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Dear Seller,
In order to improve the shipping fee cla
validation for the shipping fee claims. W
information as per instruction given bel
1. Please make sure that the 'Order Id' a
2. Please ensure that the format submitt
must be presented as 12345678901 NO
3. Please refrain from changing the cell
properly copy-paste order number and
Best Regards,
Lazada Malaysia
uidance ]
mprove the shipping fee claims processing, we have implemented the automated claim
r the shipping fee claims. We are requesting your kind assistance to provide us the
as per instruction given below:
ke sure that the 'Order Id' and 'Item Id' are present in the upload file
ure that the format submitted is NOT in exponential format. e.g. Order Id and Item Id
sented as 12345678901 NOT 1.23E+10
rain from changing the cell format of the template (see instruction below on how to
y-paste order number and item id into the upload file)
id and item id will be successfully pasted to the upload file with the correct format
,
ysia