (NBSP), then, the purchaser will sign a tripartite
agreement with System Integrator (SI) and respective quoted service provider i.e. CSP
and NBSP.
3. One of the consortium members primarily responsible for performing all the
responsibilities defined in the contract shall be designated the Lead Bidder. Evidence
of this authorization shall be provided by submitting a power of attorney signed by
legally authorized signatories who are authorized by the respective boards of all the
consortium members.
4. The Bidder(s) must meet the Pre-Qualification Criteria. In case of a consortium the
Pre-Qualification Criteria must be met jointly by the consortium members unless
mentioned in the specific criteria.
5. The value of the Contract Orders uploaded as part of the bid submission by the
Bidder(s) will be considered with the Conversion value to INR as on the Contract order
date.
6. All the conditions mentioned here within the Pre-Qualification and Technical Evaluation
criteria shall be fully met by the Bidder(s) / Parent company/Subsidiary (provided the
subsidiary is in the field of IT/ITES which includes IT System Integration / Networking
/ Hardware and software supply, customization, installation, commissioning, and
facilities management services business or a combination of these services) of the
bidding company. Sister concern/member firms/affiliates experience / certificate shall
not be considered for above.
7. If the contract order or work order awarded to the Bidder(s) is in any other foreign
languages, it is the responsibility of the Bidder(s) to translate the same and submit as
part of their bid submission. The same should have been verified by the competent
authority.
8. Any bid not found to be in conformance with any of the pre-qualifying conditions will
be summarily rejected and not considered for further evaluation.

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RFP for Implementation of IT Enablement Solution & ERP System at SBPDCL & NBPDCL

Qualification requirement for System Integrator (SI)


3.1.2.1 Pre-Qualification Criteria for Bidder(s) General Details

Sl. No Requirement Description Documentary Evidence

1 General Details
The Lead Bidder and Consortium
Member must be a Company
incorporated in India under the
Registration Companies Act 1956/2013/Limited Certificate of incorporation
a) Status Liability Partnership Act and MoA
2008/Partnership act 1932 for at
least 10 years with their registered
offices in India.
The Lead Bidder and Consortium Duly attested copies of
Company
b) Member should be registered under certificate should be
Documents
EPF, GST, PAN, ESI. submitted
The Bidder(s) should have
minimum average annual turnover
(MAAT) of at least INR Four
Hundred (400) crores during last
three audited financial years ending
31st March 2019 (2016-17, 2017-18 The audited balance sheet
and 2018-2019). and Profit & loss statement
In case of a consortium, the Lead for financial year 2016-17,
c) Turnover bidder should have minimum 2017-18 and 2018-2019
average annual turnover of at least are to be submitted along
INR Three Hundred and Sixty (360) with CA certificate as
crores and the other consortium documentary evidence
member of at least INR Forty (40)
crores during last three audited
financial years ending 31st March
2019 (2016-17, 2017-18 and 2018-
2019).
The audited balance sheet
The Lead Bidder and Consortium
and Profit & loss statement
Member should have positive Net
for financial year 2016-17,
Worth for the each of the last three
d) Net Worth 2017-18 and 2018-19 are
(3) Financial Years ending 31st
to be submitted along with
March 2019 (2016-17, 2017-18 and
CA certificate as
2018-2019)
documentary evidence.
The Lead Bidder should be
ISO/IEC-9001:2008/2015 OR have Copy of certification from
e) Certification at least CMM/CMMI level four (4) authorized certification
certification as on bid submission body
date.
f) Blacklisting The Lead Bidder and Consortium Self-Declaration signed by

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RFP for Implementation of IT Enablement Solution & ERP System at SBPDCL & NBPDCL

Sl. No Requirement Description Documentary Evidence

Member should have been neither Authorized signatory.


blacklisted nor debarred by any
institution of Central /State
government/PSU as on last date of
bid submission.
Solvency Certificate on
Bank Letterhead with Seal
The Bidder(s) should submit a & Signature. The Solvency
g) Certification Solvency Certificate of an amount Certificate should not be
equivalent to 40% of Tender Value. more than one (1) month
old from the last date of
submission of bid
The Lead Bidder and Consortium
OEM Member (if not OEM itself) should
Authorized be an authorized implementation Certification by OEM
h)
Partner partner of the offered ERP and IT
Enablement product(s).

