Smart and Skilled Student Enrolment form

IMPORTANT – PLEASE READ THE PRE-ENROLMENT INFORMATION PROVIDED PRIOR TO

COMPLETING THIS FORMYOU MUST COMPLETE ALL PAGES THIS BOOKLET

General: How did you hear about our training centre?

Walkin Job
Websit Googl Frien Previous Othe
☐ ☐ ☐ ☐ g By ☐ Networ ☐ ☐
e e d Student r
k

Applicant Details: Please print carefully. The names that you provide below will be
printed on any certificates or statements issued. Two forms of identification must be
provided at enrolment (see proof of ID section).

Date of enrolment:
Where participants do not have a USI it is recommended to apply for one at
www.usi.gov.au and follow the instructions. If you prefer B.E.S.T to issue one
Unique Student on your behalf, you must sign the authority to allow us to issue a USI on
Identifier (USI) your behalf.
Do you give permission for B.E.S.T Training to issue a USI on your behalf
Yes ☐ No ☐
USI has been Yes ☐ No ☐
USI
validated?

First Given Name: Angelyn Middle Name Karla Title: MRS

Family Name: Jarvis

Preferred Name: Angelyn

Birth Date:
Gender: 14/11/2004
Mobile
Home Number: 0410719004 Work Number:
Number:

Email Address: Angelyn.kisnorbo@hotmail.com

Home address: No. 23 Street Name: Conway road Bankstown

Suburb: Bankstown State Post Code 2200

postal address: 23 Conway road Bankstown

Are you living in NSW social housing; or are you or

your Yes ☐ No ☐
household on the NSW Housing Register

Emergency contact details:

Full name: Josephine Kisnorbo Relationship: MOther

Daytime Number: 0410778338 Mobile Number: 0410778338

Home Number: 0410778338 E-mail: Jozina78@hotmail.com

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 Referral Information:
Are being referred by a Job Services Provider? Yes ☐No ☐

Job Service Provider Details: (Name of organisation)

William; Mission
Referral Person: Address:
Australia
Telephone
Email Address:
Number:
Your job
Your Job Seeker Services
ID: provider login
ID:
Are you a job
seeker registered Details of evidence
Yes ☐ No ☐ Yes ☐ No ☐
for more than 12 attached?
months?

Personal Details:

What is your highest COMPLETED school level? (Tick ONE box only.)

Are you still

In which YEAR did you attending
2020
complete school? secondary
school?

Are you currently in-

home school and are
over the age of 15?

AVETMISS DATA

The following information is for the Australian Vocational Education and Training Management
information statistical Standard (AVETMISS) and where applicable, the VET FEE – HELP Data
collection. This information is required for the collection and analysis of vocational education and
training throughout Australia.

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 Residency Status:
Australian citizen

Humanitarian Visa Eligibility under this category has

Holders Eligibility: now been extended to include
Do you receive a benefit individuals
fromwho No hold
☐YESone☐ of the
Centrelink? following visas (please tick).
What benefit do you receive? Fees for qualifications
_____Youthup to and
allowance___________________________
including Certificate IV Level ☐Bridging Visa
Additional Loading: Long Term will
qualifications Do you have proof
be waived from☐temporary
for all the commonwealth that you
humanitarian stayhave
unemployed individuals been
who unemployed
hold for more
the visa than 52 weeks
Yes ☐ No ☐
humanitarian visa holder eligibility
Identification: All participants must Drivers License ☐
criteria who are commencing
provide BEST with photo ID – Medicare Card / Passport or Birth Certificate ☐
Concession details – and training
a Medicareon or after 1st of January
Centrelink Concession Card ☐
2017.
Card or Australian Citizenship
In which country were
Certificate
☐ Australia ☐ Other (Please specify)
you born?
Policyisand
What theprocedures.
name of Provide a Notes: If not born in Australia,
detailed explanation
the town where you of relevant
PERTH Fees and
whatrefund
was the year of
policies and
were born? procedures to ensure Privacyarrival into Australia?
the applicant is well informed prior Training Safety
☐No, English only
Do you speak
to their a
enrolment. Consumer protection policyHow well do you
☐ Other
language other
(please note than
that all documents are Access to information speak English?
_____________________________
English
availableatat
home?
our website. Support services (tick)
www.bankstowneducation.com.au) Access and Equity
Are you of Aboriginal or Torres Strait Islander origin? (tick one)
☐No ☐Yes, Aboriginal
☐Yes, Both Aboriginal & Torres Strait
☐Yes, Torres Strait Islander
Islander
Do you identify yourself as having a disability? (Please tick)
☐No ☐Yes, Hearing/Deaf
☐Yes, Intellectual ☐Yes, Vision
☐Yes, Learning ☐Yes, Physical
☐Yes, Medical ☐Other
Please specify:
Of the following categories,
which best describes your
current employment status?
Of the following categories,
which best describes your
main reason for undertaking
this course / traineeship /
apprenticeship? (Tick ONE box
only.)

