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  • Experienced Resume for Mrs. Monika Deepak Nair Seeking New Opportunities

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    Dinesh Nair
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    This resume is for Mrs. Monika Deepak Nair, who is seeking a position that provides challenging work in a globally competitive environment. She has a Bachelor's degree in Corporate Secretaryship and is pursuing an MBA in Financial Management. Her professional experience includes roles as an MD Assistant, Senior Process Specialist, and Branch Accountant. She is highly motivated, a quick learner, and effective communicator. Her technical skills include a Post Graduate Diploma in Computer Application and typing skills.

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    Moni Resume

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    This resume is for Mrs. Monika Deepak Nair, who is seeking a position that provides challenging work in a globally competitive environment. She has a Bachelor's degree in Corporate Secretaryship and is pursuing an MBA in Financial Management. Her professional experience includes roles as an MD Assistant, Senior Process Specialist, and Branch Accountant. She is highly motivated, a quick learner, and effective communicator. Her technical skills include a Post Graduate Diploma in Computer Application and typing skills.

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    11 views3 pages

    Experienced Resume for Mrs. Monika Deepak Nair Seeking New Opportunities

    Uploaded by

    Dinesh Nair
    This resume is for Mrs. Monika Deepak Nair, who is seeking a position that provides challenging work in a globally competitive environment. She has a Bachelor's degree in Corporate Secretaryship and is pursuing an MBA in Financial Management. Her professional experience includes roles as an MD Assistant, Senior Process Specialist, and Branch Accountant. She is highly motivated, a quick learner, and effective communicator. Her technical skills include a Post Graduate Diploma in Computer Application and typing skills.

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    of 3

    RESUME

    Mrs Monika Deepak Nair No: 20, F3 TTP Mill Road, Near Andhra Bank, Periyar Colony, Anuparpalayam Post, Tirupur 641654. Mobile: 9626013393 monika_murali@yahoo.com

    OBJECTIVE: To work in a globally competitive environment on challenging assignments. STRENGTHS:


    HIGHLY MOTIVATED & QUICK LEARNER CONFIDENT IN COMMUNICATING EFFECTIVELY COMMITED TO WORK & EXCELLENT OUTPUT ENTHUSIASTIC & FLEXIBLE

    PROFESSIONAL QUALIFICATIONS:

    Bachelor of Corporate Secretary ship


    Institute: - PSG College of Arts and Science, Coimbatore. Year of Passing: March 2006.

    MBA Financial Management (Pursuing Distance Education)


    Institute: - Bharathiyar University, Coimbatore.

    TECHNICAL QUALIFICATIONS:

    Post Graduate Diploma in Computer Application


    Institute: - Vinsoft Computers, Coimbatore.

    - PGDCA

    Typing Junior English.

    WORK EXPERIENCE:
    As MD. Assistant for Indoflex Screen Print Supplies, Tirupur from November 2010 to present. As a Senior Process Specialist (Team Leader) in a Voice Based Process (British Telecom) for Infosys BPO Limited, Bangalore from July 2006 to March 2010. As a Branch Accountant in Mahendra Engineering, Coimbatore, from Sep 2004 till April 2006 (Part-time).

    RESPONSIBILITIES:
    Solving customers queries at the First Point of Contact. Handling Escalations. Conducting Team Meetings. Cascading updates on the process and various ways to improve customer service. Sending reports on teams performance. Giving customers the best service as per the correct procedures. Achieve the target set by the client and for the company.

    ACHIEVEMENTS:
    Was elected an agent to handle High Level Escalations of Customers within 10 months into the process. Promoted as Coach (SME) for a team of agents after a year. Promoted as Team Leader within a span of 2 years.

    LANGUAGES KNOWN:
    To Speak To Read To Write : English, Hindi, Malayalam, Tamil and Kanada : English, Hindi : English, Hindi

    PERSONAL INFORMATION:
    Name Age & DOB Mother Tongue Contact No : : : : Mrs. Monika Deepak Nair 26 yrs & 20/08/1985 Malayalam Landline - 0429-6329745 Mobile - 09626013393

    REFERENCE:

    Mr Srikumar R Nair (CEO. DD Apparels)


    Ex GM (Fabric) Wellknit Industries, Msc. DHE. PGDWMMT. ATA. Life member of AATCC US. Life member of SDC UK. Contact No: 9788771117.

    DECLARATION:
    I do hereby confirm that the information given above is true to the best of my knowledge. PLACE : Tirupur DAT E : 24.05.2011. Nair

    Mrs. Monika Deepak

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