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CHAPTER 3

Relationship to Relationship to
Focus of this Chapter Previous Chapter Research Process
• Definition and • Background of the Study Problem Definition
Classification of Research (Chapter 1)
Design
• Specification of Approach to
Problem
• Exploratory Research Information Needed.
Design (Chapter 2)
Research Design
• Descriptive Research
Design
Field Work
• Casual Research Design
Data Preparation
and Analysis

Report Preparation
and Presentation
Opening Vignette
Research Design Definition

Types of Basic Research Designs

What Would You Do?


Exploratory Research
Experiential Learning

Descriptive Research
Cross-Sectional Longitudinal

Causal Research

Relationship Among Exploratory, Descriptive, and Causal Research

Tasks Involved in Research Design Formulation

Informational Value and the Cost of Marketing Research

Budgeting and Scheduling the Project

Marketing Research Proposal

Application to Contemporary Issues


International Social Media Ethics
Define the Marketing Research Problem

Develop an Approach to the Problem

Formulate the Research Design


A research design is a framework or blueprint for
conducting the marketing research project. It
details the procedures necessary for obtaining
the information needed to structure or solve
marketing research problems.
• Define the information needed
• Design the exploratory, descriptive, and/or causal phases of
the research
• Specify the measurement and scaling procedures
• Construct and pretest a questionnaire (interviewing form) or
an appropriate form for data collection
• Specify the sampling process and sample size
• Develop a plan of data analysis
Research Design

Exploratory Research Design Conclusive Research Design

Descriptive Research Causal Research

Cross-Sectional Design Longitudinal Design


Exploratory Conclusive
Objective: To provide insights and To test specific hypotheses
understanding. and examine relationships.

Characteristics: Information needed is defined only Information needed is clearly


loosely. defined.

Research process is flexible and Research process is formal


unstructured. and structured.

Sample is small and non Sample is large and


representative. representative.

Data analysis is qualitative. Data analysis is quantitative.

Findings: Tentative. Conclusive.

Outcome: Generally followed by further Findings used as input into


exploratory or conclusive research. decision making.
Exploratory Descriptive Causal
Discovery of ideas Describe market Determine cause and
Objective: and insights. characteristics or functions. effect relationships.
Flexible. Marked by the prior Manipulation of one or
formulation of specific more independent
Character- Versatile. hypotheses. variables.
istics: Often the front end Preplanned and structured Control of other
of total research design. mediating variables.
design.
Expert surveys. Secondary data Experiments.
(quantitative).
Pilot surveys.
Case studies. Panels.
Method:
Secondary data Observational
(qualitative). and other data.
Qualitative
Research.
USES OF EXPLORATORY RESEARCH
• Formulate a problem or define a problem more precisely
• Identify alternative courses of action
• Develop hypotheses
• Isolate key variables and relationships for further examination
• Gain insights for developing an approach to the problem
• Establish priorities for further research
METHODS OF EXPLORATORY RESEARCH
• Survey of experts
• Pilot surveys
• Secondary data analyzed in a qualitative way
• Qualitative research
USE OF DESCRIPTIVE RESEARCH
• To describe the characteristics of relevant groups, such as
consumers, salespeople, organizations, or market areas
• To estimate the percentage of units in a specified
population exhibiting a certain behavior
• To determine the perceptions of product characteristics
• To determine the degree to which marketing variables are
associated
• To make specific predictions
METHODS OF DESCRIPTIVE RESEARCH
• Secondary data analyzed in a quantitative as opposed to a qualitative
manner
• Surveys
• Panels
• Observational and other data
MAJOR TYPES OF DESCRIPTIVE
STUDIES
Descriptive Studies

Market
Consumer
Sales Studies Characteristic
Perception and
Studies
Behavior Studies

•Image
•Market Potential •Distribution
•Product Usage
•Market Share •Competitive
•Advertising
•Sales Analysis Analysis
•Pricing
CROSS-SECTIONAL AND
LONGITUDINAL DESIGNS
• A cross-sectional design involves the collection of information from any given
sample of population elements only once.
• In a longitudinal design, a fixed sample (or samples) of population elements
is measured repeatedly on the same variables.
• A longitudinal design differs from a cross-sectional design in that the sample
or samples remain the same over time.
Cross- Sample
Sectional Surveyed
Design at T1

Same
Sample Sample
Longitudinal
Surveyed also
Design
at T1 Surveyed
at T2

Time T1 T2
RELATIVE ADVANTAGES AND DISADVANTAGES OF
LONGITUDINAL AND CROSS-SECTIONAL DESIGNS
Cross-Sectional Longitudinal
Evaluation Criteria
Design Design

Detecting change - +

Large amount of data collection - +

Accuracy - +

Representative sampling + -

Response bias + -
Note: + indicates a relative advantage over the other design whereas
- indicates a relative disadvantage.
Chapter 3 - 18

USES OF CASUAL RESEARCH


• To understand which variables are the cause (independent variables) and
which variables are the effect (dependent variables) of a phenomenon
• To determine the nature of the relationship between the causal variables
and the effect to be predicted
• METHOD: Experiments

Copyright © 2011 Pearson Education, Inc.


Exploratory
Research Conclusive
Research
(a) - Secondary
- Descriptive/
Data Analysis
Causal
- Focus Group

Conclusive
Research
(b) - Descriptive/
Causal

Exploratory
Conclusive Research
Research
(c) - Descriptive/
- Secondary
Data Analysis
Causal
- Focus Group
Define the Information Needed

Design the Exploratory, Descriptive, and/or Causal Phases of the Research

Specify the Measurement and Scaling Procedures

Construct a Questionnaire

Specify the Sampling Process and the Sample Size

Develop a Plan of Data Analysis


A CONCEPT MAP FOR
RESEARCH DESIGN
Chapter 11 - 22

ACRONYM: DESIGN
The components of a research design may be summarized by the acronym
DESIGN:
D ata analysis plan
E xploratory, descriptive, causal design
S caling and measurement
I nterviewing forms: questionnaire design
G enerating the needed information
N umber: Sample size and plan

Copyright © 2011 Pearson Education, Inc.

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