3.1.2.2 Pre-Qualification Criteria for Bidder(s) implementing IT Enablement Scope of


Work
Sl. No. Requirements Description Documentary Evidence

I. Credentials & Experience

The Bidder(s) should have


implemented at least One (1)
Large Turnkey - IT enablement
System Integration project in the
last seven (7) financial years Work Order / Purchase
including supply of Hardware or Order and Successful
Cloud Services, Software, Completion Certificates
licenses along with installation, issued by officer not below
configuration, customization, the rank of Head of
System implementation, Roll Department.
a) Integration Out as well as providing FMS
Note: The Completion
Capability services / System Operation
Certificate/ Performance
services and involving at least
Certificate on client
Seven (7) of the following
letterhead should contain
modules (Metering, Billing &
module names & consumer
Collection & MDM module is
base covered in the project.
mandatory) in Power distribution
company/ Utility in India:
1. Metering
2. Billing
3. Collection

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RFP for Implementation of IT Enablement Solution & ERP System at SBPDCL & NBPDCL

Sl. No. Requirements Description Documentary Evidence

4. New Connection
5. Disconnection &
Dismantling
6. Meter Data Acquisition
(MDAS)
7. Energy Auditing/
Accounting
8. Identity & Access
Management (IDAM)
9. Asset & Maintenance
Management
10. Customer Care Centre
(CCC)
11. Customer Relationship
Management (CRM)
12. Management Information
System (MIS)
13. Meter Data Management
(MDM)
14. Web Self Service
15. Mobile Applications for
Consumers and DISCOM
business operations
16. Document Management
System

The total consumer base


covered for such project should
not be less than Five lakhs
(5,00,000).

Pre-Qualification Criteria for Bidder(s) implementing ERP scope of work


Documentary
Sl. No. Requirements Description
Evidence
The Bidder(s) should have Work Order / Purchase
successfully implemented at least Order and Successful
Experience of
a) two (2) ERP Projects in last Completion Certificates
ERP System
seven (7) financial years, which is issued by officer not
operational on the date of below the rank of Head
submission of bid. of Department.
The Bidder(s) should have Work Order / Purchase
ERP implemented and completed at Order and Successful
b) Implementation least one (1) ERP project costing Completion Certificates
not less than the amount equal to
Twenty-Five (25) Cr. issued by officer not
below the rank of Head

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RFP for Implementation of IT Enablement Solution & ERP System at SBPDCL & NBPDCL

Documentary
Sl. No. Requirements Description
Evidence
OR of Department.
Should have implemented and
completed Two (2) ERP projects
each costing not less than the
amount equal to Fifteen (15) Cr.

Each of the above ERP project


should be completed in the last
including
supply of Hardware or Cloud
services, Software, licenses along
with installation, configuration,
customization, implementation,
Roll Out as well as providing FMS
services / System Operation.

Further, out of the above projects:


1. At least one (1) number of the
ERP project must have been
implemented in PSU or Govt.
Organization in India.
2. At least one (1) number of the
ERP project shall have more
than Two Hundred (200)
Professional user ERP
licenses.
3. At least Three (3) modules out
of following functions /
modules of the ERP Product
must have been implemented
in each project:
a) Finance and Accounts
Management F&A
b) Material Management -
MM (Stores & Purchase)
c) Human Resource
Management including
Payroll & Self Services for
Employees - HRM
d) Project Systems - PS
e) Business Intelligence
Reporting (Including DMS)
BI

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RFP for Implementation of IT Enablement Solution & ERP System at SBPDCL & NBPDCL

