1A - SITA - NEC Today

8/1/22, 10:48 PM SITA | NEC Today
(https://nectoday.com/)
Tags: SITA
Next-Generation Airport Tech

Showcased at Passenger Terminal
Expo 2022
(https://nectoday.com/next-
generation-airport-tech-
showcased-at-passenger-terminal-
expo-2022/)
POSTED BY JASON VAN SICE (HT TPS://NECTODAY.COM/AUTHOR/JASON-VANSICE/) ON JULY 5, 2022
(HT TPS://NECTODAY.COM/NEXT-GENERATION-AIRPORT-TECH-SHOWCASED-AT-PASSENGER-TERMINAL-EXPO-2022/)
POSTED IN BIOMETRICS (HT TPS://NECTODAY.COM/CATEGORY/BIOMETRICS/), CONFERENCE
(HT TPS://NECTODAY.COM/CATEGORY/CONFERENCE/), CUSTOMER EXPERIENCE
(HT TPS://NECTODAY.COM/CATEGORY/CUSTOMER-EXPERIENCE/), GOVERNMENT
(HT TPS://NECTODAY.COM/CATEGORY/GOVERNMENT/), HOSPITALITY (HT TPS://NECTODAY.COM/CATEGORY/HOSPITALITY/),
RETAIL (HT TPS://NECTODAY.COM/CATEGORY/RETAIL/) TAGGED AIRPORTS (HT TPS://NECTODAY.COM/TAG/AIRPORTS/),
AVIATION (HT TPS://NECTODAY.COM/TAG/AVIATION/), BIOMETRIC IDENTIFICATION
(HT TPS://NECTODAY.COM/TAG/BIOMETRIC-IDENTIFICATION/), DIGITAL ID (HT TPS://NECTODAY.COM/TAG/DIGITAL-ID/),
FACIAL RECOGNITION (HT TPS://NECTODAY.COM/TAG/FACIAL-RECOGNITION/), IDENTITY MATCHING
(HT TPS://NECTODAY.COM/TAG/IDENTITY-MATCHING/), NEC (HT TPS://NECTODAY.COM/TAG/NEC/), NIST EVALUATIONS
(HT TPS://NECTODAY.COM/TAG/NIST-EVALUATIONS/), SECURITY CHECKPOINTS (HT TPS://NECTODAY.COM/TAG/SECURITY-
https://nectoday.com/tag/sita/ 1/21
CHECKPOINTS/), SITA (HT TPS://NECTODAY.COM/TAG/SITA/), STAR ALLIANCE (HT TPS://NECTODAY.COM/TAG/STAR-

ALLIANCE/), TRAVEL (HT TPS://NECTODAY.COM/TAG/TRAVEL/)

As travel demand is unleashed, passengers expect smooth, safe and secure journeys.
During Passenger Terminal Expo (PTE) 2022, NEC partnered with SITA to showcase
seamless, touchless airport experiences through the integration of SITA Smart Path and
SITA Flex powered by the NEC I:Delight (https://www.necam.com/iDelight/aviation/)
identity management platform. We were pleased to join more than 6,500 colleagues, in
Paris, France. With “Bonjour” greetings, we shared innovations and insights for the future
development of the world’s airports.
Making Touchpoints Touchless™
NEC’s partnership with SITA launched just as airports and airlines increasingly look to
low-touch and automated passenger processing to comply with health requirements
following the COVID-19 pandemic.
The majority of passengers (73%) are willing to share their biometric data to improve
airport processes, according to the 2021 International Air Transport Association (IATA)
Global Passenger Survey (https://www.iata.org/en/publications/store/global-passenger-
survey/) . That is up from 46% in 2019.
NEC I:Delight’s interoperable digital identity management together with SITA Smart Path
and SITA Flex allows passengers to use their digital identity on their mobile phones
whenever they travel.
See how NEC and SITA are taking travel to new heights
(https://www.slideshare.net/InteractiveNEC/preview-clear-the-way-to-convenience-with-
sita-smart-path-powered-by-nec-idelight) .
“We’re unlocking the potential of seamless next-

generation passenger processing solutions with SITA
to make mobile-enabled and touchless airport
processes a reality,” said Jason Van Sice, NEC Vice
President of Aviation. “NEC I:Delight allows travelers to
‘register once, use often,’ providing a consent-driven,
personalized customer experience.”
On the expo floor, NEC and SITA spotlighted recent success stories featuring Star
Alliance (https://www.youtube.com/watch?v=QAE3DwLjGXU&t=2s) and Miami

