MD EHSHAM AKHTER

S/O- Md Khurshid Alam

Vill – Emadpur
P.O+P.S- Bihar sharif Nalanda, Bihar.
Pin - 803101
Mail id- akhter2010.n@gmail.com
Ph-9771420243/8210165069

Objective:
I would like to be professional towards the organization and to work where my skills will be
useful, active to accept all challenges and work hard towards achieving goals of the
organization with new techniques.

Work Experience
 Working for HCL Info systems Limited Ranchi as on 20 Sept 2010 to FEB 2018 dated as a
System Support Engineer.
 Senior Support Engineer Karvy InoTech Ltd 2018 to Till date Project Canara Bank Circle
Ranchi Jharkhand
 Handling Banking customer package Bancslink, Finacle with hardware support.
 Giving IT Support Engineer in Bank Of India ,State Bank Of India , PNB & Election office
Jharkhand. Different time period.

Achievements :
Achieved Certificate & Excellence award By HCL in the Delivery & Services In FEB2017

Area of Specialization

Hardware

 Operations and troubleshooting of computer peripherals.

 Microprocessor working and architecture.
 Assembling and Disassembling.
 Computer ,Laptop (HP , DELL , Lenovo )part replace & basic troubleshooting
 Laser jet printer & DMP installation & troubleshooting.
Networking

 Configuration Installation and Maintenance of LAN, MAN and WAN.

 OSI Reference Model, Topology, Ethernet, IEEE standards, Cables, TCP/IP Protocols,

 ISDN, FRAME RELAY, X.25.

 Connection and configuration of PC in workgroup and domain.

 MAC Address Checking

 Remote Desktop Support End user

CCNA

 Internetworking, IP Addressing, Subnetting, VLSM, Switching, Routing and Routed Protocols.

 VLANs, Access list, WAN Protocols.

 Routers used: 2500 and 2600 series.

 Static routing, Default routing and Dynamic routing.

 Protocol Implemented: RIP, RIP-V2, IGRP, EIGRP, OSPF.

Operating Systems:(Winxp, Windows 7 , 8 , 10 & Server Technology

 Installation and configuration Win7, 8 , 10 & Server 20003, 2008, 2012

 Operating System upgrading & Migration
 MS Office installation & Ms outlook Configuration
 Mail backup & Restore Mail data.
 Active Directory ,Remote Desktop DHCP ,DNS , VPN configuration
 Implementing and Supporting Client operating Systems
 Antivirus Installation & updating
 Windows Server 2008 & 2012 Roles , Services configuration & installation

.
Academic Qualification
 Matriculation from B.S.E.B Patna with 72.4 %.Year 2005

Professional Qualification
 Diploma in Information Technology from S.B.T.E. Ranchi with 81.32 % with Distinction.
 Has complete 1-year course of NCP (Netking Certified Professional) which includes Electronics,
Hardware, Networking, MCSA and CCNA.

Personal Details:

Date of Birth : 12. DEC 1990

Father’s Name : MD KHURSHID ALAM
Mother’s Name : FARZAANA KHATOON
Contact Address : MOHALL-Emadpur , P.S+P.S-Bihar Sharif , Nalanda , Bihar-803101
Languages Known : English, Hindi
Email ID : akhter2010.n@gmail.com
Declaration:
I hereby declare that the information furnished above is true to the best of my knowledge.