Mahesh Kumar Tiwari

325/23 Hira Nagar Sec 11 Gurgaon Haryana 120001

Mob – 9015638930 Email Id – tiwarimahesh324@gmail.com

Career Objective
To obtain a challenging position in an esteem organization fostering a continual learning environment,
this will provide opportunities for growth and will allow me to apply my skills in the respective fields,
there by rendering fruitful growth to the organization as well as my professional career.

Work Experience

Designation : Executive-IT
Organization : Rays of Belief Private Ltd-Mom’s belief
: 18/1, T Block, Near DLF City Club
DLF Phase 3, sector 24
Gurgaon 122001,
Duration : May -2021 to Till Now.

Job Profile & Key Responsibilities at Executive-IT

Currently I have Handling IT (information technology) department as Executive-IT.

manage the information technology needs and systems of their employers, including implementing
database and network designs, installing, and upgrading software, and backup data ensuring
systems security and troubleshooting computer issues throughout their organizations and create
official email IDs and provide the company IT assets for new employees and System recovery must
be done from the employees left the company.

 IT Assets Inventory Management (Laptop availability, Laptop Service, stock in & Stock out.
 All Tech Support For assets and application for all Employee.
 Troubleshoot and Repair all Laptops
 Internet Connectivity and billing. (Office airtel, JIO -Airtel, Triple Play) (Office Router Access
and manage)
 E-scan Server and Tally Server manage.
 SIM Purchasing and porting and maintenance.
 Webinar & Session Schedule and Manage.
 Provide IT Assets for new joiner Employee and Recover IT Assets from left Employee.
 Creating an official Mail id for New Joiner
 Manage office 365.
Work Experience

Designation : Network Engineer with our Client Tikona Digital Network Pvt Ltd.
Organization : Transerv Advisors Pvt. Ltd
Project Site : B-1/A-19, Mohan Cooperative Industrial Area Main
Main Mathura Road, New Delhi-110044
Duration : Feb2016 to Apr 2018.

Work Experience

Designation : Senior Executive

Organization : Tikona Infinet Pvt. Limited.
: E-22/B-1, 1ST Floor Mohan Co-Operative Extn,
 Main Mathura Road, New Delhi-110044
Duration : April 2018 to May 2021.

Joined Tikona Infinet Pvt. Ltd as Network Engineer later promoted to Network Executive After
2year work in this post then promoted to Senior Executive in Services Assurance (SA) Tikona is
next generation wireless broadband service Provider Company of India founded in mid of 2008.

Job Responsibilities
 Installing and configuring Local Area Network (LAN), Wide Area Network (WAN).
 Have good knowledge on wireless APs like Ruckus, Cambium, T301, Lego wave
 Monitoring of the customer network within defined SLA
 Reporting to Project Manager of my daily targets
 Handle all escalations case and technical issue done by client end
 Configuration of all Router
 configuration of wireless devices like CPE (customer premises Equipment), Access point

Academic Qualification

 Post-Graduation (M.A) Private from Siddharth University

 B.A from DDU University Gorakhpur
 12th Passed from U.P Board Allahabad.
 10th Passed from U.P Board Allahabad.

Technical Certificate

 Certificate in Hardware Networking Course in Jetking Institute Lucknow

 Diploma in Computer Application (DCA) in ACME Institute Gorakhpur

Computer Literacy

Operating System : MS-DOS 6.22, Windows-95, 2000, XP, 2007, Windows Vista & 2008
Productivity Tool : MS-Office
Languages Known : Basic
Internet Working : Surfing, E-mail Handling

Other
 Good knowledge of Internet.
 Printer and Computer Shearing

Personal Information: -

Father name Mr. Chakradhari Tiwari

D.O.B. 08.05.1996
Place of Birth Gorakhpur (UP)
Nationality Indian
Marital Status Married
Languages Known Hindi, English
Hobbies Playing cricket.

Deceleration: -

I hereby declare that the above information is true to the best of my knowledge and understanding
(Mahesh Kumar Tiwari)