Elena Cristina Ardines Gutiérrez 1877476 5Ci

Chapter 4
Supply Management Integration for Competitive Advantage

1. What is known as the process of incorporating different functions either formally or

informally, to work jointly and often concurrently on a common business-related
assignment?
a) Supply integration
b) Relationship management skills
c) Internal Integration
d) Integration

2. The ability to act ethically, listen effectively, communicate, and use creative problem
solving is known as what?
a) Communication skills
b) Critical skills
c) Relationship management skills
d) Employee requirements

3. Supply management has a link with the______________ department because it helps with
the development of the sales and operations plan.
a) Operations
b) Legal
c) Engineering
d) Marketing sales

4. Which of the following are known for some methods of integration?

a) Cross-organizational teams and economies of scale
b) Information systems and Process knowledge
c) Cross- location teams and integrated performance objectives
d) Buyer or supplier councils and favorable cost structures

5. They are benefits from the Cross-Functional Team Approach

a) Not having good communication
b) Increased Innovation
c) Better Identification and Resolution of Problems Teams
d) Reduced Time to Complete a Task

6. Potential Drawbacks to the Cross-Functional

a) A team does not complete its task in the best or most efficient manner
b) A team understand team goals
c) Members are completely motivated
d) Great decisions in cross-functional teams
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7. When should you Form a Cross-Functional Team?

a) When a team is likely to arrive at a worst solution
b) When no single function has the resources to solve a problem that affects one
department
c) When the task at hand satisfies certain characteristics.
d) When you want the process to end quickly

8. Why are Key Suppliers Part of the Sourcing Team Process?

a) They are rated as putting forth greater effort on team assignments than teams that do
not involve suppliers.
b) They report worse satisfaction concerning the quality of key information exchanged
c) Because they authorize the creation of the sourcing team
d) Because more effective teams do not involve suppliers

9. What is the definition of training as an element on considering new suppliers for

integration?
a) To understand if the supplier’s key personnel have the required training to start up
required processes
b) To know if the supplier is capable of hitting affordable targets regarding cost, quality,
conductivity, weight, and other performance criteria
c) To investigate if the supplier will be able to increase capacity and production fast
enough

10. Suppliers are provided with functional specifications and are asked to complete all
technical specifications:
a) White box design
b) Black box design
c) Gray box design

11. The supplier’s engineers work cooperatively with the buying company’s engineers to
jointly design the product
a) White box design
b) Black box design
c) Gray box design

12. The following are supply management’s external linkages, except:

a) Government
b) Suppliers
c) Supply managers
d) Government
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13. Joint improvement driven by mutual interdependence

a) Traditional approach
b) Collaborative approach

14. The following are obstacles to closer buyer-seller relationships, except:

a) Long-Term Contracts
b) Legal Barriers
c) Limited interest
d) Resistance to change

15. Personnel from different functions brought together to achieve supply management
a) Operations
b) Quality assurance
c) External integration
d) Cross-functional sourcing teams