Professional Documents
Culture Documents
Formal: Informal:
More impersonal language More relaxed language
No contractions Using contractions
Polite structures Variety of structures
Greeting Friendly introduction
Dear Mr./ Mrs./Ms./ + Surname, -------- (Dear Mr. Brown, / Dear Ms. Brown, ) Dear Paul,
Dear Sir or Madam, ( when we don’t know to whom we write ) -I hope you are doing fine/well.
Dear Ann, (semi- formal) -As you asked me …
-I am writing in order to + V…. - I would like to help you with a piece of advice
-I am writing to complain about smth … -I’m writing to ….
-I am writing due to + Ving …. …………
-I am writing to inform you that … ………….
-I am writing to apologize for (doing)/smth … ………….
-I am writing with regard to + (N ) something/ in response to ( your letter) ………….
………..
………..
I am looking forward to your reply /to hearing your opinion of this matter.
Looking forward to … -Best /warm regards /wishes ,
-All the best, / Best of luck,
-Take care,
Yours faithfully, / Yours sincerely, -I hope to see you soon and give you a hug,
Faithfully yours, / Sincerely yours, -Kisses,/ Love,
(when we don’t know the name (when we do know the name
to whom we write) to whom we write)