MAHA HIKMAT

Iraq-Baghdad-Iraq Gate Complex · 00964 780 016 0016

hikmat_maha@yahoo.com
linkedin.com/in/maha-hikmat
live: hikmat_maha

Experienced Supply Chain professional with 10 years of vast knowledge in customs clearance,
transportation, and Procurement in terms of levy exemption shipments (permanent and temporary) and
Re-Export through Basra ports and acting as a focal point during project’s various stages (both customs
clearance and transportation) as well as being vocal point of Local Procurement Operations.

EXPERIENCE

May 2022-Present
IRAQ REPRESENTATIVE, ASHUR INTERNATIONAL CONSULTANTS
BAGHDAD-IRAQ

- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Develop trusted advisor relationships with key accounts, customer stakeholders and
executive sponsors
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed

August 2019 – November 2021

LOGISTICS AND PROCUREMENT SUPERVISOR, SICIM S.p.A IRAQ
BASRA-IRAQ

- Leading a team of 63 subordinates.

- Spearheading on going customs clearance and local procurement operations through
different projects across Iraq Branch.
- Successful importation of different shipments types to Iraq from various regions of the
world.
- Managed sub negotiations with Freight Forwarder during the customs clearance /
mobilization process, making sure that minimum cost is impacted and adopt the cost
saving initiatives.
- Auditing Freight Forwarder invoices before submitting them to Finance Department.
- Renewing Temporary Customs Declarations of more than 200 equipment, making sure
that ZERO or minimum penalty is applied.
- Owner of Request for Quotation (RFQ) and Purchase Order (PO) processes.
- Interface point between Company and Vendors.
- Managing Vendors.
JUNE 2016 – JANUARY 2019
LOGISTICS SUPERVISOR, ABR AL SHARQ FOR PETROLEUM SERVICES
BASRA-IRAQ

- Achieved continuous customer satisfaction

- Successfully delivered many shipments through close supervision of various teams at Um
Qasar port, Basra Airport, Khor Al Zubair free zone and others.
- Successfully closed 2 customs clearance and transportation projects, clients were
Samsung Engineering (Zubair) and GE (Zubair).
- Successfully completed the mobilization of 6 rigs and re-exported 2 rigs to Ukraine and
part of a rig to Dubai through Um Qasar port.
- Auditing the freight forwarder's bills.
MARCH 2015 – JUNE 2016
SOUTH IRAQ REPRESENTATIVE, BROTHER GROUP CORP
BASRA-IRAQ

- Supervised established client accounts – contacted clients regularly to establish effective

working relationships; maintained relationships with the company’s customers.
- Checked quality of account services – Made regular status reports: follow-ups, closings
and activities.
- Answered queries and concerns regarding equipment, pricing, and availability

JANUARY 2013 – MARCH 2015

SENIOR LOGISTICS ANALYST, BAKER HUGHES INC.
BASRA/ERBIL – IRAQ

- In charge of 3 product lines and dealing with an average of 180 and delivering 60-70
shipments per month.
- Achieved stakeholder continuous satisfaction
- Handling the tasks of coordinating logistic activities with external as well as with internal
customers.
- Responsible for preparing and maintaining accurate reports.

SEPTEMBER 2011 – JANUARY 2013

CUSTOMS CLEARANCE COORDINATOR, CPECC.
MAYSAN – IRAQ

- Update status of Levy Exemption Application and Customs Clearance.

- Tracing vessel’s arrival information.
- Supervision and Coordination of shipments customs clearance and transportation life
cycle.
EDUCATION
JULY 2011
BACHELORS OF ARTS IN HISTORY, MISSAN COLLEGE OF EDUCATION

CERTIFICATIONS
BAKER HUGHES INC - DUBAI, TEAM LEADER COURSE
CPECC – MISSAN, EXPERIENCE CERTIFICATE
ALTAYF INISTITUTE – MISSAN, TOEFL ITP
NATIONAL CENTER OF MANAGEMENT DEVELOPMENT AND INFORMATION
TECHNOLOGY – MISSAN, IC3

LANGUAGAES
ENGLISH, VERY GOOD
ARABIC, NATIVE

SKILLS
• Customs Compliance • Customer Service
• Customs Brokage • Import and Export regulations
• Team worker
• Excellent communication
skills