Professional Documents
Culture Documents
5006
FORMAL EDUCATION &
TRAINING METHODS
Submitted by
Sehris
0000134935
SPRING, 2022
2
ACKNOWLEDGEMENT
In the name of Almighty Allah, the most gracious, the most beneficent. I am grateful to Allah
Almighty, Who bestowed His countless blessing upon me in terms of health, supportive
Off-course, it is very difficult for me to name each of them who supported, guided and
Caring and kind attitude of my mentors enabled me expectant and converted my bit tedious
task into opportunities to test my abilities and exploring this field. Concerned behavior of my
fellows and friends assisted me to build interest in ever tiresome task for students. Last but
not the least, pray and loving attitude of my parents and siblings facilitated me by providing
I wish to thank to everyone who helped me a lot to make this work reality. I bow my head
before Almighty Allah who gave me courage, knowledge and confidence and to carry on
AN ABSTRACT
entrepreneurial competencies and firm performance has been reported in empirical studies.
examining if this is the case. The research conducted under this thesis addresses this gap.
Drawing upon a thorough literature review regarding the components, antecedents and
A survey is conducted among the business owners and the managers. Employing
discriminant analysis, we find empirical evidence that the business owners generally possess
higher level of entrepreneurial competencies than the managers, and the business owners
and the managers can be discriminated based on their entrepreneurial competency level,
.
4
TABLE OF CONTENTS
ACKNOWLEDGEMENT ................................................................................................. 2
AN ABSTRACT ............................................................................................................... 3
INTRODUCTION ............................................................................................................ 5
SWOT ANALYSIS......................................................................................................... 23
Strengths ...................................................................................................................... 23
Weakness ..................................................................................................................... 24
CONCLUSION .............................................................................................................. 25
REFERENCES ............................................................................................................. 26
INTRODUCTION
Entrepreneurship has been one of the most promising management research fields
(Wortman, 1987), with the entrepreneur at the centre of entrepreneurship research. Research
on the entrepreneur began with the personality traits approach. Scholars tried to differentiate
attractive for its simplicity, there are limits to the usefulness of the approach, with results
reported in literature showing considerable inconsistency (Begley and Boyd, 1985). Since
1990s, the traits approach was out of favor and researchers began to look at entrepreneurs
identify and define the characteristics of successful managers. In his seminal work, Boyatzis
effective and/or superior performance in a job. Since then, studies in competencies have
behavior observed in the workplace and are usually defined in terms of underlying personal
characteristics like traits, knowledge, skills and attitudes of the individual managers. As
entrepreneurs and managers share similar roles and tasks in many aspects like organizing
and personnel management, it is natural that the researchers in the entrepreneurship field
and specific knowledge, motives, traits, self-images, social roles, and skills which result in
However, no one has empirically examined whether or not entrepreneurial competencies can
this gap.
companies contribute to economic welfare as they increase the innovative capacity of the
economy. These enterprises also lead to more flexible markets and intensified competition.
Moreover, through entrepreneurship, new businesses and jobs are created, which is of critical
importance in today’s global business environment. As Low and MacMillan (1988) argued,
new firm creation is a critical driving force of economic growth, creating hundreds of
thousands of new jobs, as well as enhancing federal and local tax revenues, boosting exports,
The research in entrepreneur began with the personality traits approach. The personality
traits approach assumes that there are distinct traits and motives that distinguish
concern of the mainstream academics, but also is appealing to the practitioners such as
venture capitalists when they are evaluating new venture proposals (MacMillan et al., 1985).