3.1.3.1 Pre-Qualification Criteria for Data Digitization Agency (DDA) (Applicable if


Bidder(s) is sub-contracting this scope of work)
Documentary
Sl. No. Requirements Description
Evidence
The Data Digitization agency
should have executed or
Work order / Purchase
completed at least two (2) projects
Experience of IT Order directly placed on
a) for providing the workforce and
Enablement Data Digitization Agency
carrying out data entry and data
OEM Product /through SI along with
digitization service of not less than
Agreement copy
INR One (1) Crore Per Annum for
each project.
Incorporation Certificate
The Data Digitization agency
should have experience of and
Implementation minimum three (3) years of Work order / Purchase
b)
Partners providing Data Digitization Order directly placed on
services as mentioned in the scope Data Digitization Agency
of work. /through SI along with
Agreement copy

Pre-Qualification Criteria for ERP Product OEM


Documentary
Sl. No. Requirements Description
Evidence
The offered ERP OEM product
should have been implemented in
India in at least Three (3) projects
during the last seven (7) financial
years with at least Five Hundred
(500) ERP licenses in each
project wherein at least Four (4)
modules out of following functions
/ modules of the ERP Product
must have been implemented in
Work Order /Purchase
Experience of each project-
a) Order directly placed on
ERP OEM a) Finance and Accounts
OEM /through SI along
Product Management F&A
with Agreement copy
b) Material Management -
MM (Stores & Purchase)
c) Human Resource
Management including
Payroll & Self Services for
Employees - HRM
d) Project Systems PS
a) Business Intelligence
Reporting (Including DMS
BI)

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RFP for Implementation of IT Enablement Solution & ERP System at SBPDCL & NBPDCL

Documentary
Sl. No. Requirements Description
Evidence
The offered ERP OEM should
b) Implementation Self-Certification by
have at least Three
Partners Authorized Signatory
Implementation Partners in India
The offered ERP product should Work Order /Purchase
c) Cloud Based be implemented on at least One Order directly placed on
Hosting (1) Cloud based IT Infrastructure OEM /through SI along
for at least One Client Globally. with Agreement copy

Pre-Qualification Criteria for IT Enablement Product OEM


Documentary
Sl. No. Requirements Description
Evidence
The offered IT enablement OEM
product should have been
implemented in at least Three (3)
projects during the last seven (7)
financial years with at least at
least Seven (7) of the following
modules in Power distribution
company/utilities in India:
1. Metering
2. Billing
3. Collection
4. New Connection
5. Disconnection &
Dismantling
6. Meter Data Acquisition
(MDAS) Work order / Purchase
Experience of IT
a) 7. Energy Auditing/ Order directly placed on
Enablement
Accounting OEM /through SI along
OEM Product
8. Identity & Access with Agreement copy
Management (IDAM)
9. Asset & Maintenance
Management
10. Customer Care Centre
(CCC)
11. Customer Relationship
Management (CRM)
12. Management Information
System (MIS)
13. Meter Data Management
(MDM)
14. Web Self Service
15. Mobile Applications for
Consumers and DISCOM
business operations

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RFP for Implementation of IT Enablement Solution & ERP System at SBPDCL & NBPDCL

Documentary
Sl. No. Requirements Description
Evidence
16. Document Management
System
The offered IT Enablement OEM
b) Implementation Self-Certification by
should have at least One (1)
Partners Authorized Signatory
Implementation Partners in India
The offered IT Enablement
Work Order /Purchase
product should be implemented
c) Cloud Based Order directly placed on
on at least One (1) Cloud based
Hosting OEM /through SI along
IT Infrastructure for at least One with Agreement copy
Client Globally.