Are you applying for a smart

and skilled training course
Please choose which course
you would like to enrol into
Standard student fee (first Details of your
qualification) full fee this fee highest
applies to students who do not qualification Year 10 Rosa
already hold a post – school Do you have a achieve:
qualification from any tertiary post school
sector secondary
Name of
qualification? Rosa
Qualification:
Year of
Completion: 2020

Name of
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NO Centre, Student Enrolment Form EDen college
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achieved
 Your Personal Statement:

Why are you choosing this course? To get a job

Do you have a specific career aim
No
or job in mind for the future?
Do you consider that you meet the
pre-requisite requirements for the ☐Yes ☐ No ☐Not sure
course?
Do you consider that you have
adequate literacy and numeracy ☐Yes ☐ No ☐Not sure
skills to undertake the course?
Are you seeking credit for previous
training or recognition of prior ☐Yes ☐ No ☐Not sure
learning?
Are there any individual needs you
have that we should be aware of, so
NO
we take these into account when
planning your training:

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 Declaration and Consent:
I have reviewed the pre – enrolment information at www.bankstowneducation.com.au including the
fee information, recognition of prior learning, credit transfer, differing or discontinuing training
(student information tab), consumer protection information, how to access support and assistance
during training and I understand my rights and obligations prior to my enrolment.

I understand that the information provided by me will be used by B.E.S.T Training, the Department
of Education and Communities and the Australian Quality Authority for the purposes of audit,
verification, research, statistical analysis, program evaluation, post completion surveys and internal
management purposes.

I understand that B.E.S.T Training is required to assess any information I provide to determine if
recognition of prior learning process is available to me as a student in order to maximise the
outcomes of my learning and assessment progress.

By signing this form, I certify that the information provided is true and correct and provide consent
for this information to be used by the parties listed above. I further certify that I have read the
student handbook and been provided sufficient information about my rights and my obligations to
make an informed decision about enrolment and I agree to the service being provided.

Full Name:

Address:

Signature:

Date:

Note: if under 18 years of age at the time of giving consent, then the consent of their guardian is
required.

Full Name of Guardian: Date:

Signature of Guardian:

Note: If you are applying online you must print, sign and scan this page and email it
back to info@bankstowneducation.com.au

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 Schedule 1
CONSENT TO USE AND DISCLOSURE OF PERSONAL INFORMATION TO THE DEPARTMENT
OF EDUCATION & COMMUNITIES AND OTHER GOVERNMENT AGENCIES:

I,..............................................................................................................................
(First, middle and last Name)

Of...........................................................................................................................
(Current residential address)
Understand and agree that personal information (information or an opinion about me),
collected from me, my parent or guardian, such as my name, Unique Student Identifier, date of
birth, contact details, training outcomes and performance, or sensitive personal information
(including my ethnicity or health information) (together Personal Information) collected
by Bankstown Education and Skills Training Centre may be disclosed to the Department of
Education and Communities (department).
The Department may disclose my Personal Information to other Australian Government Agencies,
including those located in States and Territories outside New South Wales.
The above government agencies may use my Personal Information for any purpose relating to the
exercise of their government functions, including but not limited to the evaluation and assessment
of my training, the determination of my eligibility to receive subsidised training or for any FEE
Exemptions or Concessions. My personal Information may also be disclosed to other third parties if
required by law.
I consent to the collection, use and disclosure of my Personal Information in the manner outlined
above.
I also acknowledge and agree that the Department may contact me by telephone, email or post
during on or after I have ceased subsidised training with Bankstown Education and Skills
Training Centre for the purpose of evaluating and assessing my subsidised training.
PRINT FULL NAME:

SIGNATURE:

Note: if under 18 years of age at the time of giving consent, then the consent of their
guardian is required.

PRINT FULL NAME OF GUARDIAN:

SIGNATURE OF GUARDIAN: DATE:

Note: If you are applying online you must print, sign and scan this page and email it
back to info@bankstowneducation.com.au

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 (Back of student enrolment form)
Pre-Enrolment Information
Client Selection, enrolment and induction Procedures
Trainees will be individually interviewed and assessed on their eligibility for the service being
provided. Selection will comply with equal opportunity legislation. Trainees will not be denied access
to services where they are deemed eligible for such a service and where the organisation has the
appropriate resources to provide high quality services. An enrolment and induction program is
provided to all trainees entering training. An introductory interview will be held with the interested
applicant to discuss entry requirements, and enrolment procedures.
Course information
Bankstown Education and Skills Training Centre will provide specific information to all trainees
before enrolment detailing the core and elective unit for each qualification, the name of each unit
and the desired outcome of each, including vocational outcomes.
Fees, charges and Refunds
Bankstown Education and Skills Training Centre Course fees and charges vary according to the type
of training being undertaken.