Various types of entrepreneurial characteristics have been suggested and examined for their
characteristics like gender (ethnic, background (Cooper and Dunkelberg, 1987). A common
theme in these literatures is that whether possessing some certain characteristics will make
making use of different approaches like motivation, personality attributes, values, goals and
attitudes (Begley and Boyd, 1987; Barkham, 1994; Kotey and Meredith, 1997). While the
approaches may vary, prior studies have highlighted the importance of individual
characteristics like need for achievement or achievement motivation, internal locus of control,
These characteristics are found to have effects not only on the decision to start up, but also
The third category is human capital factors like their education level, work experience, start-up
experience, training and skills and technical know-how (Dyke, Fischer and Rueber, 1992).
the possession of which in turn affects his or her decision to start up the business and also its
relationships (Aldrich and Zimmer, 1986), which are affected by the entrepreneur’s
background, affiliation with different associations, and also his or her personality. These
relationships may in turn affect the entrepreneur’s ability to seek resources, supports, and
business opportunities.
performance (Dyke et al., 1992; Barkham, 1994). They have highlighted the importance of
factors. However, insignificant and mixed relationships are also reported (Begley and Boyd,
1985). There are no conclusive results on which of and how these characteristics affect firm
performance.
A second problem concerns the large number of traits that have been identified as being
of the entrepreneur assembled from these studies would portray someone larger than life, full
of contradictions, and, conversely, someone so full of traits that he/she would have to be a
In view of this, Gartner (1988) suggests that the utilization of a behavioral approach is a more
Managerial Competencies
The underlying purpose for managerial competency research is to identify the characteristics
of a good and effective manager (Mintzberg, 1973) so that organizations can be successful.
which results in effective and/or superior performance in a job. He articulated that competency
behaviors/skills
Since then, researchers had developed different models which are primarily based on the
study of the competencies of outstanding managers. Spencer and Spencer (1993) analyzed
the data from previous studies and defined competency as an underlying characteristic of an
individual that is casually related to criterion referenced effective and/or superior performance
in a job or situation. What is more, they explicitly differentiated competencies into threshold
Schroder (1989) built on Boyatzis (1982)’s research and developed three classes of
model; basic competencies, which consist of knowledge and skills needed to perform the jobs
or functions of managing; and high performance competencies, which include behaviors that
what kinds of competencies underlying successful performance and the researchers always
develop a list of relevant competencies. While there are differences in definitions and
measurements of the competencies, the similarities between the models are obvious and
show that there are indeed some managerial competencies that are causally related to
Entrepreneurial Competencies
As entrepreneurs and managers share similar roles and tasks in organizations, particularly in
small business or SMEs, researchers in the entrepreneurship field can “borrow” the concept
and related theory of competency from the management literature (Bird, 1995). As a result,
entrepreneurial characteristics (e.g. Huck and McEwen, 1991; Chandler and Jansen, 1992;
Minet and Morris, 2000; Baum et al., 2001; Man et al., 2002; Sony and Iman, 2005).
According to Mole et al. (1993), competency can be studied from its inputs (antecedents to
standards of competence in functional areas). In line with this, we will provide details on these
characteristics into key competency areas. For instance, Huck and McEwen (1991) find that
management, planning and budgeting, and marketing/selling are the three most important
competency areas for Jamaican entrepreneurs. Minet and Morris(2000) argue that adaptation
is the core of entrepreneurial competency. Chandler and Jansen (1992) argue that to function
effectively in entrepreneurial role, two competencies are required: one is the ability to
recognize and envision taking advantage of opportunity; the other is the drive to see firm
creation through to fruition, which requires the willingness and capacity to generate intense
effort for long, hard hours. Baum et al. (2001) distinguish between specific competency and
general competency. Specific competency consists of industry skills and technical skills, while
general competency includes organization skills and opportunity recognition skills. Sony and
encompassing personality traits, skills and knowledge, which can be seen as the total ability
of the entrepreneur to perform a job successfully. Six major competency areas are identified
in their work: (1) opportunity, (2) organizing, (3) strategic, (4) relationship, (5) commitment,
and (6) conceptual competencies, as shown in Table 2.1. It can be seen from Table 2.1 that
the behaviors identified in most other studies could be categorized according to the
competency areas defined by Man et al. (2002). Because of its comprehensiveness, Man et
Opportunity Competencies
One of the most distinguishing competencies for the entrepreneur is the opportunity related
competency. For instance, McClelland (1987) finds “to see and act on opportunities” as one of
the competencies for successful entrepreneurs. Chandler and Jansen (1992) suggest that
one of the most important entrepreneurial roles is the ability to recognize and envision taking
opportunities.