International Airport (https://www.futuretravelexperience.com/2022/05/mia-to-
introduce-biometric-boarding-at-all-gates-by-2023/) . The exhibit included demos of
passengers using their biometric identity to check-in, make payments, drop their bags, as
well as pass-through security, immigration and boarding by simply scanning their face at
each step.
“We know from SITA’s Passenger IT Insights research that passengers are enthusiastic
about self-service mobile and touchless technologies. Our global partnership with NEC
offers this. Together we’re able to deliver secure walk-through travel at airports globally,
integrating SITA Smart Path to validate a passenger’s identity from check-in to boarding,
and offer a seamless passenger journey to the connected travelers” said Manuel Deloche,
Vice President Passenger Processing at SITA.
The Future of Digital ID
With innovative identification technologies and AI solutions—including the most

accurate face recognition algorithm according to the National Institute of Standards and
Technology (NIST)
(https://www.necam.com/AdvancedRecognitionSystems/NISTValidation/FingerprintFacial/#:~
—NEC I:Delight allows passengers who have opted to use the service to be identified
quickly. Even when passengers are on the move and wearing masks, the platform offers a
high degree of accuracy.
SITA Smart Path and SITA Flex solutions can integrate NEC’s biometric technologies with
existing, common-use infrastructure and airline applications while delivering a
frictionless airport journey.
We are energized by the connections made at PTE and look forward to the future of
travel in the months ahead. Discover more (https://www.necam.com/iDelight/aviation/)
and schedule a demo or contact us directly.
Contact Us Today
Please let us know if you have any questions or concerns. Fill out the form, and we will
get back with you.

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Bold New Ideas Take Flight at FTE

Global 2021
(https://nectoday.com/bold-new-
ideas-take-flight-at-fte-global-
2021/)
POSTED BY JASON VAN SICE (HT TPS://NECTODAY.COM/AUTHOR/JASON-VANSICE/) ON DECEMBER 22, 2021
(HT TPS://NECTODAY.COM/BOLD-NEW-IDEAS-TAKE-FLIGHT-AT-FTE-GLOBAL-2021/)
POSTED IN BIOMETRICS
(HT TPS://NECTODAY.COM/CATEGORY/BIOMETRICS/), CLOUD (HT TPS://NECTODAY.COM/CATEGORY/CLOUD/), CONFERENCE
(HT TPS://NECTODAY.COM/CATEGORY/CONFERENCE/), CUSTOMER EXPERIENCE
RETAIL (HT TPS://NECTODAY.COM/CATEGORY/RETAIL/) TAGGED AVIATION (HT TPS://NECTODAY.COM/TAG/AVIATION/),
BIOMETRIC IDENTIFICATION (HT TPS://NECTODAY.COM/TAG/BIOMETRIC-IDENTIFICATION/), DIGITAL ID
(HT TPS://NECTODAY.COM/TAG/DIGITAL-ID/), FACIAL RECOGNITION (HT TPS://NECTODAY.COM/TAG/FACIAL-
RECOGNITION/), IDENTITY MATCHING (HT TPS://NECTODAY.COM/TAG/IDENTITY-MATCHING/), NEC
(HT TPS://NECTODAY.COM/TAG/NEC/), NIST EVALUATIONS (HT TPS://NECTODAY.COM/TAG/NIST-EVALUATIONS/), SECURITY
CHECKPOINTS (HT TPS://NECTODAY.COM/TAG/SECURITY-CHECKPOINTS/), SITA (HT TPS://NECTODAY.COM/TAG/SITA/),
STAR ALLIANCE (HT TPS://NECTODAY.COM/TAG/STAR-ALLIANCE/) , TRAVEL (HT TPS://NECTODAY.COM/TAG/TRAVEL/)
For the last several years, the air travel industry has been focused on creating a seamless
“curb-to-gate” passenger experience at the airport. To that end, many stakeholders in
aviation have had visions of touchless biometric technology that allows a customer to
drop a bag at the curb, check-in, pass security and board the plane without ever having
to use a paper document.
This year, at the Future Travel Experience | Redefining the air passenger experience
(https://www.futuretravelexperience.com/) conference and exhibition, we celebrated the
future everyone has been talking about because it has arrived. Held at the Aria Resort
and Casino in Las Vegas, December 7 – 9, we were energized to meet our colleagues
from around the world face-to-face at the show. During our time with experts in aviation,
we discussed strategies to transform the passenger experience and underscored our

