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Aspiring Hotelier's Journey

The document discusses the author's experience working in the hospitality industry and how it inspired them to pursue a career in hospitality management. The author began working as a receptionist and was later promoted to front desk manager and operations manager, giving them exposure to hotel, club, and event management. They were impressed by the managers' ability to satisfy customers and felt satisfaction themselves from keeping tourists happy. This experience led the author to decide to study hospitality management to learn more about the industry and pursue their goal of managing hotels. The author believes studying hospitality management at Sheffield Hallam University will provide them with the necessary skills and knowledge to succeed in this competitive industry.

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juliet
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218 views2 pages

Aspiring Hotelier's Journey

The document discusses the author's experience working in the hospitality industry and how it inspired them to pursue a career in hospitality management. The author began working as a receptionist and was later promoted to front desk manager and operations manager, giving them exposure to hotel, club, and event management. They were impressed by the managers' ability to satisfy customers and felt satisfaction themselves from keeping tourists happy. This experience led the author to decide to study hospitality management to learn more about the industry and pursue their goal of managing hotels. The author believes studying hospitality management at Sheffield Hallam University will provide them with the necessary skills and knowledge to succeed in this competitive industry.

Uploaded by

juliet
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Hospitality Industry is one of the fastest-growing industries, whose great variety

makes it very interesting area of working. I have never thought about the
fascination and the opportunities which this industry offers until the day I started
to work as a receptionist in De Emery Hotels and Lounge.

It was meant to fill up my free time and increase my budget. I knew I was going to
like it because I am keen on meeting new people, but I did not even suspect how
much it would affect me.

I left for school, came back and was promoted to front desk manager and
subsequently operation manager/assistant to the General Manager (GM). This
job gave me opportunity to become acquainted with the work of such people as
hotel, club and event managers.

I was deeply impressed by their diligence to satisfy every need of their customers.
I have realized the responsibility of their profession, but I have also understood
how satisfied they are when their clients are happy. I will never forget the face of
the GM when the guests thanked him for the perfect holiday. His face was
beaming.

Despite the fact I was only an assistant I felt satisfaction too seeing that the
tourists were content with our work. This feeling of gratification and even
happiness was the main reason why I decided to study Hospitality management. I
am fond of knowing more about each sector of Hospitality industry, in which I see
my future.

I am reliable and positive person, who enjoys challenges and never gives up. I
dream of managing a hotel, even a chain of hotels. I realize how great my
ambitions are and how hard I must work to achieve them. When one who has
strong wishes is self-confident and self-motivated, when he is patient and
determined he can fulfil them.

Every manager needs leadership skills. I know that besides all these qualities I
must also have skills in order to succeed in this industry in which there is such a
competition.

Studying hospitality management, I will acquire the necessary skills and


knowledge to be a prosperous hospitality manager.
In ten years, I imagine myself possessing a five-star hotel and the first thing I
should do to achieve my goal is to take this course at your university.

Further to this, I choose SHEFFIELD HALLAM UNIVERSITY because of its Academic


renaissance and profound scholarly erudition to become one of the top learning
destinations to study around the world. The UNITED KINGDOM has excellent
higher-education system of the British stock. The environment will help me think
creatively; work from my own initiative and also as part of a team.

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