Organizing Competencies
the literature. For instance, McClelland’s (1987) “efficiency orientation”, “concern for high
quality of work”, and “monitoring” should be the required competencies in managing various
functional areas in a firm so as to keep the firm operating efficiently. Chandler and Jansen
identified in the literature (Boyatzis, 1982). This group of competencies calls for the ability to
lead, control, monitor, organize, and develop the external and internal resources towards the
Strategic Competencies
Being the owner of the firm, the entrepreneur must set the direction for the whole company.
This category of competencies requires the entrepreneur to have a vision or a big picture in
their mind for their business, to have clear goals to achieve, or to formulate and implement
strategies to achieve these vision and goals, for or example, McClelland’s (1987) systematic
planning, and Lau et al.’s (2000) strategic planning competencies. In essence, these
competencies are related to setting, evaluating and implementing the strategies of the firm,
while calling for abilities and skills from a broader and long-term perspective.
Relationship Competencies
interactions, e.g., building a context of cooperation and trust, using contacts and connections,
persuasive ability, communication and interpersonal skill (Man et al., 2002). To successfully
communication, persuasive and interpersonal abilities (McClelland, 1987; Lau et al., 2000).
Bird (1995) described this relationship building activities as entrepreneurial bonding, which
includes not only the creation of relationship, but also the restructuring of relationships as the
Evidence suggests that small firms in particular are critically dependent on their networks,
because it is through these that they gain advice and support from professionals and experts
such as lawyers, accountants, government bodies, research and training institutes, and even
Commitment Competencies
Successful entrepreneurs are often characterized as diligent people with a restless attitude
in their work. In other words, they have a strong competency in totally committing, determining
and dedicating, as well as taking proactive actions towards their responsibilities and duties.
This corresponds to the entrepreneurial role of the drive to see firm through to fruition applied
by Chandler and Jansen (1992). Another aspect of this competency area is the initiative or
proactive orientation, which calls for the entrepreneurs taking actions before being asked or
forced to by events (McClelland, 1987). To sum up, commitment competencies are those
Conceptual Competencies
identifiable behaviors but are often considered to be important for entrepreneurial success.
The ability in making cognitive and analytical thinking, learning, decision making and problem
solving, sustaining temporal tension, innovating and in coping with uncertainty and risk belong
to this category. They have a stronger linkage with entrepreneurial traits and are less directly
observable. They involve high level of conceptual activities and are reflected in the
entrepreneur’s behaviors when they conduct analysis, learn, make decisions and solve
problems etc. They may also enhance the effectiveness of carrying a task in the present or in
are concerned with a shorter-term perspective, resolving instant events, or requiring intuitive
In general, argues that the characteristics leading to competence can be a person’s motive,
trait, aspect of the person’s self-image or social role, skill, or a body of knowledge which he or
she uses.
education, family background and other demographic variables are considered as factors
However, there is only limited research that empirically examines the antecedents of
entrepreneurial competency. Chandler and Jansen (1992) find a somewhat surprising result
competencies. Sony and Iman (2005) argue that the learning process is a process of ability
and capability development, and they find a positive relationship between entrepreneurial
Almost all research studying the outcome of entrepreneurial competency use firm
performance as the indicator of outcome. Several models are proposed to explain how
entrepreneurial competencies would affect firm performance (Herron and Robinson, 1993;
Man et al., 2002), besides most studies empirically examine the relationship between
entrepreneurial competencies and firm performance (Chandler and Jansen, 1992; Chandler
and Hanks, 1994; Baum et al., 2001; Sony and Iman, 2005). In general, significant
By drawing upon the concept of competitiveness and the competency approach, Man et al.