Pre-Qualification Criteria - Network Service Provider (NSP)


Sl. No. Requirements Description Documentary Evidence
The Network Solution Provider
should have implemented at least 3
multi-location WAN projects
(installation, integration, Work Order / Purchase
maintenance & management) Order and Successful
NSP during the last seven financial years Completion Certificates
1.
Experience out of which at least two projects issued by officer not below
should have involved Leased Lines the rank of Head of
or MPLS or Fiber Optics or a Department.
combination of these technologies
for a customer having a minimum of
10 WAN locations in India.
The Network Solution Provider
Incorporation Certificate
NSP firm should have been in the Network
2. along with Memorandum &
Status installation/ maintenance services
Articles of Association
for the last 5 years.
Network Solution Provider should
Copy of certification from
be an ISO 9001: 2008 or latest
authorized certification body
certified company.
The concerned ISP must be an
Copy of the Class A ISP
Integrated service provider and
NSP license.
3. should have Category-A License.
Certification
A copy of valid NLD/UASL
The concerned ISP should have its license attested by the
valid NLD & MPLS VPN license to authorized signatory to be
operate the network. Submitted as documentary
evidence

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RFP for Implementation of IT Enablement Solution & ERP System at SBPDCL & NBPDCL

Pre-Qualification Criteria - Cloud Service Provider (CSP)


Sl. No. Requirement Description Documentary Evidence

1. GENERAL

The Cloud Service Provider (CSP) must be incorporated


and registered in India under the Indian Companies Act
1956 or a Limited Liability Partnership (LLP) registered
1.1 Certificate of incorporation
under the LLP Act, 2008 or Indian Partnership Act 1932
and should have been in operation in India from minimum
of last three (3) financial years ending 31st March, 2019
a) Valid STQC Audit Compliant
certificate.
The Cloud Service Provider (CSP) must be empaneled
b) Proof of valid Empanelment
1.2 with the Ministry of Electronics & Information and
by MeitY (reference on MeitY
Technology, Government of India.
website or Empanelment
Certificate).
The Cloud Service Provider (CSP) must be certified for ISO ISO Certificates issued by the
1.3
27001, ISO/IEC 27017:2015 competent authority.

The Cloud Service Provider (CSP) should have been


A self-certificate by the
1.4 neither blacklisted nor debarred by any institution of
authorized signatory of the CSP.
Central/State Government
Certified under TIA 942 or
The DRC offered by the CSP should be a minimum of Tier-
1.5 Uptime Institute certifications by
III classification
the competent authority
Self-certificate singed by
1.6 authorized signatory and duly
Centers /DRC Centers shall be in India
attested by the Bidder.
1.7 Proposed DR Centers should be SOC-1 and 2 certified. Copy of relevant certification

2. FINANCIAL

The audited balance sheet and


Profit & loss statement for
The CSP should have a MAAT of Rs. 20 Crores during the financial year 2016-17, 2017-18
2.1 last three (3) financial years from the Data Centre related and 2018-2019 are to be
services. submitted along with CA
certificate as documentary
evidence.

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RFP for Implementation of IT Enablement Solution & ERP System at SBPDCL & NBPDCL

Technical Evaluation Criteria


Technical Evaluation Summary of Marks
Section Criteria for Technical Evaluation Maximum Marks

Section 1 Technical Presentation 20


Section 2 Human Resource/Manpower proposed 6
Section 3 Experience in IT Enablement Project 32
Section 4 ERP Implementation Experience 25
Section 5 Data Digitization Agency Experience 2
Section 6 Cloud Service Provider Experience 2
Section 7 ERP OEM Experience 4
Section 8 IT Enablement OEM Experience 4
Functional Requirement Specification compliance with the
Section 9 5
offered products (IT Enablement and ERP)
Total Marks for Technical Evaluation 100

Technical Evaluation Matrix

Maximum Documentary
Section Criteria marks Evidence to be
provided

1. Technical Presentation 20 Marks

Presentation to be
delivered by the
Project Manager and
Assistant Project
Managers who are
proposed to be
deployed on full time
basis at client
locations until Go-
Live and should
depict SI
understanding of the
Technical Presentation extended by the System business/functional
1.1 20
Integrator to the Technical Evaluation Committee. requirements of
SBPDCL & NBPDCL
DISCOMs, BSPHCL
& BSPGCL &
proposed solution
and implementation
approach.
Note: The broad
classification for the
Presentation shall be
shared with the
Qualified SI.

