1. How does the security department interact with the front office?

Give at
least 5 examples
Answer: The front office needs to provide guest information to the security
department in the event of emergency; such as fire alarm, power failure and
so on. When guest reports loss of property to the front office, security
department will be informed to handle the case together with front office's
assistant manager.
2. Virtually search for a hotel that has an in-house security department. How
is this department structured? How many employees are needed to provide
24-hour coverage? What are the typical job duties of employees in this
department? If you can and know someone who works as security personnel
for a hotel conduct an interview. 
Answer: Furuma - Hotel
In-house security department structured by complete security control, stronger
focus on customers, guard retention , ability to integrate security into other
areas of your business and multi-skilling. In order to provide 24-hour coverage
the security department needed 5 employees. The typical duties/job in this
department are tasked with securing the premises and personnel by staying
on patrol, monitoring surveillance equipment, performing building inspections,
guarding entry points, and verifying visitors.
3. . Search the internet for a hotel contracted with a private security agency
for security services.What services does this agency provide? How satisfied
are management with the level and range of services provided? If you can
and know someone who works as security personnel for a hotel conduct an
interview. 
Answer: Radisun Blu Hotel
Security Perimeter Patrols - Perimeter security is designed with the primary purpose
to either keep intruders out or captives contained within the area the boundary
surrounds. Both natural and manmade barriers can serve as perimeter security.
The hotel’s feedback with Security Perimeter Patrols: Security Perimeter Patrol is the
perfect tool to keep trespassers off premises and out of restricted areas.
This innovative security solution is creating safer hospitality spaces while reducing
overall security costs.
4.  Compare your answers to questions 2 and 3.
Answer: In in-house department security
5. How can a hotel take a proactive stance on fire safety? Provide practical
examples. 

Answer: Train staff

Make sure employees know what to do if the alarm sounds – or how to
sound an alarm themselves. Provide them with fire safety training that
teaches hazard prevention methods, such as housekeeping, and how to
spot and report issues.  Everyone should know who the designated fire
wardens are and when they’re on duty.

Install detection and alarm systems

All hotels must legally have fire detection and alarm systems in place. You
should install plenty of manual call points in obvious locations, which
enable staff or guests to easily activate them if they discover a fire. Check
smoke detectors regularly – at least once a month – and test manual call
points during working hours once a week.

Plan fire routes

Escape routes should enable anyone to reach a place of safety during a

fire, even if the fire blocks one of the escape paths. Therefore, you should
have more than one route in place and should test each one regularly.

Provide information to guests

From the moment your guests arrive, they should know where to find fire
escape routes and manual call points.

During check in, draw guests’ attention to fire safety notices around the
premises and point out the main exits. Hand over information sheets or
display them in each bedroom in an obvious location

6. Why is it important for management to include employees when developing

safety programs?
Answer:
Active employee participation is critical to the success of a safety program.
Enhancing employee participation in safety at all levels of an organization is
considered a best practice by the Occupational Safety and Health
Administration (OSHA).
Employee involvement in safety can raise productivity, cut absenteeism, and
boost morale while also lowering the risk of injuries. Additionally, this
endeavor may improve worker acceptance of upcoming adjustments to
workplace safety and health regulations.
From this, we can clearly see the importance of actively involving all levels of
your agency in ongoing safety efforts, including training, program
development, job hazard analysis, compliance requirements, and safety
committee participation.
7.  What value do you see in preparing an emergency communications
system to be used in a hotel?
Answer: The emergency communication plan should establish a
communications hierarchy, which is a listing of the order in which
management personnel may be called on to take charge; emphasize
cooperation between the hotel and civil authorities; and provide
training.
An emergency communication system isn’t just for emergencies. In
fact, many organizations find the system is more of a mass
communication system than strictly for emergencies. The system can
be used in any situation where a group or a large number of
employees need information.
REFERENCES: Burton-Hughes, L. (2022, September 29). Hotel Fire Safety Guide for Managers. The Hub
| High Speed Training. https://www.highspeedtraining.co.uk/hub/hotel-fire-safety/