(2002) proposed a conceptual model linking the characteristics of small and medium sized
enterprises’ (SMEs’) owner-managers and their firms’ performance. As shown in figure 2.1,
competitive scope, organizational capabilities, and firm performance. The competitive scope
and organizational capabilities represent the constructs of external environmental factors and
internal firm factors, respectively. Central to the model are the relationships between
as three principal entrepreneurial tasks: forming the competitive scope of the firm, creating the
organizational capabilities, and setting a goal and taking actions for the goal through
In Man et al. (2002)’s model, entrepreneurial competencies play a key role in determining firm
performance. Although competitive scope and organizational capabilities still are two
performance are reported. Chandler and Jansen (1992) find that the founder’s self-assessed
entrepreneurial competencies are positively related to firm growth. Chandler and Hanks
(1994) again find that entrepreneurial competencies are directly correlated with venture
growth. Baum et al. (2001) find that CEOs’ specific competencies, which consist of industry
skill and technical skill, have significant direct effects on venture growth, while CEOs’ general
competencies, which are composed of organizational skill and opportunity recognition skill,
have significant indirect effects on venture growth. In a more recent paper, Sony and Iman
(2005) confirm that entrepreneurial competencies which comprise management skill, industry
skill, opportunity skill, and technical skill are positively related to venture growth.
The current research on entrepreneurial competency has examined its components and has
performance. As the researchers in the entrepreneurship field typically “borrow” the concept
and related theory of competency from management literature, potential problems may arise.
For instance, despite there are similarities of roles andtasks between entrepreneurs and
managers, it has been argued that the competencies required by managers and
entrepreneurs may differ, with those required by the entrepreneur being more complex
(Busenitz and Barney, 1997). However, research to date typically does not distinguish
But no one has empirically examined this presumption. Our research aims to address this
Our work is important to the entrepreneurship researchers, because it aims to examine the
empirical results, then researchers get a solid foundation when they employ competency
form non-entrepreneurs, this means that entrepreneurial competencies are common and
indiscriminate among the public. In that case, the competency approach suffers the same
drawbacks as the previous personality traits approach (portray someone who would be a sort
of generic "Everyman"), then we must change our current angle of looking at entrepreneurial
competency.
Our study is also important to the practitioners and policy makers. If we find that
them entrepreneurs, given the importance of entrepreneurship to economic growth and new
job creation.
include both attitudes and behaviors, which enable entrepreneurs to achieve and maintain
business success. Specifically, entrepreneurial competencies are comprised of the
entrepreneurial competencies is utilized in this study. Namely, there are six competency areas
need to identify business opportunities, build relationship with both suppliers and customers,
and make sure the firm operate efficiently, etc. These roles for entrepreneurs require them to
For those entrepreneurs who are not competent enough, their firms can hardly survive in
hypothesis:
Entrepreneurial employees are among the major enablers of SME innovation. They are critical
themselves, who fulfill a three-fold role as creators, organizers and market-makers. There is
and act upon opportunities in order to create value, by marshaling resources, demonstrating
self-efficacy and confidence in ability to achieve, and persisting in the face of obstacles
(OECD, 2014). The formal education system can make an important contribution to the
A perceived lack of capabilities remains one of the most frequently cited barriers for
people to start a business. This is in particular a challenge for the youth (18-30 years old),
who have to rely more on education to gain relevant knowledge and skills. Across all OECD
countries, more than half of the youth surveyed in the period 2012-16 reported a lack of
entrepreneurship knowledge and skills (OECD/European Union 2017a). One of the aims of
know-how that allow individuals to demonstrate resilience and persistence in the face of
obstacles. This continues to be an important area for intervention, since in most OECD
countries, fear of failure as an impediment for starting a business has been rising
increased significantly over time. In many OECD countries, schools, vocational education
and training institutions and higher education institutions are enriching their study programs
with dedicated courses on how to start a business, either as self standing modules or
embedded into curricula. As part of lifelong learning, these courses also target individuals
Eurydice (the European Union’s network to enhance cooperation in lifelong learning) dedicate
public funding to entrepreneurship education (Eurydice, 2016). Developing countries are also
becoming more active in this area. In several African states, the United Nations Industrial
Emphasis is placed on helping people to consider the desirability and feasibility of starting a
business or acting entrepreneurially as an employee - and to develop the ability to cope with
failure. Recent survey results show that progress requires long-term endeavors. The share of
people reporting possessing the knowledge and skills to start a business has not grown
Competencies for entrepreneurship need to be developed over the full course of education,
with the extent of business start-up orientation being increased in later years (OECD, 2014).