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RFP for Implementation of IT Enablement Solution & ERP System at SBPDCL & NBPDCL

Maximum Documentary
Section Criteria marks Evidence to be
provided
Human Resource/Manpower proposed 6 Marks
2.

Chief Program Manager (CPM) (Program In-


charge- Onsite)
Should have worked on Large Projects of System
Integration (More than 50 Cr.) with Central / State
Govt. Organizations in Power Sector having
minimum 15 years of relevant experience.
2.1 2 Self-Certified CV
More than 1 Project= 1 Mark
1 Project = 0.5 Mark
Relevant Project Manager experience in offered
ERP or IT Enablement:
>= 10 Years: 1 Mark
>=5 and < 10 Years: 0.5 Mark
Associate Project Managers (2 Project
Coordinator at Each DISCOM 0.5 Mark each)
Worked as a Project Manager/Coordinator for
Projects of System Integration (More than 10 Cr.)
with Central / State Govt. Organizations in Power
2.2 Sector in ERP or IT Enablement: 4 will be 2 Self-Certified CV
required 2 Per DISCOM for IT Enablement and
ERP each.
Total Years of Experience (4 x 0.5 Marks)
>= 10 Years: 0.5 Mark
>=5 and < 10 Years: 0.25 Marks
Technical & Functional Expert (2 Resources
Onsite)
ERP Technical/Functional Expert (1 Resource)
Greater than 5 years of relevant
experience IN ERP 1 mark
5 years of experience 0.5 mark
IT Enablement - Technical/Functional Expert (1
2.3 Resource) 2 Self-Certified CV
Greater than 5 years of relevant
experience IN IT Enablement (MBC
Modules) 1 mark
5 years of experience 0.5 mark
Note: The resource should have experience of
working on ERP and IT Enablement systems
both for at least 1 project for respective
technology.
Bidder(s) Experience in IT Enablement
3. System Integration Project
32 Marks

The Bidder(s) should have implemented at least Work Order /


One (1) IT Enablement System Integration project Purchase Order and
3.1 in the last seven (7) financial years including Successful
supply of Hardware or Cloud services, Software, Completion
licenses along with installation, configuration, Certificates issued by

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RFP for Implementation of IT Enablement Solution & ERP System at SBPDCL & NBPDCL

Maximum Documentary
Section Criteria marks Evidence to be
provided
customization, implementation, Roll Out as well officer not below the
as providing FMS services / System Operation rank of Head of
services and involving at least Seven (7) of the Department.
following modules (Metering, Billing & Collection
& MDM module is mandatory) in Power Note: The
distribution company/ Utility in India: Completion
Certificate/
1. Metering Performance
2. Billing Certificate on client
3. Collection letterhead should
4. New Connection contain module
5. Disconnection & Dismantling names & consumer
6. Meter Data Acquisition (MDAS) base covered in the
7. Energy Auditing/ Accounting project
8. Identity & Access Management (IDAM)
9. Asset & Maintenance Management
10. Customer Care Centre (CCC)
11. Customer Relationship Management
(CRM)
12. Management Information System (MIS)
13. Meter Data Management (MDM)
14. Web Self Service
15. Mobile Applications for Consumers and
DISCOM business operations
16. Document Management System

The total consumer base covered for such project


should not be less than Five lakhs (5,00,000).
a. Consumer base served in multiple projects
(max up to 3)
5 Lacs 5 Marks
3.1a 15
Every additional 5 lakh consumers 2
mark (Pro-rata basis)
Maximum up to 15 Marks
b. No. of Departmental Users created and
operational (excluding consumer's user ids)
under IT enablement in multiple projects
(max up to 3):
3.1b Application Users up to 500 users 1 5
Mark
Every additional 500 users additional 1
mark
Maximum up to 5 marks
c. Implemented in Power Distribution
utility/company in India
3.1c 2
1 power distribution company/utility in
India 2 Marks
d. Additional modules
3.1d Experience of successful implementation for 10
power distribution Utility/Company during last