collaborative efforts to face industry disruptions with advanced identity management

solutions.
AIRPORT OF THE FUTURE IS NOW
Following the show theme, “New Approaches for a New World,” we introduced the NEC
Biometrics & Digital Identity Summit (https://www.futuretravelexperience.com/fte-
global/future-airports-conference/#ssid-61127) that featured a joint keynote, case
studies and a panel discussion.
U.S. Customs and Border Protection (CBP) and the Transportation Security Administration
(TSA) participated in a joint keynote session that talked extensively about the
collaborative work that TSA and CBP did to cut through bureaucratic “red tape” and get
technology into the field as quickly, safely and efficiently as possible.
Our case study spotlighted the partnership with Star Alliance, Lufthansa and SITA to
uncover how Star Alliance and NEC’s biometric identification platform improved the
customer experience for frequent flyers at airports around the world. Click here
(https://youtu.be/4Uts7vvDuNo) to see the entire panel discussion.
The panel discussion included key representatives from Delta, TSA, Mastercard, Port of
Seattle and ID2020. It revealed how to successfully collaborate, facilitate and scale new
digital identity and biometric efforts on a global level.
Finally, the summit concluded with a virtual presentation from Japan Airlines. They
shared insight into how facial recognition technology is powering experiences at airports
and in stadiums in Asia.
See how NEC I:Delight Enables Travelers to Use a Digital ID to Personalize Their Travel
Experience. (https://youtu.be/QAE3DwLjGXU)
NEW APPROACHES FOR A NEW WORLD
On the show floor, the NEC I:Delight platform

(https://www.necam.com/IDelight/Aviation/) was highlighted with the help of our
partners at SITA, Tascent and Smith Detection. To create a seamless journey throughout
our booth, we showcased the NEC I:Delight platform running on SITA Smart Path. By
demonstrating this technology, we were able to take attendees through a seamless

journey on the show floor, highlighting the simplicity and security of managing their

Digital ID. Using this application, travelers can expect shorter lines, faster identification,
touchless services and a personalized customer experience during their journey.
Check out our photo gallery

(https://www.flickr.com/photos/neccorp/albums/72177720295407033) and learn more
(https://www.necam.com/AdvancedRecognitionSystems/Aviation/) about the ways NEC
and our partners take customer experience to new heights with aviation innovation on
one platform.
Contact Us Today
get back with you.
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C O N T I N U E R E A D I N G ( H T T P S : / / N E C T O D A Y. C O M / B O L D - N E W - I D E A S - T A K E - F L I G H T-
A T- F T E - G L O B A L - 2 0 2 1 / )
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NEC, Star Alliance and SITA Team