Several countries (e.g. US, Ireland, Denmark) have opted for a progressive approach in which
activities in lower levels of education (GEM, 2017). When early intervention does not take
later stages (Cunha and Heckman, 2010). There is an increasing move to codify
countries (see Table 1) For each of the competencies, the framework sets out a set of defined
encourage the use of the framework for curricula design and teacher training.
A common approach in entrepreneurship education is problem-based learning (OECD,
2014b), the success of which depends on the overall learning environment. Findings from the
OECD’s Programme for International Student Assessment (PISA) show that the teaching and
learning methods used in some countries are more effective at developing problem solving
skills than others, and even countries which are very good at teaching reading, mathematics
and science literacy can be weaker in developing students’ problem-solving abilities (OECD,
2017a). Traineeships, study visits and “job shadowing” can potentially represent very
entrepreneurship competencies. Large firms and multinational companies are good at making
face collaboration barriers related to size and a lack of structured contacts with educational
teachers, tailored education material and guidelines that facilitate the collaboration with
external partners (OECD, 2015b). In many countries, teacher networks have been formed to
provide peer support for this (e.g. US Network for Teaching Entrepreneurship, NFTE),
whereas public policy has so far played a less active role. So far, most efforts to promote
incubation facilities, mentoring and support to access financing are growing quickly, partly in
institutions. For example, HE Innovate, a joint initiative of the European Commission and the
and innovation though higher education. Part of this is an on-line development platform
exchange mechanisms more generally. The framework also provides guidance on how to
create effective linkages between HEIs and SMEs. However, there has been less activity and
Strengths
An entrepreneurs’ strengths and weaknesses are important to know when planning and
executing on goals. Strengths are capabilities or qualities that give you a competitive edge,
according to Score. This can include your 24/7 customer service line, a highly trained sales
force, productive and efficient processes or an ingredient no one else uses in their products.
Your strengths are what should power your business strategies. For example, if your
business prides itself on being attentive to customer needs, then include this differentiator
as key messaging in your marketing materials. If your business has better timelines than
anyone else, share exactly how much time you can save your customers as compared to
others in your industry. Once you clearly know your strengths, see how you can create
repeatable and scalable processes that enable you to offer those strengths to each and
Weakness
One of the biggest threats of entrepreneurship is succumbing to one’s weaknesses. It’s vital
to know which areas of your business require help and why. If you know where your
weaknesses are, you can take strides to turn them into strengths. If you are oblivious to your
weaknesses, they can affect your business’ performance and stop you from reaching your
goals. Weaknesses can include a lack of capital or cash flow, lack of education in a specific
Score recommends figuring out your weaknesses by looking at your most common
customer complaints. For example, do most customers tell you they had a hard time making
a purchase on your website? Perhaps user experience is an issue you need to address.
Other points to consider is where you lack traction as compared to competitors in your
industry. For example, do other businesses have a thriving social media presence and you
don’t? Work with a mentor or business consultant or take additional courses and workshops
Threat
A potential threat to your business is anything that can affect it negatively, such as a new
and powerful competitor, changes in the economy like a recession or a legal issue with a
customer. Outline what external aspects may slow down your success so you can determine
If your business sources raw materials from overseas and economic issues or trade
relations affect your access to those materials, this will make it difficult for you to
manufacture and sell your products. Have a backup plan in place, such as a local source for
raw materials that you can use if your main supplier cannot get you what you need.
Managing threats and mitigating risks is about learning what you are able to control within
terms of the competencies they possess. However, no one has empirically examined whether
entrepreneurs. Our research aims to address this gap. Based on a thorough literature review
competency level. Large sample survey is conducted among the business owners and the
managers to collect data. After the data is collected, we have conducted the factor analysis,
reliability analysis and most importantly, the discriminant analysis. We find empirical evidence
that the business owners generally possess higher level of entrepreneurial competencies than
the managers, and the business owners and the managers can be discriminated based on
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