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NAME OR LOGO 1
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COURSE MAP Figure 1.6 A Concept Map for the Marketing Research Process
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Marketing research
Data Collection
Market
research Data Preparation and
Analysis
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Marketing and
Technological Skills
Step 2: Developing an
Step 1: Defining the Problem
Approach 7
Research Design
Relationships
Research Research Among Potential Budgeting Marketing
Exploratory Descriptive Causal
Design Design Exploratory, Sources and Research
Research Research Research
definition Classification Descriptive, and of Error Scheduling Proposal
Causal Research
Exploratory
Research Cross-Sectional Random Non-sampling
Design Sampling Error Error
Descriptive
Research Longitudinal
Design Non-response
Response Error
Causal Error
Research
researcher errors
Interviewer errors
respondent errors
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LEARNING OBJECTIVES
After reading this chapter, the student should be able to:
1. Define research design, classify various research designs, and
explain the differences between exploratory and conclusive
designs.
2. Compare and contrast the basic research designs: exploratory,
descriptive, and causal.
3. Describe the major sources of errors in a research design,
including random sampling error and the various sources of non-
sampling error.
4. Discuss managerial aspects of coordinating research projects,
particularly budgeting and scheduling.
5. Describe the elements of a marketing research proposal and show
how it addresses the steps of the marketing research process.
6. Explain research design formulation in international marketing
research.
7. Understand the ethical issues and conflicts that arise in
formulating a research design.
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ABBREVIATION: DESIGN
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Descriptive Research
• Survey and Observation Research
Causal Research
• Experimental Research
Chapter 3 - 12
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Research
design
Conclusive
Exploratory
Research
Research
Design
Design
(definitive)
Causal
Descriptive
Research
Research
(explanatory)
Cross-
Longitudinal
Sectional
Design
Design.
Chapter 3 - 13
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Chapter 3 - 14
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QUESTIONS FOR
A research design is a framework or blueprint for conducting
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the marketing research project
a. True
b. False
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Figure 3.1 A
Classification of
Marketing
Research Designs
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Characteristics: ▪ Information needed is defined only loosely. ▪ Information needed is clearly defined.
▪ Research process is flexible and ▪ Research process is formal and
unstructured. structured.
▪ Sample is small and nonrepresentative. ▪ Sample is large and representative.
▪ Analysis of primary data is qualitative. ▪ Data analysis is quantitative.
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Conclusive/definitive
Exploratory Descriptive Causal (explanatory)
Objective: • Discovery of ideas and • Describe market • Determine cause-and-
insights characteristics or functions effect relationships
Characteristics: • Flexible, versatile • Marked by the prior • Manipulation/ handling of
formulation of specific one or more independent
hypotheses variables
• Often the front end of total • Preplanned and structured • Measure the effect on
research design design dependent variable(s)
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QUESTIONS FOR
There are three main types of research designs employed in
TRAINING
marketing research: exploratory, descriptive, and conclusive
a. True
b. False
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QUESTIONS FOR
Conclusive research is typically more formal and structured
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than exploratory research
a. True
b. False
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A. EXPLORATORY RESEARCH
USES OF EXPLORATORY RESEARCH
Exploratory research could be used for any of the following
purposes:
Formulate a problem or define a problem more precisely
Identify alternative courses/ways of action
Develop hypotheses
Isolate key variables and relationships for further examination
Gain insights for developing an approach to the problem
Establish priorities for further research
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B. DESCRIPTIVE RESEARCH
USE OF DESCRIPTIVE RESEARCH
As the name implies, the major objective of descriptive research is to
describe something – usually market characteristics or functions.
Descriptive research is conducted for the following reasons:
1. To describe the characteristics of relevant groups, such as
consumers, salespeople, organizations, or market areas. For
example, we could develop a profile of the heavy users of prestigious
department stores.
2. To estimate the percentage of units in a specified population
showing a certain behavior. For example, we might be interested in
estimating the percentage of heavy users of prestigious department stores.
3. To determine the perceptions of product characteristics.
4. To determine the degree to which marketing variables are
associated.
5. To make specific predictions. For example, what will be the retail
sales of adidas (specific store) for fashion clothing (specific product
category) in the Dallas area (specific region)?
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B. DESCRIPTIVE RESEARCH
USE OF DESCRIPTIVE RESEARCH
The Six W’s
A descriptive design requires a clear specification of the who, what, when, where, why,
and way (six w’s) of the research?