Up to Accelerate Seamless,
Touchless Travel
(https://nectoday.com/nec-star-
alliance-and-sita-team-up-to-
accelerate-seamless-touchless-
travel/)
POSTED BY JASON VAN SICE (HT TPS://NECTODAY.COM/AUTHOR/JASON-VANSICE/) ON JULY 26, 2021
(HT TPS://NECTODAY.COM/NEC-STAR-ALLIANCE-AND-SITA-TEAM-UP-TO-ACCELERATE-SEAMLESS-TOUCHLESS-TRAVEL/)
POSTED IN BIOMETRICS (HT TPS://NECTODAY.COM/CATEGORY/BIOMETRICS/), CLOUD
(HT TPS://NECTODAY.COM/CATEGORY/CLOUD/), CUSTOMER EXPERIENCE (HT TPS://NECTODAY.COM/CATEGORY/CUSTOMER-
EXPERIENCE/), ENTERPRISE (HT TPS://NECTODAY.COM/CATEGORY/ENTERPRISE/), HOSPITALITY
(HT TPS://NECTODAY.COM/CATEGORY/HOSPITALITY/), RETAIL (HT TPS://NECTODAY.COM/CATEGORY/RETAIL/), SECURITY
(HT TPS://NECTODAY.COM/CATEGORY/SECURITY/) TAGGED AVIATION (HT TPS://NECTODAY.COM/TAG/AVIATION/),
BIOMETRIC IDENTIFICATION (HT TPS://NECTODAY.COM/TAG/BIOMETRIC-IDENTIFICATION/), DIGITAL ID
(HT TPS://NECTODAY.COM/TAG/DIGITAL-ID/), FACIAL RECOGNITION (HT TPS://NECTODAY.COM/TAG/FACIAL-
RECOGNITION/), IDENTITY MATCHING (HT TPS://NECTODAY.COM/TAG/IDENTITY-MATCHING/), NEC
(HT TPS://NECTODAY.COM/TAG/NEC/), NIST EVALUATIONS (HT TPS://NECTODAY.COM/TAG/NIST-EVALUATIONS/), SECURITY

CHECKPOINTS (HT TPS://NECTODAY.COM/TAG/SECURITY-CHECKPOINTS/), SITA (HT TPS://NECTODAY.COM/TAG/SITA/),

STAR ALLIANCE (HT TPS://NECTODAY.COM/TAG/STAR-ALLIANCE/) , TRAVEL (HT TPS://NECTODAY.COM/TAG/TRAVEL/)
NEC Corporation of America, Star Alliance and SITA are accelerating the future of
touchless travel through a recent partnership agreement
(https://www.necam.com/newsroom/pressannouncements/2021announcements/AirlineTeam
Coming soon, loyalty customers of Star Alliance member airlines will be able to use their
unique Digital ID across participating airlines and airports.
Star Alliance Biometrics (https://nectoday.com/future-ready-travelusing-a-digital-id/) ,

powered by NEC I:Delight
(https://www.necam.com/AdvancedRecognitionSystems/Touchless/?
__hstc=112165147.6dbf884826b2461ae823c8a87d94e3db.1580145925268.1624993488918
is an opt-in service that allows loyalty customers to create a unique Digital ID to unlock
a personalized, touchless travel experience from reservation to destination. By
connecting Star Alliance Biometrics to SITA’s Smart Path
(https://www.sita.aero/solutions/sita-at-airports/sita-passenger-processing/sita-smart-
path/) solution, the platform will be able to use SITA’s shared airport infrastructure
already available in more than 460 airports.
NEC I:Delight platform, which is currently in use by Star Alliance member airlines
(https://nectoday.com/star-alliance-biometrics-streamlines-boarding-process-with-nec-
idelight-identity-management-platform/) at several airports in Europe, can be easily
integrated with SITA Smart Path (https://nectoday.com/necs-idelight-platform-is-taking-
flight-with-sita-partnership/) . The opt-in solution can quickly identify passengers with a
high degree of accuracy, even when face masks or PPE are present.
Star Alliance, NEC and SITA sign new biometric partnership

Interested in learning more about this teaming agreement? You can read the full press
release here
(https://www.necam.com/newsroom/pressannouncements/2021announcements/AirlineTeam
You can also get a first-hand look into how Star Alliance Biometrics, powered by NEC
I:Delight, is transforming the customer experience by watching this short video
(https://nectoday.com/future-ready-travelusing-a-digital-id/) .
For more information about NEC’s aviation solutions, visit necam.com/aviation