Refunds will be made in the following circumstances

- Overpayment of any tuition/administration fee
- The course is cancelled by Bankstown Education and Skills Training Centre
- The learner advises Bankstown Education and Skills Training Centre in writing , prior to the training
commencement that they are withdrawing and returns all training materials previously issued
complete, intact and unused
- If in Bankstown Education and Skills Training Centre ’s opinion the learner would be unreasonably
disadvantaged if not granted a refund
- No refund is payable to participants who withdraw or are terminated before completing the course.
-
Provision for Language, Literacy and Numeracy Assessment
For training that requires a particular level of literacy, numeric or other entry skills, an assessment
will be undertaken by a Bankstown Education and Skills Training Centre trainer who has special
skills in this area. The assessment will help to establish entry to a course/training program or to
employment and will help identify where special training and support resources can be utilised
during the program.

Client Support
All Bankstown Education and Skills Training Centre trainers/assessors will make themselves
available to trainees via phone/fax and email as well as conduct onsite visits. They will also liaise
between the trainee and external organisations such as Department of Education and Training and
the New Apprenticeship Centre. Trainers/assessors will also work with the employer and DET to
make accessible any specialised equipment or support deemed necessary for a trainee to undertake
their training and assessment.

Flexible Learning & Assessment

Bankstown Education and Skills Training Centre are committed to offering flexible learning and
assessment procedures that best suit the needs of the trainee and take into account any barriers to
learning or special needs that arise as the result of a specific disadvantage or physical or mental
disability.

Welfare and Guidance Services

Bankstown Education and Skills Training Centre endeavours to provide welfare and guidance to all
students/clients. Trainers/assessors will work with the trainee to identify any special needs that may
exist, and provide support and advice on how to address these needs and, where required, direct
trainees to relevant support networks and provide advice on how to access these external support
networks including access to external tutors, counselling services and welfare agencies.

Appeals and complaints procedures

Bankstown Education and Skills Training Centre have a grievance/complaints procedure aimed at
resolving any issues you may have in relation to your training program. If you are not happy with
the results of any part of your training program you may follow the steps set out in the Bankstown
Education and Skills Training Centre grievance/complaints procedure as outline in the student
handbook
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 Disciplinary Procedures
When undertaking training trainees must make every effort to acquire the skills and knowledge
required to successfully complete their traineeship by accepting instruction and training given by
and on behalf of the employer in the workplace and by completing assignments and other
assessment tasks set out by Bankstown Education and Skills Training Centre. If dysfunctional or
disruptive behaviour is displayed, a meeting between the trainee and the trainer will be held to
discuss the trainees progress, a plan of improvement will be discussed and developed. The trainee
will be asked to sign the improvement plan and a report will made to the employer. The trainee’s
progress will be reviewed within an agreed timeframe, and if no improvement is noted then
Bankstown Education and Skills Training Centre will consider terminating the training agreement.

Staff Responsibilities for Access and Equity Issues

Bankstown Education and Skills Training Centre trainers/assessors are committed to policies of
Access and Equity. Staffs are committed to making learning accessible to all people as well as to
providing an external framework of support to all trainees where necessary. Bankstown Education
and Skills Training Centre’s General Manager will ensure all staff act in accordance with our Code of
Practice and all students/clients are made aware of their rights.

Recognition of Prior Learning and Recognition of Current Competencies

Bankstown Education and Skills Training Centre recognises prior and current competencies. This will
be discussed at the induction and preparation of the training plan. A form and recogntion kit
relevent to the units for which recogntion is being sought is available for this process and will be
offered at the induction session. For those trainees seeking recognition support, assistance will be
provided by a Bankstown Education and Skills Training Centre assessor as needed. A timeframe for
the completion of the RPL process will be agreeed upon.
Bankstown Education and Skills Training Centre also recognises nationally accredited
qualifications and statements of attainment issued by any other RTO, provided that a
copy of the previously awarded certificate or statement of attainment is provided to and
verified by Bankstown Education and Skills Training Centre with the issuing RTO.

Smart and Skills Customer Protection Policy

Bankstown Education and Skills Training Centre has a Customer Protection Policy in place as
contractually required under Smart and Skilled. This includes the current Complaints and Grievances
Policy which can be found in the student handbook and the following procedure:
Procedure:
Every attempt will be made to resolve any student complaints using the Bankstown Education and
Skills Training Centre Grievance and Complaints Policy.

Any complaint or grievance will be actioned as part of our commitment to Continuous Improvement.
On notification of a complaint or grievance procedures will be followed as per the Complaint and
Grievance Policy.

The General Manager will be the designated Customer Protection Officer. Their role will be to handle
all complaints and grievances and to ensure Consumer Protection contractual compliance with the
Smart and Skilled Guidelines.

Contact details are as follows: dodi@bankstowneducation.com.au or (02) 97910015.

If students feel matters are unresolved to their satisfaction and wish to inform a third party, they
should contact the NSW Department of Education and Communities Consumer Protection Unit for
Students. They can do so at: https://smartandskilled.nsw.gov.au/for-students/consumer-protection-
for-students

Thank you for enrolling into our courses, please make sure to email your completed form along with
your identification and signed pages to info@bankstowneducaiton.com.au.

One of our friendly staff members will contact you shortly to undertake an enrolment interview with
you and determine your suitability.

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