Who – who should be considered a client of a particular department store?
What – what information should be obtained from the respondents?
When- when should the information be obtained from the respondents?
Where – where should the respondents be contacted to obtain the
required information?
Why – why are we obtaining information from the respondents? Why is
the marketing research project being conducted?
Way – in what way are we going to obtain information from the
respondents?
In summary, descriptive research, in contrast to exploratory
research, is marked by a clear statement of the problem,
specific hypothesis, and detailed information needs.
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B. DESCRIPTIVE RESEARCH
USE OF DESCRIPTIVE RESEARCH
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B. DESCRIPTIVE RESEARCH
METHODS OF DESCRIPTIVE RESEARCH
Secondary data analyzed in a quantitative, as opposed to a
qualitative, manner (discussed in Chapter 4)
Surveys (Chapter 6)
Panels (Chapters 4 and 6)
Observational and other data (Chapter 6)
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QUESTIONS FOR
A descriptive design requires a clear specification of the
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who, what, when, where, why, and way (the six Ws) of the
research
a. True
b. False
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B. DESCRIPTIVE RESEARCH
DESCRIPTIVE RESEARCH
CLASSIFICATION
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B. DESCRIPTIVE RESEARCH
DESCRIPTIVE RESEARCH CLASSIFICATION
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B. DESCRIPTIVE RESEARCH
DESCRIPTIVE RESEARCH CLASSIFICATION
CROSS-SECTIONAL VS. LONGITUDINAL
Cross- Sample
Sectional Surveyed
Design at T1
Time →
T1 T2
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QUESTIONS FOR
Cross-sectional designs involve the collection of information
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from any given sample of population elements only once
a. True
b. False
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QUESTIONS FOR
A longitudinal design differs from a cross-sectional design in
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that the sample or samples remain the same over time
a. True
b. False
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QUESTIONS FOR
Sometimes, the term sample survey is used
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interchangeably with the term longitudinal design
a. True
b. False
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C. CAUSAL RESEARCH
USES & METHODS OF CAUSAL RESEARCH
Causal research is used to obtain evidence of cause-
and-effect (causal) relationships.
METHOD: Experiments.
It is appropriate for the following purposes:
1. To understand which variables are the cause
(independent variables) and which variables are the
effect (dependent variables) of a phenomenon.
2. To determine the nature (positive or negative)
of the relationship between the causal variables and
the effect to be predicted.
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QUESTIONS FOR
Exploratory research is used in cases when you must define
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the problem more precisely, identify relevant courses of
action, or gain additional insights before an approach can
be developed
a. True
b. False
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Creative Advertising
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Total error
Random sampling error Non-sampling error
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Non-sampling error
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QUESTIONS FOR
The total error is the variation between the true mean value
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in the population of the variable of interest and the observed
mean value obtained in the marketing research project
a. True
b. False
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Once a research design, properly controlling the total error, has been
specified, the budgeting and scheduling decisions should be made.
Budgeting and scheduling help to ensure that the marketing
research project is completed within the available resources—
financial, time, personnel, and other.
By specifying the time parameters within which each task
should be completed and the costs of each task, the research
project can be effectively managed.
A useful approach for managing a project is the critical path
method (CPM), which involves dividing the research project into
component activities, determining the sequence of these activities,
and estimating the time required for each activity. These activities
and time estimates are diagrammed in the form of a network
flowchart.
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QUESTIONS FOR
Budgeting and scheduling management tools help ensure
TRAINING
that the marketing research project is completed within the
available resources.
a. True
b. False
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QUESTIONS FOR
The marketing research proposal does not include a
TRAINING
reporting section because a separate final report of the
research project findings is provided at the end of the
project.
a. True
b. False
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CHAPTER MAP
Research Design
Relationships
Research Research Among Potential Budgeting Marketing
Exploratory Descriptive Causal
Design Design Exploratory, Sources and Research
Research Research Research
definition Classification Descriptive, and of Error Scheduling Proposal
Causal Research
Exploratory
Research Cross-Sectional Random Non-sampling
Design Sampling Error Error
Descriptive
Research Longitudinal
Design Non-response
Response Error
Causal Error
Research
researcher errors
Interviewer errors
respondent errors
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THANK
YOU
Mohamed khashan
Mansoura university
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