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RFP for Implementation of IT Enablement Solution & ERP System at SBPDCL & NBPDCL

Maximum Documentary
Section Criteria marks Evidence to be
provided
seven (7) financial years for a minimum
consumer base of Five (5,00,000) lakh (for
MDM minimum One (1) Lakh consumers); -
Sl. Module Name Marks
No
Any Offered
product product
Metering,
a. Billing, 3 6
Collection
Customer
Relationship
b. 0.5 1
Management
(CRM)
Smart
c. Prepaid/Postp 0.5 1
aid System
Mobile
Applications
for consumers
d. 0.5 1
and DISCOM
business
operations
Meter Data
e. Management 0.5 1
(MDM)

4. ERP Implementation Experience 25 Marks

The Bidder(s) should have implemented and


completed at least one (1) ERP project
costing not less than the amount equal to
Twenty-Five (25) Cr.
OR
Should have implemented and completed
Two (2) ERP projects each costing not less Work Order /
than the amount equal to Fifteen (15) Cr. Purchase Order and
Successful
Each ERP project should be completed in the Completion
4.1
Certificates issued by
supply of Hardware or Cloud services, officer not below the
Software, licenses along with installation, rank of Head of
configuration, customization, Department.
implementation, Roll Out as well as providing
FMS services / System Operation.
Further, out of above projects:
1. At least one (1) number of the ERP
project must have been implemented in
PSU or Govt. Organization in India.

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RFP for Implementation of IT Enablement Solution & ERP System at SBPDCL & NBPDCL

Maximum Documentary
Section Criteria marks Evidence to be
provided
2. At least one (1) number of the ERP
project shall have more than Two
Hundred (200) Professional user ERP
licenses
3. At least Three (3) modules out of
following functions / modules of the ERP
Product must have been implemented in
each project
a) Finance and Accounts Management
F&A
b) Material Management - MM (Stores &
Purchase)
c) Human Resource Management
including Payroll & Self Services for
Employees - HRM
d) Project Systems PS
e) Business Intelligence Reporting
(Including DMS) BI
One (1) ERP project of Twenty-Five (25) Cr
amount or 2 ERP projects each of Fifteen
(15) Cr amount 10 Marks

Two (2) ERP projects each of Twenty-Five


4.1a (25) Cr amount or Four (4) ERP projects 15
each of Fifteen (15) Cr amount 12 Marks

Three (3) ERP projects of Twenty-Five (25)


Cr amount or Six (6) ERP projects of Fifteen
(15) Cr amount 15 Marks
ERP project in power sector 2 Marks.
Additional 2 mark Implemented in Power
Distribution Utility
Additional 1 mark Implemented with 10
4.1b offered ERP product.
(Maximum Two (2) projects)
Note: Single project credential satisfying the
above conditions shall be awarded Full marks.

5. (Applicable if Bidder(s) is subcontracting the 2 Marks


Scope of work of Data Digitization)

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RFP for Implementation of IT Enablement Solution & ERP System at SBPDCL & NBPDCL

Maximum Documentary
Section Criteria marks Evidence to be
provided

The Data Digitization agency should have


executed or completed at least two (2) projects for
providing the workforce and carrying out data Work order /
entry and data digitization service of not less than Purchase Order
INR One (1) crore/annum each. directly placed on
5.1 2 Data Digitization
2 projects 1 Mark
Agency /through SI
3 projects 1.5 Marks
along with Agreement
Additional 0.5 mark if the Data Digitization copy
agency has implemented Document
Management System developed by themselves

6. Cloud Service Provider Experience 2 Marks

Copy of relevant
6.1 Quadrant for Cloud Infrastructure as a service, 2
Certification
published in 2018.

