Order Id Item Id [ Template Guidance ]

363546789437170 363546789537170
Dear Seller,
In order to improve the shipping fee cl
validation for the shipping fee claims. W
information as per instruction given be
1. Please make sure that the 'Order Id'
2. Please ensure that the format subm
must be presented as 12345678901 NO
3. Please refrain from changing the cel
properly copy-paste order number and

Tips on how to copy-paste information

1. Copy the order id or item id from an
2. Select the cell to paste the informati
'Values'
3. The order id and item id will be succ

Best Regards,
Lazada Malaysia
uidance ]

mprove the shipping fee claims processing, we have implemented the automated claim
r the shipping fee claims. We are requesting your kind assistance to provide us the
as per instruction given below:
ke sure that the 'Order Id' and 'Item Id' are present in the upload file
ure that the format submitted is NOT in exponential format. e.g. Order Id and Item Id
ented as 12345678901 NOT 1.23E+10
rain from changing the cell format of the template (see instruction below on how to
y-paste order number and item id into the upload file)

to copy-paste information into the template file

order id or item id from another excel file
cell to paste the information, right click on the cell then choose 'Paste Special' >>

id and item id will be successfully pasted to the upload file with the correct format

,
ysia