(https://www.necam.com/AdvancedRecognitionSystems/Aviation/?
__hstc=112165147.3f67f123442cfc1841f63042ffaee592.1579806314213.1618883350173.1
or complete the form below to schedule a virtual tour to see how we are refining the
travel experience.
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real-world environments in Aviation, Federal Government, Healthcare and Retail.
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T E A M - U P -T O - A C C E L E R AT E - S E A M L E S S -T O U C H L E S S -T R AV E L / )

(https://nectoday.com/) 1 LIKES SHARE
NEC’s I:Delight platform is taking

flight with SITA partnership
(https://nectoday.com/necs-
idelight-platform-is-taking-flight-
with-sita-partnership/)
POSTED BY JASON VAN SICE (HT TPS://NECTODAY.COM/AUTHOR/JASON-VANSICE/) ON SEPTEMBER 21, 2020
(HT TPS://NECTODAY.COM/NECS-IDELIGHT-PL ATFORM-IS-TAKING-FLIGHT-WITH-SITA-PARTNERSHIP/)
POSTED IN
BIOMETRICS (HT TPS://NECTODAY.COM/CATEGORY/BIOMETRICS/), CUSTOMER EXPERIENCE
RETAIL (HT TPS://NECTODAY.COM/CATEGORY/RETAIL/), SECURITY (HT TPS://NECTODAY.COM/CATEGORY/SECURITY/)
TAGGED AVIATION (HT TPS://NECTODAY.COM/TAG/AVIATION/), BIOMETRIC IDENTIFICATION
(HT TPS://NECTODAY.COM/TAG/BIOMETRIC-IDENTIFICATION/), FACIAL RECOGNITION
(HT TPS://NECTODAY.COM/TAG/FACIAL-RECOGNITION/), IDENTITY MATCHING (HT TPS://NECTODAY.COM/TAG/IDENTITY-
MATCHING/), NEC (HT TPS://NECTODAY.COM/TAG/NEC/), NIST (HT TPS://NECTODAY.COM/TAG/NIST/), SECURITY
CHECKPOINTS (HT TPS://NECTODAY.COM/TAG/SECURITY-CHECKPOINTS/), SITA (HT TPS://NECTODAY.COM/TAG/SITA/), SITA
PARTNERSHIP (HT TPS://NECTODAY.COM/TAG/SITA-PARTNERSHIP/)
When airport checkpoints move smoothly, travelers have more time to shop, dine and
relax before their flight. NEC’s biometric facial recognition technology is the quickest
and simplest way to authenticate a passenger’s identity, letting them fast-track through
every process from bag check to boarding.
NEC has developed a unique partnership with SITA

(https://www.necam.com/newsroom/pressannouncements/2020announcements/SITAPartner
a global provider of IT and communication infrastructure for 80% of the world’s airports.
NEC’s Advanced Identity Matcher – Edge Source (AIM-ES) technology uses the most
accurate face matching algorithms

(https://www.nec.com/en/press/201910/global_20191003_01.html) as validated by the

National Institute of Standards and Technology (NIST), along with our NeoFace®
algorithm, to deliver an all-in-one solution capable of creating recognition galleries and
templates as well as providing identity matching and scoring. It easily integrates with
the SITA Smart Path whole-journey identity management solution, which creates a
specialized application for airport travelers.
Using the application, travelers can choose to use their digital identity for paperless
boarding passes. A simple facial scan validates their identity at check-in and continues to
authenticate passengers throughout the airport experience.
Implemented fully, a traveler can enable facial recognition in NEC’s I:Delight identity
management platform
(https://www.necam.com/AdvancedRecognitionSystems/touchless/) to approve
purchases in airport shops, on airlines, for hotels and transportation. Because it uses an
individual’s unique ID, it is more secure than other online money transfer services.
Making Touchpoints Touchless
No explanation required—in any language