7. ERP OEM Experience 4 Marks

1. The offered ERP OEM product should


have been implemented in India in at
least Three (3) projects during the last
seven (7) financial years with at least
Five Hundred (500) ERP licenses in each
project wherein at Four (4) modules out
of following functions / modules of the
ERP Product must have been
implemented in each project-
a) Finance and Accounts Management
7.1 F&A
Work order /
b) Material Management - MM (Stores &
Purchase Order
Purchase) directly placed on
c) Human Resource Management OEM /through SI
including Payroll & Self Services for along with Agreement
Employees - HRM copy

d) Project Systems PS
e) Business Intelligence Reporting
(Including DMS) BI

ERP projects 1 Mark


7.1a 2
More than 3 ERP Projects 2 Marks

1 ERP project in Power Sector 1 Mark


7.1b More than 1 ERP projects in Power 2
Sector 2 Marks

8. IT Enablement Product OEM Experience 4 Marks

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RFP for Implementation of IT Enablement Solution & ERP System at SBPDCL & NBPDCL

Maximum Documentary
Section Criteria marks Evidence to be
provided
The offered IT enablement OEM product should
have been implemented in at least Three (3)
projects during the last seven (7) financial years
with at least at least Seven (7) of the following
modules in Power distribution company/utilities in
India:
1. Metering
2. Billing
8.1 3. Collection
4. New Connection
5. Disconnection & Dismantling Self-Certificate from
6. Energy Auditing/ Accounting OEM / Published
7. Asset & Maintenance Management information.
8. Customer Relationship Management
(CRM)
9. Management Information System (MIS)
10. Meter Data Management (MDM)
11. Web Self Service
Single OEM Product offered with the Following;
8.1a First 7 modules 2 Marks 4
Additional 0.5 marks for each additional module.

Functional Requirement Specification


9. compliance with the offered products (IT 5 marks
Enablement and ERP)

Compliance Functional Requirements - The


Bidder(s) shall indicate in the checklist the
compliance of the proposed solution as per
format enclosed for each of the Functional
Requirements. The compliance shall be
categorized as under:
Availability of full functionality as part of
the solution proposed through
parameterization or software
configuration (i.e. no code change) would
be given higher weightage. i.e. Compliant
(C) Checklist of FRS
compliance with the
Where part functionality is available, or
9.1 5 functionalities and
the required functionality is met with
features of the
customization OR an add-on/bolt-on
proposed solution.
software including any bespoke
development would be given lower
weightage i.e. Customized Compliant
(CC)
FRS must be demonstrable. Random
sample verification may be conducted
during presentation.
The response against each mentioned
requirement will be evaluated as
following:

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RFP for Implementation of IT Enablement Solution & ERP System at SBPDCL & NBPDCL

Maximum Documentary
Section Criteria marks Evidence to be
provided
Response Points
Compliant 2 Points
Customized Compliant 1 Point
Non-Compliant 0 Point
All line items as mentioned in FRS would
be considered along with weightage as
mentioned above. The total marks will be
awarded based on the cumulative
response and total points for each
requirement.
Marks would be awarded based as
below: (5 Marks)
95% - above - 5 Marks
90%-95% - 3 Marks
80%-90% - 1 Marks
Note: The bidder must supply the UNPRICED detailed BOM (Bill of Material) as a part of their
technical bid along with make, model and detailed specifications as well as clearly articulated and
legible architecture proposed for the solution. Bidder shall justify the solution based on expected
transactions and number of concurrent users. The proposed solution may be evaluated using the
experience of existing production environment to assess the appropriateness of design of
Transactions and Concurrent users.

Note:
a) In case of non-furnishing the requisite documents along with the bid, the bid will be considered
as non-responsive and bid may be summarily rejected.
b) In case of replacement of resources deployed by SI (any lead or supporting) equivalent or better
CV/experience to be provided with due approval from SBPDCL/NBPDCL
c) FMS not to be outsourced by bidder in any case anytime in future or duration of contract

NIT NO: 53/PR/SBPDCL/2019 Page 47 of 701

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