Facial recognition is intuitive and transcends language barriers: Everyone knows how to
take a selfie, so it’s natural to look at a screen for a snapshot. The results are also
extremely quick. The photo hits the cloud, finds a match, then flashes a red light or
green light—a universal signal for a person to stop or go ahead.
By comparison, other forms of

biometric identification require the individual be at an
exact distance and use a precise gesture—both of which involve an explanation and
require more time. In addition, face coverings during the COVID-19 pandemic raise a new
challenge, but NEC’s NeoFace biometric algorithms gather enough data from the visible
part of the face to verify a traveler in the database.
Travelers simply opt-in to the platform to access the application. If they want touchless
fast-tracking, they download an app to their phone, save an image of their face on the
day of travel, and their image and secure travel documents are linked in a database for
travel checkpoints. Travelers maintain self-sovereign identity, meaning each traveler
selects who they will share their information with, such as an airline, hotel or retail
service.
Customized for airlines, compliant with security

The partnership also streamlines adoption of the technology for airlines and airports.
SITA Flex enables airports and airlines to build their own mobile applications for
passengers, and NEC’s digital identity management software enables developers to
overlay their interface with the NEC I:Delight platform.
Biometric verification can also be used for security and customs checkpoints. Each
country has distinct requirements for security screening, and SITA has both the
relationships and the extensive local workforce to customize our platform for compliance
and scale at each location. All systems adhere to country and local policies, and NEC is
completely transparent about how data is used. For example, data for international
travelers in the U.S. is stored for six hours, then expunged.
Delta Air Lines (https://news.delta.com/delta-launch-first-biometric-terminal-us) is

already using the NEC facial recognition platform in Atlanta to fast-track passengers. The
hygienic, touchless system is ideal during the COVID-19 pandemic, and Delta will
expand this streamlined process to other U.S. airport hubs.
Internationally, NEC and SITA have a project in Thailand, at multiple airports in India,
and Star Alliance is rolling out NEC I:Delight in Europe

(https://www.necam.com/newsroom/pressannouncements/2019announcements/staralliance
Star Alliance plans to enable travelers to use their travel reward points system as a
purchasing method—in flight as well as at the airport, hotel and transportation.
The NEC-SITA partnership creates an opportunity to scale NEC biometrics technology to

more than 460 airports running on SITA’s infrastructure around the world.
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8/1/22, 10:48 PM SITA | NEC Today

Next-Generation Airport Tech

CHECKPOINTS/), SITA (HT TPS://NECTODAY.COM/TAG/SITA/), STAR ALLIANCE (HT TPS://NECTODAY.COM/TAG/STAR-

Making Touchpoints Touchless™

“We’re unlocking the potential of seamless next-

The Future of Digital ID

With innovative identification technologies and AI solutions—including the most

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Bold New Ideas Take Flight at FTE

we discussed strategies to transform the passenger experience and underscored our

AIRPORT OF THE FUTURE IS NOW

NEW APPROACHES FOR A NEW WORLD

On the show floor, the NEC I:Delight platform

demonstrating this technology, we were able to take attendees through a seamless

Check out our photo gallery

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NEC, Star Alliance and SITA Team

(HT TPS://NECTODAY.COM/TAG/NEC/), NIST EVALUATIONS (HT TPS://NECTODAY.COM/TAG/NIST-EVALUATIONS/), SECURITY

Star Alliance Biometrics (https://nectoday.com/future-ready-travelusing-a-digital-id/) ,

Star Alliance, NEC and SITA sign new biometric partnership

For more information about NEC’s aviation solutions, visit necam.com/aviation

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Request a Tour of the Virtual Customer Experience Center

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NEC’s I:Delight platform is taking

NEC has developed a unique partnership with SITA

accurate face matching algorithms

Making Touchpoints Touchless

No explanation required—in any language

green light—a universal signal for a person to stop or go ahead.

By comparison, other forms of

Customized for airlines, compliant with security

Delta Air Lines (https://news.delta.com/delta-launch-first-biometric-terminal-us) is

The NEC-SITA partnership creates an opportunity to scale NEC biometrics technology to

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